Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2015 Hyundai Genesis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I've been bringing my car to a repair shop over and over for the past month. Myself and the repair shop had to put a quart of oil once a week in the vehicle. I have spent on numerous things to get down to the problem. The engine is leaking oil. I downloadwd proof leading to the problem I need to get fixed. The problem is still there
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
The oil low-pressure warning light is frequently on while the engine is operating from idle to approximately 2,000 rpm. Engine operation is normal, including high performance. Complaints of this condition abound on Genesis Forums. Beside the lack of a true low oil pressure warning that may result in severe engine damage, a safety issue is present if that damage occurs on roadways with no way to escape traffic flow.
Battery terminal became loose
The fuel door will not open, even with the emergency latch located within the trunk. A cursory search of reddit and other forums has revealed the problem to be widespread among other Hyundai owners, with no solutions offered by Hyundai or Genesis. The safety issue is obvious in that drivers will be stranded in unexpected places.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WHILE SEVERAL UNKNOWN WARNING LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI LOCATED AT (440 PLAINVIEW RD, HICKSVILLE, NY 11801) WHERE THE FAILURE WAS UNDETERMINED AND THE DEALER INFORMED THAT THE FAILURE MAY BE DUE TO FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ADVANTAGE HYUNDAI 440 PLAINVIEW RD, HICKSVILLE, NY 11801, WHERE THE FAILURE WAS STILL UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
FROM A STOP POSITION AND BEGIN TO TURN RIGHT THE CAR HESITATES.
AFTER TIRE RECALL AND COMPUTER UPDATE WE FIRST NOTICED A VIBRATION OR SHUDDER FOR THE FIRST FEW MILES. DEALER EVENTUALLY CHANGED 23 SEPARATE TIRES AND PROBLEM PERSISTS. M. STAHL OF HYUNDAI STATES THIS IS A CHARACTERISTIC OF LOW PROFILE TIRES. ELECTRICAL PROBLEMS BEGAN SHOWING UP ON A ROTATING BASIS. INCLUDING, PARK ASSIST NOT WORKING REGULARLY. VENTILATION CHANGING ON ITS OWN. BLIND SPOT INDICATORS NOT WORKING. REAR WINDOWS NOT WORKING. HEATED SEATS NOT HEATING. DASH DISPLAY CHANGES ON IT'S OWN. FOLDING MIRRORS NOT FOLDING AS THEY SHOULD. CAR WENT DEAD ONCE. ZERO ACCELERATION TWICE WHEN MERGING INTO TRAFFIC. SMART TRUNK NOT FUNCTIONING. VENTS BLOWING ICE COLD AIR WITHOUT AC BEING ON. MOST OF THESE HAVE BEEN PHOTOGRAPHED OR VIDEOD. DEALER EMPLOYEES HAVE ALSO WITNESSED MOST OF THESE. OCCURRENCES HAVE BEEN IN ALL DRIVING CONDITIONS FROM STATIONARY, BACK ROADS AND HIGHWAYS. I HAVE ALL REPAIR ORDERS DOCUMENTING OVER 60 DAYS OF LOSS OF USE WHILE CAR WAS AT THE DEALER.
THE CAR SHUT OFF SUDDENLY AND CAME TO ABRUPT STOP WHILE IN MOTION ON THE STREET DRIVING IN A STRAIGHT LINE
VEHICLE STALLED AS I WAS DRIVING ABOUT 25 MPH. ALL SYSTEMS FAILED. IT COULD NOT BE STARTED AGAIN AND HAD TO BE TOWED. THERE WAS NO PREVIOUS INDICATION OF ANY MECHANICAL/ELECTRICAL PROBLEM.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .