2013 Hyundai Genesis Owner Complaints

2013 Hyundai Genesis sedan (BH) is experiencing the intermittent soft brake pedal and reduced braking pressure that matches the TSB 22-BR-001H for the HECU on 2009-2012 Genesis sedans. I took it to the local dealership but their mechanic said they could not recreate the condition. The ABS and ESC lights have both come on at times but I was told there are no stored codes. The tech noted that the rear driver brake pads appeared to have some additional wear indicating additional ABS activity or sticking brake pads. I paid to have a brake service performed and the brake fluid flush/replacement performed to eliminate the concern of any air entrapment or sticking brake pads. However, this work did not resolve the problem. The shop said there are no open recalls nor brake related TSBs for the 2013. They have not fully tested the master cylinder, booster, nor the HECU. With no support for the model year, despite the MANY issues reported for this problem on the 2013 and Hyundai's knowledge of these problems form 2009-2020 model years, this TSB should be expanded for additional model years and likely should be considered as a recall repair due to the safety risk of brake pressure loss.

NHTSA ID

11705152

Incident

Dec 4, 2025

Driving the vehicle between 35 and 40 mph, the vehicle completely shut off without warning. No check engine light prior to the vehicle shutting down. It was taking to the dealership for a scheduled oil change and the issue with was mention to the dealership. They told me that they hadn't heard of that issue at the time.

NHTSA ID

11589161

Incident

Jun 2, 2022

Brake pedal has to be pushed harder than normal to get brakes to engage. Dealer has diagnosed problem as faulty ABS module which is not considered as part of recall for CCU unit on other hyundai models

NHTSA ID

11580778

Incident

Jan 1, 2024

SOFT BRAKE PEDAL ON APPLICATION...AND CONTINUES TO FLOOR BEFORE ANY ACTIVE BRAKING. NO WARNING OR LIGHTS ACTIVE ON DASH. THIS RESULTS IN EXTENDED BRAKING DISTANCE AND POSSIBLE COLLISION WITH VEHICLES AHEAD. ISSUE IS KNOWN TO MANUFACTURER AND DEALERS. DEALERS DELAY AVOID REPAIRS STATING NO PARTS (58920-3M3A6) AVAILABLE. HYUNDAI TSB 21-BR-001H-1 ISSUED FOR HYUNDAI GENESIS 2009THRU 2012 MANUFACTURE DATE, HOWEVER BRAKING FAILURES CONTINUE FOR LATER MODEL YEARS DUE SAME PART #. DEALER DIAGNOSED ISSUE.

NHTSA ID

11577690

Incident

Feb 16, 2024

The rear passenger window will no longer rise. This leaves my car an easy target for theft and water damage.

NHTSA ID

11575918

Incident

Aug 8, 2023

SUNROOF GLASS SHATTERED WHILE DRIVING ON INTERSTATE 295 JACKSONVILLE,FL FOR REASONS UNKNOWN. Luckily interior sunroof shade was pulled close or the shattered glass fragments would have fallen on passengers heads, The sunroof OEM is a powered sunroof that was in closed position and is not used or opened often. Outside weather at time was DAY LIGHT about 4:45pm no rain temp about 55 degrees. Called local Hyundai dealer to see if there were any open recalls & TSB's related to the sunroof shattering. They said none. I have pictures if needed. I tried to upload them but your website kicked me out when I hit the upload link below.

NHTSA ID

11563387

Incident

Jan 2, 2024

On multiple occasions, occurring more and more frequently, my 2013 Genesis R-Spec sedan has experienced brake pedal fade issues. The brakes work fine one minute and the next the pedal will go almost to the floor before slowing the vehicle down. The car has approximately 150K miles and is still in great shape. Brakes have been serviced, checked, and inspected by a reputable mechanic. No leaks or other issues noted. I did find a TSB related to this, Hyundai TSB [XXX], also it looks like there is a recall on earlier models, recall number13V-489 / 114, built on or before March of 2012. My car was built Oct 2012, but i believe it is affected. I contacted my local dealer to check to see if the TSB had been expanded or if there were any other issues and no deal. The person on the phone did tell me my car was not covered under the two issues above. I have since made an appointment to have the computer scanned to gather additional data. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated he provided the an incorrect TSB number and would like to provide the correct number.

NHTSA ID

11559647

Incident

Dec 5, 2023

The dashboard near front passenger side airbag is cracked and Hyundai wouldn’t tell me if it affects airbag deployment or safety.

NHTSA ID

11526112

Incident

Oct 31, 2022

The contact owns a 2013 Hyundai Genesis. The contact stated that after engaging the parking brake, the wheels would intermittently lock-up while driving at various speeds, without warning. The contact had taken the vehicle to a dealer where he was informed that the entire electrical parking brake system needed to be replaced. The manufacturer was also notified of the failure and offered to partially pay for a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 70,000.

NHTSA ID

11508706

Incident

Nov 1, 2021

Mileage

70,000 mi

The problem is with the car's braking. Sometimes, the brake pedal will exhibit a "Low Brake Pedal" problem, where the point where the brake pedal starts to stop the car is lower than normal. If I use the brakes and then use them again right away, the brakes always stop the car as they should. But sometimes, you have to press the brake pedal further to the floor to get the car to stop. I've had the brake fluid replaced and this didn't change the behavior. The Hyundai dealership said the problem is either a faulty automatic brake system (ABS) component or a faulty master cylinder. At this point, the car still stops, however, it's odd to have to press the brake pedal further to have to get the car to stop. As this gets worse, the pedal may have to be pressed to the floor to get the car to stop. And eventually, the car might not stop even if the brake pedal is pressed to the floor. This problem is just like NHTSA recall campaign #13V489000, which affects Hyundai year models 2009-2012. But my car is a 2013, just one year after that recall's model year window.

NHTSA ID

11500660

Incident

Nov 7, 2022

Car overheated and engine now needs replacement

NHTSA ID

11475815

Incident

Mar 23, 2022

What component or system failed or malfunctioned, and is it available for inspection upon request? <-- ABS Hydraulic Module Control Unit How was your safety or the safety of others put at risk? <--I barely had brakes, the dealer was shocked I even made it to the dealership. I was on the road and I could have died b/c the ABS system went bad. Has the problem been reproduced or confirmed by a dealer or independent service center? <--Yes it has been confirmed by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? <--It has been inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? <--No! there were no warning lights or indication that the system was in line for failure. I noticed an issue when I had to floor the brakes in order for the car to stop. It first appeared in Oct 2021.

NHTSA ID

11451991

Incident

Oct 30, 2021

The contact owns a 2013 Hyundai Genesis. The contact stated while approaching a traffic light at 35 MPH and depressing on the brake pedal, the vehicle began to pull to the left. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake hydraulic system unit to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 89,000.

NHTSA ID

11451559

Incident

Nov 1, 2021

Mileage

89,000 mi

The contact's daughter owned a 2013 Hyundai Genesis. The contact stated that while his daughter was driving at approximately 35 - 40 MPH, another vehicle ran a red light and crashed into the contact's daughter's rear driver's side door and tire, which caused her vehicle to spin into a 90-degree angle. None of the air bags deployed upon impact. The contact's daughter, her husband, and their thirteen-year-old daughter, who were passengers in the vehicle, later received medical treatment but did not sustain any injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

NHTSA ID

11449550

Incident

Jan 31, 2022

Mileage

56,000 mi

The contact owns a 2013 Hyundai Genesis. The contact stated while driving 50-60 MPH, the brake pedal was depressed but failed to respond and remained on the floorboard. The contact also stated that the vehicle was making abnormal sounds. The contact continued to depress the brake pedal for 30 seconds until the vehicle stopped. There were no warning lights illuminated. The contact veered to the side of the road and parked the vehicle. The contact was able to drive the vehicle to her residence with assistance. The contact referenced NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 146,000.

NHTSA ID

11443865

Incident

Dec 7, 2021

Mileage

146,000 mi

The car was rear-ended while in a stop and go traffic on a highway. The headrest on the driver side disintegrated exposing some hard internal parts that caused extensive head skin lacerations. The accident resulted also in and facial bruises and nose injuries. The driver and passenger were taken to Emergency Room. The car was towed away and subsequently declared a total loss.

NHTSA ID

11440632

Incident

Nov 3, 2021

Happend on 11/13/2021 morning around 10.30 AM. I lost complete control on my Hyundai GENESIS 2013 (v8, Race Specification 5.0) on brakes. I was gonig downhill and wanted to control the car but car was not responsive at all after applying breaks. This happened only for a few seconds, the engigne light came up on dashboard, a couple of other lights on dashboard also may have lighted, but I did not remember which one. I was very scared for a few moments. The engine light and other alram ligts went down and I got control. I want to take this car to nearby Hyundai dealer but I wanted to record this incident, so that if it happens while I drive, I should not be blamed for reckless driving. I am driving this car for many years (since 2013) and this has never happened before.

NHTSA ID

11440547

Incident

Nov 13, 2021

On Wednesday, September 29, 2021 at approximately 2:30pm, the engine failed suddenly while driving on the freeway in the left-hand lane at approx. 65 mph. Vehicle vibrated and gave off loud knocking sound and engine power was lost. Electrical power was maintained. No emergency lane was available on the left, so I had to coast to the right-hand emergency lane. Vehicles from behind came extremely close to striking my vehicle. The vehicle is currently in the possession of Hyundai; and appears to indicate connecting rod bearing failure.

NHTSA ID

11435981

Incident

Sep 29, 2021

The contact owns a 2013 Hyundai Genesis. The contact stated while driving approximately 60 MPH, the vehicle stalled. After restarting the vehicle, the vehicle failed to accelerate above 25 MPH. There were several unknown warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 162,000.

NHTSA ID

11431976

Incident

Jul 29, 2021

Mileage

162,000 mi

While I am driving at around 20 mph, all of sudden engine shuts off, steering wheel is frozen, brake doesn't work, all light remained on dash board. I put it in park and start it. It comes back without any issues. No code are registered so dealer can not see the problem. Also happened in parking a lot about 5 weeks back. This is big safety issue where I might run into somebody without steering wheel and brake control.

NHTSA ID

11426178

Incident

Jul 22, 2021

The multi function switch on the steering column has a short within its components. When driving at night with the headlights on and I activate the multi function switch to change lanes, the headlights flicker. This is the second multi function switch that is having the same symptoms, because I had the same problem years ago and the multi function switch was replaced under warranty. It is now exhibiting the same symptoms as before but is no longer under warranty.

NHTSA ID

11421460

Incident

Jun 11, 2021

VEHICLE NOT STARTING PROPERLY AND THE HYUNDAI DEALERSHIP NOR OTHER CERTIFIED SHOPS CAN FIGURE OUT WHAT'S CAUSING THIS PROBLEM. I'VE SPENT OVER $1000 AND STILL NO PROGRESS. DEALERSHIP EVEN REACHED OUT TO HYUNDAI TECH FOR ADVICE .STILL NO ANSWER. IT'S BEEN TIMES I'VE BEEN SITTING 15 MIN TRYING TO GET THE CAR TO START. I'M READING BLOGS AND I SEE MANY OTHER PEOPLE ARE EXPERIENCING THIS ISSUE..PLEASE HELP

NHTSA ID

11408606

Incident

Aug 13, 2019

AFTER THE TRACTION CONTROL LIGHT COMES ON WHEN USING THE VEHICLE. THE BRAKE PEDAL IS HARD TO PUSH AND CAUSES THE CAR TO PULL AND FAILS TO SLOW DOWN AS NORMAL. YOU THEN HAVE TO COME TO A COMPLETE STOP AND PUMP THE BRAKE PEDAL DOWN TO THE FLOOR TWO OR THREE TIMES AND THE BRAKES FUNCTION AS NORMAL AGAIN UNTIL THE TRACTION CONTROL LIGHT COMES ON AGAIN. SEEMS TO BE A COMMON ISSUE BASED ON SEVERAL FORUMS THAT I READ. IT IS A SAFETY CONCERN, BECAUSE YOU DON'T KNOW WHEN IT WILL HAPPEN TO YOUR CAR'S BRAKES UNLESS YOU SEE THE TRACTION CONTROLL LIGHT COME ON AND IF YOU DON'T KNOW THE ABS LIGHT WENT ON IT SURPRISES YOU AND YOU CAN EASILY NOT BE ABLE TO STOP IN THE NORMAL DISTANCE OR THE PULLING TO ONE SIDE ALMOST CAUSES THE CAR TO VEER INTO ON COMING TRAFFIC.

NHTSA ID

11394937

Incident

Feb 3, 2021

Mileage

100,000 mi

I WAS DRIVING AND EVERY LIGHT IN THE DASH CAME ON AND THE CAR SHUT COMPLETELY DOWN I WAS ABLE TO COAST INTO KFC PARKING LOT TO STOP AND RESTART.

NHTSA ID

11348734

Incident

Aug 11, 2020

Mileage

112,000 mi

PURGE VALUE FAILURE

NHTSA ID

11337996

Incident

Jul 7, 2020