EQUIPMENT:ELECTRICAL
2004 Ic Ce
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 1 NHTSA owner-reported complaint for the 2004 Ic Ce, most frequently naming the interior & seats and other / unspecified categories. 9 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 3 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Interior & seats150.0%
- Other / unspecified150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
9 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govENGINE AND ENGINE COOLING
ELECTRICAL SYSTEM
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
STARTER WIRE ABRADES PARKING CABLE
ODI BECAMEAWARE OF TWOBUS FIRES THAT RESULTED FROM THE BATTERY/STARTER CABLE RUBBING AGAINST THE PARKING BRAKE CABLE. ODIVISITED THE FLEET, INSPECTED THE BUSES, AND FOUND OTHER BUSES WITHEARLY STAGES OF WIRE/CABLE ABRASION. ODICONTACTED ANOTHER FLEET WITH SIMILAR BUSES AND THEY ALSO IDENTIFIEDABRADING WIRE/CABLES. AFTER COMPLETING THEIR EVALUATION, NAVISTAR HAS DECIDED TO CONDUCT A SAFETY RECALL TO INSPECT, REPAIR AS NECESSARY, AND REROUTE THE BATTERY CABLE AWAY FROM THE PARKING BRAKE CABLE.THE ACTION TAKEN BY NAVISTAR RESOLVES THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
SCHOOL BUS STALLING
THIS PE WAS OPENED AFTER ODI BECAME AWARE OF 7 EVENTS ON SCHOOL BUSES WHERE THE FUSE FOR THE ECMOVERHEATED AND BURNED THE FUSE HOLDER AND/OR FUSE HOLDER TERMINALS.ONCE OVERHEATING OF THE FUSE HOLDER OCCURS, THE FUSE BLADES WOULD NO LONGERBE SECURED IN THE PLASTIC HOLDER, THUS INTERRUPTING THE ELECTRICAL FLOW.THE COMPLAINTS CENTERED AROUNDEITHER A NO-START, HARD START, ERRATIC ENGINE PERFORMANCE OR ENGINE STALLING. ODI WAS ALSO AWARE OF REPORTED BATTERY BOX FIRES. THEPE WAS OPENED TO EXAMINE THE SAFETY SIGNIFICANCE AND GAIN A TECHNICAL UNDERSTANDING OF THIS PROBLEM.AFTER DISCUSSIONS WITH ODI AND FURTHER REVIEW OF FIELD INCIDENTS, IC DECIDED THE PROPER WAY TO HANDLE THIS ISSUE WAS TO CONDUCT A SAFETY RECALL DURING WHICH THEY WILLREPLACE THE FUSE HOLDERS AND THE POWER ELECTRICAL CONNECTOR ON THE AFFECTED VEHICLES.THIS RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. THEREFORE, THIS INVESTIGATION IS CLOSED.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
THIS DEALS WITH WHAT APPEARS TO BE AN INTENTIONAL ONGOING FRAUD AGAINST NHTSA AND OWNERS OF SOME 9,000 INTERNATIONAL SCHOOL BUSES SOLD THROUGHOUT THE U.S. BETWEEN 8/2002 AND 8/2003. AS OF MARCH 2014 IT APPEARS THAT MANY OF THE 9000 BUSES (STANDARD AND HANDICAPPED) INVOLVED IN THIS APPARENT FRAUD CONTINUE TO PUT ALL OCCUPANTS AT RISK OF INJURY AND POSSIBLY DEATH. IN 8/2002 IC CORPORATION (IC) INSTALLED ACQ TREATED PLYWOOD SUBFLOORS IN ITS BUSES KNOWING IT WAS MORE CORROSIVE THAN UNTREATED WOOD TO METAL FASTENERS (PER ITS OWN TESTING). IC INTENTIONALLY CHOSE NOT TO USE PROPERLY PROTECTED FASTENERS, IN PART DUE TO COST. BY 2003 IC WAS AWARE OF UNPRECEDENTED CORROSION OF SEAT BOLTS, WHEELCHAIR TRACKS AND FASTENERS IN ITS BUSES, CAUSING WHEELCHAIR TRACKS AND SEATS TO COME LOOSE. IN 2/2004 IC DECLARED A SAFETY DEFECT AND NOTIFIED NHTSA. IT APPEARS IC INTERNATIONALLY UNDERSTATED THEIR KNOWLEDGE/CONCERNS. IN 3/2004 A NHTSA RECALL WAS ISSUED (NHTSA RECALL # 04V-097) LIMITING THE RECALL TO THOSE CONTAINING A ?SUR-LOC? WHEELCHAIR TRACK, WHICH APPEARED INTENTIONALLY ERRONEOUS, AS ALL FASTENERS WERE/ARE CORRODING PER IC?S OWN REPRESENTATIONS MADE IN LITIGATION THEY FILED AGAINST OTHERS. FURTHER, A NUMBER OF THE BUSES INCLUDED IN THE RECALL WERE NOT REPAIRED/IMPROPERLY REPAIRED BASED ON EYE WITNESS ACCOUNTS DURING REPAIR INSPECTIONS. COUNSEL FOR IC, THREATENED AN INDIVIDUAL BY STATING THAT IF A CERTAIN PARTY DID NOT OFFER SUBSTANTIAL MONIES TO SETTLE THE CASE, THEY WOULD LIKELY NEED TO INCREASE THE RECALL TO SOME 9,000 BUSES, MAKING CLEAR IC KNEW THE RECALL SHOULD HAVE INCLUDED ALL 9,000 BUSES FROM THE OUTSET. TO DATE IC HAS NOT NOTIFIED NHTSA OF THIS CONCERN. THIS WAS TAKEN AS AN ATTEMPT OF BLACKMAIL OR EXTORTION. DISCOVERY TAKEN IN THE TWO SUITS FILED BY IC IN BOTH FEDERAL COURT (INDIANAPOLIS, IN.) AND STATE COURT (CONWAY, AK.) WILL CONFIRM THE ABOVE. *TR
- NHTSA ID
- 10569023
- Incident
- Aug 12, 2003
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
IK0500013 - IROS SUSPENSION AUXILIARY LEAF SPRING RATTLE
STRUCTURE:BODY:DOOR
INTERNATIONAL: BUS ENTRANCE DOOR ADJUSTMENT PROCEDURES. THE FOLLOWING PROCEDURES OUTLINE THE ENTRANCE DOOR BRACKET, CONTROL BAR, ACTUATOR ROD, ELECTRIC DOOR CONTROLLER, AND AIR DOOR CYLINDER AND VALVE ADJUSTMENTS. NO MODEL YEARS LISTED. *PE
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; VISIBILITY; VISIBILITY:GLASS, SIDE/REAR; VISIBILITY:WINDSHIELD
INTERNATIONAL: THE EMERGENCY EXIT WINDOW SWITCH, ON CERTAIN BUSES, HAD ACTIVATED AND SENT A FALSE WARNING ALARM, DUE TO VARIOUS WINDOW/FRAME TOLERANCES. MODELS 2004-2005 CE,FE,RE. *PE
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.