Owner-reported complaints naming the engine system, filed with NHTSA
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Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2013 Hyundai Genesis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 41 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 41, in the owner's own words
Driving the vehicle between 35 and 40 mph, the vehicle completely shut off without warning. No check engine light prior to the vehicle shutting down. It was taking to the dealership for a scheduled oil change and the issue with was mention to the dealership. They told me that they hadn't heard of that issue at the time.
Car overheated and engine now needs replacement
On Wednesday, September 29, 2021 at approximately 2:30pm, the engine failed suddenly while driving on the freeway in the left-hand lane at approx. 65 mph. Vehicle vibrated and gave off loud knocking sound and engine power was lost. Electrical power was maintained. No emergency lane was available on the left, so I had to coast to the right-hand emergency lane. Vehicles from behind came extremely close to striking my vehicle. The vehicle is currently in the possession of Hyundai; and appears to indicate connecting rod bearing failure.
The contact owns a 2013 Hyundai Genesis. The contact stated while driving approximately 60 MPH, the vehicle stalled. After restarting the vehicle, the vehicle failed to accelerate above 25 MPH. There were several unknown warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 162,000.
I WAS DRIVING AND EVERY LIGHT IN THE DASH CAME ON AND THE CAR SHUT COMPLETELY DOWN I WAS ABLE TO COAST INTO KFC PARKING LOT TO STOP AND RESTART.
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO COURTESY HYUNDAI TAMPA (3810 W HILLSBOROUGH AVE, TAMPA, FL 33614) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.*DT CONSUMER STATED INCIDENT HAVE 3 TIMES AND POWER STEERING FAILURE HAPPENS WHEN MAKING A TURN. VEHICLE MUST COME TO A STOP TO RESTART.*JB
WHILE TURNING RIGHT OR LEFT AT SLOW RATE THE VEHICLE STALLS, POWER STEERING SHUTS DOWN. I HAVE REPORTED TO HYUNDAI ON 2 OCCASIONS. DEALER SAYS ISSUE CAN'T BE REPLICATED. MAJOR SAFETY CONCERN AND THERE ARE NUMEROUS REPORTS ONLINE OF THE EXACT SAME ISSUE AS MINE. IN MOTION, CITY STREET, TURNING. *TR
CAR STALLED IMMEDIATELY AFTER STARTING SEVERAL TIMES IN MY GARAGE. LET IT OVERNIGHT, AND STARTED IT AND PULL OUT IN THE DRIVEWAY WHERE LET THE ENGINE RUNNING WHILE IN PARK. WITHOUT WARNING LIGHTS THE ENGINE STALLED AFTER ABOUT 5 MINUTES. RE-STARTED THE CAR AND THE ENGINE STALLED AGAIN AFTER ABOUT 2 MIN WITHOUT ANY WARNING LIGHTS WHILE IN PARK..
MY ENGINE SHUT OFF TWICE IN THE LAST YEAR. BOTH SEEM TO HAPPEN IN TRAFFIC JAMS WHEN CAR IS IN LOWER GEAR. HAD TO PARK AND RESTART CAR.
DRIVING LESS THAN 3000 MILES SINCE PURCHASED (74,000) - THE VEHICLE HAS POWERED DOWN/ENGINE SHUT 4 TIMES WHILE STOPPED AT A LIGHT ATTEMPTING TO TURN LEFT AND 1 TIME WHILE ACCELERATING UP A HILL. ALL 5 TIMES HAVE BEEN IN TOWN ROADS GOING UNDER 40 MILES PER HOUR OR AT A STOP. THE KEY HAS BEEN PLACED IN THE KEY INSERT EVERY TIME SO THERE WAS NO WAY FOR US TO BUMP IT WHILE DRIVING. IN ORDER TO GET IT STARTED AGAIN, YOU HAVE TO PLACE IT IN PARK AND POWER IT UP AGAIN. MOST RECENT HAPPENED TODAY SO WE ARE NOW FILING A COMPLAINT.
STALLED TWICE ON THE SAME DAY - STALLED WHILE TURNING RIGHT AT THE ENTRANCE OF ROUNDABOUT AT LOCAL SCHOOL. CAR LOST CONTROL DUE TO STALL AND WENT CROSS THE OPPOSITE LANE. ALL DASH LIGHTS WERE ON SIMILAR TO TURNING CAR ON WITHOUT TURNING ENGINE. FORTUNATELY NO CARS ON THE OPPOSITE SIDE. QUICKLY SHIFTED TO NEUTRAL AND TRIED TO START THE ENGINE. IT TOOK 2-3 SECS FOR THE ENGINE TO START. - STALLED AGAIN 2 HOURS LATER ON THE SAME OUTING WHEN TURNING RIGHT TO LOCAL RESTAURANT. CAR LOST CONTROL GOING INTO PARKING LOT. ALL DASH LIGHTS WERE ON. - THIS IS AT LEAST THE TENTH TIME IT HAPPENED IN OUR 6 YEARS OF OWNERSHIP WITH 100K MILES ON THE CAR. PREVIOUS FILED ODI NUMBER 10606872, 10746269, 11221909, 11221913 AND 11221917. - WEATHER CONDITION: ABOVE 80 DEGREES. IT IS POSSIBLE THAT THE ISSUE HAS TO DO WITH HOT WEATHER. PURELY SPECULATION HERE. I ALSO REPORTED MAY 23RD, 2015 INCIDENT TO HYUNDAI CUSTOMER SERVICE BACK IN JUNE 29TH, 2015. THERE WERE NO REPLY FROM HYUNDAI. I WILL FILE ANOTHER COMPLIANT TO HYUNDAI AGAIN. VERY FRUSTRATED. FOR REFERENCE, I CAME ACROSS THESE SIMILAR CASES WHILE DOING MY RESEARCH THAT OTHERS COMPLAINED. HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/GENESIS/CAR-STALL-PROBLEMS.PHP HTTPS://WWW.GENCOUPE.COM/GENERAL-DISCUSSION/582297-HYUNDAI-GENESIS-STALLING-PROBLEM-DANGEROUS-PLEASE-HELP.HTML HTTPS://GENESISOWNERS.COM/GENESIS-FORUM/THREADS/POWER-STALL-WHEN-TURNING-LEFT-TO-CHANGE-LANES-IN-STOP-AND-GO-TRAFFIC.11153/ HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/GENESIS/2012/ENGINE/ENGINE_STALLS_SHUTS_OFF_WHILE_DRIVING.SHTML HTTP://WWW.HYUNDAI-FORUMS.COM/201-GENESIS/147545-HYUNDAI-GENESIS-STALLING-PROBLEM-DANGEROUS-PLEASE-HELP.HTML POWER STALL WHEN TURNING LEFT TO CHANGE LANES IN STOP AND GO TRAFFIC HTTPS://GENESISOWNERS.COM/GENESIS-FORUM/THREADS/POWER-STALL-WHEN-TURNING-LEFT-TO-CHANGE-LANES-IN-STOP-AND-GO-TRAFFIC.11153/
STALLED TWICE ON THE SAME DAY - STALLED WHEN BRAKING AT LOW SPEED ON A CITY STREET PRIOR TO A COMPLETE STOP. SHIFTED TO NEUTRAL AND TRIED TO START CAR. CAR WAS TRYING TO START BUT HESITATED. GAVE IT A HARD ACCELERATION, IT THEN RAN NORMAL. SECOND INCIDENT ON THE SAME TRIP. - STALLED ON CITY STREET WHEN BRAKING AT LOW SPEED. SHIFTED TO NEUTRAL AND STARTED CAR. GAVE IT A HARD ACCELERATION, IT THEN RAN NORMAL. SIDE NOTE: - COULD NOT START AFTER STOPPED AT GAS STATION FOR REFUEL (WHEN PUSHING THE START BUTTON, IT ONLY HAD THE TICK, TICK, TICK NOISE.) HAD TO GIVE HARD ACCELERATION TO GET THE ENGINE RUNNING. IDLE WAS VERY ROUGH AND UNSTABLE. GAVE HARD ACCELERATION TO BLOW OUT CARBON AND IDLE WENT BACK TO NORMAL. - BELIEVE WIFE TOOK THE CAR TO DEALER A FEW DAYS OR A WEEK LATER FOR DIAGNOSTIC BUT NO ERROR CODES OR CAUSE WAS FOUND. NEEDED TO LOCATE RECEIPT TO CONFIRM. - THIS IS AT LEAST THE EIGHTH TIME IT HAPPENED. PREVIOUS FILED ODI NUMBER 10606872, 10746269, 11221909 AND 11221913. - WEATHER CONDITION: ABOVE 75 DEGREES
STALLED WHILE MAKING RIGHT TURN INTO OUR DRIVEWAY. ALL DASH LIGHTS WERE ON. THIS IS AT LEAST THE SIXTH TIME IT HAPPENED. PREVIOUS FILED ODI NUMBER 10606872, 10746269, AND 11221909. WEATHER CONDITION: ABOVE 75 DEGREES
WHEN STOPPED AT THE TRAFFIC LIGHTS ON A CITY STREET, THE ENGINE STALLED FOR NO REASON. ALL LIGHTS CAME ON. I HAD TO PUT THE GEAR IN NEUTRAL AND START THE CAR AGAIN. THIS IS AT LEAST THE FIFTH TIME IT HAPPENED. PREVIOUS FILED ODI NUMBER 10606872 AND 10746269. WEATHER CONDITION: ABOVE 75 DEGREES
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING 15 MPH, THE ENGINE STARTED TO STALL BUT DID NOT TURN OFF AND THE STEERING WHEEL SEIZED. THE CONTACT CALLED SOUTH POINT HYUNDAI (LOCATED AT 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (877) 824-3142) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING 50 MPH, THE ENGINE SEIZED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,707.
VEHICLE HAS BEEN STALLING IN TRAFFIC USUALLY WHEN COASTING TO A STOP EVEN ON EXPRESSWAY CREATING A LIFE THREATENING SITUATION SINCE THE STEERING AND BRAKES FAIL WITHOUT ENGINE RUNNING!! HAS OCCURRED SEVERAL TIMES OVER THE COURSE OF THE PAST WEEK OR TWO. HAPPENED THREE TIMES IN RELATIVELY QUICK SUCCESSION YESTERDAY JULY 2, 2018 WHILE DRIVING HOME FROM WORK.
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING 20 TO 30 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS FIRST TAKEN TO LIECHTY DODGE (5080 ACADEMY LANE, BESSEMER, AL 35022, 205-432-7995) WHERE THE BATTERY AND THE ALTERNATOR WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS ALSO TAKEN TO INDEPENDENT TIRE CENTERS FOR DIAGNOSTIC TESTING, BUT NO FAILURE CODES WERE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
THE CAR WILL STALL UNEXPECTEDLY.
ROUGH IDLE ON COLD START. WE HAVE HAD THIS CONDITION CHECKED ON 3 SEPARATE OCCASSIONS WITH NO SUCCESSFUL REPAIR. CONDITION WAS FIRST CHECKED AT 18K MILES AND LAST AT 34K. WE HAVE HAD TO BRING THE VEHICLE TO PRIVATE SHOP TO HAVE OUR ROUGH IDLE ON COLD START CONDITION CONFIRMED. NO RESOLUTION WITH MANUFACTURER AT THIS TIME.
WHILE SLOWING DOWN TO A STOP AT A STOP SIGN AT 15MPH THE CAR LOCKED UP AND I COULDN'T TURN THE WHEEL, PRESS THE BRAKE, AND THE VEHICLE WOULDN'T EVEN ACCELERATE WHEN IT ROLLED TO A STOP. ALL THE LIGHTS ON THE DASH LIT UP AND STAYED LIT UP. THE CAR WAS IN DRIVE AND WASN'T MOVING. I TOOK A VIDEO OF MY FOOT OFF OF THE GAS AND THE CAR IN DRIVE AND IT WASN'T MOVING. ALSO SHOWN IN THE VIDEO I TOOK I SHOW ALL THE LIGHTS LIT UP ON THE DASH. THIS IS THE 2ND TIME THIS HAS HAPPENED WITH MY FAMILY IN THE CAR, WIFE AND TWO KIDS. I AM VERY CONCERNED SINCE THIS OUR DAILY DRIVER AND ALWAYS HAS OUR CHILDREN IN THE VEHICLE THAT THIS WILL HAPPEN WHILE ON THE INTERSTATE AND POSSIBLY CAUSE US TO GET IN A VERY BAD ACCIDENT. I ALSO COULD NOT PUT THE CAR INTO PARK. I HAD TO PRESS THE ON OFF BUTTON AND SHUT THE CAR COMPLETELY OFF AND RESTART IT FOR IT TO DO ANYTHING. BUT BOTH TIMES IT HAPPENED LUCKILY NO VEHICLES WERE IN FRONT OF ME BECAUSE I WAS UNABLE TO DO ANYTHING TO STOP THE CAR IT HAD TO ROLL TO A STOP AND BOTH TIMES IT WAS AT 15-20MPH. IT WAS IN A STREET TURNING OUT OF A DEVELOPMENT. I HAVE FOUND IN FORUMS THAT I AM NOT THE ONLY PERSON WITH THE ISSUE AND THAT SOMEONE HAD THEIR CRANK SHAFT CENSOR REPLACED AND HADN'T HAD ANY ISSIES FOR SEVERAL MONTHS SINCE, BUT THEIRS WAS OCCURING UP TO 10X A WEEK BEFORE THAT REPLACEMENT. THERE WERE SEVERAL OTHER AFFECTED PARTS I WAS UNABLE TO SELECT... IT SEEMED YOU WERE ONLY ABLE TO SELECT 3 AFFECTED PARTS.
MY CAR LITERALLY JUST SHUT OFF WHILE I WAS DRIVING. I TRIED TO TURN ONCE AND JUST SHUTS OFF. SO I TOOK IT BACK TO HE DEALERSHIP AND THEY SAID IT WAS THE EMC AND IT DID DRIVE GOOD FOR A COUPLE MONTHS. HOWEVER, WHEN I HAD TO ACCELERATE FAST TO GET BY A CAR AND THE RPM WERE UP HIGHER THAN I NORMALLY DRIVE IT , I WENT HOME AND IT SAT FOR 20 MINS TOP. I GET BACK IN AND IT JUST SHUTS OFF AGAIN! I CALLED HYUNDAI NEAR ME AND THEY GAVE ME THE RUN AROUND. TOLD ME I WOULD HAVE TO PAY FOR RENTAL CAR. I SAID I UBER WARRANTY AND THIS SHOULDN'T BE HAPPENING!! WORST EXPERIENCE EVER WITH THIS CAR AND THE DEALERSHIPS. THEY SEEM TO KNOW ABOUT THIS PROBLEM AND KNOW THERE IS NO REAL CUTE. I DON'T EXPECT THIS CAR TO REALLY EVER BE FIXED AS I LOL BE GETTING SOMETHING DIFFERENT AS SOON AS I CAN .
UPON LEAVING MY DAUGHTERS CHEERLEADING PRACTICE. I NOTICE MY TRANSMISSION SLIPPING, I COULD NOT EXCELLERATE IN TRAFFIC WHICH WAS CAUSING TRAFFIC TO BACK UP BEHIND ME. EVERY TIME I WOULD TRY TO ACCELERATE MY TACHOMETER WOULD GO TO ABOUT 5,000 RPMS AND THE VEHICLE WOULD MAKE A SUDDEN JERK AS IF I WAS BEING HIT FROM BEHIND. MY FAMILY BECAME VERY SCARED THINKING SOMEONE WAS GOING TO REAR END US IN TRAFFIC. THANKFULLY I WAS A ABLE TO NAVIGATE HOME USING SIDE STREETS. THUS PROMPTING MYSELF TO TAKE THIS VEHICLE TO THE HYUNDAI DEALERSHIP NOW I AM WAITING FOR AN EXPLANATION TO WHAT IS REALLY CAUSING THIS VEHICLE TO REACT THIS WAY.
AS LEAVING THE STORE, THE VEHICLE(A STANDARD) WOULD NOT SHIFT INTO ANY GEAR BESIDES REVERSE. THE LIGHTS WOULD NOT COME ON. THE CAR WAS INITIALLY IN 1ST GEAR AND ROLLED BACKWARD WITH FOOT ON GAS AND CLUTCH. THE SEATBELT LIGHT KEPT DINGING AND FLASHING EVEN THOUGH THE SEATBELT WAS HOOKED IN. THIS IS THE SECOND TIME IT HAPPENED. THIS TIME IT OCCURRED AS WE WERE PULLING ONTO A HIGHWAY FROM A STORE. THE CAR HAD TO BE SHUT OFF AND RESTARTED ON THE SIDE OF THE ROAD. IF THERE WAS A CAR COMING, THERE WOULD HAVE BEEN AN ACCIDENT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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