2004 Honda CR-V Visibility Problems

The contact owns a 2004 Honda CR-V. The contact stated that while seated in the vehicle, there was smoke coming from the driver’s side door and the power window master switch was melted. The contact refenced NHTSA Campaign Number: 20V768000 (VISIBILITY, ELECTRICAL SYSTEM); however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,077.

NHTSA ID

11731479

Incident

Mar 18, 2026

Mileage

125,077 mi

The contact owns a 2004 Honda CR-V. The contact stated that while rolling down the driver's side window, smoke briefly emanated from the window switch, prompting the contact to roll up the window, after which the window switch lost functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 195,000.

NHTSA ID

11597285

Incident

Jun 26, 2024

Mileage

195,000 mi

The contact owns 2004 Honda CR-V. The contact stated that after entering the vehicle, a spark emitted from the driver’s side master switch as he attempted to roll down the window. Since the failure, the front passenger’s window had failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) however, the recall was for the same model vehicle that he previously owned. The contact called the dealer and the manufacturer who confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 160,000.

NHTSA ID

11480146

Incident

Feb 1, 2021

Mileage

160,000 mi

THE DRIVER'S SIDE SEATBELT DOES NOT RETRACT WELL. OTHER SEATBELTS MAY BE AFFECTED AS WELL. THE DRIVER'S SIDE VISOR HAS NOT BEEN DAMAGED BUT DOES NOT STAY UP. IT IS A SAFETY HAZARD.

NHTSA ID

11163494

Incident

Dec 17, 2018

DRIVER SIDE SUNVISOR CAN NOT STAY IN ITS PLACE. WHEN IT DROOPS DOWN, VISIBILITY IS AFFECTED.

NHTSA ID

10923954

Incident

Jul 1, 2007

Mileage

30,000 mi

DRIVER'S SIDE SUN VISOR WILL NOT STAY IN POSITION. DROPS DOWN CONSTANTLY. WILL NOT STAY UP NOR PUSHED FORWARD AGAINST WINDSHIELD. THE OWNERS FORUM HAS TONS OF CRV OWNERS WITH THIS PROBLEM. I CONTACTED HONDA AND WAS TOLD THEY DO NOT GUARANTEE THAT PART! THIS IS A MAJOR SAFETY HAZARD. HONDA KNOWS IT HAS ISSUE WITH IT'S VISORS HOWEVER WILL NOT ISSUE A RECALL FOR THE PROBLEM.

NHTSA ID

10735384

Incident

Apr 13, 2015

Mileage

121,000 mi

SUMMARY: WHILE DRIVING, THE MASTER POWER WINDOW SWITCH OVERHEATED AND BEGAN TO EMIT A STRONG BURNING ODOR. AFTERWARDS THE LEFT REAR WINDOW FAILED TO OPERATE. SINCE I INITIALLY DID NOT KNOW WHERE THE ODOR WAS COMING FROM, I WENT TO THE DEALER THE NEXT DAY TO SEE IF THEY COULD FIND THE SOURCE OF THE ODOR BUT THEY COULDN'T. AFTER SNIFFING AROUND, I FOUND THE SOURCE OF ODOR, THE MASTER POWER WINDOW SWITCH. I HAD THE DEALER REMOVE THE FUSE FOR SAFETY REASONS. THE DEALER SAID THE WINDOW REGULATOR HAD FAILED BUT I SUSPECT THE FAILED SWITCH BURNT OUT THE WINDOW MOTOR. I WAS WORRY THAT THE CAR WOULD CATCH ON FIRE. *TR

NHTSA ID

10703004

Incident

Mar 27, 2015

Mileage

68,371 mi

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10671943

Incident

Jan 12, 2015

POWER WINDOW WILL REVERSE DIRECTION. *TR

NHTSA ID

10605118

Incident

Apr 15, 2014

Mileage

86,000 mi

SUBMISSION FROM CONSTITUENT RE 2004 HONDA CR-V REIMBURSEMENTS. *SMD THE CONSUMER STATED BEFORE HE TURNED THE VEHICLE ON, THERE WAS A BURNING ODOR, EMITTING FROM THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER, WHERE THE TECHNICIAN FOUND THE POWER WINDOW SWITCH CIRCUIT BOARD CONTACTS WERE BURNT. AMERICAN HONDA WAS CONTACTED, AND THEY STATED THE VIN WAS NOT INCLUDED UNDER RECALL 12V486000. *JB

NHTSA ID

10596151

Incident

Jun 2, 2014

NOT AN ACCIDENT. JUST CONCERNED THAT THE SAME PART HAD TO BE REPLACED IN JULY 2011 AND AGAIN IN AUGUST 2013, AND AM CONCERNED THAT THIS MAY BE A SAFETY ISSUE, AS THE DRIVER'S WINDOW BECOMES INOPERABLE. *TR

NHTSA ID

10535907

Incident

Aug 15, 2013

Mileage

78,000 mi

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE WINDOW COULD NOT BE CLOSED. IN ADDITION, A BURNING ODOR WAS EMITTED FROM THE WINDOW AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT INQUIRED OF A RECALL UNDER NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN AND THAT THE WINDOW SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.

NHTSA ID

10501982

Incident

Feb 28, 2013

Mileage

127,000 mi

2004 HONDA CR-V. CONSUMER WRITES IN REGARDS TO A POTENTIAL FAILURE OF THE POWER WINDOW MASTER SWITCH. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE REGARDING THE POWER WINDOWS. HE IMMEDIATELY CONTACT THE DEALER AND MADE AN APPOINTMENT. THE CONSUMER STATED HIS VEHICLE WAS AT THE DEALER FOR 9.5 HOURS, AND WHEN HE RECEIVED THE VEHICLE BACK, IT WAS AFTER DARK, SO HE DIDN'T NOTICE UNTIL THE NEXT MORNING, THAT THE POWER WINDOW MASTER SWITCH UNIT WAS LOOSE, NOT SEALED PROPERLY AND WAS ELEVATED OUT OF ITS NORMAL HOUSING BY 3.8 INCH. IT WAS NOT SEALED WITHIN THE DOOR AS SECURELY AS BEFORE THE RECALL WAS PERFORMED. THE CONSUMER RETURNED TO THE DEALER, BUT THE SWITCH STILL APPEARED IMPROPERLY SEALED AND BULGED UP FROM THE DOOR HOUSING. THE SERVICE MANAGER STATED THE RECALL REQUIRED THAT THE POWER MASTER SWITCH BOX BE STUFFED WITH INSULATION AND THEN THE POWER MASTER SWITCH UNIT NEEDED TO BE FORCED BACK INTO THE BOX TO PREVENT WASTER FROM LEAKING INSIDE. HE ALSO STATED THAT THE REASON FOR THE RECALL WAS BECAUSE WATER COULD CAUSE THE WIRES OF THE POWER MASTER SWITCH UNIT TO SHORT-CIRCUIT POTENTIALLY CAUSING A FIRE AND HE FURTHER STATED THE POWER MASTER SWITCH UNIT WOULD NOT FIT AS IT DID BEFORE THE RECALL. THE CONSUMER STATED STUFFING THE POWER MASTER SWITCH UNIT HOUSING WITH INSULATION AND FORCING IT BACK INTO POSITION SO THAT IT WAS NOT SEALED AS SECURELY AS IT WAS BEFORE THE RECALL WAS NOT SAFE. THE SWITCH UNIT IS NOW MORE PRONE TO WATER EXPOSURE, SHORT-CIRCUIT AN FIRE. THE CONSUMER STATED HONDA SHOULD HAVE REPLACED THE ENTIRE POWER MASTER SWITCH INSULATED IN ITS BOX AS A SINGLE WATERPROOF-SEALED UNIT.

NHTSA ID

10486803

Incident

Nov 1, 2012

MASTER POWER WINDOW SWITCH ON DRIVER'S DOOR STARTED TO BURN AND I COULD SEE SMOKE COMING OUT OF THE SWITCH. THE RESULT WAS A MELTED SWITCH. I HAVE A JAPAN MADE 2004 HONDA CR-V WITH VIN # STARTING WITH JHLRDXXXXXXXXXXXX. BY LOOKING AT THE STATEMENT FROM AMERICAN HONDA, MY VIN IS NOT AFFECTED BY THE RECALL REGARDING THE POTENTIAL OF FIRE AT THE MASTER POWER WINDOW SWITCH. WHAT CAN I DO? THIS IS WHAT HAPPENED TO MY CAR BUT IT'S NOT INCLUDED BY THE RECALL. *TR

NHTSA ID

10483228

Incident

Sep 1, 2012

WHILE DRIVING IN WARM AND VERY WET WEATHER I HEARD A LOUD POP AND THE AIR CONDITIONER ON THE 2004 CR-V STOPPED BLOWING COLD AIR. IN ORDER TO SEE THROUGH THE FOGGED WINDOWS WE HAD TO RUN THE WIDOW DEFOGGER ON HIGH, BLOWING HOT AIR FOR THE REMAINING 3 HOURS OF OUR ROAD TRIP. WE WERE MISERABLE, TO SAY THE LEAST. UPON RETURNING TO HOUSTON I TOOK THE CAR TO A MECHANIC ,WHO ELEVATED IT AND SHOWED ME THE AIR COMPRESSOR. THE HOUSING OF THE COMPRESSOR IS SHATTERED. IT LOOKS LIKE A HARD-BOILED EGG SHELL AFTER BEING CRACKED. THIS IS A FAULTY PART, WHICH I'M TOLD WILL COST $700 FOR JUST THE COMPRESSOR. THE MECHANIC TOLD ME THAT WHEN HE CONTACTED A DEALER, THE SERVICE MANAGER TOLD HIM THEY HAD SOLD 5 FROM THAT DEALER ALONE THAT MONTH! IN OCTOBER! THE CAR WAS ONLY 2 YEARS OLD. *AK

NHTSA ID

10188203

Incident

Oct 22, 2006

Mileage

48,000 mi

BEGINNING APPROXIMATELY ONE YEAR FROM DATE OF PURCHASE, MY MOON ROOF BEGAN TO RATTLE WHEN DRIVING, BOTH OPENED AND CLOSED. I TOOK IT TO MY HONDA DEALERSHIP AND THEY REPLACED A BOLT. APPROXIMATELY 4 MONTHS LATER, IT HAD WORKED ITSELF OUT AGAIN BUT THE DEALERSHIP DID NOT HAVE THE TIME TO ADDRESS IT ON THAT VISIT. I TOOK IT BACK 2 WEEKS LATER AND THEY REPLACED THE ENTIRE MOON ROOF MECHANISM. THREE MONTHS LATER, I RETURNED WITH THE SAME RATTLE AND THEY TIGHTENED THE BOLT AND SAID NOTHING ELSE COULD BE DONE, THAT I WOULD HAVE TO DEAL WITH IT. I LODGED A COMPLAINT WITH THE HONDA CORPORATION AND THEY TOLD ME TO TAKE IT TO A DIFFERENT HONDA DEALERSHIP, LIE TO THEM AND TELL THEM THIS WAS THE FIRST TIME IT WAS GOING TO BE ADDRESSED AND SEE WHAT THEY THOUGHT. I DID NOT LIE TO THEM, BUT THEY HEARD THE RATTLE. THEY SAID IT SEEMED TO BE A RECURRING PROBLEM WITH THIS HONDA MODEL AND THAT I COULD APPLY OIL TO HELP WITH THE RATTLE, OTHERWISE I WOULD JUST HAVE TO DEAL WITH IT FOR THE DURATION OF THE CAR. THE OIL HAS NOT HELPED. *NM

NHTSA ID

10173209

Incident

Jan 13, 2005

Mileage

19,000 mi

WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES AN HOUR, THE MOON ROOF ON MY 2004 HONDA CRV SHATTERED. IT LOOKS AS IF THE MOON ROOF WAS LIFTED FROM THE CAR AND HAS A CONCAVE SHAPE.

NHTSA ID

10114676

Incident

Mar 24, 2005

Mileage

20,000 mi

I JUST BOUGHT MY HONDA CRV ON 09/09/04, IN THIRD DAY I FOUND THAT THE WASHER CONTAINER OR BOTTLE LEAK THE LIQUID IN THE DRAINER NECK, BECAUSE THE CONNECTION OF THE NECK AND THE BOTTLE HAS NO WASHER RUBBER TO STOP THE LIQUID FROM LEAKING. I CALL FOR REPAIR BUT EXCUSE FOR WAITING THE PARTS, IT SEEMS THIS IS UNREASONABLE.*AK

NHTSA ID

10093737

Incident

Sep 12, 2004

Mileage

30 mi

2004 HONDA CR-V WINDSHIELD STRESS FRACTURE Y CR-V WAS 6 WEEKS OLD WITH 600 MILES ON IT WHEN I DISCOVERED A STRESS FRACTURE IN THE FRONT WINDSHIELD GLASS BEGINNING AT THE PILLAR AND WORKING HORIZONTALLY. EALER AGREED TO FIX UNDER WARRANTY. DEALER PERSONNEL AND THE AUTO GLASS REPAIR TECHNICIANS REPORT SEEING THIS PROBLEM ON CR-VS AND ELEMENTS. *AK

NHTSA ID

10051530

Incident

Dec 16, 2003

Mileage

600 mi

THE DRIVER AND PASSENGER SIDE FRONT WINDOWS GO ALL THE WAY UP WHEN USING THE CONTROLS TO RAISE THE WINDOW. THE DEALER INDICATED TO THE CONSUMER THAT THIS IS THE WAY THE VEHICLE WAS DESIGNED. PLEASE PROVIDE FURTHER DETAILS.

NHTSA ID

10048506