Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2018 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 26, in the owner's own words
The contact owns a 2018 Honda CR-V. The contact stated that the driver’s side seat belt failed to latch as designed and became inoperable. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V158000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V158000 (Seat Belts) however, the part to do the recall repairs was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 23V158000 (Seat Belts) and the contact was informed by the dealer the work was completed; however, the contact checked online, and the recall remained open. The contact stated that he had taken the vehicle to the dealer in March of 2023. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V158000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The Driver's side seat belt would sound and feel like it latched but then when pressure was applied to the seat belt, the belt would unlatch. This happens at least once a day when driving. Having a seatbelt become unlatched while driving is incredibly unsafe and troublesome. I brought the car to the dealer and they confirmed that the seatbelt became unlatched when they tested the phenomenon. I also looked it up on Honda's recall list and it looks like CR-Vs from 2017-2020 have had this problem and many have been recalled. However, it seems as though my vehicle was not part of the recall.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Numbers: 23V158000 (Seat Belts) and 23V158000 (Seat Belts) however, the part to do the recall repair was unavailable. The contact stated that the dealer made an appointment with no parts and then rescheduled with one part at a time for approximately 2 months. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received notification of the 2 seat belt recalls on my 2018 Honda CRV. I promptly made an appointment with my local dealership, Honda of Clear Lake in League City, Texas to take for repair. I made arrangements to work from home for the day since I would not have my vehicle for my lengthy commute to work and made arrangements for my neighbor to follow me to the dealership and bring me home so I could leave my car for the day. Upon arrival, I was informed my car would need to remain with them for at least 2 days to complete this safety recall. I cannot be without my vehicle for 2 days and cannot believe it takes that long to make this repair. This is not rebuilding an engine. This safety problem is not my fault or something I did. Honda should be required to complete the repairs in a half day - full day at most. Otherwise, unsafe situations will continue to be on the road since people work and do not have 2 days to be without a car especially in a city with long commutes and no viable public transportation from where I live to where I work. This dealership is a nightmare and should be held accountable for not making recall repairs in a timely manner.
I purchased my Honda vehicle in Canada and legally imported it to the United States. I was contacted by my Canadian dealership and advised that there is a recall related to the seat belts. Honda describes the recall int he following terms: "Due to an improperly manufactured seat belt buckle channel, the driver and front passenger seat belt buckles may fail to latch, or may unlatch unexpectedly. An unlatched seat belt buckle may increase the risk of potential injury in the event of an accident. To resolve this issue, the affected vehicles will have both front seat belt buckles serviced by either replacing thebutton or, in some cases, the replacing the buckle assembly." The Canadian recall number is P27/P28. There is an identical U.S. recall listed on the NHTSA website as "Part 573 Safety Recall Report, 23V-158." The service Department at Sheehy Honda in Alexandria, Virginia told me they could not do the recall and they gave me conflicting information about what I need to do to get the recall work done at their dealership. One week has passed and their Service Manager has not responded to an email I sent seeking information on how to get the recall work done. I don't feel comfortable driving around with this defect, which endangers my family's safety, and I don't think Honda is following through on its obligation to complete the recall work.
driver seat belt does NOT engage, CANNOT FASTEN.
The contact owns a 2018 Honda CR-V. The contact stated that the rear center seat belt was stuck in the retracted position. The contact stated that he received notification of the NHTSA Campaign Number: 23V158000 (Seat Belts). The vehicle was then taken to the dealer for the recall repair. The contact then informed the technician of the failure and was informed that the failure was not included in the recall and that the failure was not covered under recall or warranty. The vehicle was not diagnosed or repaired for the specific failure. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.
On February 5 2023, I attempted to buckle the front passenger seat belt on the referenced vehicle. The buckle would not latch in the assembly. We brought the vehicle to our local mechanic and it was determined that the latch mechanism was defective. I heard on the news that a recall was issued for 2018 Honda CRV's for a defective seat belt latching mechanism on March 9. 2023. I was informed that my VIN was not included in the recall and Honda stated they would not cover the repair. Either this is a striking coincidence or the recall class is not complete and needs to be expanded. I read the reason for the recall was that the parts were not made to specification. Has it been determined specifically whether the defective parts were n
The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the front driver's side seat belt was inadvertently unlatched. The failure had occurred on numerous occasions. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V158000 (Seat Belts) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.
I had buckled in my seat belt, and then started my car. The “seat belt unfastened” indicator turned off. After driving a few yards, the seat belt spontaneously popped out of its socket. The seat belt warning light and alert sound then turned on and I stopped and clicked my seat belt back in the socket. It appears that I may not have “clicked” my seat belt into the socket the first time. There may be a defect here with the seat belt warning light. If the seat belt “male” makes sufficient contact with the seat belt “female”, the warning light turns off. But really, the warning light should only go off if the male clicks and locks into the female.
THE BACK SEATBELTS CROSS, MAKING IT VERY DANGEROUS TO HAVE A PASSENGER IN THE MIDDLE SEAT. THE BACK DRIVER SIDE PASSENGER BELT HAS TO CROSS OVER THE MIDDLE BELT IN ORDER TO BUCKLE. THOSE PRESENTS A HUGE HAZARD. HONDA HAS OFFERED NO FIX.
THE LEFT, REAR (BEHIND DRIVER) SEAT BELT LATCH IS IN THE WRONG POSITION CREATING A SAFETY HAZARD. WHEN THREE (3) PASSENGERS ARE ON THE REAR SEAT, THE BELT FROM THE CENTER CROSSES OVER THE BELT FROM THE LEFT AT THE LATCHING POINTS; THEREBY CREATING A POINT OF DOUBLE LOAD WHERE THE BELTS CROSS. IN AN ACCIDENT THIS COULD BE CATASTROPHIC. THE PROBLEM IS A DESIGN FLAW THAT I NOTICED ON THE DAY SPECIFIED ON THIS FORM.
WE PURCHASED THE 2018 CR-V AND JULY OF LAST YEAR. AT THAT TIME WE HAD TWO CHILDREN AND EXPECTING A THIRD. WE KNEW ALL THREE KIDDOS WOULD FIT IN THE CRV'S BACKSEAT. WHAT WE CAME TO FIND OUT AFTER NEEDING ALL THREE SEAT BELTS, WE REALIZED THAT THERE CANNOT BE THREE PEOPLE SAFELY BUCKLED AT THE SAME TIME. MAKING OUR 5 PASSENGER CAR REALLY ONLY A FOUR PASSENGER CAR. THE BUCKLES ON THE LEFT SIDE AND THE MIDDLE SIDE ARE CRISS-CROSSED MAKING IT IMPOSSIBLE TO SAFELY TRANSPORT ALL THREE OF OUR CHILDREN AT THE SAME TIME. I'VE CONTACTED HONDA AND OUR DEALERSHIP WITH NO HELP WHATSOEVER. THEY EXPECT ME TO KEEP DRIVING AN UNSAFE CAR.
THERE ARE 3 SEAT BELT ASSEMBLIES IN THE BACK SEAT. IN ORDER TO BUCKLE THE LEFT REAR SEATBELT (BEHIND DRIVERS SIDE) THE BELT HAS TO CROSS-OVER THE BUCKLE FOR THE CENTER SEAT BELT. THIS EFFECTIVELY RENDERS ONE OF THE 3 SEAT BELTS USELESS. THIS IS A REAL SAFETY ISSUE, ESPECIALLY IF TRYING TO HAVE 2 PASSENGERS PLUS A CHILD SEAT IN THE BACK. I ASKED THE SERVICE MANAGER AT THE HONDA DEALER IN WILMINGTON NC TO FIX IT, AND HE SAID THEY ARE "ALL LIKE THAT" AND THAT IT CANNOT BE REVERSED.
BAD DESIGN -- THE 2ND ROW MIDDLE AND LEFT SEAT BELT BUCKLE APPEAR TO BE REVERSED. WHEN THE MIDDLE AND LEFT SEAT BELTS ARE ATTACHED TO THE BUCKLES THEY HAVE TO CROSS OVER EACH OTHER. IF ONE PASSENGER IS ALREADY BELTED IN IT BECOMES VERY DIFFICULT TO SECURE THE OTHER PASSENGER IN EITHER THE MIDDLE OR LEFT SEAT POSITION. NUMEROUS COMPLAINTS ON OTHER WEB SITES, SUCH AS "PROCARSEATSAFETY.COM WE NOTICE THIS ISSUE WITHIN A MONTH OF LEASING THIS VEHICLE. THE DEALER WAS ADVISED AND SAID THAT'S THE WAY HONDA DESIGNED IT.
TL* THE CONTACT OWNS A 2018 HONDA CR-V. THE CONTACT STATED THAT THE HEADREST TILTED INWARDLY TO THE POINT THAT THE CONTACT HAD TO RECEIVE MEDICAL TREATMENT FOR HER NECK. THE HEADREST ALSO AFFECTED THE CONTACT WHILE DRIVING. OCEAN HONDA OF WHITTIER (13839 WHITTIER BLVD, WHITTIER, CA 90605, (562) 280-2838) ATTEMPTED TO GET THE CONTACT TO PURCHASE ANOTHER VEHICLE; HOWEVER, THE CONTACT DID NOT QUALIFY FOR A NEW LOAN. THE CONTACT WAS REFERRED TO THE MANUFACTURER WHO STATED THAT THE CONTACT TURNED THE HEADREST THE WRONG WAY. THE MANUFACTURER DENIED THE CONTACT'S REQUEST TO HAVE AN ENGINEER INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 2,500. Contact stated she has permanent spinal injury and has traded her vehicle in.
THE SEAT BELT LATCHES FOR THE REAR MIDDLE AND REAR DRIVERS SIDE SEAT HAVE A HUGE SAFETY PROBLEM. THE STRAP FOR THE REAR CENTER SEAT COMES DOWN FROM THE ROOF AND ATTACHES BESIDE THE REAR DRIVERS SEAT LATCH. WHEN YOU PULL THE BELT OVER TO SECURE THE CENTER SEAT BELT IT COVERS THE DRIVERS SEAT BELT LATCH. I UNDERSTAND THE 2017 CRV HAS THE SAME PROBLEM.
THE REAR SEAT CENTER SEATBELT INTERFERES WITH THE PASSENGERS SEATBELT SEATED BEHIND THE DRIVER. THE VEHICLE IS SUPPOSED TO BE ACCOMMODATE FIVE PASSENGERS (THREE IN THE BACK SEAT) YET YOU CANNOT BUCKLE ALL THREE BELT AT THE SAME TIME WITHOUT INTERFERENCE.
REAR D/S AND MIDDLE SEAT BELTS ARE CROSSED.UNABLE TO SAFELY TRANSPORT 2 @D/S OR 3 IN TOTAL.
REAR SEAT SEAT BELTS ARE REVERSED. THE DRIVERS REAR AND MIDDLE SEAT BELT RECEIVERS ARE REVERSED. SAFETY ISSUE.
REAR MIDDLE AND LEFT SET BELTS ARE CROSSED WHICH PREVENTS LEFT SIDE (BEHIND DRIVER) PASSENGER FROM BUCKLING UP.
TL* THE CONTACT OWNS A 2018 HONDA CR-V. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, A CRASH OCCURRED AND THE TIRE PRESSURE, BRAKE SYSTEM, TIRE PRESSURE MONITORING SYSTEM, AND LANE DEPARTURE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE SEAT BELT FAILED TO RESTRAIN HER AND CAUSED HER TO SLAM INTO THE STEERING WHEEL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,076.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .