2018 Honda CR-V Interior & seats Problems

For some weeks, the driver’s heated seat began to heat to excessive temperatures without me turning on the seat warmer. The seat heating system intermittently reaches temperatures high enough to cause painful burn-type irritation to my back and buttocks. I have experienced repeated episodes where normal seat heating settings produced dangerously high heat. I returned the vehicle multiple times to Townsend Honda for diagnosis and repair (repair orders are on file with the dealer and with Honda corporate). Despite multiple service visits, the dealership has been unable to permanently resolve the overheating condition. On 09162025 and 09222025 repairs or diagnostics were attempted but the defect persists. Honda corporate has since opened Case #15869482 for further review but I have not heard from Honda corporate till now.

NHTSA ID

11689638

Incident

Aug 4, 2025

The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the hood unlatched independently and caused extensive damage to the front windshield. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 57,000.

NHTSA ID

11590476

Incident

May 23, 2024

Mileage

57,000 mi

The contact owns a 2018 Honda CR-V. The contact stated that while driving at various speeds, the sun visors on the driver’s and passenger’s side fell. The contact stated that the failure distracted him while driving. The vehicle was taken to a dealer where the failure was confirmed, and the contact was provided an estimate to replace the sun visors. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

NHTSA ID

11528870

Incident

Jun 1, 2021

Mileage

50,000 mi

During a motor vehicle accident I was hit from behind while stopped by a vehicle going 40-45 miles per hour. I was pushed into another stopped vehicle in front of me. My drivers seat fully reclined and twisted as a result of the impact, and I was not secured into the seat properly as a result. I have multiple injuries from the accident due to the way my body was able to be thrown around the vehicle.

NHTSA ID

11454293

Incident

Dec 20, 2021

TL* THE CONTACT OWNS A 2018 HONDA CR-V. AFTER PARKING AND LOCKING THE VEHICLE, AN AUDIBLE WAS HEARD. THE CONTACT STATED THAT THE ALARM SOUNDED EVEN THOUGH THE VEHICLE WAS LOCKED. ADDITIONALLY, WHEN THE VEHICLE WAS PARKED AND THE DOOR LOCK BUTTON WAS DEPRESSED, THE AUDIBLE SOUND FOR THE DOOR LOCK WOULD SOUND; HOWEVER, THE VEHICLE WAS STILL UNLOCKED. THE CONTACT ALSO STATED THAT THE DISPLAY WOULD OCCASIONALLY FLASH ON AND OFF AND THEN GO BLANK. ALSO, ON SEVERAL OCCASIONS IN INCLEMENT WEATHER, THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE WINDSHIELD WIPERS CEASED TO WORK. COMMUNITY HONDA LAFAYETTE (LOCATED AT 1407 LA 728-8, LAFAYETTE, LA 70501, (337) 235-9086) STATED THAT THE WINDSHIELD WIPER WAS PROGRAMMED TO SLOW DOWN WHEN THE VEHICLE WAS NOT MOVING, WHICH WAS A FEATURE OF THE VEHICLE. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *BF CONSUMER STATED FORGOT TO SAY AS I WAS GOING STRAIGHT ON HWY 90- A CAR WAS ON MY RIGHT IN THE TURN LANE- MY CAR STOPPED AND COPS WERE COMING BEHIND- ALMOST SLAMMED ARE ME IN THE BACK. DOORS NOT LACKING WHEN EXITED.*JB

NHTSA ID

11207670

Incident

Mar 15, 2019

Mileage

8,000 mi

THE SEATS ARE EXTREMELY UNCOMFORTABLE AND CAUSE BOTTOM AND BACK PAIN. AFTER DRIVING FOR 30-40 MINUTES THE DRIVER'S BOTTOM BECOMES NUMB. THIS IS A SAFETY ISSUE BECAUSE THE DRIVER CANNOT ATTEND TO THE ROAD AS EFFECTIVELY WHILE BEING IN EXTREME DISCOMFORT. THE SEATS ARE NOT WELL-DESIGNED IF THEY ARE CAUSING THE DRIVER THIS MUCH PAIN. ADJUSTING THE SEAT IN MANY POSSIBLE POSITIONS DOES NOT ELIMINATE THIS DISCOMFORT.

NHTSA ID

11205495

Incident

Dec 1, 2018

Mileage

100 mi

MY CAR WAS IN PARK. THE PLASTIC TRIM PIECE THAT HOUSES THE CONTROLS FOR THE SEAT, ON THE DRIVERS SIDE, HAS A TRIM PIECE THAT CURVES AROUND TO THE FRONT OF THE SEAT ABOUT 4-5". THIS TRIM PIECE CAUGHT MY PANT LEG ON MY EXIT FROM THE CAR AND I FELL OUT OF THE CAR ONTO THE GROUND. THE FIRST TIME IT HAPPENED WAS DEC. 21ST 2018, MY BODY WAS SORE FOR 2 DAYS. I CALLED HONDA AND THEY HAD ME GO TO MY LOCAL HONDA DEALER AND HAVE THE TRIM PIECE REPLACED. 2 TIMES NOW THIS TRIM PIECE HAS CAUGHT MY PANT LEG ON MY EXIT FROM THE CAR AND I HAVE FALLEN OUT OF THE CAR ON TO THE GROUND. THE SECOND TIME THE TRIM PIECE CAUGHT MY PANT LEG WAS ON JANUARY 23RD. 2019 AND I FELL OUT OF THE CAR ON TO THE GROUND, WRENCHING MY LEFT SHOULDER, LEFT HIP AND SKINNING MY LEFT KNEE. I HAVE CALLED HONDA BOTH TIMES AND MADE A REPORT. I DO HAVE A CASE #, BUT THEY ARE CLOSED TODAY SO I WILL GET THE CASE # ON MONDAY.. I AM SENDING 4 PICTURES THE FIRST 3 ARE DRIVER SIDE TRIM PIECE THAT IS STICKING OUT AND THE LAST ONE IS PASSENGER SIDE TRIM PIECE THAT IS NICE AND TUCKED IN. BIG DIFFERENCE!!

NHTSA ID

11175873

Incident

Jan 23, 2019

Mileage

6,000 mi

PARKED MY CAR AT A EATING ESTABLISHMENT DURING A HEAVY RAIN STORM AND HIGH WIND WAS INSIDE ABOUT 10 MINUTES CAME OUT TO FIND ALL MY WINDOWS HALF WAY DOWN AND SUN ROOF OPEN SEATS SOAKED WATER STANDING IN SEATS FLOOR BOARD DASH SPEAKERS SOAKED WHAT IS CAUSING THIS TO HAPPEN NO PICTURES WAS RAING TO HARD TO GET THEM WAS TRYING TO GET CAR HOME TO DRY OUT INTERIOR

NHTSA ID

11104903

Incident

Jun 30, 2018

AFTER OVER A 12-15 ATTEMPTS OVER A WEEK I STILL CANNOT LOCATE THE ANCHORS TO WHICH A CHILD SAFETY SEAT ATTACHES IN THE BACK SEAT. THE DRIVER'S MANUAL IS NOT ONLY NOT HELPFUL, BUT MISLEADING. IT'S NECESSARY TO GOOGLE THE PROBLEM TO LOCATE THE ANCHORS AND THEN STILL HAS BEEN IMPOSSIBLE TO ATTACH THE LATCHES. THIS WOULD BE ESPECIALLY DIFFICULT FOR ANYONE REGULARLY REMOVING AND REPLACING A CHILD SEAT. I'VE GIVEN UP AND HOPE AN ANGEL IS WATCHING OVER ME WHEN I TRANSPORT MY GRANDCHILDREN. HOW MANY MORE WILL REVERT TO THIS METHOD BEFORE A CHILD IS INJURED?

NHTSA ID

11051726

Incident

Nov 30, 2017

Mileage

110 mi