Interior & seats
Filed Mar 6, 2026
The contact's cousin owns a 2008 Hyundai Entourage. The contact stated that while driving 60-65 MPH at nighttime under snowy and icy conditions, the hood flew open and struck and shattered the windshield. The vehicle was pulled over to the side of the road, and the hood was closed but failed to latch securely. The vehicle was driven to the residence, where the contact became aware that the hood pistons were bent, and other unknown hood assembly parts were damaged. Additionally, the owner informed the contact that prior to the failure, the hood needed to be closed with excessive force to latch securely. The vehicle was taken to Safelite Auto Glass, where the windshield was replaced. The contact related the failure to NHTSA Campaign Number: 16V843000 (Latches/Locks/Linkages). The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
- NHTSA ID
- 11722453
- Incident
- Jan 18, 2026
Driver assistanceInterior & seats
Filed Feb 24, 2020
WHEN I STEPPED ON THE GAS FROM A STOP AT A RED LIGHT THE ENGINE STARTED RACING AND THE THROTTLE STUCK.THE ENGINE WOULDN'T STOP RACING SO I HAD TO TURN THE KEY OFF TO GET IT TO STOP. PRETTY SCARY. A SECONDARY ISSUE IS THAT THE REAR PASSENGER SEAT WILL NOT FLIP UP. IT'S LOCKED IN PLACE.
- NHTSA ID
- 11310993
- Incident
- Feb 22, 2020
- Mileage
- 114,000 mi
AirbagsInterior & seats
Filed Jun 21, 2017
FRONT PASSENGER SEAT WEIGHT SENSOR MALFUNCTION. THERE WAS NO INCIDENT/ACCIDENT. AIRBAG SERVICE LIGHT CAME ON, REGULAR GARAGES COULDN'T DIAGNOSE PROBLEM, ONLY A HYUNDAI DEALER CAN READ THE CODE; ONCE IT WAS DETERMINED THAT WEIGHT SENSOR WAS NOT WORKING, APPARENTLY THE ONLY SOLUTION IS TO REPLACE THE ENTIRE PASSENGER SEAT ASSEMBLY, CANNOT REPLACE JUST THE SENSOR.
- NHTSA ID
- 11000411
- Incident
- May 11, 2017
ElectricalInterior & seatsExterior lighting
Filed Mar 30, 2015
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE DOOR INDEPENDENTLY UNLATCHED AND OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHILE LEAVING THE DEALER. THE MANUFACTURER SENT AN ENGINEER WHO DECIDED TO REPLACE THE ENTIRE DOOR. IN ADDITION, WHILE DRIVING, ALL THE INTERIOR AND EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.
- NHTSA ID
- 10702563
- Incident
- Apr 1, 2011
- Mileage
- 6,000 mi
Body & structureInterior & seats
Filed Jul 16, 2014
THE REAR DOOR (HATCHBACK DOOR), (LATCHES/LOCKS/LINKAGE, STRUCTURE), ON MY 2008 HYUNDAI ENTOURAGE MINI-VAN, FAILED TO OPEN. ALL EFFORTS TO OPEN THE DOOR PROVED FRUITLESS. REQUEST HYUNDAI MOTOR AMERICA TO REPAIR LATCHES, LOCKS, AND/OR LINKAGE UNDER ONE OR MORE OF THE RECALL AND/OR REPAIR CONSENT DECREE NEGOTIATED WITH THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION (NHTSA). NOTE, LATCHES AND LOCKING MECHANISMS ON THIS VEHICLE HAVE FAILED PREVIOUS. REFERENCE THE PASSENGER SIDE OF THE VEHICLE SLIDING DOOR. *TR
- NHTSA ID
- 10611093
- Incident
- Jul 6, 2014
- Mileage
- 75,300 mi
Body & structureInterior & seats
Filed Oct 26, 2013
ENGINE HOOD RELEASED FROM CLOSED POSITION AND FLEW UP AT ABOUT 35-40MPH. LATCH AND SAFETY BOTH FAILED. NOTIFIED HYUNDAI USA ON OCT 26, 2013. RESULTED IN SIGNIFICANT HOOD DAMAGE BUT THANKFULLY, THE DRIVER MAINTAINED CONTROL AND NO INJURIES. *TR
- NHTSA ID
- 10549618
- Incident
- Oct 25, 2013
- Mileage
- 33,033 mi
Interior & seats
Filed Sep 5, 2012
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND A BELL CHIMED FROM THE CONTROL PANEL INTERMITTENTLY. THE CONTACT ALSO STATED THE DRIVER'S SIDE SLIDING DOOR FAILED TO LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 68,000.
- NHTSA ID
- 10473876
- Incident
- Sep 1, 2010
- Mileage
- 50,000 mi
Interior & seats
Filed May 6, 2010
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 40-45 MPH, THE DRIVERS DOOR OPENED WITHOUT WARRANT. SHE IMMEDIATELY SLOWED DOWN, PULLED OVER TO THE SHOULDER OF THE ROAD AND CLOSED THE DOOR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE WITHOUT INCIDENT WHERE IT WOULD LATER BE TOWED TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 16,747.
- NHTSA ID
- 10329152
- Incident
- May 6, 2010
- Mileage
- 16,747 mi
ElectricalInterior & seats
Filed Apr 3, 2010
I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS.
- NHTSA ID
- 10323627
- Incident
- Apr 3, 2010
- Mileage
- 18,734 mi
Body & structureBrakesInterior & seats
Filed Jan 5, 2010
THE SLIDING DOORS DO NOT OPEN AND CLOSE PROPERLY. SOMETIMES THEY WORK AND SOMETIMES THEY DO NOT. THEY MAY CLOSE HALF WAY AND THEN GO BACK TO OPEN POSITION AND STAY THERE OR GO BACK TO CLOSED POSITION. THE DRIVER SIDE DOOR CLOSED ON ME ONCE WHEN I WAS STRAPPING MY GRANDSON IN, IT HAD BEEN OPEN AWHILE. LUCKILY I HAD THE KEY ON THE FLOOR IN FRONT OF ME AND USED THE KEY FOB TO OPEN IT. THE DOOR DID NOT OPEN AUTOMATICALLY WHEN IT HIT ME, AS I SUPPOSED IT WOULD. THESE DOORS WERE REPLACED A FEW MONTHS AGO. THE SAME THING HAPPENED WITH THE HATCH DOOR, MY HUSBAND CLOSED IT WHILE I WAS REACHING FOR SOMETHING INSIDE THE VAN. I JUMPED OUT OF THE WAY BUT IT HIT ME ON THE SHOULDER AND DID NOT STOP. AS I WAS SLOWING DOWN AT A STOP SIGN THE CAR DID NOT SLOW FAST ENOUGH AND I HAD TO PUSH THE PEDAL ALL THE WAY DOWN TO GET THE CAR TO STOP COMPLETELY. I HAD NO WARNING THAT THERE WAS ANYTHING WRONG WITH THE BRAKES. NO LIGHTS ON THE DASH, NO NOISES, NOTHING HAD HAPPENED BEFORE THAT. I TOOK IT IN THE NEXT DAY AND WAS TOLD IT WAS FIXED AND IT WAS DUE TO HEAT. I HAVE LOST ALL POWER IN THE CAR WHILE DRIVING. LUCKILY, I WAS NOT ON THE HIGHWAY AT THE TIME AND MY GRANDCHILDREN WERE NOT IN THE CAR. I COASTED TO A FRIENDS HOUSE AND STOPPED IN FRONT OF HIS HOUSE AND ASKED WHAT MIGHT BE WRONG WITH THE VAN. HE ADVISED ME TO SHUT IT OFF FOR AWHILE AND LET IT RESET, THEN TURN IT ON AGAIN. AFTER IT HAPPENED A SECOND TIME I TOOK IT IN FOR REPAIR. WHILE DRIVING I HAVE HAD TO ENDURE LIGHTS FLASHING ON AND OFF IN THE CAR. THE OVERHEAD READING LIGHTS IN FRONT AND BACK, THEY TAKE TURNS. THEN THE BEEPING STARTS TOO (THE DOOR OPEN LIGHT GOES ON THE DASH). THAT ALSO TAKES TURNS. SOMETIMES THEY ALL GO ON AT THE SAME TIME AND GO OFF AND ON OR OFF, AND TAKE TURNS GOING ON AND OFF. ITS MADDENING, AND I HAVE TO DRIVE THROUGH THIS. *TR
- NHTSA ID
- 10298228
- Incident
- May 30, 2009
Interior & seats
Filed Feb 8, 2009
POWER SLIDING DOORS ON VAN START TO CLOSE THEN POP OPEN ABOUT 6; CAR MAKE A BEEPING SOUND AND THE DOORS HAVE TO BE CLOSED MANUALLY. *TR
- NHTSA ID
- 10257959
- Incident
- Oct 14, 2008
- Mileage
- 3,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.