2013 Hyundai Genesis Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Hyundai Genesis, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine4124.1%
- Brakes2514.7%
- Powertrain (other)2011.8%
- Electrical1710.0%
- Airbags137.6%
- Driver assistance127.1%
- Steering105.9%
- Fuel system74.1%
- Body & structure42.4%
- Seat belts42.4%
- Suspension31.8%
- Interior & seats31.8%
- Other / unspecified31.8%
- Tires & wheels31.8%
- Visibility21.2%
- Exterior lighting21.2%
- Transmission10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Driving the vehicle between 35 and 40 mph, the vehicle completely shut off without warning. No check engine light prior to the vehicle shutting down. It was taking to the dealership for a scheduled oil change and the issue with was mention to the dealership. They told me that they hadn't heard of that issue at the time.
Car overheated and engine now needs replacement
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
2013 Hyundai Genesis sedan (BH) is experiencing the intermittent soft brake pedal and reduced braking pressure that matches the TSB 22-BR-001H for the HECU on 2009-2012 Genesis sedans. I took it to the local dealership but their mechanic said they could not recreate the condition. The ABS and ESC lights have both come on at times but I was told there are no stored codes. The tech noted that the rear driver brake pads appeared to have some additional wear indicating additional ABS activity or sticking brake pads. I paid to have a brake service performed and the brake fluid flush/replacement performed to eliminate the concern of any air entrapment or sticking brake pads. However, this work did not resolve the problem. The shop said there are no open recalls nor brake related TSBs for the 2013. They have not fully tested the master cylinder, booster, nor the HECU. With no support for the model year, despite the MANY issues reported for this problem on the 2013 and Hyundai's knowledge of these problems form 2009-2020 model years, this TSB should be expanded for additional model years and likely should be considered as a recall repair due to the safety risk of brake pressure loss.
Brake pedal has to be pushed harder than normal to get brakes to engage. Dealer has diagnosed problem as faulty ABS module which is not considered as part of recall for CCU unit on other hyundai models
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I'VE SEEN A LOT OF THESE CARS AND READ ABOUT A LOT OF THESE CARS WITH TRANSMISSION PROBLEMS I WAS SITTING ON A REGULAR ROAD IN PARK MY CAR SLIPPED INTO REVERSE WITH NO WARNING WHAT SO EVER WHILE THE GEAR STICK WAS STILL IN DRIVE I THINK THESE COULD HAVE BEEN BUILT STRONGER OR SAFER TO AVOID THIS AND THAT WAS JUST ONE INCIDENT OUT OF ABOUT 20 BUT THAT WAS BY FAR THE WORST
STALLED TWICE ON THE SAME DAY - STALLED WHILE TURNING RIGHT AT THE ENTRANCE OF ROUNDABOUT AT LOCAL SCHOOL. CAR LOST CONTROL DUE TO STALL AND WENT CROSS THE OPPOSITE LANE. ALL DASH LIGHTS WERE ON SIMILAR TO TURNING CAR ON WITHOUT TURNING ENGINE. FORTUNATELY NO CARS ON THE OPPOSITE SIDE. QUICKLY SHIFTED TO NEUTRAL AND TRIED TO START THE ENGINE. IT TOOK 2-3 SECS FOR THE ENGINE TO START. - STALLED AGAIN 2 HOURS LATER ON THE SAME OUTING WHEN TURNING RIGHT TO LOCAL RESTAURANT. CAR LOST CONTROL GOING INTO PARKING LOT. ALL DASH LIGHTS WERE ON. - THIS IS AT LEAST THE TENTH TIME IT HAPPENED IN OUR 6 YEARS OF OWNERSHIP WITH 100K MILES ON THE CAR. PREVIOUS FILED ODI NUMBER 10606872, 10746269, 11221909, 11221913 AND 11221917. - WEATHER CONDITION: ABOVE 80 DEGREES. IT IS POSSIBLE THAT THE ISSUE HAS TO DO WITH HOT WEATHER. PURELY SPECULATION HERE. I ALSO REPORTED MAY 23RD, 2015 INCIDENT TO HYUNDAI CUSTOMER SERVICE BACK IN JUNE 29TH, 2015. THERE WERE NO REPLY FROM HYUNDAI. I WILL FILE ANOTHER COMPLIANT TO HYUNDAI AGAIN. VERY FRUSTRATED. FOR REFERENCE, I CAME ACROSS THESE SIMILAR CASES WHILE DOING MY RESEARCH THAT OTHERS COMPLAINED. HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/GENESIS/CAR-STALL-PROBLEMS.PHP HTTPS://WWW.GENCOUPE.COM/GENERAL-DISCUSSION/582297-HYUNDAI-GENESIS-STALLING-PROBLEM-DANGEROUS-PLEASE-HELP.HTML HTTPS://GENESISOWNERS.COM/GENESIS-FORUM/THREADS/POWER-STALL-WHEN-TURNING-LEFT-TO-CHANGE-LANES-IN-STOP-AND-GO-TRAFFIC.11153/ HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/GENESIS/2012/ENGINE/ENGINE_STALLS_SHUTS_OFF_WHILE_DRIVING.SHTML HTTP://WWW.HYUNDAI-FORUMS.COM/201-GENESIS/147545-HYUNDAI-GENESIS-STALLING-PROBLEM-DANGEROUS-PLEASE-HELP.HTML POWER STALL WHEN TURNING LEFT TO CHANGE LANES IN STOP AND GO TRAFFIC HTTPS://GENESISOWNERS.COM/GENESIS-FORUM/THREADS/POWER-STALL-WHEN-TURNING-LEFT-TO-CHANGE-LANES-IN-STOP-AND-GO-TRAFFIC.11153/
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2013 Hyundai Genesis. The contact stated that after engaging the parking brake, the wheels would intermittently lock-up while driving at various speeds, without warning. The contact had taken the vehicle to a dealer where he was informed that the entire electrical parking brake system needed to be replaced. The manufacturer was also notified of the failure and offered to partially pay for a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 70,000.
The contact owns a 2013 Hyundai Genesis. The contact stated while driving approximately 60 MPH, the vehicle stalled. After restarting the vehicle, the vehicle failed to accelerate above 25 MPH. There were several unknown warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 162,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The dashboard near front passenger side airbag is cracked and Hyundai wouldn’t tell me if it affects airbag deployment or safety.
The contact's daughter owned a 2013 Hyundai Genesis. The contact stated that while his daughter was driving at approximately 35 - 40 MPH, another vehicle ran a red light and crashed into the contact's daughter's rear driver's side door and tire, which caused her vehicle to spin into a 90-degree angle. None of the air bags deployed upon impact. The contact's daughter, her husband, and their thirteen-year-old daughter, who were passengers in the vehicle, later received medical treatment but did not sustain any injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT FAILURES OF THE BACKUP CAMERA, THE CRUISE CONTROL, AND THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS. ADDITIONALLY, WHILE THE BRAKE PEDAL WAS DEPRESSED, BRAKE FLUID LEAKED FROM THE BRAKE LINES. THE CONTACT STATED THAT THE FAILURE CAUSED THE BRAKE PEDAL TO GO TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO HYUNDAI OF LA QUINTA LOCATED AT (79025 CA-111, LA QUINTA, CA 92253) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED ON THE BRAKE LINES HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
DRIVING LESS THAN 3000 MILES SINCE PURCHASED (74,000) - THE VEHICLE HAS POWERED DOWN/ENGINE SHUT 4 TIMES WHILE STOPPED AT A LIGHT ATTEMPTING TO TURN LEFT AND 1 TIME WHILE ACCELERATING UP A HILL. ALL 5 TIMES HAVE BEEN IN TOWN ROADS GOING UNDER 40 MILES PER HOUR OR AT A STOP. THE KEY HAS BEEN PLACED IN THE KEY INSERT EVERY TIME SO THERE WAS NO WAY FOR US TO BUMP IT WHILE DRIVING. IN ORDER TO GET IT STARTED AGAIN, YOU HAVE TO PLACE IT IN PARK AND POWER IT UP AGAIN. MOST RECENT HAPPENED TODAY SO WE ARE NOW FILING A COMPLAINT.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I WAS DRIVING AND EVERY LIGHT IN THE DASH CAME ON AND THE CAR SHUT COMPLETELY DOWN I WAS ABLE TO COAST INTO KFC PARKING LOT TO STOP AND RESTART.
WHILE TURNING RIGHT OR LEFT AT SLOW RATE THE VEHICLE STALLS, POWER STEERING SHUTS DOWN. I HAVE REPORTED TO HYUNDAI ON 2 OCCASIONS. DEALER SAYS ISSUE CAN'T BE REPLICATED. MAJOR SAFETY CONCERN AND THERE ARE NUMEROUS REPORTS ONLINE OF THE EXACT SAME ISSUE AS MINE. IN MOTION, CITY STREET, TURNING. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
PURGE VALUE FAILURE
WELL IT ONLY HAPPENS ON HOT DAY OR IN SUMMER. IN STOP AND GO TRAFFIC. WHILE I'M DRIVING THE CAR ALL OF A SUDDEN GAS FUMES FILL UP THE INSIDE OF MY CAR SO BAD THAT I GOTTTA PULL OVER FOR A WHILE. THE OTHER DAY IT HAPPEN TO ME AGAIN AND I ALMOST PASSED OUT WHILE DRIVING. I'VE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES BEFORE AND THEY TELL ME THAT THEIRS NOTHING WRONG WITH IT OR THEY DON'T KNOW WHAT IT IS. I'VE OWND THE CAR SINCE IT WAS NEW AND IT'S BEEN DOING THIS SINCE THEN. NOW THAT IT ALMOST MADE ME BLACK OUT WHILE DRIVING WAS THE LAST SRRAW FOR ME. IT'S MADE ME HAVE HEADACHES BEFORE BUT NOT PASS OUT LIKE THE OTHER DAY. THIS IS WHY I'M REPORTING THIS TO YOU GUYS HOPING YOU COULD HELP ME. THIS ONLY HAPPENS WHEN I'M I. STOP AND GO TRAFFIC IN THE CITY WHEN IT'S REALLY HOT OUT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
SUNROOF GLASS SHATTERED WHILE DRIVING ON INTERSTATE 295 JACKSONVILLE,FL FOR REASONS UNKNOWN. Luckily interior sunroof shade was pulled close or the shattered glass fragments would have fallen on passengers heads, The sunroof OEM is a powered sunroof that was in closed position and is not used or opened often. Outside weather at time was DAY LIGHT about 4:45pm no rain temp about 55 degrees. Called local Hyundai dealer to see if there were any open recalls & TSB's related to the sunroof shattering. They said none. I have pictures if needed. I tried to upload them but your website kicked me out when I hit the upload link below.
MY DAUGHTER GOT HIT BY 2 CARS AND ONLY THE HEADREST POPPED OPENED BUT NO AIRBAGS WENT OFF. A CAR HIT THE CAR BEHIND HER, SHE WAS A COMPLETE STOP, THE CAR THAT HIT THE CAR BEHIND HER THEN HIT HER ON THE PASSENGER SIDE (ALMOST LIKE A T-BONE). SHE NOW HAS A LOT OF SHOULDER, NECK AND SPINE ISSUES FROM GETTING SLAMMED INTO THE DRIVERS DOOR. IF THE SIDE AIRBAG WOULD HAVE GONE OFF, SHE WOULD NOT BE IN SO MUCH PAIN FROM GETTING HIT FROM BEHIND AND 2 SECONDS LATER GOT HIT FROM THE SIDE. I SEE LOTS OF ISSUES ON THE COUPE BUT NOT ON THE SEDAN MODELS & I FEEL THAT OTHERS SHOULD KNOW THIS TOO. ALSO, COLORADO POLICE FORGOT TO PUT PASSENGER IN HER CAR ON THE REPORT AND THEY REFUSE TO FIX IT. HER PASSENGER TOOK THE HIT ON PASSENGER DOOR AND THEY HAD TO PULL THE OTHER CAR OUT OF MY DAUGHTERS CAR. WE ARE VERY CONCERNED ON THE FRAME DAMAGE, BUT THE COLLISION REPAIR SAID "DON'T WORRY ABOUT IT, IT WILL BE FIND IF HIT AGAIN, HER AIRBAGS DID NOT GO OFF EITHER. THE DAMAGE WAS JUST OVER $11K AND INSURANCE VALUED CAR AT $17K WITH NO PROOF ON HOW THEY CAME UP WITH NOT TOTALING THE CAR. SHE IS PARANOID TO DRIVE IT NOW, CUZ WE DON'T KNOW IF THE AIRBAGS WILL GO OFF. COLLISION COMPANY REFUSED TO CHECK THE SENSORS, STATING "WE SHOULD HAVE HAD THEM CHECKED BEFORE WE BOUGHT THE CAR". WHAT? SO I AM NOT SURE HOW THEY CAN SAY IF SAFE TO PICK THE CAR UP AND OKAY TO DRIVE. ALSO, STATE FAM WAS NOT VERY HELPFUL AT ALL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The car was rear-ended while in a stop and go traffic on a highway. The headrest on the driver side disintegrated exposing some hard internal parts that caused extensive head skin lacerations. The accident resulted also in and facial bruises and nose injuries. The driver and passenger were taken to Emergency Room. The car was towed away and subsequently declared a total loss.
DRIVE SIDE SEAT BELT NO LONGER LATCHES. I WAS DRIVING AND NOTICE THAT IT WAS UNBUCKLE. WHEN I TRIED TO BUCKLE IT AGAIN IT WOULD NOT BUCKLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE FRONT ROTORS BENDED AND CAUSED THE FRONT SUSPENSION TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,200.
ON JANUARY 11TH 2014, I PURCHASED A BRAND NEW 2013 HYUNDAI GENESIS FROM BROWN'S MANASSAS HYUNDAI IN 8651 CENTERVILLE ROAD, MANASSAS, VA 20110. ON MY INVOICE IT WAS STATED THAT IT IS A BRAND NEW CAR. TWO MONTHS AFTER I PURCHASED THE CAR, I HAD A SENSOR PROBLEM, WHICH I GOT FIXED IN FAIRFAX HYUNDAI WHICH IS VERY UNUSUAL FOR A BRAND NEW CAR. ON 10TH APRIL, I HEARD GRINDING NOISE FROM THE REAR RIGHT TIRE. I TOOK IT TO OTHER HYUNDAI AGAIN. BELOW IS THE REPORT THAT THEY GAVE ME AND I WAS STUNNED. "TECHNICIAN FOUND THAT THE REAR RIGHT STRUT HAD SNAP FROM BOLD ON FRAME, ONE BOLT MISSING PRIOR AND ALSO FOUND GREEN DUCT TAPE THAT WAS HOLDING THE STRUT TO THE CAR. CUSTOMER ADVISED VEHICLE IS UNSAFE TO DRIVE. IF VEHICLE IS DRIVEN THERE IS A HIGH POSSIBILITY OF THE STRUT FALLING OFF WHICH IS VERY DANGEROUS AND AN ACCIDENT WILL RESULT." THERE WAS A GREEN DUCT TAPE SUPPORTING THE CAR. AFTER THIS REPORT, FOR ME IT IS PROVED THAT THIS CAR MIGHT HAVE BEEN IN A MAJOR ACCIDENT BEFORE I PURCHASED IT AND THE ISSUE HAS BEEN FIXED WITHOUT REPORTING IT. EVEN THE MECHANIC WHO SHOWED ME THE PROBLEM WITH THE CAR WAS SHOCKED. AFTER I GOT THE REPORT, I TOOK IT TO BROWN'S HYUNDAI MANASSAS AND TALKED WITH SERVICE MANAGER, HE TOTALLY IGNORED ME. OTHER SALES ASSOCIATES TOLD ME THEY ARE UNKNOWN WITH THIS ISSUE AND THEY CANNOT DO ANYTHING FURTHER TO HELP ME. I WAS VERY DISAPPOINTED WITH THE DISLOYAL BEHAVIOR FROM A HYUNDAI EMPLOYEE. AS MECHANIC SAID, I COULD HAVE GOT INTO A MAJOR ACCIDENT. MY CONCERN IS MY FAMILY. I HAVE A TWO-YEAR-OLD NIECE WHO TRAVELS WITH ME OFTEN IN THE CAR. I AM ALSO CONCERNED THEY MIGHT HAVE BEEN DOING THIS BEHAVIOR TO OTHER CONSUMER AS WELL AND PUTTING LIFE IN DANGER. MY CAR IS STILL IN THE FAIRFAX HYUNDAI DEALERSHIP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE HEAD REST JUST POPPED OUT WHILE I WAS DRIVING DID NOT HIT ANYTHING. THE RADIO GOES OUT SOME TIME ,I HAVE TO CUT IT OFF AND BACK ON TO MAKE IT WORK. THE DASH AROUND THE RADIO JUST STARTED COMING LOOSE FOR NO REASON. I'M RIDDING IN THE TO OF THE LINE HYUNDAI.
BOUGHT MY 2013 GENESIS 3.8 WITH TECHNOLOGY & PREMIUM OPTIONS ON MARCH 1, 2013. I HAVE HAD TWO PROBLEMS FROM AROUND THE 2ND MONTH AFTER MY PURCHASE. THEY ARE: 1) THE DRIVER SEAT AND THE BACK NOT GETTING MUCH AIRFLOW EVEN AT THE SWITCH SETTING AT MAX POSITION; 2) THE SEAT LEATHER COVER IS NOT SNUG TIGHT - KIND OF LOOSE AND WAVY IN THE MIDDLE AREA. HAVE BEEN TO THE DEALER SEVEN TIMES STARTING AUGUST 2013. THE DEALER HAS REPLACED THE FAN AND FILTER, FOUND BLOWER MOTOR WEAKENED, SEIZED. REMOVED AND REPLACED BLOWER, SWAPPED SEAT WITH ANOTHER CAR IN STOCK/LOANER, FOUND DRIVER SEAT BOTTOM DEFORMED; REMOVED AND REPLACED DRIVER SEAT BOTTOM, AND HAVE, WITHOUT HYUNDAI'S APPROVAL, INSERTED A "HOSE" TUBE UNDER THE SEAT TO IMPROVE AIRFLOW. I HAVE ALSO HAD TWO DIFFERENT FIELD SERVICE REPS SPEND A DAY, MONTH APART, WITH THE CAR - TESTING AND MEASURING VOLTAGE AND CURRENT TO THE MOTOR. THE FIRST FIELD SERVICE REP AGREED THAT THERE IS A PROBLEM AND REQUESTED "DOCUMENTATION" FROM HYUNDAI-KOREA, BUT NEVER RECEIVED ANY. THAT REP WAS TRANSFERRED OUT, AND THE NEW FIELD REP DID NOT FIND ANY PROBLEM. AFTER THIS, THE DEALERSHIP SERVICE DIRECTOR TRIED TO HELP ME BY INSTALLING A SMALL "HOSE" TUBE JUST OVER THE AIR-INTAKE OPENING, BUT THAT STILL DID NOT IMPROVE ANYTHING. RIGHT NOW, AT MAX SETTING OF THE SWITCH, I STILL FEEL NO AIR COMING FROM ANY OF THE VENTED HOLES - ON THE SEAT AND ON THE BACK! I HAVE FILED THE DEFECT NOTIFICATION FORM WITH THE HYUNDAI AT THEIR CONSUMER CONNECT CENTER ADDRESS IN CALIFORNIA, AND SENT A COPY TO THE FLORIDA ATTORNEY GENERAL'S OFFICE FOR THE LEMON LAW ADMINISTRATION. I DID DO A GOOGLE SEARCH SOME TIME BACK AND FOUND LOTS OF PEOPLE IN THIS FORUM HAVE COMPLAINTS ABOUT THIS DRIVER SEAT COOLING PROBLEM AND SOME HAD VERY CREATIVE SOLUTIONS. IT HAS BEEN VERY FRUSTRATING FOR ALMOST 10 MONTHS, 7 TRIPS AND HYUNDAI NOT DOING A BETTER JOB IN ITS WARRANTY COVERAGE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
ROARING AT HIGH SPEED. TOOK VEHICLE INTO DEALER. CUPPING FOUND ON ALL FOUR TIRES. SALESMAN CALLED DUNLOP. TOLD DUNLOP THAT THE TIRES DIDN'T HAVE BUT 14,100 MILES ON THEM. THE CAR WAS BOUGHT BRAND NEW. DUNLOP PRORATED ALL FOUR TIRES AND REPLACED THEM. OWNER PAID $271.20 FOR PRORATED TIRES. OWNER FEELS THAT THESE TIRES SHOULD HAVE BEEN A RECALL SINCE ALL FOUR TIRES WENT BAD AT THE SAME TIME WITH 14,100 MILES ON A NEW CAR. THE TIRES ARE DUNLOP SPORT 5000, P225/55R17, 95H, M+S STANDARD LOAD. THE ONLY DOCUMENTATION IS FROM THE DEALER WHERE THEY REPLACED ALL FOUR TIRES. DUNLOP CUSTOMER SERVICE CASE #8432322. APPROVAL CODE A496208.
PURCHASED CAR NEW WITH DUNLOP SP SPORT 5000M TIRE SIZE 225/55/17 95H. AT 40MPH AND HIGHER, START HEARING A WOBBLE/DEEP GROWLING NOISE. TOOK TO DEALER AND WAS TOLD THE TIRES ARE CUPPED / NOT WORN EVENLY. THE TIRES HAVE BEEN ROTATED WITH EACH OIL CHANGE AND THE CAR HAS NOT BEEN IN A ACCIDENT. WAS TOLD I NEEDED NEW TIRES, OF COURSE THERE ARE NOT UNDER ANY WARRANTY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
PURCHASED CAR NEW WITH DUNLOP SP SPORT 5000M TIRE SIZE 225/55/17 95H. AT 40MPH AND HIGHER, START HEARING A WOBBLE/DEEP GROWLING NOISE. TOOK TO DEALER AND WAS TOLD THE TIRES ARE CUPPED / NOT WORN EVENLY. THE TIRES HAVE BEEN ROTATED WITH EACH OIL CHANGE AND THE CAR HAS NOT BEEN IN A ACCIDENT. WAS TOLD I NEEDED NEW TIRES, OF COURSE THERE ARE NOT UNDER ANY WARRANTY. *TR
FROM DRIVING THROUGH SNOW (WITH NEWER TIRES), THE WHEELS BECAME HOT ENOUGH TO BE LITERALLY ON FIRE AND GLOWING RED. DEALER SAYS THE E.T.C. MALFUNCTIONED BUT HYUNDAI REFUSES RESPONSIBILITY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, WITHOUT IMPACT THE SUNROOF EXPLODED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS OFFERED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INVESTIGATOR WOULD BE SENT OUT TO INSPECT THE VEHICLE WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS 42,525.
WHEN I AND MY WIFE CAME OUT IN THE GARAGE TO GO OUT FOR DINNER, WE FOUND THE WINSHIELD HAS CRACK ON IT BIGGER THAN 1 DOLLAR BILL. WE HAVE KEPT THIS VEHICLE VERY SAFE PLACE AT HOME AND WORKING PLACE. WE HAD SEVERAL DIFFERENT VEHICLES LAST 40 YEARS, THIS IS THE FIRST EXPERIENCE. IF THIS HAPPENS ON THE HIGHWAY, IT COULD BURST OUT THE GLASS AND DAMAGE HUMAN CRITICALLY. PLEASE KEEP THE REPORT AND SEE IF OTHER PEOPLE COMPLAINTS. THANKS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The multi function switch on the steering column has a short within its components. When driving at night with the headlights on and I activate the multi function switch to change lanes, the headlights flicker. This is the second multi function switch that is having the same symptoms, because I had the same problem years ago and the multi function switch was replaced under warranty. It is now exhibiting the same symptoms as before but is no longer under warranty.
THREE ISSUES. ALL HAVE OCCURRED ONLY TWICE OR THREE TIMES IN TWO YEARS. LAST TIME I TOOK THE CAR TO DEALER BUT THEY DIDN'T DO ANYTHING SINCE NO "CODES" WERE STORED IN THE SYSTEM! 1. THE INFOTAINMENT DISPLAY PANEL GOES COMPLETELY DARK. RADIO STOPS AND ALL OTHER ACTIVITY AND CONTROL KNOBS BECOME NON-OPERATIONAL. JUST STOPPING AND RESTARTING THE CAR DOES NOT FIX THE PROBLEM. BUT, BOTH TIMES, WHEN I HAVE RESTARTED THE CAR AFTER 30-45 MINUTES (E.G., AFTER SHOPPING, OR RETURNING FROM AIRPORT), EVERYTHING IS BACK TO NORMAL. 2. SOMETIMES (AGAIN INFREQUENT) WHEN USING THE NAVIGATION SYSTEM, ALL COLORS GO AWAY, SCREEN BECOMES DARKER, AND EVERYTHING DISPLAYS IN GRAY. BUT, WHEN I CHANGE THE DISPLAY SETTINGS FROM AUTO TO DAY, THE COLOR RETURNS. ALL OCCURRENCES WERE DURING DAYTIME DRIVING. 3. AGAIN, SOMETIMES, WHEN LISTENING TO RADIO, THE BRIGHTNESS ON THE DISPLAY CHANGES FROM EVENLY LIT DISPLAY OF THE DIAL, THE TWO ENDS BECOME DARKER - LIKE GETS DARK AND CLOUDY! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TRANSMISSION ISN'T SHIFTING . SOMETIMES STALLS BEFORE CHANG INTO GEARS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .