RoadVitals

2012 INFINITI EX35 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Feb 13, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 26, 2014

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2012 INFINITI EX35. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

EngineFuel system
Filed Feb 13, 2020

CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS. I'VE REPAIRED JUST ABOUT EVERYTHING POSSIBLE THAT COMES UP ON THE CODE READER AND NOTHING KEEPS THE ENGINE LIGHT OFF. I'VE GONE TO THE DEALER FOR REPAIRS AND THEY CANNOT EVERY GUARANTEE THEIR WORK WILL FIX THE PROBLEM. ANOTHER MECHANIC HAS REPAIRED AIR FLOW SENSORS, ETC. AND HE KEEPS TELLING ME IT'S A COMPUTER UPDATE THAT'S NEEDED TO FIX THE LIGHT - NOT THE PROBLEM WITH MY CAR.

NHTSA ID
11309022
Incident
Dec 12, 2019
Mileage
80,000 mi
AirbagsInterior & seats
Filed Dec 2, 2019

CAR SEAT PASSENGER FAULT CODE B-1018 SENSOR IN SEAT CUSHION IS DEFECTIVE WHICH PREVENTS AIR BAG FROM DEPLOYING FOR PASSENGERS.

NHTSA ID
11286473
Incident
Nov 21, 2019
Mileage
71,000 mi
Airbags
Filed Apr 23, 2019

PASSENGER AIRBAG LIGHT CAME ON. BROUGHT TO DEALER WHO ADVISED SENSOR NEEDED TO BE REPLACED. REPLACED AT $593.14 BEFORE TAX ON 3-22-18. ON 4-27-18, LIGHT CAME BACK ON AND RETURNED TO DEALER WHO ADVISED ENTIRE BOTTOM OF PASSENGER SEAT NEEDED TO BE REPLACED. ADDITIONAL COST BEFORE TAX WAS $2,201.21. ADVISED PROBLEM WAS THAT THE AIRBAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. SPECIFICALLY, THE AIRBAG LIGHT CAME ON EACH TIME THE CAR WAS STARTED. HAVE RETAINED ALL RECORDS AND INVOICES. VEHICLE NEVER IN AN ACCIDENT AND NOTHING HAPPENED TO THE PASSENGER SEAT TO CAUSE A PROBLEM.

NHTSA ID
11203262
Incident
Apr 27, 2018
Mileage
48,995 mi
Engine
Filed Jul 31, 2014

TL* THE CONTACT OWNS A 2012 INFINITI EX35. THE CONTACT STATED THAT WHEN THE GEAR WAS IN DRIVE OR REVERSE, THE VEHICLE STALLED AS THE PUSH BUTTON STARTER SWITCH WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

NHTSA ID
10617883
Incident
May 15, 2013
Mileage
5,000 mi
Brakes
Filed Mar 26, 2014
Crash reported

2012 INFINITI EX35 JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD THE CONSUMER STATED SHE PARKED THE VEHICLE IN THE DRIVEWAY ON A MODERATE SLOPE COVERED WITH LIGHT SNOW. THE CONSUMER WENT BACK OUTSIDE STOOD BY THE VEHICLE, WHEN ALL OF A SUDDEN IT POPPED OUT OF PARK AND STARTED ROLLING DOWN THE HILL. THE CONSUMER MANAGED TO CATCH UP WITH THE VEHICLE, OPENED THE DOOR AND PUT HER FOOT ON THE PARKING BRAKE, AND THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THREE DAYS LATER, THE CONSUMER PARKED THE VEHICLE IN THE DRIVEWAY, WHICH HAD A GRADUAL SLOPE AND SHE APPLIED THE EMERGENCY BRAKE. WHEN THE CONSUMER RETURNED TO THE VEHICLE 45 MINUTES LATER, SHE WAS SHOCKED TO SEE, THE VEHICLE HAD ROLLED AND WAS WEDGED AGAINST THE DIVIDER BETWEEN TWO GARAGE DOORS. THE FENDER WAS DENTED AT THE BACKUP SENSOR. THE DEALER KEPT THE VEHICLE FOR A WEEK, ONLY TO BE TOLD, THEY COULD NOT DUPLICATE THE PROBLEM. A CONSUMER AFFAIRS REP FROM INFINITI INDICATED THE ROLL HAS BEEN REPRODUCED MANY TIMES. SHE STATED WHEN THE VEHICLE WAS TURNED OFF, THE BRAKE MECHANISM ENGAGED THE LEFT REAR WHEEL ONLY. IF THERE WAS A SLIGHT SLIPPAGE, SUCH AS, A SNOW COVERED DRIVEWAY, THE TIRE WOULD SLIP AND THE BRAKES WOULD RELEASE, CAUSING THE VEHICLE TO ROLL. *JB

NHTSA ID
10572479
Incident
Jan 1, 2014

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .