RoadVitals

2018 Honda Pilot Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
434
+8 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
11
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
50
Reports on file since Mar 9, 2018

What this page shows

Our database holds 434 NHTSA owner-reported complaints for the 2018 Honda Pilot. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 434 · page 1 of 18

Engine
Filed Aug 11, 2026

When I press down on the gas, the car is delayed in responding. This has gotten increasingly worse, at times resulting in near collisions with on-coming traffic. I've reported this to my local dealership (Priority Honda in Chesapeake, Virginia) but they continue to tell me there are no diagnostic codes that allude to there being an issue and will not review it further. When I took a technician for a test drive and was able to replicate it, the technician said that it was normal that the gas was not immediately responsive. The unresponsiveness happens when I'm trying to get initial momentum (starting at a full stop), when I'm changing from reversing to moving forward, and when I'm already in motion and trying to advance speed.

NHTSA ID
11756203
Incident
Aug 11, 2026
Engine
Filed Aug 3, 2026

Vehicle was being driven on the interstate going 70-77 mph. First noticed faint knocking sound and loss of ability to accelerate followed by check engine light and multiple system failure notifications. Pulled over on the highway between exits and turned vehicle off to call for assistance. Turned vehicle back on after 10-15 minutes to test, all warnings remained and acceleration was limited but possible. Drove vehicle on side of i70 until reaching an exit and parking for help to arrive. Two children and myself the driver were in the car. Vehicle was inspected and codes ran, but ultimately towed to our local Honda dealership. This event took place on July 18, 2026 causing us to miss a family wedding. The vehicle has been sitting at Penske Honda since then waiting for diagnostic tests to be run, scheduled for August 6.

NHTSA ID
11754624
Incident
Jul 18, 2026
Engine
Filed Aug 3, 2026

We were driving from [XXX], to [XXX], on XXX. That morning we'd taken the Honda Pilot in to Xpresso Lube and got an oil change and all fluids checked out. Eight hours into the drive we heard a little clanking and started to pull off the freeway. As we did so, a Low Oil Pressure light came on for a few seconds and then we heard a loud bang and then very loud, rhythmic, clanking noises in the engine as it was losing power. The first mechanic shop we had it towed to diagnosed engine failure, so we had it towed to a Honda Service shop 30 miles away. They said it was a rod bearing and the entire engine needed replacing. Our mileage at the time it entered the Honda shop was 72, 275K. We have done regular, consistent oil changes and maintenance on this car that we bought new in 2019 (a 2018 model). We at first wondered if the wrong oil was put in or if it was a faulty oil filter, but Honda said there was plenty of oil in the engine. We did get a sample of the oil that came out. The filter will be sent in to the manufacturer for quality assessment. Our safety was at risk to some degree, but we were able to pull off the road. The Honda dealership is holding the engine for me and could be inspected.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11754555
Incident
Jul 22, 2026
Filed Aug 3, 2026

-the transmission too hot message came up on my dashboard. yes it is available for inspection upon request -we could not continue to drive to our destination -they could not find any issue when i brought it to Honda Service center, they did recommend ATF cooler which i had it installed -there are no other warning messages, it first appeared in 2023 going to california, it happened again in 2024. and happened again last month.

NHTSA ID
11754476
Incident
Jul 19, 2026
ElectricalEngine
Filed Aug 3, 2026

If the auto engine shut off is activated the engine shuts off randomly and it does not restart the engine. The battery needs to be unplugged to reset the electrical system. This happens daily.

NHTSA ID
11754464
Incident
Aug 1, 2026
Powertrain (other)
Filed Jul 27, 2026

2018 Honda Pilot Transmission Failed at Only 34,726 Miles I want to share my experience so other Honda owners are aware of a very premature transmission failure. I am the original owner of a 2018 Honda Pilot with only 34,726 miles. My family has trusted Honda for many years, and my wife also drives a Honda HR-V. We believed Honda vehicles were reliable. While driving, my Pilot suddenly showed a “Transmission System Problem” warning. The vehicle became very slow and later was unable to engage into gear. I had to tow it to Capital Honda in San Jose. Capital Honda diagnosed a complete transmission failure requiring a full replacement. The repair cost was about $11,800. I appreciate that American Honda provided goodwill assistance and covered a large portion of the repair. With that assistance, my out-of-pocket cost was reduced to $3,500. However, I am frustrated and disappointed that a Honda transmission could fail completely at only 34,726 miles. This is unacceptable for such a low-mileage vehicle, especially from a company known for engineering quality and reliability. All maintenance was completed on time at Honda dealerships. About six months before the failure, the transmission fluid service was also performed at a Honda dealer. I did not neglect this vehicle. Because of the low mileage, I asked American Honda to review my case for additional goodwill assistance. Unfortunately, that request was declined. Again, I appreciate the assistance already provided, but as a loyal Honda customer, I am deeply disappointed that I still have to pay $3,500 for a major transmission failure that happened far too early. I am sharing this so other Honda Pilot owners can watch for warning signs such as warning messages, delayed engagement, slipping, jerking, or abnormal shifting. Please keep your service records and report serious issues if they occur. Honda built its reputation on reliability, but this experience has made me question that reputation.

NHTSA ID
11753017
Incident
Jul 5, 2026
Engine
Filed Jul 26, 2026

2018 Honda Pilot – Engine Failed to Restart During Auto Idle Stop I own a 2018 Honda Pilot that has experienced an intermittent Auto Idle Stop restart failure. Approximately 18 months ago, my Honda dealer performed the Honda service bulletin repair related to the Auto Idle Stop restart issue, including replacement of the starter. More recently, I began experiencing intermittent hard starts after driving the vehicle and allowing it to sit for approximately 10–15 minutes. The battery is new and has tested good multiple times, and no diagnostic trouble codes or check engine light were present. Based on the starting symptoms, the EVAP purge solenoid was replaced. Immediately after that repair, the Auto Idle Stop system began functioning normally again. However, two days later, while stopped at a traffic light, the Auto Idle Stop system shut the engine off as designed. When the vehicle attempted to automatically restart, the engine failed to restart and the vehicle remained disabled in the traffic lane. I had to shift the vehicle into Park and manually restart the engine using the Start button. The engine then started immediately and operated normally. Since that event, the vehicle has continued to exhibit intermittent hot-start hesitation after short drives, although it runs normally once started. This is a significant safety concern because a failure of the Auto Idle Stop system to restart the engine can leave the vehicle disabled in an active traffic lane or intersection, increasing the risk of a rear-end collision or other crash. I am submitting this complaint because the vehicle experienced an Auto Idle Stop restart failure despite having previously received Honda’s repair for this issue, and I believe the condition warrants further investigation.

NHTSA ID
11752912
Incident
Jul 26, 2026
Filed Jul 19, 2026

As I was driving I had a transmission system error come up. Took it to a mechanic and code P0741 came up related to the torque converter problem. A service bulletin for 17-18 Pilots is out but does not include mine. I feel like this should be covered as I had to fork out $3000 for a known issue.

NHTSA ID
11751350
Incident
Feb 17, 2026
BrakesElectrical
Filed Jul 15, 2026

The vehicle will not start occasionally and states brake issue. The brakes becomes rigid and I'm left stranded until it corrected itself. This is a KNOWN issue, and yet they won't do a recall. It seems like a deceptive practice.

NHTSA ID
11750571
Incident
Jul 15, 2026
ElectricalEngineFuel system
Filed Jun 30, 2026

Honda pilot would not restart after auto ideal engine stop. This issue caused all the warnings lights to come on with blinking engine light! Honda dealer was not able to resolve the issue and ended up paying $1500 even though it was a part of their service bulletin 23-009.

NHTSA ID
11747433
Incident
Jun 2, 2026
Engine
Filed Jun 26, 2026

Engine failure , has been confirmed by a shop. It is available for inspection upon request. No previous problems or warning lights. Stalled and put myself and my children at risk of serious injury.

NHTSA ID
11746603
Incident
Jun 16, 2026
Fuel system
Filed Jun 4, 2026

While driving down a freeway, my car shuddered and my engine suddenly lost power and was put into limp mode. Mechanic determined it was the high pressure fuel pump that failed. This vehicle was part of the recall for the low pressure fuel pump that was completed. It also had to have fuel injectors replaced under Honda’s extended warranty over faulty injectors.

NHTSA ID
11742027
Incident
May 29, 2026
Powertrain (other)
Filed Jun 2, 2026

While operating my vehicle on a public roadway, the vehicle suffered a sudden, catastrophic loss of transmission hydraulic pressure and vehicle propulsion, accompanied by a dashboard warning light with a blinking "D". The vehicle completely stopped delivering power to the drive wheels while moving with traffic, creating an immediate and severe safety hazard for a rear-end collision on an active road. We pulled into the high school parking lot, stopped the car, then restarted it. It had the error on the dashboard, but we were able to get it safely home, where it was towed to the dealership later. ​The vehicle was towed to Dick Hannah Honda (the local authorized dealership). The service department scanned the onboard computer (from the parking lot, NO actual physical inspection done) and pulled internal transmission fault codes P0730 (Incorrect Gear Ratio) and P0746 (Pressure Control Solenoid "A" Performance/Stuck Off). Based solely on these electronic fault codes, the dealership stated that the internal mechanics of the ZF 9-speed transmission had completely failed. They stated the transmission is completely unrepairable and quoted a full replacement cost of $11,984.41. ​Prior to this failure, the vehicle had service documentation and inspection records from authorized Honda franchise technicians, who repeatedly marked the transmission condition and vehicle health check sheets as completely healthy and "GREEN" at every visit for 60,000 miles by American Honda Motor Co. Case Management was contacted (Case #16371194), but they refused any financial goodwill assistance. ​This sudden operational failure of the ZF 9-speed transmission platform without ANY prior Maintenance Minders given by the computer system. This failure matches the exact software calibration and pressure defects currently cited in ongoing consumer protection litigation involving the 2016-2022 Honda Pilot 9-speed drivetrain.

NHTSA ID
11741546
Incident
May 17, 2026
Fuel system
Filed May 28, 2026

Safety recall on 2018 Honda pilot fuel pump Honda dealership refuse to repair unless other repairs where done due to engine light on . I ask advisor who was helping me [XXX] to give me clarification on the reason his respond was i am just doing my job no other dealer will be able to help you Technician doesn’t want to proceed with repair due to engine light on , unless you do other repairs rough estimate amount $1851.64 I politely denied those services walk out contact another Honda dealer on May 28 2026 , I spoke to advisor Jennifer Cruz explain the situation set up an appointment for safety recall on fuel pump @ location 9055 Washington blvd , Culver City , Ca 90232 [XXX] Repairs will be done by 3pm on May 29 2026 , Jennifer Cruz was really helpful and apologized for my bad experience with previous Honda dealership INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11740751
Incident
May 27, 2026
Airbags
Filed May 21, 2026

DRIVER SIDE AIR BAGS DEPLOYED WITHOUT ANY REASON WHITE GOING AT 35 MILES/HOUR FROM FRONT TO BACK OF THE TRUNCK

NHTSA ID
11739220
Incident
May 18, 2026
Filed Apr 22, 2026

The moonroof glass shattered for no apparent reason while driving at highway speed. Fortunately, the inner moonroof cover was closed preventing glass pieces from entering the vehicle interior. The incident happened while driving on an interstate highway in light traffic.

NHTSA ID
11732944
Incident
Apr 12, 2026
Filed Apr 21, 2026

While stopped at an intersection, the Auto Idle Stop engaged and the engine shut off. The vehicle failed to restart and became unresponsive. I had to shift into Park to restart the vehicle. This created a dangerous situation in traffic.

NHTSA ID
11732717
Incident
Apr 4, 2026
ElectricalEngineSteering
Filed Apr 16, 2026

The contact owns a 2018 Honda Pilot. The contact stated that while driving 75 MPH on the interstate, the vehicle started shuddering. The vehicle was pulled over safely to the side of the road. The AWD, Hill Descent Assist, power steering, and check engine warning lights were illuminated. The contact checked the manual and continued to drive. While driving days later, there was an abnormal fuel odor coming from the vehicle. The contact continued driving approximately 20 MPH. The vehicle was taken to an independent mechanic to be diagnosed. The failure was associated with the fuel pressure pump. The lower fuel pressure pump was previously replaced. The vehicle was towed to the local dealer, and the contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,320.

NHTSA ID
11731608
Incident
Apr 10, 2026
Mileage
167,320 mi
Powertrain (other)
Filed Apr 2, 2026

Transfer case exploded internally and cracked the transfer case while pulling out of parking lot. I still have the transfer case for inspection.

NHTSA ID
11728954
Incident
Mar 26, 2025
Engine
Filed Mar 30, 2026

The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle suddenly decelerated to 40 MPH and failed to properly accelerate. The check engine warning light was illuminated and there was a knocking sound coming from the engine. The contact pulled over to the side of the road, and the vehicle was towed to the residence. The vehicle was towed to the residence and a mechanic, and the dealer inspected the vehicle and determined that there was a rod knock coming from connecting rod bearing wear which was referenced in NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,744.

NHTSA ID
11728116
Incident
Feb 19, 2026
Mileage
116,744 mi
Fuel system
Filed Mar 25, 2026

The contact owns a 2018 Honda Pilot. The contact stated that while driving 80 MPH, the vehicle decelerated and stalled while depressing the accelerator pedal. Several unknown warning lights were illuminated. Neither an independent mechanic nor a dealer was contacted. The contact was able to pull over to the right side of the road, depressed the brake pedal, and turned off and restarted the vehicle after several seconds, and the vehicle operated as intended. A dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 82,000.

NHTSA ID
11726979
Incident
Mar 22, 2026
Mileage
82,000 mi
Powertrain (other)
Filed Mar 24, 2026

HONDA PILOT 2018 87K MILES DIAGNOSED WITH DTC P0741 TORQUE CONVERTER Vehicle has experienced severe and recurring drivability issues on more than one occasion during normal driving conditions. While attempting to change lanes, the vehicle exhibited delayed acceleration and loss of power. When accelerating from a stop sign, the vehicle bucked and lagged, followed by sudden and unintended forward propulsion. These events occurred without any warning lights or alerts. The unpredictable behavior of the vehicle has resulted in near‑miss accidents and required sudden braking and evasive actions to avoid potential collisions. This erratic behavior occurred without warning, reduced my ability to safely control the vehicle, and created a dangerous situation for my family, surrounding traffic and me. I opened a case with American Honda Motors (#16231734)and they stated that NHTSA is responsible for identifying the VINs that need to be part of the recall and/or Service Bulletin 23-078. I called NHTSA and NHTSA denied such claims.

NHTSA ID
11726702
Incident
Mar 16, 2026
Transmission
Filed Mar 18, 2026

The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced a TSB; however, the VIN was not associated. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 87,443.

NHTSA ID
11725356
Incident
Mar 16, 2026
Mileage
87,443 mi
Fuel system
Filed Mar 16, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s high-pressure fuel pump failed approximately one year after the low-pressure fuel pump was replaced under a manufacturer recall. The low-pressure pump had been identified as defective and replaced accordingly. Because the low-pressure pump is responsible for supplying fuel to the high-pressure pump, it is reasonable to believe the defective component may have placed abnormal stress on the high-pressure fuel pump prior to its replacement, potentially leading to premature failure. The failed high-pressure fuel pump is still in the vehicle. How was your safety or the safety of others put at risk? Failure of the high-pressure fuel pump can result in a sudden loss of fuel pressure to the engine, causing hesitation, loss of power, or engine stalling while the vehicle is in operation. This created a significant safety hazard, particularly as it occurred during highway driving, where sudden loss of propulsion occurred. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue was diagnosed and confirmed by a service center as a failed high-pressure fuel pump. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by my personal mechanic who indicated fuel pump issues and noted recall then a Honda dealer during diagnosis but recall was for previously replaced low pressure pump and not the High pressure pump the issue has yet to be repaired. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Prior to the failure, the vehicle began experiencing noticeable fuel system performance issues, including reduced engine performance loss of MPG and drivability concerns. No lamps

NHTSA ID
11724755
Incident
Mar 7, 2026
ElectricalEnginePowertrain (other)
Filed Mar 15, 2026

Engine failure due to connecting rod bearing manufacturing defect (NHTSA PE25008). Component: engine; available for inspection upon request (replaced; documentation available). WARNING SYMPTOMS: At 94,000 miles during routine maintenance while under warranty, I reported engine knocking to the dealer. The advisor dismissed it as "normal valve noise" and did not document the complaint. Knocking progressively worsened over thousands of miles. FAILURE: At 100,750 miles the engine required immediate replacement. Dealer diagnosed rod bearing failure; bearing was worn and failing. Engine was replaced before catastrophic seizure. I had just returned from a family trip — seizure at highway speed would have caused loss of power, power steering, and braking assistance, creating serious crash risk. CONFIRMED: Dealer diagnosed and performed engine replacement. Honda provided partial goodwill coverage but refused to disclose the percentage or provide written documentation. When I formally requested full coverage for this defect under federal investigation, Honda stated the case was closed and refused to put the decision in writing. Honda recall 23V-751 addresses this defect but excluded this vehicle despite identical failure. Vehicle was maintained per Honda Maintenance Minder at dealerships.

NHTSA ID
11724446
Incident
Jun 15, 2025

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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