2024 Honda Pilot Visibility Problems

For no reason at all the Panoramic view stationary window shattered

NHTSA ID

11773928

Incident

Oct 23, 2026

The moon roof cover broke. This causes a glare inside the vehicle that cannot be reduced during the day. We didn't have children in the car at the time it broke, but it snapped back violently.

NHTSA ID

11697344

Incident

Jul 27, 2025

While driving on the highway, the panoramic roof shattered on its own with no outside or inside influence. This put the safety of myself and others at risk as the noise was similar to a weapon being fired at point-blank range. Additionally, had the panoramic roof curtain not been closed, glass would have fallen onto my children. This problem has been reported by others online, and there is a class action lawsuit against Honda for it. I'm working with my local dealership, and they're refusing to repair it under warranty. Honda Corporate states that if the dealership refuses to repair it under warranty, that’s their right and they, Honda Corporate, cannot help me. I have photos taken immediately after it occurred, as well as video and audio from my dash camera showing that nothing impacted the vehicle. There was no prior warning that would allude to the possibility of the panoramic roof shattering.

NHTSA ID

11635149

Incident

Dec 28, 2024

While driving on the interstate loud pop and can hear glass from sunroof crack.

NHTSA ID

11625033

Incident

Nov 12, 2024

I purchased a 2024 Honda Pilot on [XXX]. In March, between the 4th & 22nd (approx 1800 mi) I thought I saw a crack but as my vehicle had been parked in the parking structure where I live adjacent the ports of LB & LA (prone to excessive dust) & recent rain/moisture causing the dust to form into lines I figured to wait until washing before confirming. On 3/22 I confirmed a crack - no point of impact. As I had planned a vacation to Mexico I opted to photograph the crack AND the vehicle in Mexico capturing date and location stamp. I returned on 4/16. On 4/29 I took my vehicle to El Monte Honda. I let the service advisor know about the crack & upon inspection he found a 2nd crack - no point of impact. The advisor said they were scratches on the inside - 2 piece laminated. I pushed back because the visible thickness of the crack I discovered did not match the hairline feel. He convinced me that replacing the windshield could lead to other issues such as leakage - a known problem on the current generation so I asked him to note the damage - he noted a scratch. I took the vehicle but ultimately decided it wasn't fair as both were in drivers line of sight. Upon return he said the system used to communicate between the dealership and manufacturer was down and would have to come back. I called 2 months later - no return call. 9/13/24 I decide to go to local dealer (Long Beach Honda). The service advisor inspected and said he would call Honda but did not. Driving away I noted a smudge where the advisor located a crack - a 3rd crack, no point of impact. Called Honda & they said no record of me going to the dealer. Closed case. On 10/1 I returned to LB Honda with a record from 4/29 and images. He said possible glass delamination but only because a Boeing engineer reenforced stress cracks. He did not return calls nor advise Honda. Called Honda. They refuse to do anything without a diagnosis and service advisors are running away in what appears a deliberate effort. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

NHTSA ID

11620196

Incident

Mar 23, 2024

Every time I drive my 2024 Honda Pilot I get dizzy and a headache from the distorted windshield. This is very dangerous to drive like this everyday to my jobs.

NHTSA ID

11585720

Incident

Feb 26, 2024

I noticed the windshield was distorted and wavy after purchasing my 2024 Elite. Honda approved the first replacement right away. The dealership claims the replacement windshield is defect free because they are annoyed with me. The replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. Honda is suggesting I take it to another dealer. I already tried that, but was refused service because they found out I just had it at another dealership. Dealerships don’t want to get involved with this known issue by Honda. Honda does not care about customers safety and repeatedly says they can’t do anything unless the dealership confirms there is an issue! This is absurd and downright dangerous!

NHTSA ID

11582022

Incident

Mar 7, 2024

The windshield that is installed on my vehicle distorts the view as you look through the windshield. It warps what you see looking through the windshield. I can best describe it as looking through a funhouse mirror or looking through some strange prescription glasses. It is very distracting and has caused me to nearly get in an accident. It gives me a headache with only moments of use. I don't feel safe driving the car. It is very hard to see and judge distance in front of the vehicle. I notified the dealer, and they said Honda knows about the issue. I have been waiting on the replacement windshield for 3+ weeks as the dealer said the windshields are backordered. I am stuck paying for a car that I can't drive safely.

NHTSA ID

11572791

Incident

Jan 31, 2024