Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 103 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 103, in the owner's own words
The contact owns a 2004 Honda CR-V. The contact stated that while driving at an undisclosed speed, the SRS warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected, diagnosed, or repaired. The contact stated that the SRS warning light remained illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000.
While cruising down a standard roadway around 40 mph, the passenger side/seat airbag randomly deployed for no apparent reason. The sound and shock of the airbag deployment nearly caused me to lose control the vehicle because it was so loud and unexpected.
Honda is not honoring their commitment to make service available for the recalls on this vehicle, which includes the Takata airbag. I am attempting to make an appointment at my local Honda Dealer Paragon Honda in Woodside, NY on 6/28. There are no service appointments available through the end of December. I had the same problem about two years ago when I attempted to speak to a person at the dealership. They have made this impossible. Because I live in NYC it is not reasonable to commute to the next closest dealer because that would require bridges and tolls. This is unaccaptable.
MY NAME IS [XXX] PHONE NUMBER [XXX] [XXX] THEN NUMBER TO MY VEHICLE ALSO ADDRESS ON THE VIN NUMBER [XXX] ID NUMBER [XXX] ISSUED STATE OF CALIFORNIA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NOT A COMPLAINT BUT I HAD MY PASSENGER AIRBAG REPLACED JUNE 26, 2015. RECEIVED A NEW RECALL IN JULY 2015 BUT WAS TOLD IT DID NOT APPLY THAT IT WAS COVERED IN THE JUNE 2015 REPAIRS. JUST NEED TO VERIFY IF THE RECALL IS A RECALL OF THE RECALL. CONFUSED YET?
I WAS INVOLVED IN A HIGH SPEED MOTOR VEHICLE ACCIDENT ON CA980. THE AIRBAGS DID NOT DEPLOY. I BROUGHT MY HONDA CRV IN FOR RECALL FOR THE AIRBAGS IN ~JAN 2020 TO GET THIS RECALL FIXED, SO I DO NOT KNOW WHAT HAPPENED.
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN NUMBER: 19V501000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO SMART HONDA DES MOINES (11206 HICKMAN RD, DES MOINES, IA 50325, 515-253-3040) TO BE SERVICED FOR THE RECALL. THE CONTACT WAS THEN INFORMED THAT DUE TO A DEFECTIVE STUD, THE ENTIRE AIR BAG MODULE NEEDED TO BE REPLACED. THE DEALER ATTEMPTED TO ORDER THE PART FROM ANOTHER DEALER; HOWEVER, THE DEALER WOULD NOT RELEASE THE PART. THE DEALER ATTEMPTED TO RETRIEVE THE NEEDED PART FROM VARIOUS DEALERS AND MANUFACTURERS, BUT WAS UNSUCCESSFUL. THE DEALER DID NOT PROVIDE AN OFFICIAL TIMEFRAME AS TO WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM*JB
TL* THE CONTACT OWNS A 2004 HONDA CR-V.THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, A DEER WALKED IN FRONT OF HER VEHICLE WITHOUT WARNING. WHILE TRYING TO AVOID THE DEER, THE VEHICLE VEERED DOWN TWO EMBANKMENTS, HIT SEVERAL TREES, AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY DURING THE INCIDENT. THE CONTACT SUSTAINED MINOR INJURIES AND A FEW ABRASIONS. THE PASSENGER SUSTAINED SEVERE CUTS TO THE RIGHT SIDE OF HIS BODY AND HAD TO BE AIR LIFTED TO A LOCAL HOSPITAL. THE PASSENGER WAS TAKEN TO FROEDTERT HOSPITAL 9200 W WISCONSIN AVE, MILWAUKEE, WI 53226 414-805-3000 WHERE HE WAS TREATED FOR CUTS TO THE RIGHT FORE ARM AND UPPER ARM, FOREHEAD AND SHOULDER. THE CONTACT ALSO SOUGHT MEDICAL ATTENTION FOR HER INJURIES AT AURORA MEDICAL CENTER GRAFTON 975 PORT WASHINGTON RD, GRAFTON WI 53024 262-329-1000, WHERE SHE TREATED FOR THE REMOVAL OF GLASS FROM HER LEGS AND SCALP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000. JO *TR
TAKATA AIRBAGS MY 2004 HONDA CRV IS LISTED ON THE TAKATA AIRBAG RECALL LIST. PLEASE ADVISE.
WHILE DRIVE UP A HILL THE RPM'S WHERE TO HIGH AN WOULDN'T RESPOND TO BRAKING
THE SAFETY RESTRAINT SYSTEM (SRS) DASHBOARD LIGHT COMES ON WHEN THE CAR IS STARTED AND REMAINS ON THE ENTIRE TIME THE CAR ENGINE RUNNING INCLUDING THE TIME THE CAR IS BEING DRIVEN.
THE 04 HONDA CR-V IS LOCATED ON ST CROIX IN THE US VIRGIN ISLANDS. I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED FOR TWO YEARS. AT PRESENT, THERE ARE NO DEALERS ON ISLAND SO HONDA KINDLY SUGGESTED THAT THE CAR BE REPAIRED IN PUERTO RICO OR FL!!! AM I SUPPOSED TO SHIP TO VIA AIR OR SEA? SAD...
TL* THE CONTACT OWNED A 2004 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION WITH A SEMI-TRUCK. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE CONTACT SUFFERED A CONTUSION AND MODERATE HEADACHES, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
TAKATA RECALL: I HAD TO PAY LABOR COSTS TO HAVE THE REPLACEMENT AIR BAGS INSTALLED. I ALSO DID NOT RECEIVE A LOAN VEHICLE WHILE MY CAR WAS IN THE SHOP ALL DAY BEING REPAIRED. I WAS TOLD I COULD RENT ONE OF THEIR VEHICLES. THE AIRBAG WAS REPLACED PRIOR TO IT BEING DEPLOYED BECAUSE OF CRASH OR ACCIDENT.
TAKATA RECALL
(TAMARA INFLATORS) I WAS SENT A RECALL AND TOOK MY CAR IN TO THE DEALERSHIP. MY CAR WAS RETURNED IN TWO HOURS. THE NEST DAT THE SAME SRS INDICATOR WAS DISPLAYED ON THE DASH AS I BEGAN TO DRIVE AFTER THE ISSUE SHOULD HAVE BEEN REPAIRED OR REPLACED.
NO " TAKATA RECALL?" FOR MY 2004 HONDA CRV W/ FAULTY DRIVER + PASSENGER AIRBAGS?! THIS CAR SHOULD DEFINATELY BE ON THAT RECALL LIST BUT IS NOT!! WHY? ! I PURCHASED MY 2004 ONLY 9 MONTHS AGO FROM A DEALER. I WAS TRAVELING ON A HIGHWAY APPROACHING A RED LIGHT GOING APPROX 35- 40 MPH WHEN MY 2004 HONDA CRV HIT THE REAR OF ANOTHER CAR. MY DRIVER AIRBAG NEVER OPENED TO PROTECT ME YET MY PASSENGER AIRBAG INFLATED!? IRONICALLY, I WAS ALONE WITH NO PASSENGERS! BOTH FRONT AIRBAGS FAILED ME & WERE FAULTY! I FEEL THIS IS A MAJOR SAFETY HAZARD AND I WAS LUCKY TO GET OUT OF MY CAR ALIVE! I DON'T KNOW IF FAULT LIES WHOLLY WITH HONDA AND/OR TAKAKA OR W/ THE DEALER WHO SOLD ME THIS CAR? UNFORTUNATELY, I NOW OWN AN $8000 "TOTALED" CRV SITTING IN A JUNKYARD AND I'M W/O TRANSPORTATION TO MY JOB!
SRS LIGHT STAYS ON ALL THE TIME
SRS UNIT MALFUNCTION. SRS LIGHT STEADY LIT. VEHICLE HAS NOT BEEN IN A CRASH. RESULT IS THAT THE SRS WILL NOT FUNCTION AS DESIGNED IN A ACTUAL CRASH. SUSPECT PREMATURE FAILURE OF INTERNAL COMPONENTS OF THE SRS. HONDA WILL ONLY REPLACE AT OWNERS COST.
TAKATA RECALL - I WAS STOPPED ATTEMPTING TO MAKE LEFT TURN AND WAS SUDDENLY HIT FROM BEHIND CAUSING ME TO HIT A PARKED CAR IN FRONT OF ME. AIRBAGS DID NOT DEPLOY AND I CONSEQUENTLY HIT THE FRONT WINDSHIELD. CAR WAS TAKEN IN 9/2015 TO REPLACE AIRBAG. HAVE BEEN RECEIVING RECALL NOTICES RIGHT AFTER ACCIDENT FOR AIRBAG. ATTACHED IS THE PAPERWORK FOR 2015 RECALL AND ACCIDENT REPORT FROM THIS YEAR. RECALL NOTICE FOR 2016 IS ON PHONE. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V370000, 15V320000, AND 15V320000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THE SRS LIGHT REMAINED ILLUMINATED. AFTER FIVE TRIPS TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THREE DIFFERENT RECALLS WITHIN THE PAST FOUR YEARS. THE CONTACT DID NOT PROVIDE THE NHTSA CAMPAIGN NUMBERS, BUT STATED THAT THEY WERE ALL RELATED TO THE AIR BAGS. THE LOCAL DEALER WAS UNABLE TO DIAGNOSE OR REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
RECALL NOTICE ARRIVED 02/19/2016 FOR A RECALL DATED 06/15/2015. WHY WAS I NOT NOTIFIED ON 07/02/2015 WHEN I SPOKE WITH THEM, OR ON 09/24/2015 OR ON 11/05/2015 WHEN I WAS AT APPLETREE HONDA FOR PREVIOUS RECALLS.
THE CAR WAS IN AN ACCIDENT AND NONE OF THE AIRBAGS DEPLOYED. THIS VEHICLE WAS BROUGHT TO A DEALERSHIP FOR THE TAKATA RECALL IN NOVEMBER 2015 AND THE ACCIDENT OCCURRED IN JANUARY 2016. SINCE THE CAR ROLLED OVER WHEN SLOWING DOWN QUICKLY TAKING A TURN ON THE HIGHWAY, MAYBE THE DRIVER'S SIDE AIRBAG SHOULDN'T HAVE DEPLOYED BUT NONE OF THE SIDE AIRBAGS WORKED EITHER (SEE PICTURES).
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .