RoadVitals

2020 Honda Odyssey Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
494
+10 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
187
Reports on file since Nov 29, 2019

What this page shows

Our database holds 494 NHTSA owner-reported complaints for the 2020 Honda Odyssey. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 494 · page 1 of 20

ElectricalFuel system
Filed Nov 8, 2026

Auto-stop/start function will randomly fail. Also appears to cause other electrical issues when starting up; complete loss of electrical power.

NHTSA ID
11776570
Incident
Oct 1, 2026
Driver assistanceElectrical
Filed Nov 5, 2026

Honda claims they fixed the recall for the MOST communication systems and the FAKRA cables. I have the vehicle and the connectors have not been changed. I called honda and they reefusing to fix the issue after I have priveded them with picture evidence and their repair manual.

NHTSA ID
11775881
Incident
Nov 5, 2026
Driver assistance
Filed Oct 29, 2026

The contact owns a 2020 Honda Odyssey. The contact stated that upon starting the vehicle in the driveway, the automatic braking system, adaptive cruise control, auto hi-beams, and Lane Keep Assist warning lights illuminated, followed by a beeping sound, and the systems became inoperable. In addition, the multi-point camera was inoperable. The vehicle was taken to the dealer, where an internal failure of the multi-point camera was diagnosed. The vehicle was repaired. The failure mileage was approximately 83,300.

NHTSA ID
11774422
Incident
Oct 15, 2026
Mileage
83,300 mi
Driver assistance
Filed Oct 26, 2026

Over the course of 3 days, cruise control and lane assist systems would shut off and messages would display about adaptive cruise control, lane keep assist, lane departure warning, and collision avoidance system not working. Sometimes a transmission problem message would also become active. Sometimes the messages would be present at startup but other times the systems would show up green on the display and then the systems would shut off while driving causing the vehicle to suddenly slow down in highway traffic. The root issue seems to be a broken or malfunctioning multipurpose camera for the driver assist system. The camera has not been replaced yet to verify but related codes are active based on a code scanner and symptoms match what is expected for the camera failure. The vehicle is 6 years old with 99,400 miles at the first occurrence of the issue and does not have any windshield damage or signs of water leaking that would contribute to a failure. My primary concern is that the software completely disables cruise control when the camera for adaptive cruise and lane keep assist fails causing the vehicle to suddenly slow down rather than allow normal cruise control to continue operating and display the warning messages.

NHTSA ID
11773838
Incident
Oct 22, 2026
ElectricalEngine
Filed Oct 23, 2026

My 2020 Honda Odyssey EX-L intermittently fails to restart after the Auto Idle Stop feature shuts the engine off at a red light or stop. This has happened probably 10 times in the past 6 months. In order to start the engine, I must recognize that the engine isn't starting, turn off the vehicle, and turn it back on, often 2-3 times before it actually starts. This leaves the vehicle stopped in a traffic lane at an intersection with traffic trying to pass, which creates a risk of rear-end collision or cars trying to pass me. Cars have gotten into near misses trying to pass me while my vehicle is inoperable. I have no warning lamps or messages before it happens. History: The dealer performed Honda’s idle-stop software update (service bulletin 23-008) in November 2024 at about 63,100 miles. The problem continues. The battery was replaced in December 2022, and the dealer’s October 2026 inspection rated the battery “Good.” (as did a second independent auto shop). At 93,331 miles in October 2026 the dealer documented the complaint, charged a diagnosis fee, and recommended replacing the starter motor at a cost of $954.53 plus a diagnostic fee of $184.95. I contacted Honda, which opened a case and offered only partial goodwill coverage. I am not aware of any additional recall or warranty extension covering this on my model. This appears to be the same condition as NHTSA investigation EA25004 (no restart after auto start/stop engages), which covers 2018-2025 Odysseys. The failure persisting after the software update matches the investigation’s finding that complaints continue after Honda’s countermeasures. I can share vehicle inspection records if helpful.

NHTSA ID
11773287
Incident
Oct 16, 2026
Filed Oct 23, 2026

We were presented with recall information on our vehicle by Honda in August of 2026. We have called our dealership where our car was purchased to schedule the recall repairs. We have been denied 2 times for the repairs and were told they did not have the necessary parts to complete the repairs.

NHTSA ID
11773215
Incident
Oct 1, 2026
BrakesDriver assistance
Filed Oct 23, 2026

Front camera malfunctioning causing errors ACC, LKAS, Collision mitigation problem, road departure problem, auto high beam problem

NHTSA ID
11773136
Incident
Sep 20, 2026
Driver assistance
Filed Oct 21, 2026

The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 26V423000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The dealer was contacted and informed the contact that the parts were not yet available. The manufacturer was contacted by phone and the contact was informed that parts were on back order.

NHTSA ID
11772796
Incident
Oct 21, 2026
Suspension
Filed Oct 20, 2026

The rear coil springs on my vehicle failed before reaching 100000 miles. This affected the performance of the suspension system which reduced steering response and stability at highway speeds. It also likely caused early failure of the rear shocks which had to be replaced at about 105000 miles. The problem also lead to uneven tire wear increasing the risk of a tire blowout. The springs are currently being replaced with Honda OEM parts at a mechanic shop.

NHTSA ID
11772379
Incident
Oct 20, 2026
Driver assistance
Filed Oct 19, 2026

The side mirror was loose and fell from the housing. It banged against the car and cracked.

NHTSA ID
11772175
Incident
Oct 19, 2026
Visibility
Filed Oct 14, 2026

Associated Recall: 26V-423 (Rearview Camera Cable Harness) Description of Safety Defect & Insufficient Recall Remedy: I am filing this complaint to report that the current manufacturer remedy for recall 26V-423 is insufficient due to a related, pre-maturely failing structural component that Honda is failing to address. The rear window seal for the glass sliding door (Honda Part # 73220-THR-A01) on this generation of the Honda Odyssey is made of a defective rubber material. On my vehicle, this seal is prematurely disintegrating into small shreds [Optional: See attached photos]. This degraded seal allows water to seep directly into the rear camera housing area. While the recent recall may have replaced or repaired the immediate rearview camera wiring, the ongoing water intrusion caused by this disintegrating window seal will inevitably cause the new camera components to fail again. Fixing the camera without addressing the root cause—the failing rubber seal letting water in—makes the current recall remedy entirely temporary and insufficient. NHTSA needs to investigate part number 73220-THR-A01 and compel Honda to issue an expanded recall to replace this seal with a higher-quality, weather-resistant material to prevent future safety failures of the backup camera system. I have already reported this issue to the service advisor on Oct 12 2026 at ourisman honda of woodbrige VA and they said they cannot help me with it and recall is not addressing the windshield molding on the rear sliding door of the minivan.

NHTSA ID
11771241
Incident
Oct 14, 2026
Powertrain (other)
Filed Oct 14, 2026

The contact owns a 2020 Honda Odyssey. The contact stated that while coming to a stop, the vehicle independently shifted into Park (P). The contact stated that the check engine warning light initially illuminated before the vehicle automatically shifted into Park (P); however, the failure escalated, with the vehicle shifting into Park (P) and shutting off the engine entirely without warning light illumination. The vehicle was able to be restarted following the failure. Additionally, the collision warning light illuminated on the instrument panel, with no vehicles nearby. The vehicle was taken to a dealer. The failure mileage was 55,000.

NHTSA ID
11771109
Incident
Oct 1, 2025
Mileage
55,000 mi
Body & structure
Filed Oct 14, 2026

The power tailgate on my 2020 Honda Odyssey EX-L will not stay open sometimes. After it is raised it sags and soemtimes closes on its own, with a beep. This happened mutltiples times over the past year and a few times in XXX where it has closed on my young children while they were near or loading into the vehicle, and it hit me on the head. Nobody was seriously injured, but a heavy tailgate closing on a child's head or neck could cause serious harm. Honda service bulletin 22-018 (XXX) describes this condition and says to replace the right tailgate spring (74981-THR-A01) and clips. Honda has not issued a recall. I opened Honda Customer Care case XXX. The dealer told me Honda needs a paid $250 diagnosis before it will consider goodwill, which I declined. I am concerned this is a safety defect affecting other Odysseys and ask NHTSA to review it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11771088
Incident
Aug 18, 2026
Driver assistanceElectrical
Filed Oct 10, 2026

On the middle of July, we were driving and all of a sudden all these lights start coming up the Brake System Warning, Collision Mitigation ,Adaptive Cruise Control (ACC) , Lane Keeping Assist System (LKAS), Road Departure Mitigation System, Auto High-Beam we took it to holler Honda. They said that it was code u3000–49 for forward camera and that it will need to be replaced. They are charging us almost $3000 to get it fixed.

NHTSA ID
11770346
Incident
Jul 16, 2026
Driver assistanceElectrical
Filed Oct 8, 2026

Front Camera failure which disables the entire Honda sensing Suite, Shuts down Cruise control, lane keeping assist, front collision warning and Auto emergency braking. This has caused the loss of many safety features intended to prevent accidents and injury. There are numerous warning lights on the dash that are constantly displayed and can be a distraction to other safety or maintenance concerns. Dealer has diagnosed the problem to be an issue with a faulty front camera system. The repair for this is extremely expensive

NHTSA ID
11769902
Incident
Jun 1, 2024
Electrical
Filed Oct 8, 2026

While sitting at light, Idle stop engaged and engine stopped - then car lost all power. I was boxed in in heavy traffic and could not move. The car could not be shifted to neutral when I tried to consider how I could get off the road. After a minute or so power suddenly returned to the vehicle and I was able to proceed. The next day, lucklily at a less busy intersection the same issue occurred (again with Idle Stop engaged). After these events I scheduled to take to dealership. Over the next several days I made sure Idle stop was not engaged and had no further issues. Took to Honda dealership and they determined started needed to be replaced. This repair was completed at my expense.

NHTSA ID
11769895
Incident
Oct 5, 2026
Driver assistanceElectrical
Filed Oct 4, 2026

Code: U3000-49 Multi purpose camera unit/millimeter wave radar internal electronic failure Camera

NHTSA ID
11768823
Incident
Oct 2, 2026
Electrical
Filed Oct 4, 2026

SUNROOF stopped working. diagnosis: motor is the issue. I may have used it 20 times since purchase. I believe water intrusion caused this. it just decided to stop working.

NHTSA ID
11768811
Incident
Dec 31, 1969
ElectricalEngine
Filed Oct 4, 2026

While Automatic IDLE was on, engine shut down at a red light. Dashboard showed message: put in park. Alternator was fine. Battery fine. I DID get the software update but this happened AGAIN. This time was able to put in park and was able to start the car. I have to remember to turn OFF Automatic IDLE to avoid this from happening again.

NHTSA ID
11768810
Incident
Sep 9, 2026
Body & structureElectrical
Filed Oct 4, 2026

after a heavy rain, the automatic tailgate opening/closing function stopped working. Trunk can only be opened manually. warning message on dashboard: POWER TAILGATE PROBLEM. water intrusion. cracked seals.

NHTSA ID
11768808
Incident
Oct 1, 2025
BrakesDriver assistanceEngine
Filed Sep 30, 2026

Upon starting my Honda Odyssey, the dash immediately started saying, Collision Mitigation System Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Lane Keeping Assist Problem, Auto High Beam Problem.

NHTSA ID
11768117
Incident
Sep 12, 2026
Electrical
Filed Sep 28, 2026

The contact owns a 2020 Honda Odyssey. The contact stated that on several occasions while stopped at a red light, the vehicle shut off unintendedly and had to be manually restarted. The battery warning light was occasionally illuminated. The vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 39,000.

NHTSA ID
11767405
Incident
Mar 31, 2026
Mileage
39,000 mi
Driver assistance
Filed Sep 27, 2026

One morning, with no prior issues, we started driving our van and it suddenly displayed several warning lights, including brake system, adaptive cruise control, auto emergency braking, forward collision warning, lane departure warning, and lane keeping assistance. We took it to Darcars Honda in Bowie, MD who diagnosed it as a front facing camera failure. The dealer replaced the camera and kept the old one. This failure in a six year old van increased the danger of collision while operating the vehicle.

NHTSA ID
11767300
Incident
Sep 25, 2026
EngineFuel system
Filed Sep 26, 2026

The auto idle start when I am at a red light it will turn off and put it in park. I have to restart the van and put it back in drive. I believe this to be a safety issue. I have my kids with me and its dangerous. I would like to know what can be done and why hasn't this been a recall. I have to remember to push the auto idle button each time I get in to drive otherwise Im afraid ill get stranded at an intersection. Its been going on for at least a year and the dealership thought it was the battery we have replaced the battery so that is not the issue.

NHTSA ID
11767174
Incident
Sep 25, 2025
Driver assistance
Filed Sep 24, 2026

Front windshield mounted sensor failure on 2020 Honda Odyssey. Disabled Honda Sensing safety suite which included lane keep assist, adaptative cruise control, auto high beams which all triggered warning messages on the dashboard which all occurred at the exact same time. This problem has been reproduced an inspected by Honda of Frontenac.

NHTSA ID
11766681
Incident
Sep 21, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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