RoadVitals

2024 Honda Pilot Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
107
Latest Aug 11, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Honda Pilot, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

22
reports

From owner reports, verbatim

My Honda Pilot automatically applied the brakes 2 times while traveling on the interstate at 60 mph when there was no one in front of me and no one even near me. Both times it applied the brakes automatically and suddenly for no reason. It could have caused a bad accident. I was fortunate no one was behind me. Honda denies anything is wrong because it didn’t do it for them when they took it for a drive.

NHTSA ID 11725041 · filed Mar 17, 2026

The vehicle previously experienced a steering wheel locking issue and was taken to the dealer for repair. The dealer stated the issue was repaired on December 11, 2024. On February 24, 2026, while driving on a public street, the vehicle hesitated or jerked slightly during acceleration and then appeared to operate normally. After a few minutes, multiple warning messages suddenly appeared on the dashboard, and the steering wheel became extremely difficult to turn and effectively locked while I was driving. I immediately activated my hazard lights. I was unable to safely pull over because the steering wheel would not respond properly, which placed me and other drivers at risk. I had to continue driving slowly until I found a side road where I could safely stop. I turned the vehicle off. When restarting, the warning messages reappeared. After several minutes, the warning lights cleared, and the steering wheel was no longer locked but felt loose and unstable ("wobbly"). I cautiously resumed driving. After several minutes, the steering began to feel normal again. The following warnings were displayed: Hill Start Assist problem, Trailer Stability Assist problem, Hill Descent Control problem, Adaptive Cruise Control problem, Lane Keeping Assist problem, Collision Mitigation Braking System problem, Road Departure Mitigation problem, Low Speed Braking Control problem, Auto High-Beam problem, Electric Power Steering system problem – Steering Assist Not Available, and "Stop. Steering assist reduced. Stop driving when safe." The failed component appears to be the Electric Power Steering system and related driver-assistance systems. The vehicle is available for inspection. The problem was previously addressed by a dealer but has reoccurred. No prior warning lights were present before this incident. The failure occurred suddenly while driving.

NHTSA ID 11720315 · filed Feb 24, 2026
All 22 reports naming driver assistance

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

22
reports

From owner reports, verbatim

The second row passenger side seat belt warning sensor repeatedly pings even when the seat belt is connected anytime the passenger shifts in his or her position. It's as if the seat belt is not connected but it is. Not only is this annoying but it also means the driver is uncertain as to whether the seat belt is plugged in properly and has to manually check each time. Safety is therefore a concern. This happens whenever the vehicle is in operation and someone is using the second row passenger side seat belt. No other seats are affected. There has been no inspection of the problem but I plan to take the vehicle to a Honda dealer. My research online suggests this is an problem consistent with NHTSA investigation PE25017

NHTSA ID 11756267 · filed Aug 11, 2026

Seatbelt warning system INCORRECTLY indicates with persistant and distracting chime and lights, that middle row right seatbelt is unbuckled, when it is in fact buckled. This has happened over 25 times over a 6 week period. It becomes a significant distraction to the driver, and forces the driver to ignore the seatbelt warnings all together, because while it is happening, it happens every 2-3 seconds continuously. Child passengers could very well be unbuckled ( Dangerous) and the driver wouldnt know it, due to the defective system. It is also extremely difficult to concentrate on safely driving while the chime is continuously going off. I urge the NHTSA to instruct HONDA to issue a safety recall and fix this dangerous issue.

NHTSA ID 11754429 · filed Aug 3, 2026
All 22 reports naming seat belts

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

19
reports

From owner reports, verbatim

The contact owns a 2024 Honda Pilot. The contact stated that while driving at an undisclosed speed, after the vehicle had warmed up, there was a popping and clicking sound coming from the vehicle while turning the steering wheel. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering rack needed to be replaced. The contact stated that one year later, the failure reoccurred. The vehicle was taken back to a dealer where it was diagnosed and determined that the steering rack needed to be replaced a second time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.

NHTSA ID 11747653 · filed Jul 1, 2026

2024 Honda Pilot steering rack problem In December 2023, we purchased a brand-new Honda Pilot Touring. As of today, June 25, 2026 our Honda Pilot will receive from a certified Honda Dealer Repair section it’s third 3rd, yes, third steering rack and pinion. First time back to the dealer, they used special grease and grease it. This did nothing, to stop the creaking and cracking as you turn the steering wheel. This issue continued as you drove the vehicle. Second time back a week later, the Honda Technician replace the steering rack. We had to wait for the new rack to arrive, no stock. Now our new vehicle has the original replaced with a second steering rack. Now 10 months later, with a total of 15,670 miles on our vehicle the steering rack and pinion is once again creaking and cracking. Back to the dealer. Our dealer notified Honda Corporate Tech Center for direction in this matter. Once again, our dealer is to replace the defective steering rack. Currently our dealer is waiting for the new steering rack to arrive. I understand Honda has a huge issue on many vehicle types, Pilots, Passports, and CRV’s that this same steering rack is defective in huge quantities. I am worried that driving at speed on the interstate highway that this steering rack may seize up and cause an accident by not allowing us to turn the steering wheel.

NHTSA ID 11746511 · filed Jun 25, 2026
All 19 reports naming steering

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

12
reports

From owner reports, verbatim

The vehicle's Collision Mitigation Braking System (CMBS) is triggering 'phantom braking' at 50mph when there are no vehicles or hazards ahead. This occurs consistently on roads with dark asphalt patches/crack sealant. The braking is severe enough to cause a potential rear-end collision. I have reported this to Honda Corporate (Case #16338446) and have an appointment with a dealer, but the issue persists and is a major safety risk for my family.

NHTSA ID 11735502 · filed May 4, 2026

My Honda Pilot automatically applied the brakes 2 times while traveling on the interstate at 60 mph when there was no one in front of me and no one even near me. Both times it applied the brakes automatically and suddenly for no reason. It could have caused a bad accident. I was fortunate no one was behind me. Honda denies anything is wrong because it didn’t do it for them when they took it for a drive.

NHTSA ID 11725041 · filed Mar 17, 2026
All 12 reports naming brakes

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

12
reports

From owner reports, verbatim

I am filing a safety complaint regarding a 2024 Honda Pilot Touring with approximately 46,000 miles. The exact component or system that failed is currently UNKNOWN. My best assessment is that this may involve the electrical system, powertrain, engine control/software system, charging system, Auto Idle Stop system, or another related vehicle control system. The vehicle is currently available for inspection upon request. The vehicle has had intermittent multiple warning lights appear on the dashboard. On June 7, 2026 around 9:00pm, while the vehicle was in Drive, the vehicle shut off/lost power. This created a serious safety risk because the vehicle was being operated when the shutdown/loss-of-power event occurred. I am concerned this could happen again while driving, including at freeway speeds or while transporting a child. The problem has not yet been reproduced or confirmed by the dealer. The vehicle was taken to a Honda authorized dealership for inspection. The dealership advised that the battery tested fine and that no diagnostic trouble codes were found so far. Diagnostics are still pending, and as of this complaint, no confirmed cause, diagnosis, or repair has been provided. The vehicle has not been inspected by police or insurance representatives. American Honda Motor Co. has been contacted, and a case has been opened regarding this concern. Warning lamps/symptoms did occur before the shutdown/loss-of-power event. The vehicle had intermittent multiple warning lights on the dashboard before/around the time of the incident. The warning lights first appeared on or around June 3, 2026. The shutdown/loss-of-power event occurred on or around June 7, 2026. I am requesting that NHTSA document this safety issue involving a 2024 Honda Pilot Touring shutting off/loss of power while in Drive with no confirmed diagnosis or repair at this time.

NHTSA ID 11743002 · filed Jun 9, 2026

My car stalled at a red light due to Auto Idle-Stop failure. It failed to restart, shifted itself to Neutral/Park, and the car was completely unresponsive for a minute. This is a huge safety hazard.

NHTSA ID 11707440 · filed Dec 29, 2025
All 12 reports naming powertrain (other)

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

10
reports

From owner reports, verbatim

My vehicle has already had recalls on the fuel system and brake pin. Now I have an auto idle stop system problem. The indicator light is constantly flashing. Two days ago I was stopped at a red light on a two lane road in the city. When I pushed in the brake the car did not come out of idle. It just stalled. It took probably 30 seconds to a full minute before I could do anything. My option was to restart. It created a situation for myself and others.

NHTSA ID 11739715 · filed May 23, 2026

The Honda Dealership diagnosed the Connecting Rod Crankshaft Engine Failure with 67, 995 miles on the vehicle. All oil changes were completed as required and specified by Honda maintenance procedures.

NHTSA ID 11711910 · filed Jan 19, 2026
All 10 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

9
reports

From owner reports, verbatim

Driving down a 4 lane highway in Alabama, warning lamp came on stating “ STOP Steering assist reduced. Stop driving when safe”. Multiple other warnings lights came on—-Brake system, steering system, cruise control, lane departure, stability assist system, hill assist, trailer stability assist system(see multiple photos attached). When it was safe to do so, I pulled over…the steering was VERY difficult to manage. If I had to make a turn in traffic or had to make a sudden turn to avoid an accident, I would not have been able to do so as there was NO power steering. I turned the car off, let it sit for several minutes and the Steering Assist warning was off and I appeared to have power steering but several others lights were still on. Took the car the the closet dealer and only code found was a Low Voltage Code but nothing repaired as all warnings lights were off by then.

NHTSA ID 11709504 · filed Jan 7, 2026

The auto idle stop caused my Pilot to not restart as I was taking my foot off the brake turning left on a busy road. I had to be towed as my car would not start. The Honda repair center said there is an Engineering Request ([XXX]) trying to gather information about the issue, but no fix other than having to turn off the feature every time I restart the car. I am now extremely concerned about my safety and others because if I forget to turn off this feature, my car could unexpectedly now stop working and I could immediately be put in an unsafe situation. Honda said they can’t automatically turn off the feature. They have shifted this responsibility to the driver of the car. This is not right and they don’t seem to care when I call 1-800-880-1072. All they said is it your responsibility to turn off the feature each time you get in the car rather than give me options. I asked repeatedly if I were to forget and my car won’t restart after an auto idle stop, what can I do. Could not answer other than I need to be mindful before putting the car in drive. This is so wrong, I could come up with several scenarios now my car could cause me danger and others if it stalled suddenly in a heavy traffic area. What are my option? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11676312 · filed Jul 25, 2025
All 9 reports naming electrical

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

7
reports

From owner reports, verbatim

The moon roof cover broke. This causes a glare inside the vehicle that cannot be reduced during the day. We didn't have children in the car at the time it broke, but it snapped back violently.

NHTSA ID 11697344 · filed Nov 4, 2025

While driving on the highway, the panoramic roof shattered on its own with no outside or inside influence. This put the safety of myself and others at risk as the noise was similar to a weapon being fired at point-blank range. Additionally, had the panoramic roof curtain not been closed, glass would have fallen onto my children. This problem has been reported by others online, and there is a class action lawsuit against Honda for it. I'm working with my local dealership, and they're refusing to repair it under warranty. Honda Corporate states that if the dealership refuses to repair it under warranty, that’s their right and they, Honda Corporate, cannot help me. I have photos taken immediately after it occurred, as well as video and audio from my dash camera showing that nothing impacted the vehicle. There was no prior warning that would allude to the possibility of the panoramic roof shattering.

NHTSA ID 11635149 · filed Jan 9, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

6
reports

From owner reports, verbatim

I am filing a safety complaint regarding a 2024 Honda Pilot Touring with approximately 46,000 miles. The exact component or system that failed is currently UNKNOWN. My best assessment is that this may involve the electrical system, powertrain, engine control/software system, charging system, Auto Idle Stop system, or another related vehicle control system. The vehicle is currently available for inspection upon request. The vehicle has had intermittent multiple warning lights appear on the dashboard. On June 7, 2026 around 9:00pm, while the vehicle was in Drive, the vehicle shut off/lost power. This created a serious safety risk because the vehicle was being operated when the shutdown/loss-of-power event occurred. I am concerned this could happen again while driving, including at freeway speeds or while transporting a child. The problem has not yet been reproduced or confirmed by the dealer. The vehicle was taken to a Honda authorized dealership for inspection. The dealership advised that the battery tested fine and that no diagnostic trouble codes were found so far. Diagnostics are still pending, and as of this complaint, no confirmed cause, diagnosis, or repair has been provided. The vehicle has not been inspected by police or insurance representatives. American Honda Motor Co. has been contacted, and a case has been opened regarding this concern. Warning lamps/symptoms did occur before the shutdown/loss-of-power event. The vehicle had intermittent multiple warning lights on the dashboard before/around the time of the incident. The warning lights first appeared on or around June 3, 2026. The shutdown/loss-of-power event occurred on or around June 7, 2026. I am requesting that NHTSA document this safety issue involving a 2024 Honda Pilot Touring shutting off/loss of power while in Drive with no confirmed diagnosis or repair at this time.

NHTSA ID 11743002 · filed Jun 9, 2026

recall has been open since December of that year I have documentation that I took it last year to get this recall fix and your web site is stating that it is incomplete. today 11/12 at 7:30am my engine caught on fire there was a lot of witness at the elementary school waving me down that my car was on fire. I panic and got away from the elementary where a lot of kids and families where present and went where there was no one insight and rush and got my set of 2 year old twins and my 3 year old son out there car seats and ran from the car and called 911 the fire department came and put out the fire and I have a report from them as well. now that I remember about this recall I remember it stating that if this recall wasn't fix that it can start a fire so I put two and two together and order my car fax report and seen that this was never completed. and have paper work that it was completed.

NHTSA ID 11699065 · filed Nov 12, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.

NHTSA ID 11751915 · filed Jul 21, 2026

The middle passenger seat consistently sends signal that seat belt is not fastened when it actually is. This is noticed more when making a left turn. My 2 older kids are 11 and 8 yrs old. When either of them sit on the seat, I always ensure they buckle up. It's alarming to see message on dashboard and hear the chime that seat belt is not fastened when it is. I've also seen a message that the airbags get disabled on occasional drives. This is most likely related to the same issue.

NHTSA ID 11697640 · filed Nov 5, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

Passenger got out of front passenger side door and the door bounced back and gashed his right calf, resulting in significant bleeding and requiring 9 stitches. The door can be inspected if needed, but this is a design issue, not an issue specific to my vehicle. I have looked at the other front door and another Honda of this model type and it has the same issue, a metal edge. This issue appears numerous times on Piloteers.org (Front Doors, Lower Edges). I contacted Honda and reported the incident with a request for a quick repair and medical costs for the injured passenger. I filed the report 10 days ago and followed up with Honda several times with a request to have the case expediated, but have yet to hear back from Honda. I am worried that another passenger or the driver could be similarly injured.

NHTSA ID 11687396 · filed Sep 15, 2025

The cargo area carpet assessing to the spare tire was soaking wet after the car driving in raining condition and go to car wash. The car already service once at the Honda dealership and they seal the cargo area gap. They said it’s manufactured defect and they need to reseal it. Water damage of trunk cargo area, cargo carpet and possibly car sensors on back of the car causing sensor malfunction. I am going to bring the car back to dealership and have them check the car again.

NHTSA ID 11575213 · filed Mar 4, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

The contact owns a 2024 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the passenger's side front wheel. The contact stated that the sound became louder while driving over uneven pavement. The vehicle was taken to the dealer to be diagnosed but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

NHTSA ID 11677513 · filed Jul 31, 2025

1) 2024 Honda Pilot is a 7 passenger vehicle w/2WD towing rating of 3500 pounds.With 4 people in the rows 1&2, and 4-20 lb. suitcases in the cargo area behind the 2nd row, the rear suspension has extreme negative camber on the suspension and it looks like it's weighted down with a ton of rocks in the back.This causes excessive tire wear on the inside of the rear tires.I brought this into the dealership to address, and they said that it's normal.They declined to check the alignment specs, and said that they just put a couple guys in the 2nd row and all looked normal.Must be inaccurate specs, or it has inadequate rear suspension and/or rear shocks.Why would a vehicle with 60% of the passenger/weight capacity, and with not even set up with a towing hitch, have this kind of problem?This should be investigated as we've never had this problem with our previous Honda's, or any other vehicle. 2) Since new, we have problems with the acceleration of the vehicle, primarily from a standing start.When we try to gently press on the gas peddle it surges forward like a person in a sports car trying to spin the tires.This has nothing to do with the pavement as it's dry concrete, and it is very hard to get the vehicle to move forward without spinning the front tires.Dealership says that it's normal as it just has to do with the gearing of the new 10 speed transmission and it's sensitive (huge understatement).This rapid acceleration is dangerous and can cause you to loose control, and even worse if we're driving on wet roads.I've never experienced a gas peddle/acceleration problem like this on any vehicle I've owned in 40 years, even sports cars.Drive one of these Pilot's and you'll see yourself! 3) Honda's Vehicle Data Privacy Notice is extremely unethical and should be illegal.Honda is collecting and selling it's clients personal info to third parties. They're trapping clients and compromising personal data and identity for even more money.This leads to identity theft.

NHTSA ID 11648231 · filed Mar 13, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

The contact owns a 2024 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the passenger's side front wheel. The contact stated that the sound became louder while driving over uneven pavement. The vehicle was taken to the dealer to be diagnosed but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

NHTSA ID 11677513 · filed Jul 31, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

My car stalled at a red light due to Auto Idle-Stop failure. It failed to restart, shifted itself to Neutral/Park, and the car was completely unresponsive for a minute. This is a huge safety hazard.

NHTSA ID 11707440 · filed Dec 29, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

There are two occurances 1-8/2/2025 While traveling down highway 69 over I40, at 75 MPH, the right rear tire blew. It was not a slow release, but rather a boom and then all kinds of noise. The car was hard to control but there was no accident. Had it been a front tire....The sidewall blew out. If I had run over something, my wife or I should have seen it and they tear would be in the other direction. I replaced two tires at that point. 2-8/25/2025 While in Florida, 1000 miles from home, I noticed I had a low left rear (driver) tire. I got some air to last overnight and parked the car. The next morning I drove to a tire shop. They pull the wheel off and let the air out of the tire. When they used the machine to break the bead lose, the whole flat square metal piece pushed through the sidewall of the tire. I have pictures of both tires. The tire are actually a Hankook DynaPro HP2 but was not listed. They are a 255/60R18 108H.

NHTSA ID 11684488 · filed Sep 2, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

In the last few months, two of the rear seats in my 2024 Honda Pilot (one in the second and one in the third) started giving false alerts that someone in unbuckled. At first, it would just occasionally ding, but now, if someone is sitting in those seats (and they ARE buckled in) the alert will go off basically the entire car ride and the dash will show that they are NOT buckled in...even though they are. Not only is this VERY frustrating, as it's left 2 seats in my car not useable, but it's also a massive hazard as a driver because I can't confirm is my passengers are properly buckled or not. I couldn't figure out why this would've randomly happened to me...and after some poking around on the internet I read that this seems to be a massive issue with these cars and that there is currently an investigation on this. I am begging you please take this seriously. It is a hazard and I, as a consumer of a pretty expensive vehicle, should not have to pay for such repairs that are obviously a manufacture defect and issue affecting so many.

NHTSA ID 11708675 · filed Jan 4, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .