Auto-stop/start function will randomly fail. Also appears to cause other electrical issues when starting up; complete loss of electrical power.
- NHTSA ID
- 11776570
- Incident
- Oct 1, 2026
Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2020 Honda Odyssey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 177 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 177, in the owner's own words
Auto-stop/start function will randomly fail. Also appears to cause other electrical issues when starting up; complete loss of electrical power.
Honda claims they fixed the recall for the MOST communication systems and the FAKRA cables. I have the vehicle and the connectors have not been changed. I called honda and they reefusing to fix the issue after I have priveded them with picture evidence and their repair manual.
My 2020 Honda Odyssey EX-L intermittently fails to restart after the Auto Idle Stop feature shuts the engine off at a red light or stop. This has happened probably 10 times in the past 6 months. In order to start the engine, I must recognize that the engine isn't starting, turn off the vehicle, and turn it back on, often 2-3 times before it actually starts. This leaves the vehicle stopped in a traffic lane at an intersection with traffic trying to pass, which creates a risk of rear-end collision or cars trying to pass me. Cars have gotten into near misses trying to pass me while my vehicle is inoperable. I have no warning lamps or messages before it happens. History: The dealer performed Honda’s idle-stop software update (service bulletin 23-008) in November 2024 at about 63,100 miles. The problem continues. The battery was replaced in December 2022, and the dealer’s October 2026 inspection rated the battery “Good.” (as did a second independent auto shop). At 93,331 miles in October 2026 the dealer documented the complaint, charged a diagnosis fee, and recommended replacing the starter motor at a cost of $954.53 plus a diagnostic fee of $184.95. I contacted Honda, which opened a case and offered only partial goodwill coverage. I am not aware of any additional recall or warranty extension covering this on my model. This appears to be the same condition as NHTSA investigation EA25004 (no restart after auto start/stop engages), which covers 2018-2025 Odysseys. The failure persisting after the software update matches the investigation’s finding that complaints continue after Honda’s countermeasures. I can share vehicle inspection records if helpful.
On the middle of July, we were driving and all of a sudden all these lights start coming up the Brake System Warning, Collision Mitigation ,Adaptive Cruise Control (ACC) , Lane Keeping Assist System (LKAS), Road Departure Mitigation System, Auto High-Beam we took it to holler Honda. They said that it was code u3000–49 for forward camera and that it will need to be replaced. They are charging us almost $3000 to get it fixed.
Front Camera failure which disables the entire Honda sensing Suite, Shuts down Cruise control, lane keeping assist, front collision warning and Auto emergency braking. This has caused the loss of many safety features intended to prevent accidents and injury. There are numerous warning lights on the dash that are constantly displayed and can be a distraction to other safety or maintenance concerns. Dealer has diagnosed the problem to be an issue with a faulty front camera system. The repair for this is extremely expensive
While sitting at light, Idle stop engaged and engine stopped - then car lost all power. I was boxed in in heavy traffic and could not move. The car could not be shifted to neutral when I tried to consider how I could get off the road. After a minute or so power suddenly returned to the vehicle and I was able to proceed. The next day, lucklily at a less busy intersection the same issue occurred (again with Idle Stop engaged). After these events I scheduled to take to dealership. Over the next several days I made sure Idle stop was not engaged and had no further issues. Took to Honda dealership and they determined started needed to be replaced. This repair was completed at my expense.
Code: U3000-49 Multi purpose camera unit/millimeter wave radar internal electronic failure Camera
SUNROOF stopped working. diagnosis: motor is the issue. I may have used it 20 times since purchase. I believe water intrusion caused this. it just decided to stop working.
While Automatic IDLE was on, engine shut down at a red light. Dashboard showed message: put in park. Alternator was fine. Battery fine. I DID get the software update but this happened AGAIN. This time was able to put in park and was able to start the car. I have to remember to turn OFF Automatic IDLE to avoid this from happening again.
after a heavy rain, the automatic tailgate opening/closing function stopped working. Trunk can only be opened manually. warning message on dashboard: POWER TAILGATE PROBLEM. water intrusion. cracked seals.
The contact owns a 2020 Honda Odyssey. The contact stated that on several occasions while stopped at a red light, the vehicle shut off unintendedly and had to be manually restarted. The battery warning light was occasionally illuminated. The vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 39,000.
The power liftgate is no longer working and locked shut a few hours after multiple warning messages. There was heavy rain that night. It did randomly open and shut all or part of the way before that, sometimes after closing. This often happened after heavy rain when the van was not even in use. It could have popped open at any time, and then warning messages popped up and blocked the notifications and other dashboard information and distracted the driver. It was confirmed by the dealer and they recommended it get replaced, however, the electrical panel was corroded by water damage from a suspected leak in the roof rail. The dealer said that it would probably happen again and not to get it fixed until the leak was determined. Many others have reported this online regarding the Odyssey.
Both sliding door keep stopping when closing or opening. Have to manually do it sometime. Rear door don't close anymore either only opens has to always be manually close.
Stopped at a light, auto idle stop engaged, engine shut off normally. The moment I pressed the gas, everything died — engine and all electronics. I pressed the start button two or three times with no response, then it finally started. It was still in Drive. The hazards wouldn't turn on right after, then everything gradually came back to normal.
The electronic module for rear power tailgate quit working due to water getting inside module. This causes rear lift door to malfunction. Ive seen online there's been a class action lawsuit for this and the door can open randomly. This has not happened to mine. It just quit working and beeps excessively. I had it repaired and it happened again 7 months later. It has been diagnosed by honda dealership. Thanks
The contact owns a 2020 Honda Odyssey. The contact stated that five days after the vehicle was repaired under NHTSA Campaign Number: 26V332000 (Air Bags), while starting the vehicle, five warning lights were displayed. The Lane Assist warning light and the cruise control warning light was illuminated. The dealer was contacted, and the vehicle was diagnosed with a front-facing camera failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2020 Honda Odyssey. The contact stated that the Traction Control, Adaptive Cruise Control, Lane Keeping Assist System, and Road Departure Mitigation warning lights illuminated. The vehicle was taken to a dealer, where the cause of the failure could not be determined. The contact continued to drive the vehicle as it passed state inspection. While driving approximately 65-70 MPH, the cruise control suddenly failed, requiring the contact to manually steer the vehicle. Additionally, the Collision Mitigation Braking System, battery, and ABS warning lights illuminated. The contact stated that the ABS light illuminated after the brake pads were recently replaced, and the ADAS calibration was not performed. The vehicle was taken back to a dealer, who informed the contact that the monocular camera burned out due to windshield brackets; however, the contact stated the failures occurred prior to the windshield replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
2020 Odyssey Elite multipurpose camera unit internal electronic failure DTC U3000-49. Component is still installed and available for inspection upon request. Failure disabled Honda Sensing safety systems: Adaptive Cruise Control, Lane Keeping Assist, Lane Departure Warning, Forward Collision Warning, Collision Mitigation Braking, Road Departure Mitigation, Automatic Emergency Braking, and Auto High-Beam. Dash showed Honda Sensing system failure warnings. No crash, no injury. Vehicle remains drivable but without active safety features, increasing risk of crash, especially on highway. Dealer confirmed failure and reproduced it, recommended camera replacement plus ADAS static/dynamic calibration, quoted $2,243. No prior symptoms, no accident, no damage, well-maintained. First warnings appeared Aug 2026 and stayed on continuously. Manufacturer was notified and denied goodwill coverage, stated out of warranty. This is a known widespread defect — same U3000-49 failure documented in NHTSA complaints 11615376, 11584269, 11603801 for 2018-2020 Odyssey, Art's Automotive public statement on pattern, YouTube coverage 2016-2021, and eBay repair market with one seller showing 485 repairs for this exact camera and 111 watchers. Similar to prior Honda backup camera recall. Request NHTSA investigation / recall consideration.
Multipurpose camera internal failure disabling my all my safety features in ADAS.
Right sliding door warning alarm and at the same time flashing message on cluster. It has happened dozens of times since new. Sets a service code in computer and has been in at local Honda dealer twice and they found failure code in computer but cannot duplicate problem. I also learned part associated with code is on back order. Dealership charges us for diagnosing each time. When this alarm goes on, it makes you panic that the sliding door may open at any time or may not close.
The electrical component is failing. I have brought in this vehicle 2 times for failed electrical issues over several years (around 2 years), and it only has 52,000 miles currently. The back up sensors no longer work, as well as warning lights for the following began to appear a year ago: collision mitigation, adaptive cruise control, lane keeping assist, road departure mitigation. Sometimes, our electrical side door will not close and will keep opening when trying to shut. This electrical issues has been draining our battery, and while driving, my car shut off in the middle of the street while I was waiting for a light. After a few attempts, I got my car started again. We replaced the battery, and a few days later the car would randomly turn on and I could not use an electrical key to open the car door. Only way to open it is with the physical key. The battery had to be unplugged in order to stop the car for randomly turning on. All electrical systems would turn on in the car, including the alarm and radio, even if the radio had been off when the car was last turned off. The car has been inspected by Honda mechanics, who told me the electrical component is dying, but they don't know why, the car isn't that old, and it has very few miles on it.
Multiple sensors malfunctioned. Mechanic read code U3000-49 (Multipurpose camera unit/millimeter wave radar internal electronic failure). There was no collision or damage of any sort that led to this malfunction. The following systems no longer work: Adaptive Cruise control Collision mitigation system Lane keeping Assist Road departure mitigation system Blind spot info system Tire pressure monitor system Transmission system All of these failures started at exactly the same time. This severely compromises the ability to use this vehicle safely as these systems are all designed to prevent various safety hazards.
When vehicle is completely stopped at a traffic light there have been numerous occasions in which all electrical components fail and the vehicle turns off and fails to restart. This only occurs when the auto idle start is engaged. A few times I’ve had to completely jump the vehicle. I have replaced the battery and also had the car examined at the dealership. They stated they had previously updated the system, had heard of other instances of the same issue but since it wasn’t under recall and they couldn’t replicate the issue they couldn’t do anything. This has proved to be extremely dangerous because at rest, without being able to restart when the light turns green my family and I are at risk of being severely rear ended at high speeds.
The vehicle is a 2020 Honda Odyssey. A recurring and dangerous safety failure occurs involving the Auto Idle-Stop system. With the system enabled and the vehicle at a complete stop, the engine shuts off as designed. However, upon depressing the brake pedal to resume driving, the engine severely struggles to restart and completely fails. Simultaneously, the vehicle immediately and automatically shifts itself into PARK, and the entire dashboard display illuminates with all available warning icons and messages. This malfunction creates an immediate, high-risk safety hazard. When the incident occurs, I am trapped, locked in PARK, in live traffic lanes, sometimes at busy intersections or during left-hand turns. It is impossible to shift back into drive or quickly restart the engine. I am forced to remain stationary in traffic for multiple minutes until the system allows me to cycle the ignition completely OFF and then back ON to attempt a full restart and shift back into Drive. This leaves my vehicle, my passengers, and other drivers vulnerable to rear-end collisions.
The auto Start/Stop feature doesn't work as needed. It will randomly lurch, turn the car off make me put it in park and then have me restart it. Sometimes the car does not start right away and I am stuck on the road until it decided when and if it will restart. Myself and my family of 5 are not stuck in the road scared of getting smashed into by other drivers unaware that we are stopped or anticipating for us not to be stopped in the middle of the road. I really dont want my family to go to the hospital or die because of this nonsense. Sometimes it doesn't fully shut off but will give error warnings like collision mitigation assistance even though there is nothing for it to mitigate. There are no cars around me and it shouldn't have done this. This has been happening for some time and only happens haphazardly meaning I can't always have the dealer identify or diagnose the issue. Then when I brought it to the dealer, they told me it was because of a power liftgate module error. Which was not true and didn't solve the issue.
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