RoadVitals

2012 INFINITI EX35 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Feb 13, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 INFINITI EX35, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags228.6%
  • Engine228.6%
  • Brakes114.3%
  • Fuel system114.3%
  • Interior & seats114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

CAR SEAT PASSENGER FAULT CODE B-1018 SENSOR IN SEAT CUSHION IS DEFECTIVE WHICH PREVENTS AIR BAG FROM DEPLOYING FOR PASSENGERS.

NHTSA ID 11286473 · filed Dec 2, 2019

PASSENGER AIRBAG LIGHT CAME ON. BROUGHT TO DEALER WHO ADVISED SENSOR NEEDED TO BE REPLACED. REPLACED AT $593.14 BEFORE TAX ON 3-22-18. ON 4-27-18, LIGHT CAME BACK ON AND RETURNED TO DEALER WHO ADVISED ENTIRE BOTTOM OF PASSENGER SEAT NEEDED TO BE REPLACED. ADDITIONAL COST BEFORE TAX WAS $2,201.21. ADVISED PROBLEM WAS THAT THE AIRBAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. SPECIFICALLY, THE AIRBAG LIGHT CAME ON EACH TIME THE CAR WAS STARTED. HAVE RETAINED ALL RECORDS AND INVOICES. VEHICLE NEVER IN AN ACCIDENT AND NOTHING HAPPENED TO THE PASSENGER SEAT TO CAUSE A PROBLEM.

NHTSA ID 11203262 · filed Apr 23, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS. I'VE REPAIRED JUST ABOUT EVERYTHING POSSIBLE THAT COMES UP ON THE CODE READER AND NOTHING KEEPS THE ENGINE LIGHT OFF. I'VE GONE TO THE DEALER FOR REPAIRS AND THEY CANNOT EVERY GUARANTEE THEIR WORK WILL FIX THE PROBLEM. ANOTHER MECHANIC HAS REPAIRED AIR FLOW SENSORS, ETC. AND HE KEEPS TELLING ME IT'S A COMPUTER UPDATE THAT'S NEEDED TO FIX THE LIGHT - NOT THE PROBLEM WITH MY CAR.

NHTSA ID 11309022 · filed Feb 13, 2020

TL* THE CONTACT OWNS A 2012 INFINITI EX35. THE CONTACT STATED THAT WHEN THE GEAR WAS IN DRIVE OR REVERSE, THE VEHICLE STALLED AS THE PUSH BUTTON STARTER SWITCH WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

NHTSA ID 10617883 · filed Jul 31, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

2012 INFINITI EX35 JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD THE CONSUMER STATED SHE PARKED THE VEHICLE IN THE DRIVEWAY ON A MODERATE SLOPE COVERED WITH LIGHT SNOW. THE CONSUMER WENT BACK OUTSIDE STOOD BY THE VEHICLE, WHEN ALL OF A SUDDEN IT POPPED OUT OF PARK AND STARTED ROLLING DOWN THE HILL. THE CONSUMER MANAGED TO CATCH UP WITH THE VEHICLE, OPENED THE DOOR AND PUT HER FOOT ON THE PARKING BRAKE, AND THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THREE DAYS LATER, THE CONSUMER PARKED THE VEHICLE IN THE DRIVEWAY, WHICH HAD A GRADUAL SLOPE AND SHE APPLIED THE EMERGENCY BRAKE. WHEN THE CONSUMER RETURNED TO THE VEHICLE 45 MINUTES LATER, SHE WAS SHOCKED TO SEE, THE VEHICLE HAD ROLLED AND WAS WEDGED AGAINST THE DIVIDER BETWEEN TWO GARAGE DOORS. THE FENDER WAS DENTED AT THE BACKUP SENSOR. THE DEALER KEPT THE VEHICLE FOR A WEEK, ONLY TO BE TOLD, THEY COULD NOT DUPLICATE THE PROBLEM. A CONSUMER AFFAIRS REP FROM INFINITI INDICATED THE ROLL HAS BEEN REPRODUCED MANY TIMES. SHE STATED WHEN THE VEHICLE WAS TURNED OFF, THE BRAKE MECHANISM ENGAGED THE LEFT REAR WHEEL ONLY. IF THERE WAS A SLIGHT SLIPPAGE, SUCH AS, A SNOW COVERED DRIVEWAY, THE TIRE WOULD SLIP AND THE BRAKES WOULD RELEASE, CAUSING THE VEHICLE TO ROLL. *JB

NHTSA ID 10572479 · filed Mar 26, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS. I'VE REPAIRED JUST ABOUT EVERYTHING POSSIBLE THAT COMES UP ON THE CODE READER AND NOTHING KEEPS THE ENGINE LIGHT OFF. I'VE GONE TO THE DEALER FOR REPAIRS AND THEY CANNOT EVERY GUARANTEE THEIR WORK WILL FIX THE PROBLEM. ANOTHER MECHANIC HAS REPAIRED AIR FLOW SENSORS, ETC. AND HE KEEPS TELLING ME IT'S A COMPUTER UPDATE THAT'S NEEDED TO FIX THE LIGHT - NOT THE PROBLEM WITH MY CAR.

NHTSA ID 11309022 · filed Feb 13, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

CAR SEAT PASSENGER FAULT CODE B-1018 SENSOR IN SEAT CUSHION IS DEFECTIVE WHICH PREVENTS AIR BAG FROM DEPLOYING FOR PASSENGERS.

NHTSA ID 11286473 · filed Dec 2, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .