2020 Honda Odyssey Visibility Problems

Associated Recall: 26V-423 (Rearview Camera Cable Harness) Description of Safety Defect & Insufficient Recall Remedy: I am filing this complaint to report that the current manufacturer remedy for recall 26V-423 is insufficient due to a related, pre-maturely failing structural component that Honda is failing to address. The rear window seal for the glass sliding door (Honda Part # 73220-THR-A01) on this generation of the Honda Odyssey is made of a defective rubber material. On my vehicle, this seal is prematurely disintegrating into small shreds [Optional: See attached photos]. This degraded seal allows water to seep directly into the rear camera housing area. While the recent recall may have replaced or repaired the immediate rearview camera wiring, the ongoing water intrusion caused by this disintegrating window seal will inevitably cause the new camera components to fail again. Fixing the camera without addressing the root cause—the failing rubber seal letting water in—makes the current recall remedy entirely temporary and insufficient. NHTSA needs to investigate part number 73220-THR-A01 and compel Honda to issue an expanded recall to replace this seal with a higher-quality, weather-resistant material to prevent future safety failures of the backup camera system. I have already reported this issue to the service advisor on Oct 12 2026 at ourisman honda of woodbrige VA and they said they cannot help me with it and recall is not addressing the windshield molding on the rear sliding door of the minivan.

NHTSA ID

11771241

Incident

Oct 14, 2026

Dealership has not resolved the problem since they are waiting for parts

NHTSA ID

11753625

Incident

Jul 3, 2026

Backup camera stopped working for no reason, says camera system failure and is a black screen. Research says this is a recall but my dealership says it is not.

NHTSA ID

11735462

Incident

Apr 29, 2026

rear tailgate window spontaneously shattered

NHTSA ID

11731168

Incident

Apr 14, 2026

The outside mirrors had a recall for potential detachment. My driver's side mirror detaches sometimes even after the replacement. When I contacted Honda over this issue, they told me that they can't take my complaint and I should go back to the dealer which replaced it.

NHTSA ID

11730721

Incident

Mar 12, 2024

I had a Recall on my 2020 Honda Odyssey Vin # [XXX] for NHTSA Recall # 23V-431. The recall was for rear camera failure. The Fix was to replace MOST cable harness. In Early October 2023 my rear view camera did fail and no longer conformed to Federal Motor Vehicle Safety Standard No 111, “Rear Visibility” I took my Honda Odyssey to Serra Brighton Honda for repair , Serra Brighton Honda replaced the cable and it did not fix the problem. I was told it was the camera which was not part of the recall and was charged $302.42 for replacement of the camera, Invoice # [XXX]. It only seems logical to me that if “Rear Visibility” is a Federal Motor Vehicle Safety Standard , the camera should have been included as part of the fix. It could have been possible that the cable shorted out and damaged the camera’s electronics. My Honda only has 21,500 miles and is always stored in a garage and has never been in an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11554163

Incident

Oct 4, 2023

The contact owns a 2020 Honda Odyssey. The contact stated that on several occasions while driving at various speeds during rainy weather, he attempted to defrost the windows; however, the HVAC failed to operate as designed with warm air coming from the HVAC system. As a result, the windows failed to defrost as needed, making it difficult to see the roadway. The vehicle was taken to the dealer where it was diagnosed and determined that the blower motor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and advised the contact to take the vehicle back to the dealer for assistance. The failure mileage was approximately 32,400.

NHTSA ID

11551033

Incident

Oct 19, 2023

Mileage

32,400 mi

The contact owns a 2020 Honda Odyssey. The contact stated that he became aware that the VIN was included in NHTSA Campaign Number: 23V174000 (Visibility) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11515622

Incident

Apr 5, 2023

I WAS SOLD A CAR WITH AN ACTIVE RECALL, THAT CAME OUT ON 7/28. I PURCHASED THE CAR ON 8/13 AND HAD NO IDEA ABOUT THE RECALL... I AM EXTREMELY UPSET THAT I WAS SOLD AN UNSAFE VEHICLE AND FOR A RECALL THAT COULD AFFECT THE SAFETY OF MY WIFE AND CHILDREN

NHTSA ID

11352350

Incident

Aug 13, 2020

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR

NHTSA ID

11325101

Incident

May 18, 2020

Mileage

1,907 mi