EngineFuel system
Filed Aug 16, 2018
2003 HYUNDAI SANTA FE, 180K MILES, 2ND OWNER. CUSTOMER STATES: FUEL LEAKING FROM FUEL TANK ONTO GROUND; SAFETY CONCERN & FIRE HAZARD. UNABLE TO PARK IN GARAGE/DRIVEWAY. FUEL LIGHT ON; LOW FUEL LEVEL. FILLED WITH $7.00 IN GAS ($2.70/GAL). AFTER FUELING, FUEL GAUGE HASN'T MOVED. ADDED MORE FUEL & SET GAS STATION FUEL NOZZLE TO AUTO STOP WHEN FULL. GAUGE SAYS 3/4 TANK (NORMALLY WOULD READ FULL TANK).THEN DROVE 12 MILES NO ISSUES. PARKED ON RESIDENTIAL STREET FOR 1-2 DAYS. SEARCHED ONLINE FOUND 'WARRANTY EXTENSION' ON FUEL TANK. DRIVING TO CERTIFIED HYUNDAI DEALER, 15 MILES AWAY. DROVE 5 MILES ON INTERSTATE, LOSING POWER. PULLED OFF AT NEAREST EXIT, DIED WHILE DRIVING IN TRAFFIC, OVER INTERSTATE BRIDGE. OIL, BATTERY, CHECK ENGINE LIGHT, ETC. ON. CARS BEHIND ME MAD, HONKING, RUSH HOUR. GOT IT STARTED, NOWHERE SAFE TO PULL OVER, LANE IEADS ME TO INTERSTATE, NOW HEADED IN OPPOSITE DIRECTION TOWARDS HOME. LOST POWER, DIED AGAIN, <1 MILE FROM HOME ON EXIT RAMP. LET SIT 4-5 HRS. DARK;11PM. RESTARTED, DROVE FEW FEET, DIED. DARK OUTSIDE. PUT IN NEUTRAL, ROLL BACKWARDS, STEER ONTO SHOULDER FOR SAFETY. DOT/SHERIFF TAGGED CAR NEXT A.M. CALLED HYUNDAI CONSUMER AFFAIRS & WAS ADVISED TO TOW TO DEALER. I DID. HYUNDAI STATING OUTSIDE OF MILAGE ALLOWANCE & NOT COVERED. WHY IS THIS NOT A SAFETY RECALL? THIS IS A PUBLIC SAFETY HAZARD! EVEN WHEN PARKED! FUEL LEAKS/ISSUES PUT THE PUBLIC AT RISK! NOT SAFE PARKING IN MY GARAGE/DRIVEWAY, PUBLIC/RESIDENTIAL STREETS, NEIGHBORHOODS, SCHOOLS, BUSINESSES/RETAIL PROPERTIES, LET ALONE DRIVING. WHAT IF A CIGARETTE IS TOSSED BY A PASSERBY, ROLLS UNDER A LEAKING FUEL TANK & LEADS TO FIRE, DAMAGES, INJURIES AND/OR DEATH(S) TO THOSE IN/AROUND VEHICLE? THIS SHOULD BE TAKEN MORE SERIOUSLY! IT'S A PUBLIC SAFETY HAZARD! MILEAGE SHOULDN'T MATTER (SEE LEXUS RECALL, JUNE 2018; CBS NEWS). CUST=SINGLE MOM & FT COLLEGE STUDENT=THE STRUGGLE IS REAL. PLEASE ADVISE.
- NHTSA ID
- 11120235
- Incident
- Aug 2, 2018
- Mileage
- 181,000 mi
Fuel system
Filed Aug 15, 2018
2003 HYUNDAI SANTA FE, 180K MILES, 2ND OWNER. MY VEHICLE IS LEAKING GAS FROM THE FUEL TANK ONTO THE GROUND. I CAN'T EVEN PARK MY VEHICLE IN MY GARAGE OR DRIVEWAY DUE TO THE POSSIBILITY THAT IT WILL CATCH ON FIRE. I SEARCHED ONLINE AND FOUND OUT THE VEHICLE WAS ONE THAT HAS HAD A WARRANTY EXTENSION ON THE FUEL TANK, WHICH IS 15 YEARS OR 150,000 MILES WHICHEVER COMES FIRST. MY FUEL LIGHT WAS ON INDICATING MY FUEL LEVEL WAS LOW. I LIVE 15 MILES AWAY FROM THE NEAREST HYUNDAI DEALER SO I WAS TAKING IT IN TO HAVE IT INSPECTED BY A CERTIFIED HYUNDAI DEALER. I FILLED UP MY TANK WITH $7.00 OF GAS ($2.70/GAL). AFTER FUELING I GOT INTO MY CAR AND STARTED THE CAR. I NOTICED THE FUEL GAUGE HAD NOT MOVED AFTER FUELING. I PROCEEDED TO FILL UP THE CAR UNTIL FULL. SINCE IT IS NOT SAFE BECAUSE I CAN SEE THE FILE LEAKING, I CANNOT PARK ON MY PROPERTY AND PARKED ON THE STREET, AS FAR AWAY FROM OTHER HOUSES. IT DID NOT FEEL SAFE ON A PUBLIC STREET, IN A RESIDENTIAL NEIGHBORHOOD, JUST SITTING THERE BECAUSE THE POSSIBILITY OF IT CATCHING ON FIRE AND EXPLODING IN FLAMES. WHAT IF A DRIVER FLICKED OUT A CIGARETTE AND IT ROLLED UNDER MY VEHICLE, CATCHING IT AND ANYTHING AROUND IT ON FIRE? I ATTEMPTED TO TAKE IT TO THE DEALERSHIP, AFTER FILLING IT WITH A FULL TANK OF GAS. WHILE DRIVING TO THE DEALERSHIP, THE VEHICLE STARTED LOOSING POWER. I PULLED OFF ONTO THE NEAREST EXIT AND IT DIED, OIL LIGHT, BATTERY LIGHT, CHECK ENGINE LIGHT CAME ON (ETC). CARS BEHIND ME WHERE HONKING DURING RUSH HOUR TRAFFIC. ABLE TO GET IT STARTED AGAIN AND DECIDED TO TRY TO GET HOME AGAIN. VEHICLE LOST POWER AGAIN & DIED, THIS TIME NOT RESTARTING, EVEN AFTER SITTING 12 HOURS. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALER. HYUNDAI IS STATING I AM OUTSIDE OF THE MILES ALLOWANCE. WHY IS THIS NOT A MANDATORY RECALL? THIS IS A PUBLIC SAFETY HAZARD' EVEN WHEN PARKED! TIME/MILEAGE SHOULDN'T MATTER. MANY OTHERS LIKE MINE.
- NHTSA ID
- 11120216
- Incident
- Aug 2, 2018
- Mileage
- 181,000 mi
Body & structureDriver assistanceFuel system
Filed Dec 31, 2016
THE PAINT IS DETERIORATING, MY FUEL PUMP HAD TO BE REPLACED AND MY CAR WON'T START. I REPLACED THE ALTERNATOR, BATTERY, CRANKSHAFT SENSOR AND STILL WON'T START. I ALSO HAVE A BREAK LEAK THAT I'VE TRIED TO FIX A FEW TIMES
- NHTSA ID
- 10938908
- Incident
- Mar 1, 2012
- Mileage
- 150,000 mi
Fuel system
Filed Dec 7, 2015
MY WIFES VEHICLE IS A 2003 HYUNDAI SANTA FE WITH APPROX. 75,000 MILES ON IT. WE'VE PURCHASED IT NEW. ABOUT A YEAR AGO, SHE BROUGHT THE CAR TO A STOP AND IT SUDDENLY STARTED LURCHING FORWARD. SHE WAS ABLE TO ARREST IT IN 10-12 FEET. NO DAMAGE OCCURRED. ABOUT TWO MONTHS LATER, THE EXACT SAME THING HAPPENED WITH THE SAME RESULTS. THEN, SIX WEEKS AGO, AS SHE WAS BACKING OUT OF THE DRIVEWAY, AND ROLLING A FEW MILES AN HOUR IN REVERSE, IT HAPPENED AGAIN. THIS TIME, AFTER DOING A UNCONTROLLED DONUT IN THE STREET SHE HIT A NEIGHBORS GARAGE AND A UTILITY POLE BEFORE THE CAR STOPPED, IN SPITE OF HER FRANTICALLY BRAKING. FORTUNATELY, THERE WAS NO ONE IN THE STREET AT THAT TIME. DAMAGE TO THE GARAGE WAS $2300.+ AND THE CAR WAS ANOTHER $1925.+. TWO WEEKS AGO, IT HAPPENED AGAIN AFTER STOPPING IN TRAFFIC. THIS TIME SHE HIT THE BACK OF A PICK-UP TRUCK. NO DAMAGE TO THE TRUCK, BUT $1710+ TO HER FRONT END. EACH ACCIDENT COST US $250 IN DEDUCTIBLE. THE CAR IS BEING REPAIRED RIGHT NOW AND WE WILL TRADE IT IN AS SOON AS IT IS FIXED.
- NHTSA ID
- 10808737
- Incident
- Nov 20, 2015
- Mileage
- 74,900 mi
Fuel system
Filed Aug 5, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE. IN ADDITION, FUEL LEAKED FROM THE FUEL TANK FROM UNDERNEATH THE REAR DRIVER'S SIDE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 10746558
- Incident
- Nov 14, 2014
- Mileage
- 130,000 mi
ElectricalFuel system
Filed Mar 13, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE FUELING THE VEHICLE, THE FUEL WOULD INDEPENDENTLY STOP BEFORE THE TANK WAS FULL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. UPDATED 4/20/15*CN
- NHTSA ID
- 10694099
- Incident
- Jan 1, 2014
- Mileage
- 130,000 mi
Fuel system
Filed Jun 20, 2014
KEPT SMELLING GAS IN THE CAR, BROUGHT IT TO DEALER. THEY SAID GAS TANK RUSTED AND NEEDS TO BE REPLACED. SHORTLY THEREAFTER, GAS STARTED LEAKING OUT. CALLED HYUNDAI AND THEY SAID NOTHING THEY COULD DO, SORRY, ETC. WARRANTY IS UP. THIS IS THE SECOND RUST PROBLEM WITH CAR. WHEN I BROUGHT IT IN FOR SUBFRAME RECALL, CAR WAS UNSAFE TO DRIVE. ALSO HAD FRONT END FIXED BECAUSE OF LEAKING STRUTS. I FEEL THAT A RUSTED GAS TANK IS NOT NORMAL WEAR AND TEAR AND IS DUE TO A DEFECT. NOW THE CAR IS AGAIN UNSAFE TO DRIVE, SITTING IN MY DRIVEWAY LEAKING GAS. *TR
- NHTSA ID
- 10604669
- Incident
- May 1, 2014
- Mileage
- 99,000 mi
Fuel system
Filed May 31, 2013
FUELING CAR TAKES AN INORDINATE AMOUNT OF TIME. IT IS AS IF THERE IS A BLOCKAGE IN THE TANK FILLER PIPE. ACCORDING TO THE DEALER THIS IS CAUSED BY AN AGING CHARCOAL FILTER WITHIN THE FUEL SYSTEM. THE DEALER IS AWARE OF THE PROBLEM BUT HAS NO EXPLANATION, NOR SUGGESTIONS FOR A FIX. *TR
- NHTSA ID
- 10514502
- Incident
- Oct 10, 2012
- Mileage
- 200,000 mi
Body & structureFuel system
Filed Apr 24, 2013
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING FUEL SMELL IN THE INTERIOR CABIN. THE CONTACT ALSO STATED THAT THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL TANK AND FUEL LINES WERE RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,350.
- NHTSA ID
- 10509478
- Incident
- Apr 1, 2013
- Mileage
- 100,350 mi
Fuel system
Filed Dec 19, 2011
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED SHE SMELLED A FUEL ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 105,000. THE CONSUMER STATED DUE TO THE SEVERITY OF THE LEAK FROM THE RUSTED GAS TANK, SHE WAS FORCED TO GET RID OF THE VEHICLE AND HAD TO PURCHASE ANOTHER VEHICLE.
- NHTSA ID
- 10440400
- Incident
- Dec 17, 2011
- Mileage
- 105,000 mi
Fuel system
Filed Mar 2, 2011
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THE BOTTOM OF THE FUEL TANK WAS RUSTED AND LEAKING FUEL. WHENEVER THE VEHICLE WAS PARKED THERE WAS FUEL ON THE GROUND UNDER THE VEHICLE. THE DEALER WAS CONTACTED WHO ADVISED THAT THEY HAD NEVER HEARD OF THE TYPE OF FAILURE AND THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS REPAIRED AT THE CONTACTS EXPENSE. . THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 86,000.
- NHTSA ID
- 10386138
- Incident
- Feb 26, 2011
- Mileage
- 86,000 mi
EngineFuel system
Filed Nov 7, 2010
THE VEHICLE FOR THE LAST 3 YEARS WAS NOT GETTING THE GAS MILEAGE SUGGESTED BY MANUFACTURER. IT WAS TAKEN REPEATEDLY TO DEALER WHERE WE WERE TOLD, "EVERYTHING CHECKED OUT JUST FINE". ALL MAINTENANCE WAS DONE AS REQUIRED BY DEALER". AS CAR BECAME MORE SLUGGISH AND FINALLY QUIT RUNNING ALTOGETHER- WE TOOK IT TO AN OUTSIDE MECHANIC AND LEARNED THAT THE CATALYTIC CONVERTER HAD GONE BAD. I CHECKED THE INTERNET AND THIS IS A COMMON COMPLAINT WITH THIS VEHICLE- DEALERS ARE REPAIRING TRANSMISSIONS AND EMISSION CONTROLS AND CUSTOMERS ARE STILL COMPLAINING ABOUT BAD GAS MILEAGE, SLUGGISH VEHICLES. NOW THAT THE CATALYTIC CONVERTER HAS BEEN REPLACED- THE CAR IS GETTING THE CORRECT GAS MILEAGE AND RUNNING BETTER. *TR
- NHTSA ID
- 10364324
- Incident
- Oct 10, 2010
- Mileage
- 60,300 mi
Fuel system
Filed Sep 29, 2010
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED FUEL ON THE GROUND AND THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND RUSTED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,060.
- NHTSA ID
- 10358295
- Incident
- Sep 14, 2010
- Mileage
- 90,060 mi
Fuel system
Filed Jun 20, 2005
WHILE DRIVING MY 2003 SANTE FE, SOMETHING HAPPENED TO THE FUEL LINES CAUSING GASOLINE TO POUR OUT OF THE VEHICLE.
- NHTSA ID
- 10125873
- Incident
- Jun 16, 2005
- Mileage
- 32,000 mi
Fuel system
Filed Dec 11, 2003
GAS TANK GAUGE IS GIVING FALSE READINGS. CONSUMER FEELS THIS IS VERY UNSAFE, NEVER KNOWS WHEN VEHICLE MAY RUN OUT OF GAS.*AK
- NHTSA ID
- 10050441
Fuel system
Filed Dec 2, 2003
FUEL GAUGE FAILED TO READ THE CORRECT FUEL LEVEL IN THE GAS TANK. DEALERSHIP SERVICED THE VEHICLE 4 TIMES, AND REPLACED THE FUEL GAUGE ONCE IN AN ATTEMPT TO CORRECT THE PROBLEM. HOWEVER, PROBLEM STILL EXISTS.*AK
- NHTSA ID
- 10049849
- Mileage
- 9 mi
Fuel system
Filed Aug 4, 2003
I PURCHASED A 2003 SANTA FE LX 4WD WITH APPROX. 250 MILES ON IT. LESS THAN 2 MONTHS AFTER PURCHASE AND WITH ONLY 1,781 MILES I HAD TO HAVE THE VEHICLE TOWED TO THE DEALER FOR A CHECK ENGINE LIGHT. THEY REPLACED A FAULTY VENT VALVE.*AK
- NHTSA ID
- 10030762
- Incident
- Jun 16, 2003
- Mileage
- 1,781 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.