2000 Honda Insight

HONDA INSIGHT 2000 LOW BEAM LIGHTS FAILED WHILE DRIVING 55 MPH. A RECALL WAS ISSUED FOR THIS PROBLEM, BUT HONDA IS REFUSING TO COVER THE COST OF REPAIR BECAUSE MY VIN DID NOT SHOW A RECALL. THE HONDA INSIGHT 2000 IS LISTED FOR THIS RECALL. I HAVE OWNED MANY HONDAS IN THE PAST, BUT NOW AM EXTREMELY DISAPPOINTED IN HONDA'S CUSTOMER SERVICE AND WILL NOT BE PURCHASING ANY HONDA PRODUCTS IN THE FUTURE.

NHTSA ID

10748522

Incident

Jul 27, 2015

Mileage

156,000 mi

THE HEADLIGHTS WENT OUT WHILE I WAS DRIVING THE 2000 INSIGHT. FIRST, I NOTICED A BURNING SMELL. I PULLED OVER AND CHECKED UNDER THE HOOD BUT FOUND NOTHING. I GOT BACK IN AND THE SMELL CAME BACK AS I STARTED DRIVING. A FEW MINUTES LATER, THE HEADLIGHTS GOT DIM FOR A FEW SECONDS THEN WENT OUT. I STOPPED THE CAR. THE BURNING SMELL WAS COMING FROM THE LEFT SIDE OF THE STEERING WHEEL, WHERE THE HEADLIGHT SWITCH IS. I TRIED THE HIGH BEAM AND IT WORKED. I DROVE THE REST OF THE WAY WITH HIGH BEAMS ON. I CHECKED WITH HONDA AND THEY SAID THERE HAD BEEN A RECALL FOR THIS PROBLEM ON THE INSIGHT, BUT THEIR RECORDS SHOWED A REPAIR HAD ALREADY BEEN DONE, SO THEY WOULD CHARGE ME TO REPAIR IT AGAIN. I THINK THE REPAIR IN THE RECALL MAY FIX THE PROBLEM FOR A WHILE BUT DOES NOT PREVENT THE PROBLEM FROM OCCURRING AGAIN. OR THEY DIDN'T DO THE RECALL PROCEDURE PROPERLY. HONDA NEEDS TO FIX THIS. IT IS DANGEROUS AND THEY SHOULD KNOW ABOUT IT. *TR

NHTSA ID

10577820

Incident

Mar 21, 2014

Mileage

274,150 mi

TL* THE CONTACT OWNS A 2000 HONDA INSIGHT. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS SUDDENLY FAILED. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED SO THAT THE CONTACT COULD CONTINUE TO HIS DESTINATION. THE CONTACT STATED THAT THE WIRING FOR THE HEADLIGHT SWITCH WAS PREVIOUSLY REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

NHTSA ID

10487684

Incident

Apr 30, 2012

Mileage

165,000 mi

TL* THE CONTACT OWNS A 2000 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH WITH THE LOW BEAM HEADLIGHTS IN OPERATION, THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS); HOWEVER THE CONTACT'S VIN WAS INELIGIBLE FOR REPAIRS UNDER THE RECALL. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.

NHTSA ID

10487682

Incident

Nov 7, 2012

Mileage

178,000 mi

THE "DIM" HEADLIGHTS ON MY HONDA INSIGHT WENT OUT. THE "BRIGHTS" STILL WORK BUT NO DIMS. I CHECKED ON LINE AND THERE IS A RECALL FOR MY CAR FOR A FAULTY DIM SWITCH THAT WILL MAKE THE DIMS GO OUT. WHEN I CALLED A DEALER AND GAVE HIM MY VIN HE SAID MY CAR HAD ALREADY BEEN "THROUGH" THE RECALL AND ANY ADDITIONAL REPAIRS WOULD COST SEVERAL HUNDRED DOLLARS. I AM NOT THE ORIGINAL OWNER (SECOND OWNER) AND DO NOT KNOW IF IT WAS REPLACED OR NOT AND THE DEALER WILL NOT DO ANYTHING EXCEPT FOR FULL PAY. *TR

NHTSA ID

10320402

Incident

Jan 13, 2010

Mileage

156,830 mi

CHECK ENGINE LIGHT ON MY 2000 HONDA INSIGHT WENT OUT AT 7,000 MILES AND THEY TOLD ME I WOULD HAVE TO LIVE WITH IT. THEY REPLACED THE ON BOARD COMPUTER AND NOW THEY SAY THEY CAN FIX IT BUT WANT $500.00. THEY HAVE REPLACED THE BATTERY 2 TIMES. THE LARGE ONE THAT POWERS THE CAR. DESPITE MANY MANY TRIES THEY HAVE NOT REPAIRED THIS LIGHT. SO I DON'T KNOW IF THERE IS A PROBLEM WITH THE ENGINE OR NOT. I TOOK THIS TO CORPERATE AND THEY SAID THEY WOULD NOT PAY FOR IT? *TR

NHTSA ID

10310397

Incident

Jun 20, 2003

Mileage

7,000 mi

TL* - THE CONTACT'S 2000 HYBRID HONDA INSIGHT HAD A DEFECTIVE BATTERY. WHILE DRIVING AT NIGHT THE VEHICLE LOST POWER . DURING THE LAST INCIDENT THE CAR BECAME STRANDED ON A BUSY ROAD IN THE DARK WITHOUT ANY LIGHTS. THE DEALER TOLD HIM TO COME IN SO THAT THEY COULD REPAIR THE BATTERY.*AK

NHTSA ID

10177939

Incident

Dec 7, 2006

Mileage

50,000 mi

I DROVE MY (ALWAYS GARAGED) INSIGHT TO WORK ON A COLD MORNING WHERE THE TEMPERATURE WAS ABOUT 15 DEGREES WHEN I REACHED MY PLACE OF WORK AT 7:20 A.M. I RETURNED TO MY VEHICLE, IN THE PARKING LOT AT A LITTLE AFTER 12:00 P.M. TO FIND THAT THE REAR GLASS WAS COMPLETELY SHATTERED. THIS IS THE MAIN REAR GLASS THAT INCLUDES THE WINDOW DEFROSTER AND IS ONLY AVAILABLE THROUGH GENUINE HONDA PARTS. THERE IS NO AFTERMARKET MANUFACTURER OF THIS GLASS. MY PARKING LOT HAS FULL TIME SECURITY WITH CAMERAS IN PLACE. NO EXTERIOR FORCE, OTHER THAN THE ENVIRONMENT, HAD ANY EFFECT ON THE MALFUNCTION OF THE CAR'S REAR GLASS. THE ONLY THING I CAN IMAGINE IS THAT THE SUN HEATED THE COLD ALUMINUM HATCH AT A MUCH FASTER RATE THAN IT HEATED THE GLASS. THIS CAUSED THE GLASS TO BURST AND SHATTER. THERE WAS NO IMPACT MARK LIKE A ROCK OR BLUNT OBJECT MIGHT CREATE. BUT RATHER THERE WAS A FRACTURE ALL ALONG THE PERIMETER OF THE GLASS. UPON CONTACTING HONDA, AND TAKING THE VEHICLE TO THE DEALER WHERE ALL SERVICE IN THE PAST HAS BEEN DONE, THEY DECLINED, ON BEHALF OF HONDA USA, TO TAKE ANY RESPONSIBILITY FOR THE DEFECT IN THE AUTOMOBILE. THEREFORE, I HAD TO USE OUT OF POCKET AND INSURANCE TO TAKE CARE OF THIS CLEARLY DEFECTIVE PART. I TOOK PICTURES AND DOCUMENTED THE BROKEN GLASS. HONDA MOTOR COMPANY USA SHOULD TAKE RESPONSIBILITY FOR AN UNSAFE AND DEFECTIVE REAR GLASS. *JB

NHTSA ID

10175877

Incident

Dec 8, 2006

Mileage

61,150 mi

HONDA: TROUBLESHOOTING OF DIAGNOSTIC TROUBLE CODES (DTC) P1456 AND P1457. DEALERS ARE TO RUN EVAP FUNCTION TEST TO FIND IF THERE IS A LEAK SO THE VEHICLE CAN BE REPAIRED. *KB

HONDA SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WARRANTY EXTENSION: INSIGHT IMA BATTERY MODULE. CSC WAS RECEIVED. *NJ UPDATED 3/8/13. *PE

HONDA: PRODUCT UPDATE FOR A MANUFACTURING PROBLEM WITH THE ROOF MOLDING MAY ALLOW THE ROOF MOLDING TO COME LOOSE. *KB

HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BATTERY SYSTEM LIGHT COMES ON WITH TROUBLE CODES STORED. *RM MODELS 2000-2004 INSIGHT. UPDTED 5/14/13. *PE

HONDA: HYBRID BATTERIES CAN BE AFFECTED AND DAMAGED BY EXCESSIVELY HIGH TEMPERATURES. *PE

LOAD CARRYING CAPACITY REDUCED LABEL FOR ALL HONDA VEHICLES. *PE