Body & structureSteeringSuspension
Filed Aug 23, 2024
The rear passenger control arm broke off of the subframe due to severe corrosion despite Hyundai applying a corrosion preventative under recall 17-01-013 on 12/1/2015. During all service work following the preventative in 2015, corrosion was never brought up as a concern by the dealership (we have all service records since date of initial purchase). Thankfully we had just reached our destination and were parking the car when the failure happened. Had the part failed 5 minutes earlier, we would have been on the highway at over 60mph and could have been seriously injured or worse. We had our Tucson towed to the dealership for repair as well as additional recall work under Campaign 952 for corrosion of the fuel band. We were contacted by the dealership on 8/22/24 and told that the new subframe could not be installed as the corrosion was so severe, the body mounts had also corroded away so there was nothing to attach the new subframe to. The dealership advised us that our Tucson is now totaled and it is SOLELY due to corrosion that Hyundai has been aware of and has been subject to multiple class action lawsuits over it. This is absolutely unacceptable. This car is still in perfect mechanical condition and the exterior has absolutely ZERO rust but now it can no longer be driven due to Hyundai’s shoddy subframes.
- NHTSA ID
- 11610450
- Incident
- Aug 15, 2024
Body & structure
Filed Jun 7, 2021
Took my car to get inspected and would not pass inspection due to rust underneath the vehicle salt corrosion. Was advised that engine was going to fall out. Took my vehicle to Hyuandai dealer for a gas tank recall which they fixed about a month ago and are now denying claims to fix the rust-which the whole car underneath is rusting. Hyundai bowser has rust issues with their vehicles and recalls. Hyundai Bowser PA-51 and Lewis Run Road, Pittsburgh, PA 15236 412-469-2100. My car was at Bowser Dealership on 05/19/2021 and Tina case manger called 06/07/2021 they denied to fix rust salt corrosion on vehicle.
- NHTSA ID
- 11419907
- Incident
- May 14, 2021
Body & structureSuspension
Filed Jun 2, 2020
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, SHE HEARD AN ABNORMAL RATTLING SOUND COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DISCOVERED A HOLE ON THE REAR OF THE SUBFRAME DUE TO CORROSION. THE VEHICLE WAS TOWED TO AUTONATION HYUNDAI O'HARE (1509 S RIVER RD, DES PLAINES, IL 60018) WHERE PICTURES WERE TAKEN OF THE HOLE IN THE SUBFRAME AND SUBMITTED TO THE MANUFACTURER FOR REVIEW. AFTER THE REVIEW, THE MANUFACTURER DECIDED NOT TO ASSIST THE CONTACT WITH THE REPAIR OF THE VEHICLE DUE TO AN EXPIRED WARRANTY. THE VEHICLE WAS NOT REPAIRED, AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 127,800.
- NHTSA ID
- 11326943
- Incident
- May 20, 2020
- Mileage
- 127,800 mi
Body & structure
Filed Jan 21, 2020
MY 2007 TUSCON FAILED PA STATE INSPECTION DUE A LARGE HOLD IN THE LEFT REAR FRAME. ADVISED TO HAVE FRAME REPAIRED BUT COST IS MORE THAN THE CAR IS WORTH AT THIS TIME. WAS ADVISED THAT THIS IS NOT NEW DAMAGE, THE DEALER SHOULD HAVE NOTIFIED ME, THEY HAVE WORKED ON THE CAR FOR OTHER MAJOR ISSUES 3 TIMES IN THE LAST YEAR. THE CAR HAD THE UNDERBODY CORROSION TREATMENT IN 2015 BUT THE DEALER CLAIMS THIS PART WAS NOT PART OF THE TREATMENT. I'M ASKING FOR HYUNDAI ASSISTANCE WITH THIS ISSUE, IT SEEMS TO BE A KNOWN ISSUE AND COULD HAVE BEEN REPAIRED IF REPORTED SOONER
- NHTSA ID
- 11300982
- Incident
- Jan 21, 2020
Body & structureSuspension
Filed Jun 27, 2019
IN JUNE 2018 I TOOK MY CAR FOR VIRGINIA STATE INSPECTION N EMISSIONS IT PASSED. I HAVE HAD ROUTINE OIL CHANGES TIRE REPLACEMENT AT A KIA DEALERSHIP. I TOOK MY CAR FOR ANNUAL VIRGINIA INSPECTION. IT FAILED FOR SEVERE RUST AND HOLES IN MY SUBFRAME SUGGESTED UNSAFE TO DRIVE SHOULDN'T THIS HAVE BEEN NOTICED ON INSPECTION OR ANY OF TIMES IT HAD BEEN REPAIRED MY LAST OIL CHANGE WAS IN 2019 AS WELL AS TIRE REPAIRS. THE SHOP WHERE MY CAR WAS FAILED IS TAKING PICTURES FOR ME AND I AM FINDING ALL RECEIPTS FROM REPAIRS FOR LAST YEAR. UNSURE IF TO CONTACT DEALER OR HYUNDAI
- NHTSA ID
- 11223082
- Incident
- Jun 27, 2019
Body & structure
Filed Nov 19, 2018
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. WHILE DRIVING 45 MPH, THE VEHICLE VEERED FROM RIGHT TO LEFT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD BECAUSE HE THOUGHT A TIRE BLEW OUT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS NOTICED THAT THE REAR DRIVER AND PASSENGER SIDE FRAME WAS DETACHED AND CORRODED THROUGH. THE CONTACT CALLED DICKSON CITY HYUNDAI AT (570) 487-5000 (LOCATED AT 1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12582573. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
- NHTSA ID
- 11152474
- Incident
- Nov 16, 2018
- Mileage
- 129,000 mi
Body & structureEngine
Filed Sep 10, 2015
WHEN TRYING TO BRAKE AS THE TRUCK IN FRONT OF ME WAS BRAKING, MY BRAKES WOULD NOT WORK AT ALL. I SLAMMED INTO THE TRUCK AT APPROXIMATELY 47 MPH. MY AIRBAGS DID NOT DEPLOY AND MY SEAT BELT DID NOT TIGHTEN. NOTHING WORKED THE WAY IT WAS SUPPOSED TO.
- NHTSA ID
- 10762957
- Incident
- Sep 9, 2015
Body & structure
Filed Dec 22, 2014
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE TRUNK AND THE REAR PASSENGER SIDE SEAT. IN ADDITION, THE ROOF LINING WAS DETACHING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. ......UPDATED 01/12/15*BF
- NHTSA ID
- 10667747
- Incident
- Dec 18, 2014
- Mileage
- 70,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.