Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2003 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 42, in the owner's own words
THE AIRBAG LIGHTS KEEP COMING ON - I AM NOW ON MY THIRD REPAIR TO FIX THIS ONGOING PROBLEM. I LIKELY NEED TO REPLACE THE AIRBAGS! SO COSTLY BUT IT IS A SAFETY ISSUE SO HOW CAN I NOT? THIS IS A KNOWN AND ONGOING ISSUE AND HYUNDAI SHOULD BE RESPONSIBLE AND COVER THIS DEFECT.
AIRBAG LIGHT REMAINS ON SO THIS IS A SAFETY ISSUE. WILL I HAVE TO PAY FOR THIS? I REALLY DON'T KNOW THE HISTORY OF THIS VEHICLE I NEVER RECEIVED A CAR FAX ON IT. THAT IS WHY I NEED TO KNOW IF THERE WERE ANY RECALLS ON THE AIRBAG WITH THE AIRBAG LIGHT REMAINS ON. I KNOW THIS MIGHT BE BECAUSE OF THE MODULE HAVING TO BE REPLACED.
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED. IF NEEDED, I HAVE MORE PICTURES; HOWEVER, DUE TO THE FILE SIZE ALLOWED, I HAVE LIMITED IT TO KEY PICTURE. PLEASE LET ME KNOW.
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED.
WAS DRIVING DOWN PENDLETON PIKE GOING SOUTH TURN ON 38TH STREET GOING WEST,THEIR WAS BIG LOUD POP I THOUGH I BLEW A TIRE OVER SEEN THE AIR BAG HAD EXPLODED ON THE PASSENGER SEAT THIS HAPPENED ON 2/13/2017 MY NAME IS [XXX] EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON 2/13 2017 MY AIR BAG ON PASSENGER SIDE DEPLOYED, WHICH ALL AIR NO GOOD. CALL HYN DEALER TOLD ME 2500 DOLLARS TO FIX NO ACCIDENT JUST DRIVING. I THOUGHT I BLUE A TIRE AND IT WAS MY PASSENGER SEAT AIR BAG MY NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED IN ADDITION, THE CHILD SAFETY LOCKS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS NOT NOTIFIED, BUT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/17*LJ *CN
NEVER HAD ACCIDENT AIR BAG LIGHT JUST CAME ON NO REASON JUST STARTED IT UP NOT MOVING.
MY HYUNDAI SANTA FE AIR BAG LIGHT TURNED ON. I GOOGLED THIS ISSUE AND IT SEEMS LIKE A LOT OF HYUNDAI SANTA FE OWNERS EXPERIENCED THE SAME THING A LITTLE AFTER REACHING 100K MILES.
I WAS IN A MINOR ACCIDENT WHEN THE BRAKING SYSTEM FAILED ON MY 2003 HYUNDAI SANTA FE. I COULD NOT STOP THE SUV AND RAN INTO A GUARDRAIL . I COULD HAVE BEEN HURT OR KILLED BECAUSE OF THIS. OTHERS COULD HAVE BEEN HURT OR KILLED. THE DEALERSHIP IN BEAVER FALLS, PA HAS DONE NOTHING FOR THE PROBLEM AND I HAVE BROUGHT IT IN AND THEY SAID THAT MY MODEL IS NOT AFFECTED WHICH I FIND THAT VERY HARD TO BELIEVE. I AM SELLING THE CAR BUT I ALSO WANT TO LET SOMEONE KNOW THAT I AM TAKING IT TO THE DEALER IN THE MORNING TO GET THE COIL RECALLS DONE. IF THE DEALER DECIDES NOT TO DO THAT EITHER AND WITH THE AIR BAG PROBLEM SOMEONE IS GOING TO GET HURT OR MAYBE KILLED DRIVING THIS CAR AND I JUST WANT TO DO MY PART AND I DO NOT WANT A LAW SUIT ON MY SHOULDERS. I WILL GIVE THEM ONE MORE CHANCE TO DO THE RIGHT THING. I HAVE NOT DROVE THE CAR SINCE I HAD THE ACCIDENT AND WANT TO SELL IT AND TO DO SO I AM HAVING IT INSPECTED TOO. ALL THE WORK SHOULD HAVE BEEN UNDER WARRANTY AT THE TIME I HAD THE ACCIDENT ! I GUESS IT MUST BE TO EXPENSIVE TO FIX AND A LIFE DOES NOT MATTER ANYMORE TO ANYONE IN THIS SICK WORLD.
TL* THE CONTACT OWNED A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A TRACTOR TRAILER COLLIDED INTO THE DRIVER SIDE OF THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAINT THE CONTACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE INJURIES TO HIS CHEST AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED AND SEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB
I RAN INTO A VAN TRAVELING 30 MPH. I TOTALED THE FRONT OF MY HYUNDAI SANTE FE. THE VAN IN FRONT OF ME WAS AT A COMPLETE STOP. HIS VAN HIT WAS PUSHED INTO A TRUCK THAT WAS STOPPED IN FRONT OF HIM. THE AIR BAGS NEVER DEPLOYED. WHY DIDN'T THE AIR BAGS GO OFF? THE FIREMAN AT THE SCENE EVEN SAID THEY SHOULD HAVE.
750.00 DOLLARS FOR PART 500.00 TO PUT IT IN PASSENGER SIDE DASH CANT HYUNDAI TAKE PRIDE AND EAT THIS BILL SAFETY PROBLEMS WITH THIS BIG. *TR
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE CONNECTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED A MINOR INJURY TO HER BACK. THE VEHICLE WAS LATER TOWED TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HER THAT THE VEHICLE INDICATED THAT IT HAD BEEN INVOLVED IN A CRASH. THEY ALSO ADVISED HER THAT THE VEHICLE COULD POSSIBLY BE DEEMED DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.
I OWN A 2003 HYUNDAI SANTA FE IN WHICH THE AIR BAG WARNING LIGHT WAS ILLUMINATED STARTING IN DECEMBER 2006. AT WHICH TIME THE AIR BAG "CLOCK SPRING" WAS REPLACED UNDER WARRANTY ON 12/6/2006 AT 33,154 MILES. *TR THE SECOND OCCURRENCE WAS IN MARCH, 2011. I WAS TOLD IT WAS THE "CLOCK SPRING" AGAIN, WHICH WAS NOW NOT UNDER WARRANTY, AND WOULD COST OF AROUND $285.00. THIS WAS NOT REPLACED DUE TO A SUGGESTION FROM THE DEALER'S SERVICE DEPARTMENT MECHANIC. THE INDICATOR WAS RESET AND HAS BEEN OFF FOR OVER A YEAR. THE MOST RECENT OCCURRENCE WAS IN MAY 2012 (MILEAGE APPROX. 88,500), THE AIRBAG LIGHT CAME ON AGAIN AND NOW I'M TOLD IT NEEDS A NEW AIRBAG AT A COST OF AROUND $750.00!! THE INDICATOR WAS RESET AND AIR BAG NOT REPLACED THE LIGHT STAYED OFF FOR APPROXIMATELY 3 MONTHS. A SEARCH ON THE INTERNET REVEALED HUNDREDS OF "POSTS" ON THIS VERY SAME PROBLEM (MOST OF THEM ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S (NHTSA) WEBSITE). HYUNDAI SANTA FE'S HAVE HAD THIS PROBLEM FOR NEARLY 10 YEARS! AND, TO MAKE MATTERS WORSE, REPLACING EITHER THE CLOCK SPRING OR THE AIRBAG APPARENTLY DOES NOT GUARANTEE THAT THE AIRBAG WILL DEPLOY, THUS CAUSING A VERY DANGEROUS SITUATION. I ALSO NOTICED THAT THERE WAS A RECALL (#103) FOR THE 2007-2008 MODELS. THIS RECALL SHOULD HAVE INCLUDED ALL SANTA FE'S NOT JUST TWO YEARS. APPARENTLY, THIS PROBLEM IS A MANUFACTURING DEFECT NOT A NORMAL WEAR & TEAR ISSUE.
THE AIR BAG ILLUSTRATION LIGHT CAME ON ABOUT EIGHT MONTHS AGO, AT FIRST IT GOES ON AND OFF, BUT FINALLY IT STAYED ON A MONTH AFTER THAT. WHEN I TOOK IT IN FOR A MECHANIC TO RUN A DIAGNOSIS TEST, HE COULD NOT FIND ANY ERROR CODE. I ASKED THE DEALER IF THERE WERE ANY RECALLS ON THE AIRBAG, THEY SAID NO AND WANT TO CHARGE ME $99 FOR DIAGNOSIS. *JS
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE AIRBAG AND TENSION WIRES WERE RESET NUMEROUS TIMES WITHIN THE LAST YEAR, BUT THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 156,000.
THE AIRBAG LIGHT STAYS ON FOR NO REASON IT HAS BEEN ON FOR 8MONTHS NOW AND NO FUSES ARE BLOWN AND NOW MY BRIGHT LIGHTS WONT WORK WHEN I FLIP THEM ON THE LIGHTS SHUT OFF. *TR
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE HORN AND THE AIR BAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE DEALER ADVISED THE CLOCK SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATE SPEEDS OF 65 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER REPLACED THE WIRING HARNESS TO THE PASSENGERS AIR BAG YET THE FAILURE RECURRED. THE DEALER MADE A SECOND REPAIR TO THE PASSENGERS WIRING HARNESS AND WITHIN A YEAR, THE FAILURE RECURRED. THE VEHICLE WAS OUT OF WARRANTY AND ANY FURTHER REPAIRS WOULD BE AT THE OWNERS EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 52,781 AND THE CURRENT MILEAGE IS 110,000. UPDATED 10/05/10 *BF UPDATED 10/07/10
ON JANUARY 4, 2010 I HAD THE VEHICLE BATTERY REPLACED. AFTER BATTERY INSTALLATION THE AIRBAG WARNING LIGHT CAME ON AND REMAINED ON. ON JAN. 11 I PAID $87 TO HAVE A DIAGNOSTIC TEST WHICH INCORRECTLY INDICATED THAT ALL AIRBAGS HAD BEEN DEPLOYED PLUS A CRASH WAS RECORDED. MECHANIC'S RECOMMENDATION WAS TO HAVE SRS CONTROL MODULE REPLACED AT AN ESTIMATED COST OF OVER $400.
AIRBAG LIGHT STAYS ON. THIS HAPPENED 18 MONTHS AGO AND WAS REPAIRED UNDER WARRANTY. DEALER WANTS $70 JUST TO DIAGNOSE THE PROBLEM PLUS REPAIR COSTS SINCE IT IS NO LONGER UNDER WARRANTY. NO THANKS. *TR
ABOUT 3 MONTHS AGO, MY AIRBAG LIGHT CAME ON AND WAS NOT GONE OFF SINCE. I WONDERED IF THIS MEANT I HAD NO AIRBAG FUNCTION, BUT NOW AFTER READING THESE COMPLAINTS I KNOW IT IS NOT WORKING. THIS PROBLEM COMBINED WITH THE ENGINE THAT MYSTERIOUSLY AND SUDDENLY SHUTS DOWN WHILE DRIVING ON THE INTERSTATE IS NOT A GOOD COMBINATION. I SMELL TROUBLE. *TR
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATES ON THE INSTRUMENT CONTROL PANEL WHEN THE SEAT WAS RECLINED. THE ERROR CODE HAS BEEN RESET OVER 15 TIMES. ALSO THE DRIVER SIDE SEAT AND AIR BAGS WERE REPLACED DUE TO A DEFECTIVE HORN. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 116,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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