Body & structureElectrical
Filed Sep 18, 2018
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR SLIDING DOORS OPERATED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO MART (288 BROADWAY, TAUNTON, MA) WAS CONTACTED, BUT STATED THAT THEY DO NOT REPAIR DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED.
- NHTSA ID
- 11130169
- Incident
- Sep 18, 2017
- Mileage
- 100,000 mi
Body & structureElectrical
Filed Oct 3, 2017
AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING
- NHTSA ID
- 11031455
- Incident
- Sep 30, 2017
- Mileage
- 68,000 mi
Electrical
Filed Sep 15, 2017
CHARGING SYSTEM PULSES THE HEADLAMPS, BRIGHT TO DIM. OFF IDLE STATIONARY
- NHTSA ID
- 11023663
- Incident
- Aug 27, 2017
- Mileage
- 144,098 mi
ElectricalInterior & seatsExterior lighting
Filed Mar 30, 2015
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE DOOR INDEPENDENTLY UNLATCHED AND OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHILE LEAVING THE DEALER. THE MANUFACTURER SENT AN ENGINEER WHO DECIDED TO REPLACE THE ENTIRE DOOR. IN ADDITION, WHILE DRIVING, ALL THE INTERIOR AND EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.
- NHTSA ID
- 10702563
- Incident
- Apr 1, 2011
- Mileage
- 6,000 mi
Electrical
Filed Jan 28, 2015
TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED CAUSING DAMAGE TO THE TRANSMISSION. AS A RESULT, THE WIRING HARNESS WAS REPLACED AND TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V356000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
- NHTSA ID
- 10679452
- Incident
- Dec 31, 2014
- Mileage
- 67,000 mi
ElectricalPowertrain (other)
Filed Jan 19, 2015
DASH 'ENGINE LIGHT' ACTIVATED, CHECK BY DEALER REVEALED TRANSMISSION ISSUE. TRANY SOLENOID AND WIRE HARNESS NEED REPLACEMENT. DEALER OR HYUNDAI MOTOR WOULD NOT INCLUDE WIRE HARNESS IN WARRANTY THOUGH IT WAS STATED IT SHORTED AND CAUSED MALFUNCTION. THE COMPLETE COST OF REPAIRS SHOULD BE COVERED UNDER 10 YR / 100000 WARRANTY. NOTE: REFER NHTSA ELECTRICAL HARNESS RECALL, #06V356000. THIS COVERED 07 VEHICLES, WHICH IS WHEN MY VEHICLE WAS BUILT. NOTE: HYUNDAI MOTORS CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10676518
- Incident
- Jan 1, 2015
- Mileage
- 67,700 mi
Electrical
Filed Sep 24, 2014
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,630. UPDATED 11/12/14*LJ UPDATED 07/15/2015*JS
- NHTSA ID
- 10638783
- Incident
- Sep 20, 2014
- Mileage
- 60,630 mi
Body & structureElectrical
Filed Sep 10, 2014
THE DOOR HANDLE JUST FELL OFF OF THE DOOR ON THE LEFT SIDE OF THE CAR. THE AUTOMATIC SLIDING DOOR HAS GIVEN US MANY PROBLEMS, WE HAVE TAKEN IT TO GET IT FIXED AND IT STILL DOES NOT SLIDE PROPERLY. WHEN MY HUSBAND TRIED TO OPEN THE DOOR THE HANDLE JUST FELL OFF. NOW WHAT DO WE DO. *TR
- NHTSA ID
- 10632257
- Incident
- Sep 6, 2014
Body & structureElectrical
Filed Aug 23, 2014
REAR LIFT-GATE DOOR LATCH ASSEMBLY FAILURE. *TR
- NHTSA ID
- 10627773
- Incident
- Jul 6, 2012
- Mileage
- 75,300 mi
Driver assistanceElectricalExterior lighting
Filed Mar 12, 2014
WHILE DRIVING ON INTERSTATE 40 IN MEMPHIS, TN, APPROXIMATELY 2:30 PM ON MARCH 07, 2014, THE ESC INDICATOR LIGHT BECAME ILLUMINATED ON THE DASH-BOARD. MY ATTEMPTS TO EXTINGUISH THE ILLUMINATED ESC LIGHT NUMEROUS TIMES FAILED TO RESET OR EXTINGUISHED THE ESC LIGHT. UPON ARRIVING HOME ABOUT 3:30 PM, I PARKED MY 2008 HYUNDAI ENTOURAGE, TURNED-OFF THE ENGINE AND RESTARTED THE ENGINE. THE ILLUMINATED INDICATOR ESC LIGHT DID NOT INAPPROPRIATELY ILLUMINATE. I INSPECTED THE EXTERIOR LIGHTS ONLY TO LEARN ALL OF THE REAR LIGHTS WERE STILL ILLUMINATED WITH THE ENGINE TURNED-OFF AND IN PARK. MY EFFORTS TO TURN-OFF THE REAR LIGHTS FAILED. I WAS INSTRUCTED TO DISCONNECT THE POSITIVE BATTERY TERMINAL AND BRING MY 2008 HYUNDAI ENTOURAGE IN FOR INSPECTION AND REPAIRS AT A HYUNDAI DEALERSHIP. AFTER I RECONNECTED THE BATTERY CABLE ON TUESDAY, MARCH 11, 2014, THE ESC INDICATOR LIGHT REAPPEARED (BECAME ILLUMINATED) AGAIN. AFTER ANOTHER HYUNDAI MOTOR AMERICA DEALERSHIP INSPECTED AND REPAIRED MY 2008 HYUNDAI ENTOURAGE, IT WAS LEARNED THAT THE PREVIOUS HYUNDAI DEALERSHIP PERFORMING THE "RECALL AND REPAIR" MECHANICAL WORK, "JERRY-RIGGED" (TO FIX AN OBJECT (USUALLY MECHANICAL) TO A WORKING CONDITION IN A HAPHAZARD WAY. ALSO KNOWN AS DOING A MACGYVER ON IT), OR REPAIRED MY ELECTRONIC STABILITY CONTROL (ESC) SYSTEM IN A MANNER INCONSISTENT OR CONTRARY TO HYUNDAI MOTOR AMERICA MANUFACTURER SPECIFICATIONS. THE HYUNDAI DEALERSHIP INTENTIONALLY AND PURPOSEFULLY USED PARTS THAT WOULD FAIL AND PUT MY SAFETY IN QUESTION. IN VIEW OF HOW I WAS TREATED BY PROFESSIONAL STAFF AT THAT DEALERSHIP DURING MY SEVEN (7) HOUR ORDEAL, I BELIEVE THE DEALERSHIP'S ACTION WAS AN ACT OF PURPOSEFUL SABOTAGE AND CRIMINAL NEGLIGENCE, DESIGNED TO PUT MY PERSONAL SAFETY IN QUESTION. *TR
- NHTSA ID
- 10568849
- Incident
- Mar 7, 2014
- Mileage
- 74,442 mi
ElectricalInterior & seats
Filed Apr 3, 2010
I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS.
- NHTSA ID
- 10323627
- Incident
- Apr 3, 2010
- Mileage
- 18,734 mi
Electrical
Filed Aug 18, 2008
TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE ALSO NOTICED THAT THE RADIO/CD/TAPE DECK WOULD NOT PROPERLY LOAD THE TAPES/CD'S. HE TOOK THE VEHICLE TO THE DEALER ON EIGHT OCCASIONS AND THEY REPLACED THE BATTERY, RADIO, AND THE PURGE VALVE DUE TO A POSSIBLE ELECTRIC SHORT IN THE RADIO SYSTEM. HE RECENTLY HAD THE VEHICLE REPAIRED AND IS WAITING TO DETERMINE IF THE REPAIR WAS SUCCESSFUL. THE FAILURE MILEAGE WAS 126 AND CURRENT MILEAGE WAS 5,000.
- NHTSA ID
- 10238773
- Incident
- May 31, 2008
- Mileage
- 126 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.