RoadVitals

2012 Hyundai Sonata Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,556
+4 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
146
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
48
Reports on file since Jul 21, 2011

What this page shows

Our database holds 1,556 NHTSA owner-reported complaints for the 2012 Hyundai Sonata. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 1,556 · page 1 of 63

Engine
Filed Jul 31, 2026

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at 30 MPH, the check engine warning light illuminated, the engine started knocking, and smoke emitted from under the hood. The contact decelerated to approximately 15 MPH and drove to her nearby residence. Upon inspection, the contact observed green fluid under the hood. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and the head gasket was blown. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA ID
11754020
Incident
Jul 30, 2026
Mileage
100,000 mi
Engine
Filed Jul 30, 2026
Fire reported

Vehicle engine caught fire in April 2026! Tow company sold for parts without my permission! Immediately after gaining possession of my car. I didn't have comprehensive insurance, only basic. I had a brain bleed stroke Nov. 2022 and this is causing stress, setbacks. No attorneys want to take the case because there was no injuries! I jumped out in time. THANK GOD!

NHTSA ID
11753672
Incident
Apr 10, 2026
EngineFuel system
Filed Jul 29, 2026

Diagnosed 07/20/2026 with catastrophic oil ring failure requiring engine replacement. Engine can stall due to oil degradation/absence of causing uncontrolled vehicle handling and fire. This would put myself and others at risk. It has been diagnosed at dealership. Complaint Narrative: The subject vehicle is experiencing its third total engine failure due to an inherent manufacturing and design defect, presenting a severe and repeating highway safety hazard. The original factory engine failed catastrophically in 2015 at 116,440 miles and was replaced under NHTSA Recall 15V-568. The second engine failed in 2021 at 244,710 miles and was replaced under NHTSA Recall 17V-226. The third engine (the second replacement) has now failed prematurely at 334,935 chassis miles, lasting a mere 90,225 miles. An authorized Hyundai dealership diagnosed a total failure of the oil control rings. This mechanical defect allows engine oil to bypass the pistons directly into the combustion chambers. This causes severe, rapid oil consumption, spark plug fouling, engine stalling, and total loss of motive power at highway speeds without prior dashboard warning illumination. The manufacturer is failing to provide safe, durable remedies for its federally mandated safety recalls (see warranty info Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq./ Breach of Implied Warranty of Merchantability). Instead, they are installing subsequent replacement powerplants that suffer from the exact same structural vulnerabilities and component lifecycle failures. This creates a continuous risk of sudden engine seizure and traffic collisions for consumers.

NHTSA ID
11753470
Incident
Jul 20, 2026
Engine
Filed Jul 22, 2026

See attached document for complaint.

NHTSA ID
11752062
Incident
May 13, 2026
Engine
Filed Jul 15, 2026

As I was merging onto the interstate I put my foot on the gas pedal to give it a little more gas then usual to get pulled out and all of a sudden all the lights on the dash board illuminated and it slowly lost all power I was able to move it out of the road ... There was no loud ,knocking or ticking noises prior to this happening there was no type of any kind of warning .. my car is the push start button so after the car died completely I hit the push button and all the lights on the dash came on the radio worked and everything else seemed to be working it was when I went to put my foot on the brake to start it it would do nothing it would not start at all .. I was still able to put it in neutral even after the incident happened . I had it towed t Hyundai of Bristol to have it inspected well they did verifi that the engine was locked up but failed to give me any information on the test they ran or how they keep it was locked up and what locked it up so then they have my car over a week and they tell me I need a new engine but then contact me to tell ke that HMA refused to replace the engine on warranty and I had the campaign 953 completed the knox sensor thing before my car broke down so then I had to pay for towing once again out of my pocket to go pick the car from their dealership so when I got there to get my car the service was not that great and my car was in a mess very uncalled for the battery to the car was completely dead with that being said we had to use another battery to just get it turned on to even put it in neutral well then fuel started spraying from the fuel line , the engine cover was left off right along with engine mount was taken off and they even took the belt off there were bolts laying all over my hood of my car and I'm pretty sure we lost a few transporting the car back ..their service they provided was not business/professional behavior and very disrespectful at that .. returning my car in that condition was very unnecessary

NHTSA ID
11750478
Incident
May 13, 2026
Engine
Filed Jun 30, 2026

Around the end of May 2026, my vehicle stalled without warning while traveling at highway speed. The engine light and EPS warning light illuminated simultaneously. The engine cranks but will not start. The vehicle was towed to a Hyundai dealership on June 15, 2026 where the engine failure was confirmed. My safety was directly at risk. The vehicle lost power on an active highway with no warning, creating a collision hazard for myself and other drivers. The failure has been confirmed by the dealership. Hyundai Motor America acknowledged the engine failure falls under the TXXI Settlement Agreement and offered a buyback or cash settlement. However, Hyundai has had physical possession of my vehicle since June 15, 2026 and has repeatedly failed to provide a written buyback offer despite multiple commitments to do so. Prior warning signs included the engine and EPS lights activating at the moment of failure. No prior warning lamps appeared before that day. The vehicle has 2 open safety recalls as of the date of purchase in November 2025.

NHTSA ID
11747461
Incident
May 22, 2026
AirbagsEnginePowertrain (other)
Filed Jun 16, 2026

Knock sensor needs to be replaced upon evaluation of an inspection on March 27, 2026. It failed a mission codes and upon my understanding the knock sensor one circuit range performance pink wonder single sensor is an engine failure as well as I did an ODB test myself on May 19 of 2026 for the Knox sensor as well and the check engine dominator reading at 2111 the the code indicated that bank one Knox and electrical circuit was out of it upper range or had it perform problem for a predetermined period of time and the code is P0326 and the secondary DTC is a combustion vibration sensor a circuit range performance which affects the powertrain. Also, I have switches with the electrical features in the vehicle as far as the ABS and the steering wheel controls and glitching for the cigarette adapter and plug-in area as well on top of the rear passenger side window, having issues with going up and down.

NHTSA ID
11744374
Incident
May 19, 2026
Filed Jun 15, 2026
Fire reported

UNKNOWN Car was driving fine no warning lights and the car died. tried to stat back up and engine wiring harness on top of motor caught on fire.

NHTSA ID
11744264
Incident
May 28, 2026
Engine
Filed Jun 6, 2026

Vehicle experienced sudden loss of motive power while merging onto interstate I accelerated to enter traffic and all dashboard warning lights illuminated at once. Engine shut off immediately with no prior knocking,smoke, or warning. Car coasted to shoulder with complete loss of power steering and power brakes. After incident vehicle will not crank or restart , push -button start activates accessories but engine does not turn over when brake is pressed. Vehicle has Campaign 953\Knock Sensor Detection system update completed on October 14 2020. This failure matches NHTSA PE-18-003 and Hyundai TSB 22 -EM-003H for Theta II Engine connecting rod bearing failure.This is a known safety defect causing sudden engine stall at highway speeds .. Dealer inspection is pending Vehicle is currently inoperable...

NHTSA ID
11742443
Incident
May 13, 2025
Engine
Filed Jun 5, 2026

While merging onto the interstate my vehicle suffered sudden loss of motive power. All dash lights illuminated ,engine shut off instantly with no prior knock or warning.vehicle will not crank or restart.push button start activates accessories only .This matches TSB 22-EM-003H for connecting rod bearing seizure.No crash occured because I was able to coast to shoulder but loss of power steering/brakes at highway speed created a dangerous situation.

NHTSA ID
11742366
Incident
May 13, 2025
EnginePowertrain (other)
Filed May 2, 2026

p1326, rod bearing failure and seizure of motor without warning.

NHTSA ID
11735237
Incident
May 1, 2026
Engine
Filed Apr 21, 2026

I am reporting a pattern of systemic failures on a 2012 Hyundai Sonata Hybrid with approximately 131,000 miles. This is my second NHTSA complaint regarding this vehicle and manufacturer. Primary Safety Concern — Engine Wiring Harness: During a recent engine replacement at an authorized Hyundai dealership, technicians identified damage to the engine wiring harness and documented in writing that the owner “might have issues with drive ability.” The dealership declined to repair it under the same goodwill program used to replace the engine and returned the vehicle with this known defect unresolved. The harness directly controls engine operation, hybrid system communication, and overall vehicle control. On a hybrid vehicle, a compromised harness presents a serious and ongoing safety risk. This component is available for inspection upon request. Engine Failure: The hybrid system warning light appeared prior to failure. The vehicle was towed to an authorized dealership where diagnostic code P1326 confirmed engine failure. The manufacturer acknowledged this and replaced the engine under goodwill. Additional System Failures: A pre-scan diagnostic revealed simultaneous fault codes across six systems — engine, transmission, ABS, active hydraulic booster, battery management, and motor control unit — including codes U0293 and U1004 indicating lost communication with the hybrid powertrain control module across multiple systems simultaneously. Independent Safety Advisory: A separate independent repair facility documented in writing that the vehicle presented a severe wheel hub bearing noise and formally advised of an extremely dangerous driving condition. Prior NHTSA Complaint: My first complaint to NHTSA involved this same vehicle when the manufacturer refused to provide a loaner during an extended recall-related repair hold, requiring formal escalation before they complied. The wiring harness defect remains unrepaired. The vehicle is driven daily out of necessity.

NHTSA ID
11732884
Incident
Oct 3, 2025
BrakesEngine
Filed Apr 21, 2026

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor coming from the vehicle. While depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that the rear driver’s side brake light was inoperative. The failure occurred on several occasions. No warning lights were illuminated. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included in the recall. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.

NHTSA ID
11732852
Incident
Mar 21, 2026
Mileage
168,000 mi
Seat belts
Filed Apr 14, 2026

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the driver’s side seat belt unexpectedly detached. Several attempts were needed to secure the seat belt while driving. The contact stated that while the vehicle was parked, the driver’s seat belt became inoperable and failed to latch properly. An independent mechanic was contacted. The vehicle was not diagnosed or repaired. The dealer was also contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,819.

NHTSA ID
11731186
Incident
Apr 14, 2026
Mileage
127,819 mi
ElectricalEngineFuel system
Filed Apr 3, 2026
Fire reported1 injury reported

Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in the vehicle igniting unexpectedly. Safety Risk: This failure created an immediate and life-threatening safety hazard to all occupants. The vehicle caught fire suddenly, leaving no time to react or prevent injury. There was no crash or external cause associated with this fire. The incident required emergency response from Butts County Fire and Emergency Services, who generated an official report. Injuries and Trauma: My son suffered burn injuries to his fingers, requiring emergency medical treatment. There is neurological damage to the fingertips, indicating lasting physical injury. In addition, my son experienced significant psychological trauma due to sudden exposure to a life-threatening vehicle fire, including acute emotional distress during the incident and ongoing fear associated with vehicle safety. This demonstrates the extreme danger posed by a sudden, unpreventable vehicle fire. Inspection / Confirmation: The incident was documented by Butts County Fire and Emergency Services. At this time, manufacturer inspection is UNKNOWN, dealer inspection is UNKNOWN, and insurance inspection is UNKNOWN. Warning Signs Prior to Failure: There were no warning lights, messages, or symptoms prior to the fire. The failure occurred suddenly and without notice. Defect Pattern Concern: This incident is consistent with known issues involving Hyundai Sonata vehicles, including engine and electrical system failures and reports of vehicle fires. This complaint is submitted to request a formal investigation. Prior Hyundai fire defects reported for this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

NHTSA ID
11729048
Incident
Aug 14, 2024
Engine
Filed Apr 2, 2026

I purchased a used 2012 Hyundai Sonata. Within about 2 weeks it broke down while I was in the far left lane of the freeway. The car suddenly stopped accelerating and made a very loud knocking noise. Thankfully I was able to put on my hazards and make it to the right shoulder without getting into an accident but as soon as I pulled over it shut off and the panel lights all came on. Evidently there was a recall on an engine rod and the previous owners advised they were not aware of it. Hyundai has declined the repair on the recalled engine several times and their reasons keep changing. First they said I was missing records (admittedly I was missing one record but then provided it to them), then they stated excessive neglect due to the condition of the valve train (I saw pics of the valve train and is in good condition), and now they state because the KSDS wasn't installed. From what I understand, being the second owner, if I can prove the upkeep of the vehicle the extended waranty should cover the repair. I even have the letter from the car mechanic stating the vehicle was maintained and in good condition. It seems a lot of good people are getting declined for repairs on these faulty engines. I have many more documents I could provide showing all of the services done and communications with the company. Due to the size limit I included these ones for your review. Thank you so much for any help you can provide.

NHTSA ID
11728889
Incident
Feb 19, 2026
Airbags
Filed Mar 25, 2026

The airbag warning light came on, so we took it in to see about a recall on the airbag control unit issue that required a wire filter kit as out lined in a recall in 2011-2013 Sonatas and Sonata Hybrids. In fact, upon reading the invoice filling out this form, I think that is exactly the issue, and Potamkin Hyundai is ignoring the recall. The invoice states that "AIRBAG MODULE NEED FIXING caused by the DTC for the driver airbag resistance is too high, and has liquid leaking out of it through the connector into the clock spring, and need to replace the air bag incongruent with clock spring to perform repair correctly" The technician explained to my son that driving the car in it's current state, the air bag could go off at any moment, possibly killing him. Their airbag could kill my child. The repair is quoted at $1588 and the solution was to turn off the airbag until a decision could be made if my son wanted to drive the car home, which he did, so not it is disabled. It is a Hyundai manufactured airbag, a safety feature installed into this vehicle that should not degrade over time. It is actually the reason my aunt bought the car for her child and why my son bought the car from her. The car has never been wrecked, the airbag had never been deployed or otherwise molested, has been dealer maintained, and had an extended warranty. I spoke to a Hyundai representative and am awaiting a call back, I do not think that he should be responsible for repair of a defective, degrading safety feature built and manufactured by Hyundai, installed a vehicle built and manufactured by Hyundai. I believe other people should be warned that their Sonata airbags might also have this dangerous issue and it should be immediately investigated. Attached is the invoice given to my son.

NHTSA ID
11726956
Incident
Mar 15, 2026
Engine
Filed Mar 24, 2026

While driving, the vehicle experienced sudden engine malfunction. The car entered limp mode, lost power, and produced a loud knocking noise from the engine. The failure occurred without warning and created a safety risk because the vehicle could not accelerate properly in traffic. This increased the risk of being rear-ended or unable to move out of dangerous situations. The issue appears to involve the engine (possible internal failure). The vehicle is currently at an authorized dealership and is available for inspection upon request. The problem has been confirmed by the dealership during inspection. The vehicle has been under diagnosis for over three weeks. There were no prior major warning signs before the failure. At the time of the incident, the vehicle suddenly lost performance, entered limp mode, and began making abnormal engine noise. This issue is consistent with widely reported engine defects in similar vehicles. Despite this, the manufacturer has denied coverage and attributed the issue to maintenance, even though regular maintenance was performed. This is a serious safety concern due to sudden loss of power while driving.

NHTSA ID
11726701
Incident
Mar 4, 2026
ElectricalEngine
Filed Mar 23, 2026

While I was driving my car wouldn’t go no higher than 60mph and kept dropping speed but I came to a stop and when I stopped the car was smoking. I heard knocking noise and rumbling noise on the passenger side. It wouldn’t start again

NHTSA ID
11726267
Incident
Mar 9, 2026
Body & structureExterior lightingSeat belts
Filed Mar 6, 2026

Painting chipping on front top car... Seatbelt don't fasten all the time...Lights are dim.

NHTSA ID
11722537
Incident
Mar 13, 2025
Airbags
Filed Feb 26, 2026

The warning light for the airbags is on on my dashboard with no airbags ever been deployed.

NHTSA ID
11720725
Incident
Jan 2, 2026
Electrical
Filed Feb 24, 2026

Odometer Fraud. The contact purchased a 2012 Hyundai Sonata. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. The contact stated that the mileage on the title was discovered to be 98,000. At the time of purchase, the vehicle mileage was 99,000; however, a Carfax Report indicated that the mileage was 237,532.

NHTSA ID
11720161
Incident
Jan 20, 2026
Mileage
237,532 mi
Engine
Filed Feb 6, 2026

My 2012 Hyundai Sonata recently had an engine replacement completed under a Hyundai recall. Immediately after the recall repair, the vehicle began shaking while driving, produced a burning smell, and the air conditioning stopped working, none of which occurred prior to the recall repair. These symptoms started immediately after the engine replacement, indicating a possible improper or unsafe installation. I believe the vehicle is unsafe to drive due to the burning smell and shaking. I contacted Hyundai Customer Service and was told the issue must be resolved with the dealership. However, the dealership has refused timely inspection, has dismissed my safety concerns, and has declined to provide a rental or loaner vehicle, leaving me without safe transportation. This is a post-recall safety issue, and I am concerned about the risk of fire or mechanical failure due to the burning smell and vehicle instability. I am requesting this issue be formally investigated.

NHTSA ID
11716306
Incident
Feb 3, 2026
Brakes
Filed Feb 2, 2026

The contact owns a 2012 Hyundai Sonata. The contact stated while driving 70 MPH, the check brake and "Hybrid System Warning Safely Stop - Do Not Drive" messages were displayed on the instrument panel, and the vehicle went into LIMP Mode. The vehicle was towed to the residence, and the contact replaced the hydraulic pressure units and hydraulic unit assemblies (HECU/ABS modules). The contact stated that after the repairs, the failure returned approximately 30,000 miles later. The dealer was notified of the failure, and the contact was provided with an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

NHTSA ID
11715039
Incident
Feb 1, 2025
Mileage
130,000 mi
ElectricalSteering
Filed Jan 18, 2026

Unknown, my ESP KEEPS Coming trying to see if it’s recall

NHTSA ID
11711709
Incident
Jan 1, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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