Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest May 19, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 501 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2004 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
Interior & seats
Filed May 19, 2023
The contact owns a 2004 Honda CR-V. The contact stated that after entering the vehicle, the power lock would not engage on the passenger’s side front door. The contact stated that the failure was intermittent however, had gradually become constant and all the door locks failed to operate as needed. The contact stated that the battery would be drained by the door lock actuators and had to be replaced. Additionally, the contact stated that the liftgate warning light would be illuminated with the liftgate closed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that all the door lock actuators needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 14-083 and 14-084 Door Actuators (Latches, Locks, and Linkages). The failure mileage was approximately 80,000.
NHTSA ID
11522830
Incident
Feb 12, 2022
Mileage
80,000 mi
ElectricalInterior & seatsSteering
Filed Jan 24, 2019
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LOCK, POWER STEERING, AND IGNITION SWITCH MALFUNCTIONED. WOLFCHASE HONDA (2982 N GERMANTOWN PKWY, BARTLETT, TN 38133, (901) 255-3700) STATED THAT THE DOOR LOCKS NEEDED REPLACEMENT, BUT THERE WAS NO GUARANTEE THAT THIS WOULD REMEDY THE FAILURE. IN ADDITION, THE POWER STEERING WAS LEAKING FLUID, BUT THE DEALER DID NOT KNOW IF IT WAS THE STEERING PUMP OR HOSE. THE DEALER STATED THAT THEY WOULD HAVE TO DISASSEMBLE THE POWER STEERING TO DIAGNOSE THE FAILURE. THE CONTACT WAS INFORMED THAT THE POWER STEERING MAY LAST UNTIL MARCH. THE CONTACT ALSO HAD DIFFICULTY PLACING ALL FOUR KEYS IN THE IGNITION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000.
NHTSA ID
11171787
Incident
Jan 1, 2019
Mileage
160,000 mi
Body & structureElectricalInterior & seats
Filed Jul 4, 2017
Fire reported
CAR CAUGHT FIRE WHILE PARKED. I DID NOT RECEIVE A RECALL OR WARNING NOTICE. THE ELECTRICAL CABLES FROM DRIVER DOOR LOOKS MELTED AND FIRE SPREAD QUICKLY. FIREFIGHTERS HAD TO BE CALLED AND THEY HAD TO WET THE CAR AND DISCONNECT THE BATTERY. THIS MODE VEHICLE AND YEAR SHOWS 5 OPEN RECALLS, BUT WHEN I SEARCH BY VIN# IT SHOWS NO OPEN RECALLS. I WAS LUCKY NOT TO BE DRIVING THE CAR.
NHTSA ID
11002984
Incident
Jul 1, 2017
Mileage
180,000 mi
ElectricalInterior & seats
Filed Jan 15, 2016
TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER DOOR AND TAILGATE DOOR LOCKS WOULD NOT ENGAGE AND THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA ID
10820437
Incident
Jul 15, 2013
Mileage
95,000 mi
Interior & seats
Filed Dec 7, 2015
2014 HONDA CRV. CONSUMER WRITES IN REGARDS TO FAULTY PASSENGER SEAT ARM REST. *SMD THE CONSUMER NOTICED THE VEHICLE DID NOT COME EQUIPPED WITH A PASSENGER ARM REST. *JB
NHTSA ID
10690410
Incident
Nov 27, 2014
Interior & seats
Filed Feb 11, 2014
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED, PARKED AND POWERED ON, THE DOORS LOCKED INDEPENDENTLY. THE CONTACT WAS LOCKED OUT OF THE VEHICLE. THE FAILURE WAS SPORADIC. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10563850
Incident
Feb 11, 2014
Mileage
100,000 mi
Interior & seats
Filed Sep 18, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER'S SIDE POWER DOOR LOCKS FAILED TO LATCH AND UNLATCH WHEN BEING ACCESSED. IN ADDITION, THE REAR PASSENGER'S SIDE POWER DOOR LOCK WOULD NOT FUNCTION WHEN ENTERING AND EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
NHTSA ID
10544281
Incident
Sep 11, 2013
Mileage
87,000 mi
Interior & seats
Filed Nov 26, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE POWER DOOR LOCKS WOULD ACTIVATE INDEPENDENTLY AND WITHOUT HER USING THE KEY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA ID
10486097
Incident
May 1, 2012
Mileage
150,000 mi
Interior & seats
Filed Mar 22, 2012
FAULTY DOOR LOCK ACTUATORS IN HONDA CRV. THREE OF MY DOOR LOCK ACTUATORS HAVE FAILED SINCE PURCHASING THE VEHICLE NEW. THE DRIVER SIDE DOOR FAILED WITHIN 5 YRS, THEN THE PASSENGER SIDE DOOR, AND NOW ONE OF THE REAR DOORS. THE CAR IS NOT DRIVEN OFTEN AND HAS UNDER 70,000 MILES ON IT. A FAILURE OF 3 DOORS CAUSES GREAT CONCERN OF QUALITY AND SAFETY. *TR
NHTSA ID
10452705
Incident
Jul 27, 2009
Body & structureInterior & seats
Filed Nov 23, 2011
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE HOOD SEPARATED FROM THE VEHICLE AND SHATTERED THE WINDSHIELD. A LOCAL MECHANIC DIAGNOSED THAT THE HOOD LATCH NEEDED TO BE REPAIRED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 47,000. UPDATED 01/03/12*LJ THE CONSUMER STATED THERE WAS A DESIGN FLAW IN THE HOOD PUMP ROD, WHICH MADE THE HOOD NOT LATCH PROPERLY. UPDATED 01/09/12
NHTSA ID
10436911
Incident
Nov 22, 2011
Mileage
47,000 mi
Interior & seatsExterior lighting
Filed Nov 17, 2011
WHILE DRIVING AT NIGHT MY LOW BEAMS STOPPED WORKING AND I COULD SMELL SMOKE. IT WAS VERY DANGEROUS TO JUST ALL OF THE SUDDEN HAVE YOUR LIGHTS GO OUT. I COULDN'T SEE AND OTHERS COULDN'T SEE ME. I TURNED OFF THE LIGHT SWITCH, AND THE SMOKE SMELL DISSIPATED. MY HIGH BEAMS STILL WORKED. I GOT ONLINE AFTER THE INCIDENT AND REALIZED THAT I WAS NOT ALONE WITH THIS EXACT TYPE OF PROBLEM. THE PROBLEM HAS BEEN ISOLATED BY SEVERAL OTHER CR-V OWNERS AS AN ELECTRICAL PROBLEM INVOLVING THE WIRING HARNESS THAT PLUGS INTO THE HEADLIGHT/TURN SIGNAL SWITCH. IN ADDITION, I FOUND AN ARTICLE STATING THAT THE NHTSA HAS OPENED AN INVESTIGATION OF THIS PROBLEM (NHTSA RECALL CAMPAIGN NUMBER EA11012) . A CALL TO A HONDA DEALERSHIP RESULTED IN A VERY EXPENSIVE QUOTE TO REPLACE THE WHOLE HARNESS (SEVERAL HUNDREDS OF DOLLARS). I FEEL THAT THIS PARTICULAR PROBLEM IS A SAFETY HAZARD, AND THAT HONDA SHOULD ISSUE A RECALL TO FIX THE PROBLEM. UPDATED 12/19/11 *BF *TR
NHTSA ID
10436192
Incident
Nov 9, 2011
Mileage
125,251 mi
Interior & seats
Filed Sep 8, 2011
THE DOOR LOCKING SYSTEM DOES NOT WORK. FROM THE DRIVER OR PASSENGER SIDE DOOR-LOCK OPEN OR LOCK ANY DOORS IN THE CAR. THE REMOTE DOOR KEYS DO NOT WORK AT ALL. THE DOOR LOCKING MECHANISM SEEMS TO BE COMPLETELY BROKEN. THIS IS THE 2ND HONDA CR-V WHICH I HAVE SEEN THIS FROM. THIS BECOMES A SAFETY HAZARD IF THE DOOR MECHANISM IS NOT WORKING CORRECTLY. *TR
NHTSA ID
10424280
Incident
Jul 26, 2011
Mileage
79,000 mi
Heating & air conditioningDriver assistanceEngine+2 more
Filed Dec 1, 2010
LETTER FROM CONGRESSWOMAN GIFFORDS ON BEHALF OF CONSTITUENT REGARDING PROBLEMS WITH HER HONDA 2004 CRV (ATTACHMENTS NOT IMAGED) *TGW THE CONSUMER EXPERIENCED PROBLEMS WITH THE AIR CONDITION UNIT FREEZING, THE ENGINE BLEW SPARK PLUGS INTO THE CYLINDER HEAD, THE PROPELLER PROTECTION SHAFT WAS INSTALLED INCORRECTLY, THE VEHICLE WOULD ACCELERATE AT TIMES AND THE HOOD RELEASE LATCH FAILED WHILE THE CONSUMER WAS DRIVING. *JB
NHTSA ID
10368840
Incident
Dec 1, 2010
Interior & seats
Filed Nov 18, 2007
MY DAUGHTER WAS DRIVING DOWN ROUTE 95 IN PHILADELPHIA WHEN THE HOOD ON HER HONDA CR-V OPENED AND SMASHED THE WINDSHIELD AND ROOF. THIS OCCURRED ON A MONDAY MORNING. SHE HAD JUMPED THE BATTERY ON THE PREVIOUS SATURDAY NIGHT AND CLOSED THE HOOD. SHE DROVE THAT NIGHT WITH NO PROBLEMS AND DROVE ALL DAY SUNDAY WITH NO PROBLEMS. *TR
NHTSA ID
10209277
Incident
Sep 17, 2007
Interior & seats
Filed Mar 22, 2007
Crash reported1 injury reported
2004 HONDA CRV HIT FROM BEHIND
NHTSA ID
10185886
Incident
Mar 9, 2007
Mileage
70,000 mi
Interior & seats
Filed Feb 17, 2005
INCIDENT #2 1. ON JANUARY 7, 2005, ON US HWY. 441, I STOPPED THE CRV TO REFUEL, OPENED THE (REPLACEMENT) HOOD, ADDED OIL, CLOSED THE HOOD AND RESUMED MY TRIP. 2. WITHIN 2-3 MILES AT A SPEED OF 60 MPH, THE CAR HOOD SUDDENLY FLEW UP AND CRASHED INTO THE WINDSHIELD COMPLETELY OBSCURING MY VIEW. BECAUSE IT WAS DAYLIGHT AND TRAFFIC WAS LIGHT, I WAS ABLE TO MOVE THE CAR OFF THE HIGHWAY WITHOUT INCIDENT. A POLICE OFFICER STOPPED TO INQUIRE, BUT THERE WAS NO NEED TO FILE A REPORT. 3. UNDRIVABLE, THE CRV WAS TOWED TO A BODY SHOP, WHERE THEY DISCOVERED THAT THE HOOD PROP ROD WAS INSERTED INTO THE HOOD LATCH, PREVENTING THE HOOD FROM LATCHING, THUS CAUSING THE ACCIDENT. DAMAGE TO THE VEHICLE INCLUDED THE HOOD, ROOF AND WINDSHIELD, ALL REPLACED BY THE BODY SHOP AT MY EXPENSE. HERE ARE THE ISSUES: A. THE DESIGN OF THE 2004 CRV HOOD PROP ROD IS DEFECTIVE. IT IS VERY EASY TO MISTAKENLY INSERT IT INTO THE HOOD LATCH, WHICH IS LOCATED LESS THAN AN INCH FROM THE ROD. I TRIED THE SAME MANEUVER ON OUR 2004 HONDA ACCORD, BUT THE PROP ROD IS LOCATED FAR ENOUGH AWAY FROM THE LATCH NOT TO TOUCH IT AT ALL. B. HONDA HAS MADE ITS REPUTATION AS A MANUFACTURER OF SAFE VEHICLES. THAT IS WHY I OWN TWO. HOWEVER, THE HONDA CRV DOES NOT HAVE A WARNING SYSTEM TO INDICATE IF THE HOOD IS UNLATCHED. IN THIS CASE, THOUGH BOTH THE HOOD LATCH AND SAFETY CATCH WERE UNLATCHED, I WAS NOT MADE AWARE OF IT AND WAS PLACED IN A SITUATION THAT JEOPARDIZED MY LIFE. THIS SITUATION COULD EASILY BE REMEDIED BY REDESIGNING THE ROD AND INSTALLING A WARNING LIGHT IN THE DASH SIMILAR TO THOSE INDICATING UNLATCHED TRUNKS AND DOORS. *JB
NHTSA ID
10110695
Incident
Jan 7, 2005
Mileage
18,542 mi
Interior & seats
Filed Oct 6, 2004
Crash reported4 injuries reported
THE CONSUMER'S VEHICLE WAS REAR ENDED WHILE AT A STOP AND THE DRIVER'S SEAT RECLINED BACK. THE CONSUMER SUFFERED MINOR INJURIES AND HAD THE VEHICLE TOWED. *AK *JB
NHTSA ID
10090114
Incident
Aug 11, 2004
Mileage
17,000 mi
Interior & seats
Filed Apr 19, 2004
Crash reported1 injury reported
OUR CLIENT, WILSON SANCHEZ, WAS DRIVING HIS 2004 CR-V MPV WHEN IT SLID ON ICE AND ROLLED ONTO ITS ROOF. THE REMOVABLE PICNIC TABLE, A STANDARD ACCESSORY IN THAT MODEL VEHICLE, FELL OUT OF ITS RETAINED POSITION IN THE REAR CARGO AREA AND STRUCK MR. SANCHEZ ON THE LEFT SIDE OF HIS HEAD BEHIND HIS EAR. HE RECEIVED SERIOUS INJURIES. THE TABLE DESIGN DOES NOT SECURE IT IN PLACE IN A ROLLOVER.*AK
NHTSA ID
10066447
Incident
Mar 16, 2004
Interior & seats
Filed Dec 22, 2003
DOOR LOCKS ON 2004 HONDA CRV DO NOT FUNCTION AS MANUAL STATES. WHEN INSERTING KEY INTO DRIVER'S SIDE DOOR, TURNING KEY CLOCKWISE, AND HOLDING, ALL THE DOORS DO NOT UNLOCK AS STATED IN THE MANUAL. INSTEAD, ONLY THE DRIVER DOOR OPENS. SAME PROBLEM EXISTS ON PASSENGER SIDE OF CAR. HONDA CLAIMS MANUAL ENTRY IS A TYPO AND CAR IS DESIGNED TO FUNCTION THAT WAY. *AK
NHTSA ID
10050941
Incident
Dec 6, 2003
Interior & seats
Filed Oct 30, 2003
PURCHASED NEW HONDA CRV EX-AUTOMATIC FROM CONICELLI HONDA OF CONSHOHOCKEN, PA ON OCTOBER 17, 2003. FROM THE FIRST DAY THERE IS A RATTLE COMING FROM THE REAR OF THE DRIVER'S SIDE. THIS RATTLE IS NOT ONLY ANNOYING BUT DISTRACTS FROM MY CONCENTRATION WHILE DRIVING. TOOK THE CAR TO THE DEALER TWICE. FIRST ON 10/20/03. SERVICE MANGER FRANK BOYLE STATED NOISE COMING FROM REAR SEAT AND ASKED ME TO MAKE AN APPOINTMENT FOR IT TO BE REPAIRED. MADE APPOINTMENT AND LEFT THE CAR WITH THE SERVICE DEPT. FOR ONE FULL DAY ON 10/27/2003. RATTLING NOISE NOT REPAIRED. NOTHING DONE. THE NOISE STILL EXISTS. THIS NOISE IS A MAJOR DISTRACTION TO THE DRIVER AND PROBABLY A SAFETY HAZARD BECAUSE IT DISTRACTS THE DRIVER. *LA
NHTSA ID
10045097
Incident
Oct 20, 2003
Mileage
32 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own