2012 INFINITI EX35

CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS. I'VE REPAIRED JUST ABOUT EVERYTHING POSSIBLE THAT COMES UP ON THE CODE READER AND NOTHING KEEPS THE ENGINE LIGHT OFF. I'VE GONE TO THE DEALER FOR REPAIRS AND THEY CANNOT EVERY GUARANTEE THEIR WORK WILL FIX THE PROBLEM. ANOTHER MECHANIC HAS REPAIRED AIR FLOW SENSORS, ETC. AND HE KEEPS TELLING ME IT'S A COMPUTER UPDATE THAT'S NEEDED TO FIX THE LIGHT - NOT THE PROBLEM WITH MY CAR.

NHTSA ID

11309022

Incident

Dec 12, 2019

Mileage

80,000 mi

CAR SEAT PASSENGER FAULT CODE B-1018 SENSOR IN SEAT CUSHION IS DEFECTIVE WHICH PREVENTS AIR BAG FROM DEPLOYING FOR PASSENGERS.

NHTSA ID

11286473

Incident

Nov 21, 2019

Mileage

71,000 mi

PASSENGER AIRBAG LIGHT CAME ON. BROUGHT TO DEALER WHO ADVISED SENSOR NEEDED TO BE REPLACED. REPLACED AT $593.14 BEFORE TAX ON 3-22-18. ON 4-27-18, LIGHT CAME BACK ON AND RETURNED TO DEALER WHO ADVISED ENTIRE BOTTOM OF PASSENGER SEAT NEEDED TO BE REPLACED. ADDITIONAL COST BEFORE TAX WAS $2,201.21. ADVISED PROBLEM WAS THAT THE AIRBAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. SPECIFICALLY, THE AIRBAG LIGHT CAME ON EACH TIME THE CAR WAS STARTED. HAVE RETAINED ALL RECORDS AND INVOICES. VEHICLE NEVER IN AN ACCIDENT AND NOTHING HAPPENED TO THE PASSENGER SEAT TO CAUSE A PROBLEM.

NHTSA ID

11203262

Incident

Apr 27, 2018

Mileage

48,995 mi

TL* THE CONTACT OWNS A 2012 INFINITI EX35. THE CONTACT STATED THAT WHEN THE GEAR WAS IN DRIVE OR REVERSE, THE VEHICLE STALLED AS THE PUSH BUTTON STARTER SWITCH WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

NHTSA ID

10617883

Incident

May 15, 2013

Mileage

5,000 mi

2012 INFINITI EX35 JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD THE CONSUMER STATED SHE PARKED THE VEHICLE IN THE DRIVEWAY ON A MODERATE SLOPE COVERED WITH LIGHT SNOW. THE CONSUMER WENT BACK OUTSIDE STOOD BY THE VEHICLE, WHEN ALL OF A SUDDEN IT POPPED OUT OF PARK AND STARTED ROLLING DOWN THE HILL. THE CONSUMER MANAGED TO CATCH UP WITH THE VEHICLE, OPENED THE DOOR AND PUT HER FOOT ON THE PARKING BRAKE, AND THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THREE DAYS LATER, THE CONSUMER PARKED THE VEHICLE IN THE DRIVEWAY, WHICH HAD A GRADUAL SLOPE AND SHE APPLIED THE EMERGENCY BRAKE. WHEN THE CONSUMER RETURNED TO THE VEHICLE 45 MINUTES LATER, SHE WAS SHOCKED TO SEE, THE VEHICLE HAD ROLLED AND WAS WEDGED AGAINST THE DIVIDER BETWEEN TWO GARAGE DOORS. THE FENDER WAS DENTED AT THE BACKUP SENSOR. THE DEALER KEPT THE VEHICLE FOR A WEEK, ONLY TO BE TOLD, THEY COULD NOT DUPLICATE THE PROBLEM. A CONSUMER AFFAIRS REP FROM INFINITI INDICATED THE ROLL HAS BEEN REPRODUCED MANY TIMES. SHE STATED WHEN THE VEHICLE WAS TURNED OFF, THE BRAKE MECHANISM ENGAGED THE LEFT REAR WHEEL ONLY. IF THERE WAS A SLIGHT SLIPPAGE, SUCH AS, A SNOW COVERED DRIVEWAY, THE TIRE WOULD SLIP AND THE BRAKES WOULD RELEASE, CAUSING THE VEHICLE TO ROLL. *JB

NHTSA ID

10572479

Incident

Jan 1, 2014

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 for “Automatic eCAll locked” as “CURRENT” when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 for “Automatic eCAll locked” set as “CURRENT”, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming the TCU condition is “UNLOCK”.

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.