RoadVitals

2024 Honda Pilot Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
107
+6 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
49
Reports on file since Oct 13, 2023

What this page shows

Our database holds 107 NHTSA owner-reported complaints for the 2024 Honda Pilot. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 107 · page 1 of 5

Seat belts
Filed Aug 11, 2026

The second row passenger side seat belt warning sensor repeatedly pings even when the seat belt is connected anytime the passenger shifts in his or her position. It's as if the seat belt is not connected but it is. Not only is this annoying but it also means the driver is uncertain as to whether the seat belt is plugged in properly and has to manually check each time. Safety is therefore a concern. This happens whenever the vehicle is in operation and someone is using the second row passenger side seat belt. No other seats are affected. There has been no inspection of the problem but I plan to take the vehicle to a Honda dealer. My research online suggests this is an problem consistent with NHTSA investigation PE25017

NHTSA ID
11756267
Incident
Apr 1, 2026
Seat belts
Filed Aug 3, 2026

Seatbelt warning system INCORRECTLY indicates with persistant and distracting chime and lights, that middle row right seatbelt is unbuckled, when it is in fact buckled. This has happened over 25 times over a 6 week period. It becomes a significant distraction to the driver, and forces the driver to ignore the seatbelt warnings all together, because while it is happening, it happens every 2-3 seconds continuously. Child passengers could very well be unbuckled ( Dangerous) and the driver wouldnt know it, due to the defective system. It is also extremely difficult to concentrate on safely driving while the chime is continuously going off. I urge the NHTSA to instruct HONDA to issue a safety recall and fix this dangerous issue.

NHTSA ID
11754429
Incident
Jun 1, 2026
Seat belts
Filed Jul 24, 2026

The back seat seat belt warning malfunctions when someone is sitting in the back seat, causing the alarm to sound as if the passenger is not buckled in. The red seat belt notification also indicates that someone in that seat is unbuckled, which is incorrect. The seat belt is fastened the entire time. The notification alerts mid- trip while driving. This is extremely dangerous as a driver I thought our child unbuckled her seat belt while driving. This problem has been occurring for over 2 months. The problem has been inspected by a Honda dealership and diagnosed-Honda Technical Service Bulletin (TSB) A26-027 for certain 2023-2025 Honda Pilot vehicles. The bulletin addresses a condition where the vehicle incorrectly indicates that the second-row right passenger seat belt is unfastened, even when it is buckled.

NHTSA ID
11752570
Incident
Jun 1, 2026
Airbags
Filed Jul 21, 2026
Crash reported

In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.

NHTSA ID
11751915
Incident
Jul 12, 2026
Seat belts
Filed Jul 21, 2026

The right rear seatbelt keep’s going into alarm over and over like someone is unplugging it and plugging back in. The alarm is persistent no matter who sits in the seat. It flashes on the dashboard and the audible alarm sounds most if not the whole car ride every day.

NHTSA ID
11751804
Incident
Jul 4, 2026
Filed Jul 20, 2026

While running errands, the A/C compressor abruptly stopped pushing cold air. The air was pushing out cold before vehicle engine was turned off, then wouldnt cool when vehicle was turned back in. Honda dealer states need new compressor.

NHTSA ID
11751504
Incident
Jul 16, 2026
Seat belts
Filed Jul 13, 2026

The rear passenger seatbelt warning system beeps constantly when someone is buckled into the seat saying it’s not buckled, when it is.

NHTSA ID
11750093
Incident
Apr 1, 2026
Seat belts
Filed Jul 11, 2026

MIDDLE ROW WINDOW SEAT BELT IS ENGAGED, BUT STILL CHIMEING AND RED "X" APPEARS ON DASHBOARD SEATING CHART MIDDLE ROW- WINDOW SEAT.

NHTSA ID
11749750
Incident
Jul 11, 2026
Steering
Filed Jul 1, 2026

The contact owns a 2024 Honda Pilot. The contact stated that while driving at an undisclosed speed, after the vehicle had warmed up, there was a popping and clicking sound coming from the vehicle while turning the steering wheel. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering rack needed to be replaced. The contact stated that one year later, the failure reoccurred. The vehicle was taken back to a dealer where it was diagnosed and determined that the steering rack needed to be replaced a second time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.

NHTSA ID
11747653
Incident
Jun 1, 2025
Mileage
48,000 mi
Seat belts
Filed Jun 30, 2026

The middle row, outer passenger side seat, belt, warning, light, and chime comes on intermittently when person is buckled up showing false positive vice versa input on the dash – regarding the seatbelt usage

NHTSA ID
11747558
Incident
Jun 29, 2026
Seat belts
Filed Jun 30, 2026

The contact owns a 2024 Honda Pilot. The contact stated that the second-row passenger’s side seat belt became inoperable while buckled and a passenger was seated in the seat. The contact stated that there was a loud chime while the was occupied and the seat belt was buckled; however, the warning sound failed to turn off. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.

NHTSA ID
11747399
Incident
Jun 23, 2026
Mileage
41,000 mi
Steering
Filed Jun 25, 2026

2024 Honda Pilot steering rack problem In December 2023, we purchased a brand-new Honda Pilot Touring. As of today, June 25, 2026 our Honda Pilot will receive from a certified Honda Dealer Repair section it’s third 3rd, yes, third steering rack and pinion. First time back to the dealer, they used special grease and grease it. This did nothing, to stop the creaking and cracking as you turn the steering wheel. This issue continued as you drove the vehicle. Second time back a week later, the Honda Technician replace the steering rack. We had to wait for the new rack to arrive, no stock. Now our new vehicle has the original replaced with a second steering rack. Now 10 months later, with a total of 15,670 miles on our vehicle the steering rack and pinion is once again creaking and cracking. Back to the dealer. Our dealer notified Honda Corporate Tech Center for direction in this matter. Once again, our dealer is to replace the defective steering rack. Currently our dealer is waiting for the new steering rack to arrive. I understand Honda has a huge issue on many vehicle types, Pilots, Passports, and CRV’s that this same steering rack is defective in huge quantities. I am worried that driving at speed on the interstate highway that this steering rack may seize up and cause an accident by not allowing us to turn the steering wheel.

NHTSA ID
11746511
Incident
Sep 3, 2024
Filed Jun 19, 2026

Bad AC compressor blow out valve leak diagnosed by the dealer. Issue appeared at time of purchase but we weren’t sure because the ac was still blowing cool air, just not very cold. Just recently I mentioned it to the dealer and they diagnosed the issue at 41,000 miles.

NHTSA ID
11745265
Incident
May 1, 2024
Filed Jun 18, 2026

A/C is blowing hot air. The dealership is saying I need a new A/C compressor. Car is only 2 years old. It’s not under warranty because of how far I have to drive for work everyday. I’ve seen many other people who have the same issue. They are saying $3K to fix.

NHTSA ID
11745138
Incident
Jun 12, 2026
Fuel systemPowertrain (other)
Filed Jun 9, 2026

I am filing a safety complaint regarding a 2024 Honda Pilot Touring with approximately 46,000 miles. The exact component or system that failed is currently UNKNOWN. My best assessment is that this may involve the electrical system, powertrain, engine control/software system, charging system, Auto Idle Stop system, or another related vehicle control system. The vehicle is currently available for inspection upon request. The vehicle has had intermittent multiple warning lights appear on the dashboard. On June 7, 2026 around 9:00pm, while the vehicle was in Drive, the vehicle shut off/lost power. This created a serious safety risk because the vehicle was being operated when the shutdown/loss-of-power event occurred. I am concerned this could happen again while driving, including at freeway speeds or while transporting a child. The problem has not yet been reproduced or confirmed by the dealer. The vehicle was taken to a Honda authorized dealership for inspection. The dealership advised that the battery tested fine and that no diagnostic trouble codes were found so far. Diagnostics are still pending, and as of this complaint, no confirmed cause, diagnosis, or repair has been provided. The vehicle has not been inspected by police or insurance representatives. American Honda Motor Co. has been contacted, and a case has been opened regarding this concern. Warning lamps/symptoms did occur before the shutdown/loss-of-power event. The vehicle had intermittent multiple warning lights on the dashboard before/around the time of the incident. The warning lights first appeared on or around June 3, 2026. The shutdown/loss-of-power event occurred on or around June 7, 2026. I am requesting that NHTSA document this safety issue involving a 2024 Honda Pilot Touring shutting off/loss of power while in Drive with no confirmed diagnosis or repair at this time.

NHTSA ID
11743002
Incident
Jun 7, 2026
Seat belts
Filed May 27, 2026

Second-row right passenger seat belt buckler is malfunctioning and alerting when the seat belt is buckled. The alert is distracting as a driver and my children can not sit in that seat since we can't tell if they are buckled or not. The first time it malfunctioned was a week or so ago in the middle of May 2026 and the problem has only gotten progressively worse to the point we can't have anyone sit in that seat. I have set up an appointment for the dealership to look at this issue in June. No one else has inspected the vehicle so far.

NHTSA ID
11740322
Incident
May 13, 2026
Engine
Filed May 23, 2026

My vehicle has already had recalls on the fuel system and brake pin. Now I have an auto idle stop system problem. The indicator light is constantly flashing. Two days ago I was stopped at a red light on a two lane road in the city. When I pushed in the brake the car did not come out of idle. It just stalled. It took probably 30 seconds to a full minute before I could do anything. My option was to restart. It created a situation for myself and others.

NHTSA ID
11739715
Incident
May 21, 2026
Seat belts
Filed May 20, 2026

Second row, right side seat belt sensor is malfunctioning. It started about 6 weeks ago. Occasionally, when going around a turn, an alarm would chime and a red X would appear on the affected seat on the dash screen. It was very quick, and sometimes I just heard the chime and did not see anything on the dash. The issue has become more frequent over time, so that it went from happening a couple times a week to multiple times in one trip, not always when going around a turn. Just a few days ago, the passenger got in and buckled, yet the system showed that it was not buckled. The seat belt was securely latched. The alarm continued to sound and the dash showed a red X on that seat plus a red picture of a person wearing a seat belt. It was a short (about 1 mile drive) and the alarm went off the whole time. We had to reconfigure the vehicle so that seat is no longer being used. We contacted the dealer and they stated that our VIN has no recall or Service Bulletins related to the issue. We are taking it in to be inspected later this week. The dealer would not order any parts or schedule a replacement until they tested it themself.

NHTSA ID
11739039
Incident
May 16, 2026
Seat belts
Filed May 5, 2026

Right and center rear passenger seat belt sensors are malfunctioning. Despite passengers wearing their seatbelts, the dashboard and warning alarms signal that they are not wearing their seatbelts. I am concerned for the safety of my children who need to be in the back seats and fear that the seat belt system and sensors are not reliable.

NHTSA ID
11735948
Incident
May 5, 2026
Brakes
Filed May 4, 2026

The vehicle's Collision Mitigation Braking System (CMBS) is triggering 'phantom braking' at 50mph when there are no vehicles or hazards ahead. This occurs consistently on roads with dark asphalt patches/crack sealant. The braking is severe enough to cause a potential rear-end collision. I have reported this to Honda Corporate (Case #16338446) and have an appointment with a dealer, but the issue persists and is a major safety risk for my family.

NHTSA ID
11735502
Incident
Apr 27, 2026
Seat belts
Filed Apr 24, 2026

Recently the vehicle has developed an erratic behavior when a passenger on mid-row seat is using the seat belt, seat belt reminder goes on/off every few seconds displaying inaccurate information of when the seat belt is in use. I contacted my local Honda dealer describing the problem and informing them of Honda's service bulletin #TSB A26-027, which describes exactly the same symptoms my vehicle is having and they've been unwilling to address the issue, as the TSB is not an active recall.

NHTSA ID
11733692
Incident
Apr 11, 2026
Seat belts
Filed Mar 27, 2026

I have had ongoing seat belt sensor issues with my vehicle. The middle row alarm would go off even when someone was buckled. Now it Has disabled itself and does not sense if someone is buckled or not. Now I also have two seat in the 3rd row that are intermittent alarms causing you to turn around and see if someone is in the seats or un buckled. The alarms go from constant to intermittent and will occur regardless of the weight of the person in the seat.

NHTSA ID
11727503
Incident
Feb 1, 2026
Seat belts
Filed Mar 27, 2026

Component/System Failure: The right rear passenger seatbelt buckle/sensor appears to be malfunctioning. It intermittently registers as unbuckled even when the seatbelt is securely fastened. The component is available for inspection upon request. Safety Risk: This defect creates a safety concern by causing continuous distraction to the driver due to repeated seatbelt warning chimes and alerts. It may also lead to uncertainty about whether the passenger is properly restrained, potentially compromising occupant safety. Reproduction/Confirmation: The issue has been consistently reproduced during normal driving conditions. It occurs frequently, even when the seatbelt is properly latched. The issue has not yet been formally confirmed by a dealer or independent service center. Inspection History: The vehicle/component has not yet been inspected by the manufacturer, police, or insurance representatives. Warning Lamps/Messages/Symptoms: The seatbelt warning chime and dashboard alert activate intermittently while driving, despite the seatbelt being properly fastened. No prior warning signs were observed before the issue began. The problem first appeared in January 2026. Additional Notes / Assessment: Based on the symptoms, this appears to be a faulty seatbelt sensor or buckle connection issue causing false readings.

NHTSA ID
11727404
Incident
Jan 18, 2026
BrakesDriver assistance
Filed Mar 17, 2026

My Honda Pilot automatically applied the brakes 2 times while traveling on the interstate at 60 mph when there was no one in front of me and no one even near me. Both times it applied the brakes automatically and suddenly for no reason. It could have caused a bad accident. I was fortunate no one was behind me. Honda denies anything is wrong because it didn’t do it for them when they took it for a drive.

NHTSA ID
11725041
Incident
Feb 28, 2026
Driver assistanceSteering
Filed Feb 24, 2026

The vehicle previously experienced a steering wheel locking issue and was taken to the dealer for repair. The dealer stated the issue was repaired on December 11, 2024. On February 24, 2026, while driving on a public street, the vehicle hesitated or jerked slightly during acceleration and then appeared to operate normally. After a few minutes, multiple warning messages suddenly appeared on the dashboard, and the steering wheel became extremely difficult to turn and effectively locked while I was driving. I immediately activated my hazard lights. I was unable to safely pull over because the steering wheel would not respond properly, which placed me and other drivers at risk. I had to continue driving slowly until I found a side road where I could safely stop. I turned the vehicle off. When restarting, the warning messages reappeared. After several minutes, the warning lights cleared, and the steering wheel was no longer locked but felt loose and unstable ("wobbly"). I cautiously resumed driving. After several minutes, the steering began to feel normal again. The following warnings were displayed: Hill Start Assist problem, Trailer Stability Assist problem, Hill Descent Control problem, Adaptive Cruise Control problem, Lane Keeping Assist problem, Collision Mitigation Braking System problem, Road Departure Mitigation problem, Low Speed Braking Control problem, Auto High-Beam problem, Electric Power Steering system problem – Steering Assist Not Available, and "Stop. Steering assist reduced. Stop driving when safe." The failed component appears to be the Electric Power Steering system and related driver-assistance systems. The vehicle is available for inspection. The problem was previously addressed by a dealer but has reoccurred. No prior warning lights were present before this incident. The failure occurred suddenly while driving.

NHTSA ID
11720315
Incident
Feb 24, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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