Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 470 NHTSA owner-reported complaints for the 2020 Honda Odyssey. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 470 · page 1 of 19
Front windshield mounted sensor failure on 2020 Honda Odyssey. Disabled Honda Sensing safety suite which included lane keep assist, adaptative cruise control, auto high beams which all triggered warning messages on the dashboard which all occurred at the exact same time. This problem has been reproduced an inspected by Honda of Frontenac.
The power liftgate is no longer working and locked shut a few hours after multiple warning messages. There was heavy rain that night. It did randomly open and shut all or part of the way before that, sometimes after closing. This often happened after heavy rain when the van was not even in use. It could have popped open at any time, and then warning messages popped up and blocked the notifications and other dashboard information and distracted the driver. It was confirmed by the dealer and they recommended it get replaced, however, the electrical panel was corroded by water damage from a suspected leak in the roof rail. The dealer said that it would probably happen again and not to get it fixed until the leak was determined. Many others have reported this online regarding the Odyssey.
The contact owns a 2020 Honda Odyssey. The contact stated that while driving 45 MPH, the contact heard a knocking sound coming from the engine, and the vehicle went into LIMP Mode with the low oil warning light illuminated. The contact became aware of a burning odor coming from under the hood, and the vehicle needed to be towed. The vehicle was towed to the dealer, where it was diagnosed and determined that the connecting rod bearings had failed and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 50,000.
Both sliding door keep stopping when closing or opening. Have to manually do it sometime. Rear door don't close anymore either only opens has to always be manually close.
The monocular camera failed causing the car to lose all ADAS features. Honda said this not a recall issue and I have to pay for the repair which is significant. Not only are all the ADAS features lost, but the dashboard flashes warnings and beeps reflecting the lost features
Stopped at a light, auto idle stop engaged, engine shut off normally. The moment I pressed the gas, everything died — engine and all electronics. I pressed the start button two or three times with no response, then it finally started. It was still in Drive. The hazards wouldn't turn on right after, then everything gradually came back to normal.
The contact owns a 2020 Honda Odyssey. The contact stated that while attempting to start the vehicle, several warning lights illuminated. The warning lights flashed continuously. The vehicle was taken to a dealer, where it was diagnosed with a failed multipurpose camera unit. The dealer determined that the multipurpose camera unit needed to be replaced; however, the contact was informed that the failure was not associated with the recall. The contact received notification of NHTSA Campaign Number: 26V423000 (Back Over Prevention). The contact stated that the failure was a known issue with the vehicle. The failure mileage was approximately 31,600.
On September 14, 2026, my 2020 Honda Odyssey experienced a sudden, severe low-pressure fuel pump failure while idling/parked. The engine began running extremely rough, surging repeatedly between 300 RPM and 1,000 RPM, knocking, and stalling. I was parked at the time, preventing a severe accident. Upon trying to restart, the vehicle turned over multiple times and would only catch when depressing the accelerator pedal, accompanied by cylinder knocking and an engine thermal spike. The vehicle was towed to an independent repair facility (Tuffy Auto Service). The diagnostic scan confirmed DTC P0087 (Fuel Rail/System Pressure - Too Low). A mechanical gauge test showed the low-side fuel pressure dropped to 10 PSI (far below the standard operating pressure of 50–60 PSI). The shop verified that the in-tank low-pressure fuel pump assembly failed internally and requires complete replacement. This failure, symptom pattern, diagnostic code (P0087), and component match the exact defect profile in NHTSA Recall 23V-858 (Denso Low-Pressure Fuel Pump Impeller Failure). However, when checking my VIN, American Honda claims this specific vehicle is excluded from the recall range. American Honda Consumer Relations subsequently refused goodwill assistance due to non-dealer service history and vehicle resale status. This creates a severe safety hazard. A vehicle experiencing a sudden drop to 10 PSI fuel pressure while driving in traffic will lose motive power, stall unexpectedly, and disable power steering and braking assist. I am submitting this report because American Honda has failed to include all affected production batches in Recall 23V-858. I request NHTSA expand Recall 23V-858 to include out-of-range 2020 Honda Odyssey VINs exhibiting identical low-side fuel pump failures.
U3000-49, multipurpose camera unit internal failure, no impact, no glass work
The electronic module for rear power tailgate quit working due to water getting inside module. This causes rear lift door to malfunction. Ive seen online there's been a class action lawsuit for this and the door can open randomly. This has not happened to mine. It just quit working and beeps excessively. I had it repaired and it happened again 7 months later. It has been diagnosed by honda dealership. Thanks
I randomly received a series of 6 warning messages when starting the car on 9/3/26. They were all warnings related to the automatic safety features such as lane departure, collision detection, auto bright lights, etc.I took it to the dealer on 9/4/26 & they diagnosed an internal failure with a multi-purpose camera embedded in the rearview mirror. The dealer ordered a new part, installed and reprogrammed and recalibrated the camera. This vehicle has been owned only by me, is kept in a garage away from weather exposure, there is no reason for this part to fail on a 6 year old car with a hefty cost to the consumer.
As per the attached there is a recall on this for the airbags and you are in charge of this On Sunday XXX I was driving in [XXX] and suddenly my air bags deployed. (all driver side airbags from front to back, not the steering wheel). I took the vehicle into a body shop they reached out to my insurance for a claim. On XXX my insurer send down an adjusted who inspected the vehicle and denied the claim as the car had no impact and its its not an accident it’s a manufactures defect. On Wednesday 8/5 we took the van into Honda dealer of [XXX]. [XXX] opened the case. I called on Friday and she told me case is being handled by [XXX] On Monday I called [XXX] she said I need to speak to [XXX]. I called [XXX] numerous times and left him messages with no response. For lack of a choice I sent my wife into the dealership to speak to [XXX]. He said its not his job to take care of this I need to reach out to Honda via [XXX]. She asked him why he didn’t call and he did not respond Just said I can take my car back if I want. I called Honda and told them my story they said they will open a case and they gave me a case number. This was a few weeks ago I don’t recall exact date. I called numerous to follow up and both times I was told told case has not been assigned yet but they will accelerate the case. after many times they finally said the opened a case. i should call Honda [XXX]. i drove down and went to [XXX] and he confirmed he was asked in email to say what happenned. still dont have anything. i am more than 5 weeks without a car and need to share my car with my wife and taking uber to work and all i am getting is run around with no clear answer please help me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing to issue a formal complaint regarding gross negligence, logistics failures, and deceptive service practices surrounding mandatory recall work on my 2020 Honda Odyssey. 1. Failure to Complete Recall Software Work After Overnight Retention On Tuesday, September 1, your service department texted stating: "the software update did not finish. We do need it overnight." We agreed to leave the vehicle. However, upon pickup, the infotainment display confirmed that the update was never completed and remains stuck at Step 5/6 (System Update 24084.7 / Front Control Box B.1.4.6). Retaining a customer's vehicle overnight under the guise of completing software work and returning it unfinished is a direct misrepresentation of labor performed. 2. Extreme Logistics Failure and Disregard for Customer Time At 12:55 PM on Wednesday, September 2, your department texted: "Ready to go now!" My wife arrived promptly, yet your staff forced her to wait until 2:40 PM—nearly two hours later—before physically releasing the car. This gross delay caused her to miss our children’s school pickup, forcing me to leave my workplace unexpectedly to handle child transportation due to your operational incompetence. 3. Cascading Network Faults and Critical Safety Systems Disabled Prior to service, the dashboard displayed minor Sensing suite warnings, for which your department quoted an exorbitant $250 diagnostic fee. Upon picking up the vehicle, the dashboard warning count escalated from 5 to approximately 9 active system failures. Due to the interrupted ECU software installation corrupting the CAN-BUS network, the following primary vehicle controls are now completely inoperable: Supplemental Restraint System (SRS / Airbag) (Newly triggered post-service) Vehicle Stability Assist (VSA) System Automatic Brake Hold System Electric Parking Brake (EPB) System Electric Power Steering (EPS) Hill Start Assist Honda Sensing Suite (Lane Departure, Collision Mitigation, Road Departure) Releas
The contact owns a 2020 Honda Odyssey. The contact stated that while driving approximately 60 MPH, the rear hatch tailgate door opened unintendedly. The vehicle was previously taken to the local mechanic who diagnosed the vehicle with electronic tailgate door control module failure, which was caused by water intrusion from the roof drainage system. The control module was replaced but the failure reoccurred on two other occasions, and the electronic tailgate door control module was replaced by the owner. The local dealer and manufacturer were notified of the failures, but no assistance was offered. The failure mileage was 50,000.
Safety mitigation compoments failure that started as intermitent issues and now is consistent. Warning lights come on for Adaptive cruise control failure, Forward collision failure, Lane departure warning failure, high beam failure, lane keep assist failure and others all link back to the DTC U3000-49 internal multipurpose camera unit failure. This compenet failure puts all oppcpants and other vehicles at risk as driver have become reliant on all feature working properly to enhance safety for all. The problem has been diagnose and inspected by two different dealerships. No accident or vehicle comprimised, the camera component just fails and have talked to two other familes that have had same issue. The issues started as a inteitent flsh of all the warning lights and that moved to a constant issue. Currently you can drive the vehicle for a various amount of time and eventually the lights will go on or the dash will be lit up like a christmas tree as soon as you turn it on. Concerned as this is a vehicle that a majority of Moms and kids drive in, as is the case for our familiy.
The contact owns a 2020 Honda Odyssey. The contact stated that five days after the vehicle was repaired under NHTSA Campaign Number: 26V332000 (Air Bags), while starting the vehicle, five warning lights were displayed. The Lane Assist warning light and the cruise control warning light was illuminated. The dealer was contacted, and the vehicle was diagnosed with a front-facing camera failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2020 Honda Odyssey. The contact stated that the Traction Control, Adaptive Cruise Control, Lane Keeping Assist System, and Road Departure Mitigation warning lights illuminated. The vehicle was taken to a dealer, where the cause of the failure could not be determined. The contact continued to drive the vehicle as it passed state inspection. While driving approximately 65-70 MPH, the cruise control suddenly failed, requiring the contact to manually steer the vehicle. Additionally, the Collision Mitigation Braking System, battery, and ABS warning lights illuminated. The contact stated that the ABS light illuminated after the brake pads were recently replaced, and the ADAS calibration was not performed. The vehicle was taken back to a dealer, who informed the contact that the monocular camera burned out due to windshield brackets; however, the contact stated the failures occurred prior to the windshield replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The multipurpose camera located behind the rear view mirror gets too hot and has errors and then fails and is expensive to repair. I had the recall completed for the camera at the rear of the vehicle and then the multipurpose camera in front died the next day.
2020 Odyssey Elite multipurpose camera unit internal electronic failure DTC U3000-49. Component is still installed and available for inspection upon request. Failure disabled Honda Sensing safety systems: Adaptive Cruise Control, Lane Keeping Assist, Lane Departure Warning, Forward Collision Warning, Collision Mitigation Braking, Road Departure Mitigation, Automatic Emergency Braking, and Auto High-Beam. Dash showed Honda Sensing system failure warnings. No crash, no injury. Vehicle remains drivable but without active safety features, increasing risk of crash, especially on highway. Dealer confirmed failure and reproduced it, recommended camera replacement plus ADAS static/dynamic calibration, quoted $2,243. No prior symptoms, no accident, no damage, well-maintained. First warnings appeared Aug 2026 and stayed on continuously. Manufacturer was notified and denied goodwill coverage, stated out of warranty. This is a known widespread defect — same U3000-49 failure documented in NHTSA complaints 11615376, 11584269, 11603801 for 2018-2020 Odyssey, Art's Automotive public statement on pattern, YouTube coverage 2016-2021, and eBay repair market with one seller showing 485 repairs for this exact camera and 111 watchers. Similar to prior Honda backup camera recall. Request NHTSA investigation / recall consideration.
when I start the car, I get 8 or so warnings: Adaptive cruise control, Automatic emergency braking, forward Collision warning, lane departure warning, lane keeping assistance, etc. the air bag warning for passenger also blinks. the dealer indicates this is a faulty front camera and will require about $2500 to fix it.
multipurpose camera stopped working. no direct physical damage to camera so it shouldn't need replacement after 6 years. others with honda odyssey have reported similar defect.
Multipurpose camera failed. Now I have no cruise control, auto high beam, lane keeping assist, collision mitigation, road departure mitigation.
I went to the dealership today for my recall on the backup camera where my screen goes black in reverse. I also told me my dash lights had come on and could like lane keeping assistance, adaptive cruise control and blind spot warning. Dealership then tells me it is a faulty internal camera in the windshield and wants to charge me $2K. Is this not a recall since it happens to a significant amount of honda odysseys and pilots? Please make this a recall as it is not safe to drive my van anymore and should be apart of the recall I took it in for.
The engine auto idle system failed at a stoplight. The auto-idle engaged, but when I took my foot off the brake, the engine did not restart. It completely shut down, putting my car in park in a busy intersection. The engine light and an error message flashed briefly but disappeared. I was able to restart the car and drive, however, only after waving several other cars to pass by me. I've noticed recently the restart function lagging, and if I put my foot on the gas too soon, the car lurching and jerking forward (indicating the engine isn't restarting quickly or properly). I recently had a full routine service on the vehicle, indicating battery life is good. No other issues appeared such as overheating.
Error U3000-49 Multipurpose camera failure...Adaptive Cruise Control, Lane Assist, etc. do not function. I cannot even get a basic cruise control to function! Honda wants $2000+ to fix this problem that has become a common problem with 2020 Honda Odysseys. Please push for a recall!
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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