RoadVitals

2014 Honda Grom125

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 10, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 14, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2014 Honda Grom125, most frequently naming the fuel system and powertrain (other) categories. 2 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system150.0%
  • Powertrain (other)150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V661000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Sep 14, 2016
17,643 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain model year 2014-2015 Grom 125 motorcycles manufactured June 12, 2013, to September 8, 2015, and 2014-2015 NSS300 & NSS300A motorcycles manufactured June 18, 2013 to March 19, 2015. The resin bracket inside the fuel pump of the affected motorcycles may swell and cause the pump impeller to seize.
The risk: If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.
The remedy: Honda will notify owners, and dealers will replace the fuel pump assembly with one that uses a metal bracket internally, free of charge. The recall began October 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KC3 and KC4. Note: This recall supersedes recall 14V-672. Some, but not all, motorcycles that were remedied under that campaign are affected by this recall as well and need to have the fuel pump replaced again.
Honda (American Honda Motor Co.)Manufacturer number KC3, KC4View on NHTSA.gov
14V672000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Oct 27, 2014
10,076 units potentially affected
The defect: American Honda Motor Co. (Honda) is recalling certain model year 2014 GROM125 motorcycles manufactured June 12, 2013, to September 24, 2014, and 2014 Forza-NSS300, and NSS300A motorcycles manufactured June 18, 2013, to May 21, 2014. The resin bracket inside the fuel pump of the affected motorcycles may swell and cause the pump impeller to seize.
The risk: If the fuel pump seizes the motorcycle will stall, increasing the risk of a crash.
The remedy: Honda will notify owners, and dealers will replace the fuel pump with an updated fuel pump, free of charge. The recall began on December 15, 2014. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JL1 NSS300 (Forza) and JL2 Grom (Grom125).
Honda (American Honda Motor Co.)Manufacturer number JL1 NSS300; JL2 GROMView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Oct 10, 2015

POTENTIAL CHAIN FAILUREWITH ONLY 3200 MI

NHTSA ID
10781266
Incident
Apr 20, 2015
Mileage
1,890 mi
Fuel system
Filed Apr 10, 2015

TL* THE CONTACT OWNS A 2014 HONDA GROM 125. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V672000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE TIMEFRAME WAS UNREASONABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10704945
Incident
Apr 10, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MC - STOP SALE N

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DEALER MESSAGE - EFFECTIVE IMMEDIATELY, YOU MUST NOT SELL ANY NEW 2014 GROM125 MOTORCYCLES UNTIL FURTHER NOTICE:

DLR MSG - MC - 2

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Dealer message - Service Bulletins for the above named models affected by a Safety and Emissions Recall are now available on iN.

Service Bulletin

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Service bulletin - Honda Motor Co., Ltd. is conducting a Safety and Emissions Recall of affected 2014 Grom125 motorcycles. Honda has determined that a defect within the fuel pump can cause the pump to seize, resulting in a loss of fuel pressure. Loss of fuel pressure will cause the engine to A) not start or B) stall while riding.

DLR MSG - MC - S

FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Dealer message - Honda is launching a Safety Recall of 2014 model year NSS300/A scooters and Grom125 motorcycles to replace the fuel pump. Honda has determined that a manufacturing defect within the fuel pump can cause the pump to seize, resulting in a loss of fuel pressure. Loss of fuel pressure will cause the engine to A) not start or B) stall while riding. An engine that stalls while riding increases the risk of a crash.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Grom125 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025100—
2024000—
2023100—
2022200—
2021000—
2020010—
2016000—
2015310—
2014Viewing220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.