RoadVitals

2021 Honda Clarity

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Sep 19, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 3 NHTSA owner-reported complaints for the 2021 Honda Clarity, most frequently naming the driver assistance, electrical and engine categories. 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance233.3%
  • Electrical116.7%
  • Engine116.7%
  • Powertrain (other)116.7%
  • Steering116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Sep 19, 2024

Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.

NHTSA ID
11615319
Incident
Sep 3, 2024
Driver assistanceElectricalSteering
Filed Jul 25, 2023
Crash reported

I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.

NHTSA ID
11534428
Incident
Apr 19, 2023
EnginePowertrain (other)
Filed Dec 29, 2020

THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT

NHTSA ID
11385537
Incident
Dec 20, 2020
Mileage
400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A21100B

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

A21100B

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; SEATS

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.