Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 75 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 75, in the owner's own words
There was a safety recall for the rear arm control and excessive rust, Honda said they fixed it back in 2018… out of no where my car lost control and caused me to crash, I brought the car back to Honda and the rear arm bracket broke off due to excessive rust however Honda states it was repaired and there is nothing they can do, they won’t even look at the vehicle.
I am writing to formally express my dissatisfaction regarding the handling of the recall for my 2007 Honda CR-V due to frame corrosion. During the recall service, only a bracket was installed under the wheel well, addressing a single area despite extensive rust present throughout the frame and underbody. I believe the vehicle should have been considered for a buyback rather than a limited repair. Recently, my vehicle failed its safety inspection due to a rust hole in the frame, making it unsafe to drive and only suitable for scrap. When I contacted Honda for further assistance, I was informed that only recall-related issues would be addressed, and no additional support was offered. The presence of severe rust and a compromised frame poses significant safety risks, including: •Increased likelihood of structural failure in the event of a collision, which could result in serious injury or death. •Reduced effectiveness of critical safety components, such as seat belts and airbags, due to weakened mounting points. •Higher risk of suspension or wheel detachment while driving, potentially causing loss of vehicle control. I am deeply concerned about the safety implications and the inadequate resolution of the recall.
The contact owns a 2007 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact heard a loud clanking sound coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed and determined that the subframe was completely rotted. The contact was informed that the vehicle could not be repaired. The contact was also informed that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 188,000.
See attached document for complaint
On 07/21/2023, I took my car to the dealership for an evaluation related to a recall on the Rear Frame Brace. The inspection revealed that my car was unsafe to drive, and I was informed that I could not take it off the dealership premises. Since then, I have been trying to reach an agreeable solution with America Honda Motor- Honda Recall, but they have not responded. I have also tried to get assistance from the Attorney General of my state but to no avail. The local Honda dealership still has possession of my auto, and this issue remains unresolved as of 02/11/2024.
The contact owns a 2007 Honda CR-V. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V228000 (Structure). The contact was informed that the dealer was unable to perform the recall repair due to a screw that had sealed due to corrosion. The dealer contacted the manufacturer. The manufacturer stated that since the screw was not able to be removed, to leave the screw as-is and the vehicle was still able to be driven. The contact had not spoken to the manufacturer. The failure mileage was 116,000.
The contact owns a 2007 Honda CR-V. The contact stated while driving 25 MPH, the rear passenger's side of the vehicle collapsed inadvertently. The contact was able to pull to the side of the road. The contact noticed that the rear passenger's side wheel had detached and rotated 90 degrees into the wheel well. The vehicle was towed to an independent mechanic, who determined that the failure was related to NHTSA Campaign Number: 23V228000 (Structure). The vehicle was then towed to the dealer, where it was determined that the vehicle had failed the recall inspection test. The dealer informed the contact that the vehicle was beyond repair and could be repurchased by the manufacturer per the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 190,000. Parts distribution disconnect.
The contact owned a 2007 Honda CR-V. The contact stated while driving at approximately 35 MPH, steering functionality was lost and drove off the road into a ditch. The contact stated no warning light was illuminated. The contact stated that there was no damage to the vehicle and the contact was unhurt. The contact had the vehicle towed to a body shop where it was diagnosed that the rear axle had separated from the frame due to severe corrosion of the rear supports. The vehicle was not repaired. The contact sold the vehicle for scrap. The contact had received notification of NHTSA Campaign Number: 23V228000 (Structure) and related the failure to the notification. The manufacturer was informed of the failure. The failure mileage was approximately 230,000.
The contact owns a 2007 Honda CR-V. The contact stated that while his wife was at a complete stop, the vehicle jerked upon acceleration with the Traction Control Malfunction warning light illuminated. The contact’s wife pulled over and discovered that the rear driver’s side tire was inverted inside the wheel well. Due to the failure, the vehicle was towed to a dealer where the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V228000 (Structure). Despite the recall, the vehicle remained in the possession of the dealer due to the part not being available. The manufacturer was also notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 212,000.
The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure); however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Honda CR-V. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V228000 (Structure); however, the dealer was unable to fix the vehicle due to the extreme corrosion on the subframe. Additionally, the dealer informed the contact that Honda would offer a buyback of the vehicle. The manufacturer was made aware of the failure and opened a case. The failure mileage was unknown.
The contact owns a 2007 Honda CR-V. The contact stated while driving 50 MPH, an unknown component detached from the vehicle and the vehicle began to steer to the right independently. The contact stated that the Traction Control Malfunction warning light was illuminated. The contact continued driving to her destination. A dealer was not contacted. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the control arms, tie rods, sway bars, engine control unit (ECU), and the steering gear assembly needed to be replaced. The vehicle was repaired. The contact stated that on another occasion while driving, an unknown component detached from the vehicle. The contact stated that the Traction Control Malfunction warning light was illuminated. The vehicle was driven to the residence and parked. The vehicle was not drivable. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and associated the previous failures with the recall. The contact called the local dealer and was informed to drive or tow the vehicle to their location to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000.
The contact owns a 2007 Honda CR-V. The contact stated that while driving at an undetermined speed the rear suspension detached from the frame and drove into a ditch. There were no warning indicator lights illuminated. The vehicle was towed to the contact's residence. The contact called the local dealer. The vehicle was not diagnosed or repaired. There were no reported injuries, air bag deployment, fire or police reports filed. The manufacturer was not contacted. The failure mileage was approximately 182,000. The contact stated the failure was related to the NHTSA Campaign Number: 23V228000 (Structure).
The contact owns a 2007 Honda CR-V. The contact stated that while driving at 60 MPH, the rear driver's side control arm detached from the rear sub frame. The vehicle was towed to a motel and then to the residence. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The contact was later made aware of NHTSA Campaign Number: 23V228000 (Structure) from the news media for which the VIN was included. The failure mileage was approximately 200,000.
The contact owns a 2007 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, an abnormal sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic who confirmed the corrosion failure and linked that failure to the recall. The failure mileage was approximately 210,000. VIN tool confirms parts not available.
The contact owns a 2007 Honda CR-V. The contact stated that while stopped at a stop sign, the rear passenger’s side subframe detached. The contact related the failure to NHTSA Campaign Number: 23V228000 (Structure). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.
Passenger side rear door lock stuck in locked position Passenger in rear can not get out of vehicle Have not taken to dealer
My catalytic converter was stolen when my car was parked. Honda owners has been targeted for its catalytic converters, and there are numerous reports of Honda’s cats being stolen. Honda has a major defect where it makes it easier for thieves to steal the cat in minutes. There are 3 major flaws with the product. 1) Hondas don’t automatically come with a cat converter steel shield, cage, or other protector to make them harder to steal. 2) Hondas don’t install their cat in the engine compartment like other car manufacturers to deter theft. 3) Honda’s cat contains valuable materials, which is why they are targeted. Other car brands tend to have less valuable catalysts so thieves are not incentivized to steal them. Because there are many cats being stolen, there is a shortage to replace them, and car owners have to wait weeks to months to get their cat replaced. It’s been almost 2 weeks, and my car is still at the mechanic’s waiting for a replacement catalytic converter. My safety, and the safety of my family, including two kids, were compromised because I had to drive my family home (and we live in a hilly area) without a cat as it was stolen Sunday evening, and I had to wait until the next day to get it to the mechanic’s. The warning light appeared when I started the car, but by the telltale sound my car made, I already knew the cat was stolen. A police report was filed and the claim with my insurance was completed. Cats are very expensive to replace and an inconvenience for a 1-car family. Now we don’t have a car to do basic necessities like take the kids to school, go grocery shopping for the family, go to work, and go to doctor appointments.
While performing maintenance on the car, I found that the left (drivers) rear mounting bracket which is a part of the frame/body, and hold the right rear trailing arm - holding the rear axle was severely rusted and cracking apart from corrosion. The right (passenger) bracket showed no rust damage. This problem has been reported by others, and Canada has found the same issues and issued a recall for this car/vin group. Although this car is 15 years old, this thick 3/8" heavy metal bracket should not have disintegrated like this even with the salt used on the highways, and is shown with absolutely no issue with the right (passenger side)bracket. Upon taking it to the dealer, there was nothing they could do, nor could they get the "fix" being used in Canada or any other information as to how they are correcting this problem. Suggestion is to buy a new car or take it to a body shop and see if they could fabricate a repair. Honda dealer did not seem to be too concerned about this rust, so I will have to go elsewhere to have it evaluated. From what I have found here on the internet, this is a serious problem, and when it breaks as it has for others, you loose control of the car because the axle is now only attached to one side of the car. If there is a fix for this, (as they have one in Canada) they should be compelled to provide it. This isn't a who pays for the repair. It's been known for some time now, and they should have already addressed this. But to withhold the safety fix isn't acceptable.
While driving vehicle on 07/01/2021 the right rear trailing arm disconnected from the right rear frame rail due to corrosion. Transport Canada issued a recall (#2019-025) for 83,953 Honda CR-V's sold new in Canada for this problem. My Honda CR-V was manufactured at the same plant as those recalled in Canada. The reason for the recall in Canada was because these vehicles were driven on roads treated with deicing materials, much the same as vehicles driven in Illinois. This vehicle has not been inspected by American Honda. This is a clear safety issue due to the nature of the suspension becoming detached with no notice.
AS I WAS DRIVING DOWN A CITY STREET, THE RIGHT REAR SUSPENSION CONTROL ARM CAME LOOSE FROM THE FRAME. THE RIGHT WHEEL TIRE SUBSEQUENTLY BECAME LODGED AGAINST THE REAR OF THE WHEEL WELL AT AN ANGLE. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD. POLICE ARRIVED TO BLOCK OFF THE NEAREST LANE SO I COULD SAFELY BE TOWED FROM THE SCENE, AS THE CAR WAS UNDRIVABLE. I AM FORTUNATE THAT THIS DID NOT HAPPEN AT HIGH SPEED, AS I DO NOT BELIEVE I WOULD HAVE SAFELY BEEN ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE CONTROL ARM CAME LOOSE DUE TO EXCESSIVE RUST ON THE FRAME. THE AREA AROUND THE MOUNTING LOCATION FOR THE ARM IS TORN AWAY FROM THE FRAME, THE NUTS AND BOLTS ARE STILL ATTACHED TO THE FRAGMENTS OF FRAME THEY WERE ORIGINALLY MOUNTED TO. THIS MODEL YEAR CRV IS UNDER RECALL FOR EXCESSIVE CORROSION IN CANADIAN PROVINCES WHERE ROAD SALT IS EXTENSIVELY USED IN WINTER. THIS MODEL WAS PURCHASED IN MINNESOTA, WHERE ROAD SALT IS EXTENSIVELY USED IN WINTER.
TL* THE CONTACT'S DAUGHTER OWNS A 2007 HONDA CR-V. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING 30 MPH, THE REAR DRIVER'S SIDE LOWER CONTROL ARM DETACH FROM THE CHASSIS. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE CHASSIS WAS RUSTED AND THE VEHICLE WAS NOT REPAIRABLE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
1) THE CAR FAILS TO START OCCASIONALLY. I ALREADY HAD REPAIR SHOP CHANGED TO NEW BATTERY AND ALTERNATOR. 2) THE DRIVER'S FRONT DOOR HANDLE (OUTSIDE) STICKS AND DO NOT GO BACK, AFTER IT'S BEEN PULLED. THIS CAUSES THE CAR'S DOORS LOCKS TO LOCK AND UNLOCK DURING DRIVING, STOPS AND GOS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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