2007 Hyundai Entourage Airbags Problems

The contact's fiancé owns a 2007 Hyundai Entourage. The contact stated while driving at an undisclosed speed, the air bags and memory fuel warning lights illuminated. Additionally, the vehicle was taken to AutoZone where it was placed on a diagnostic machine where a code generated for the catalytic converter. The vehicle was initially taken to the dealer for a recall repair however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

NHTSA ID

11482664

Incident

Sep 2, 2022

Mileage

98,000 mi

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC), 13V555000 (AIR BAGS) AND 16V843000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO HYUNDAI ON PERRYVILLE (343 N. PERRYVILLE RD, ROCKFORD, IL 61107) AND WAS REJECTED TO BE SERVICE DUE TO THE PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP SIGN, THE VEHICLE MADE AN ABNORMALLY LOUD NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 150,802. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11350875

Incident

Jul 10, 2020

Mileage

150,802 mi

AIRBAG LIGHT HAS BEEN ON FOR A COUPLE OF YEARS, NO RECALL AND GOSH WANTS US TO PAY FOR DIAGNOSE AND THEN ESTIMATE FOR REPAIR. ($175.00 PLUS $ FOR REPAIR)

NHTSA ID

11254829

Incident

Sep 4, 2017

AIR BAG LIGHT IS ON WHEN KEY IS IN ON POSITION. IT STAYS ON WITH OR WITHOUT PERSON IN PASSENGER SEAT, IN MOTION OR PARKED,

NHTSA ID

11191120

Incident

Jul 1, 2018

AIR BAG LIGHT IS ON WHEN KEY IS IN ON POSITION. IT STAYS ON WITH OR WITHOUT PERSON IN PASSENGER SEAT, IN MOTION OR PARKED,

NHTSA ID

11175089

Incident

Oct 18, 2018

Mileage

48,500 mi

AIR BAG LIGHT HAS COME ON 4 TIMES. 1ST TIME REPAIR WAS COVERED UNDER WARRANTY. 2ND TIME PAID OVER $300 TO REPAIR. 3RD TIME WAS ABLE TO FIX ISSUE BY REMOVING ITEMS FROM UNDER SEATS. 4TH TIME LIGHT REMAINS ON CURRENTLY. AFTER SEARCHING ONLINE MANY OTHER HYUNDAI OWNERS HAVE SIMILAR PROBLEMS. THIS SHOULD BE A RECALL ISSUE AND SAFETY ISSUES SHOULD NOT HAVE AN EXTRA FEE! UNETHICAL!!!

NHTSA ID

11006671

Incident

May 1, 2017

Mileage

89,000 mi

WILD DRIVE IN THE CITY IF I DRIVE OVER A MANHOLE IT SOUNDS HORRIBLE WHAT CAN BE INSTALLED NEW SKERKENSHOWBERS AND IT STILL DOES THE SAME THING I AM A NEW OWNER OF THIS VEHICLE ARE THERE ANY RECALLS ON THIS VEHICLE THANK YOU MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10958694

Incident

Mar 3, 2017

CONTROL ARMS ROTTED OUT AND WHILE I WAS DRIVING. I WAS DOING 25 ON A SIDE ROAD WHEN THE VEHICLE STARTED TO SLIDE AND WAS UNSTOPPABLE. I HAD TO PUT THE VEHICLE INTO PARK WHILE IT WAS STILL MOVING TO GET IT TO STOP. WHEN THE TOW TRUCK DRIVER AND POLICE ARRIVED THEY SAID THE CONTROL ARMS ROTTED OUT AND SNAPPED. HAD I MADE THE LEFT TO GO DOWN THE HILL THEY SAID I WOULD HAVE ENDED UP IN SOMEONE'S HOUSE. THE CAR SEAT DRIVER SIDE MOUNTS ARE SNAPPED AS WELL. *TR

NHTSA ID

10920059

Incident

Oct 28, 2016

Mileage

122,000 mi

FOR SEVERAL MONTHS NOW THE VEHICLE CONTINUES TO DISPLAY THE "AIRBAG" LIGHT ON WITHOUT GOING OFF. I HAVE BEEN TO NUMEROUS MECHANICS WHO HAVE ALL TOLD THE SAME THING THAT THE VEHICLE HAS A MANUFACTURER MALFUNCTION IN THE ELECTRONIC SYSTEM. ALL MECHANICS REFUSE TO TOUCH THE VEHICLE DUE TO THIS SERIOUS ERROR. THIS LIGHT APPEARED WITHOUT WARNING WHILE THE VEHICLE WAS PARKED AND WHEN TURNED ON THE AIRBAG LIGHT APPEARED. I AM UNCERTAIN AS TO WHEN. IN ADDITION, THERE IS A VERY SERIOUS CONCERN WITH THE DRIVERS SEAT WHERE IT IS SUPPOSE TO BE WELDED TOGETHER, HAS BROKEN CAUSING THE DRIVERS SEAT TO ROCK FREELY WHILE DRIVING. THIS IS ALSO AND CLEARLY A MANUFACTURER WELDING ERROR THAT OCCURRED WHILE DRIVING ON AN EVEN ROAD. THERE WAS NO FORCE OR EXTRA WEIGHT THAT CAUSED THIS INCIDENT AND ALSO ALL MECHANICS HAS SAID THIS TO BE A MANUFACTURER WELDING ERROR CLING FOR IMMEDIATE ATTENTION THAT IS A SERIOUS SAFETY RISK TO MY FAMILY AND MYSELF. THE SEAT BELTS ARE ALSO A SAFETY RISK AS THEY DO NOT FUNCTION PROPERLY WHEN FASTENED. SOME ARE TOO TIGHT CAUSING UNCOMFORTABLE DRIVING AND OFTEN STICK INTO THE SLIDING GROVE CAUSING NON-MANAGABILITY LEADING TO POSSIBLE INCIDENTS WHILE DRIVING. AGAIN, MECHANICS HAVE STATED THIS IS A MANUFACTURER ERROR WHICH IS REASON WE FIND IT NECESSARY TO FILE THIS COMPLAINT WITH OUR TRUSTED VEHICLE MANUFACTURER. THANK YOU. *TR

NHTSA ID

10778300

Incident

Sep 7, 2015

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT AS HE ATTEMPTED TO CHANGE LANES, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE BEFORE ROLLING OVER. IN ADDITION, NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED INJURIES ON THE KNEES. THE PASSENGER SUSTAINED A CONCUSSION AND HAD TO RECEIVED STITCHES. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000.

NHTSA ID

10403808

Incident

Sep 26, 2010

Mileage

32,000 mi

MY VAN WRENCHED INTO A POWER POLE BREAKING THE POLE GOING OVER A LARGE CURB AND DOWN AN EMBANKMENT. AIR BAGS DID NOT DEPLOY. I HAVE HAD PREVIOUS PROBLEMS WITH THE AIR BAG LIGHT STAYING ON AND DEALER SERVICE STATED THAT IT WAS FROM LOW VOLTAGE. *TR REPLACED BATTERY AT THAT TIME.

NHTSA ID

10378097

Incident

Jan 16, 2011

Mileage

71,000 mi

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING 55 MPH AND GETTING OFF AN EXIT RAMP, THE VEHICLE SUDDENLY ACCELERATED, PULLED TO THE LEFT AND BECAME OUT OF CONTROL. THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE HAD NOT BEEN REPAIRED ON THE FRONT SUSPENSION AND STEERING MECHANISM; WHEN THE CONTACT WENT TO PICK THE VEHICLE UP, HE WAS TOLD THAT THE TIE ROD, BALL JOINTS AND CONTROL ARM WERE ALSO REPLACED. OTHER PARTS NEEDED TO BE REPAIRED BUT WERE ON BACKORDERED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

NHTSA ID

10362235

Incident

Sep 9, 2010

Mileage

32,000 mi

"AIR BAG" LIGHT REMAINS ON. I AM INFORMED THAT I SO NOT HAVE AIRBAG PROTECTION. *TR

NHTSA ID

10298436

Incident

Jan 5, 2010

Mileage

43,600 mi

2007 HYUNDAI ENTOURAGE SLOWED FOR A SCHOOL BUS WAS REAR ENDED AT HIGH SPEED BY A PICK UP TRUCK. THE CAR IS NOW LISTED AS TOTALED. NO AIRBAG IN THE BACK OF THE VAN WENT OFF. IF MY DAUGHTER WAS IN THE REAR BACK SEAT SHE EASILY WOULD HAVE BEEN SERIOUSLY INJURED IF NOT DEAD. WHY DIDN'T THE AIRBAG ABOVE HER HEAD (WHERE SHE NORMALLY WOULD HAVE SIT IF SHE WAS IN THE CAR) GO OFF? *TR

NHTSA ID

10269318

Incident

May 13, 2009

Mileage

31,000 mi

WE BOUGHT A NEW HYUNDAI ENTOURAGE IN 07 THE FRONT TIRE WILL NOT HOLD AIR. THE KEY LESS REMOTE ENTRY HAS BEEN REPLACED AND IS STILL NOT WORKING. THE VAN WAS IN A ACCIDENT INVOLVING A POLE. THE VAN WAS GOING ABOUT 35 SLIDE ON ICE AND SMASHED THE HOLE FRONT END OF THE VAN. THE AIRBAGS DIDN'T DEPLOY BUT THE LIGHT FOR THE AIRBAGS IS ON. POSSIBLY INDICATING THEY DID DEPLOY BUT DIDN'T. WE THINK THIS COULD BE ALL ELECTRICAL. SOMEONE FOR HYUNDAI MOTOR AMERICA WILL BE OUT TO LOOK AT THE VAN IN 45 DAYS. WE WOULD LIKE THE VAN TOTALED. DUE TO NOT FEELING SAFE WITH THE AIRBAGS. *TR

NHTSA ID

10221112

Incident

Mar 2, 2008