2003 INFINITI G35 Visibility Problems

TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE CLIMATE CONTROL FEATURE ON THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT DUE TO THE FAILURE, THE DEFROSTER WAS ALSO INOPERABLE. HOLMAN INFINITI LOCATED AT 577 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08052 WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.*DT*JB

NHTSA ID

11323561

Incident

May 5, 2020

Mileage

140,000 mi

FINISHER BOARD MALFUNCTION, NO DEFROSTER FOR FRONT AND REAR WINDOWS,. RADIO AND AC IMPAIRED

NHTSA ID

11034284

Incident

Oct 4, 2015

THE CLIMATE CONTROL/ AUDIO CONTROL UNIT IN MY G35 FROZE A FEW WEEKS AGO MAKING THE SYSTEM INOPERABLE. AS A RESULT THE THE FRONT AND REAR DEFROSTERS HAVE BECOME INOPERABLE CREATING A DANGEROUS DRIVING CONDITION SPECIALLY IN THE RAIN. THIS IS A COMMON ISSUE FOR ALL G35S MADE FROM 2003 -2005 AND INFINITI IS VERY WELL AWARE OF IT. HOWEVER THEY HAVE DONE NOTHING TO ADDRESS IT. BACK IN 2003 THEY HAVE DONE A RECALL BUT ONLY TO A LIMITED NUMBER OF CARS THAT HAD A PARTICULAR PART NUMBER. BUT THE TRUTH IS EVERY G35 WITH THE OEM UNIT IS VULNERABLE TO THIS ISSUE. IN ABILITY TO CONTROL THE DEFROSTERS AFFECTS THE VISIBILITY WHICH MAY CAUSE AN ACCIDENT THAT MAY RESULT IN INJURIES AND OR DEATH.

NHTSA ID

10730572

Incident

May 30, 2015

Mileage

171,220 mi

SINCE I BOUGHT MY G35 COUPE, I'VE BEEN HAVING PROBLEMS WITH MY DRIVER SIDE WINDOW, CURRENTLY STOPPED WORKING, IT WOULDN'T GO DOWN. IT WOULD BE MY 4TH TIME I REPLACED WINDOW MOTOR, IS NOT CHEAP. OUT OF NOWHERE MY WINDOW GO DOWN WHEN IS CLOSED, WATER GETS IN WHEN RAINING. THEN WHEN FINALLY I GET TO CLOSE THE WINDOW, IT WOULD NOT GO DOWN. INFINITI NEEDS TO MAKE THIS PROBLEM AN OFFICIAL RECALL AND REPLACE ALL THE WINDOW MOTORS. I LOVE MY CAR, I DON'T KNOW WHAT ELSE TO DO. I CANNOT AFFORD PAYING FOR NEW WINDOW MOTOR. PLEASE HELP ME AND ALL INFINITI OWNERS. THANKS *TR

NHTSA ID

10648219

Incident

Sep 19, 2012

BELOW IS WHAT INFINITI SENT OUT. I AM EXPERIENCING THE ISSUE AND NONE OF MY CONTROL PANELS WORK. THIS MEANS THAT MY DEFROSTERS ON BOTH WINDOWS ARE NOT AN OPTION FOR ME TO CLEAR MY WINDSHIELDS. THIS IS A SAFETY HAZARD EARLY MORNING NOW AS CONDENSATION SITS ON BOTH REAR AND FRONT WINDSHIELDS. EVEN THOUGH MY SYMPTOMS ARE EXACTLY AS DESCRIBED, I AM REFUSED A SOLUTION. THIS IS DANGEROUS AND IS A KNOWN DEFECT IN THIS MODEL AND YEAR CAR. 2003 G35 SEDAN AUDIO FINISHER CIRCUIT BOARD VOLUNTARY SERVICE CAMPAIGN ON SOME MODEL YEAR 2003 G35 SEDANS MANUFACTURED THROUGH AUGUST 21, 2002, THE AUDIO AND TEMPERATURE CONTROLS MAY NOT OPERATE AS EXPECTED. WHEN USING THE AUDIO EQUIPMENT OR THE TEMPERATURE CONTROLS, THE UNIT MAY BECOME INOPERATIVE. IN SOME CASES, THIS CAN BE CORRECTED BY TURNING THE IGNITION SWITCH OFF AND BACK ON AGAIN. IN OTHER CASES, THE UNIT REMAINS INOPERATIVE AND REQUIRES SERVICE BY AN INFINITI TECHNICIAN. TO PREVENT THIS CONDITION, INFINITI HAS INITIATED A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE AUDIO FINISHER CIRCUIT BOARD ON THESE VEHICLES AT NO CHARGE TO THE CUSTOMER FOR PARTS OR LABOR. THIS CAMPAIGN AFFECTS APPROXIMATELY 23,998 INFINITI G35 SEDANS IN THE UNITED STATES. ITB03-007 OWNER NOTIFICATION LETTER 2003 G35 SEDAN AUDIO FINISHER VOLUNTARY SERVICE CAMPAIGN DEAR INFINITI OWNER: THANK YOU FOR YOUR PURCHASE OF AN INFINITI 2003 G35 SEDAN. *TR

NHTSA ID

10626848

Incident

Jul 21, 2014

Mileage

87,000 mi

CONTROL PANEL TOTALLY INOPERABLE. AC BLOWS AT HIGHEST SETTING, UNABLE TO CHANGE ANY SETTINGS, UNABLE TO USE DEFROSTER. RECALL DOESN'T INCLUDE MY VIN ALTHOUGH IT HAS THE SAME PROBLEM AS THOSE RECALLED. *TR

NHTSA ID

10626688

Incident

Aug 1, 2014

Mileage

180,000 mi

THE CLIMATE CONTROL SYSTEM STOPPED WORKING, WHICH INCLUDES THE DEFROSTER. LUCKILY IT OCCURRED IN THE MONTH OF MAY AND NOT IN JANUARY WHEN THE SNOW FLIES, AS IT COULD HAVE CREATED A VERY SERIOUS SAFETY ISSUE DUE TO THE DEFROSTER NOT WORKING. AFTER LOOKING ON-LINE, THIS SEEMS TO BE A VERY COMMON ISSUE TO G35 OWNERS AND THERE ARE NUMEROUS BLOGS DESCRIBING THE SAME CONDITION. IT IS DUE TO AN ELECTRICAL FAILURE WITHIN THE CONTROLS FOR THE RADIO & CLIMATE CONTROL SYSTEMS. IT APPEARS THE SAFETY ISSUE IS BEING IGNORED, POSSIBLY BECAUSE IT'S TIED TO THE RADIO. IF THERE HAVEN'T BEEN ANY ACCIDENTS/DEATHS ATTRIBUTED TO THIS, IT'S PROBABLY ONLY MATTER OF TIME. WITHIN THE NHTSA COMPLAINTS LISTING IT HAS BEEN REPORTED NUMEROUS TIMES. PLEASE DON'T IGNORE IT ANY LONGER. IMAGINE YOURSELF ON A TRIP CROSS COUNTY, IN JANUARY, AND THE DEFROSTER STOPS WORKING. YOU MIGHT HAVE TO CONTINUE DRIVING JUST TO GET TO A TOWN. OR YOU MIGHT RISK CONTINUING YOUR TRIP SO AS TO GET HOME TO CONTACT THE DEALERSHIP. I'M SURE THERE ARE CASES WHERE PEOPLE HAVE DONE JUST THAT, RISKING THE SAFETY OF THEMSELVES & OTHERS DUE TO POOR VISIBILITY. ALL BECAUSE A CAR MANUFACTURER WON'T STAND BEHIND THEIR PRODUCT AND EXCEPT RESPONSIBILITY. P.S. MY VEHICLE HAS LESS THAN 69000 MILES. *TR

NHTSA ID

10597238

Incident

May 16, 2014

Mileage

67,800 mi

AC/CLIMATE CONTROL CIRCUIT BOARD IS NOT FUNCTIONING. THERE WAS A VOLUNTARY SERVICE CAMPAIGN ISSUED BY INFINITI (TB003-007, CAMPAIGN ID P3104), BUT ONLY FOR CERTAIN VIN NUMBERS. MANY OTHER 2003 OWNERS, NOT COVERED BY THE RECALL, ARE EXPERIENCING THE SAME ISSUE. THIS IS A SAFETY ISSUE AS REAR AND FRONT WINDOW DEFROSTERS DO NOT OPERATE. *TR

NHTSA ID

10560686

Incident

Jan 13, 2014

Mileage

99,000 mi

DRIVING HAZARD B/C OF NOT BEING ABLE TO CONTROL THE CLIMATE, PARTICULARLY THE FRONT AND REAR WINDOW DEFROSTERS. *TR

NHTSA ID

10549576

Incident

Oct 7, 2013

Mileage

179,000 mi

I RECENTLY GOT A USED CAR FROM MY FRIEND, BUT THE CLIMATE CONTROL DOESN'T WORK ON THE CAR. THE PROBLEM HAS BEEN A LONG TIME, BUT I NOTICED THIS AFTER GETTING THIS CAR TO ME FROM MY FRIEND, BUT SHE SAID SHE HAS HAD THIS PROBLEM FOR LONG TIME. THE SPECIFIC PROBLEM IS THAT THE AUDIO PANEL DOESN'T WORK, THE CLIMATE PANEL IS WITH THE AUDIO PANEL, SO THE CLIMATE CONTROL DOES NOT WORK AT ALL. SO I CANNOT CONTROL MY CLIMATE IN MY CAR, SO THE FRONT AND REAR WINDOW DEFROSTER ALL THE TIME, IT IS REALLY HARD TO DRIVE. WHEN I CHECKED THIS PROBLEM WITH DEALER AND ON THE WEB, IT IS REALLY,,COMMON PROBLEM IN THIS YEAR AND THIS KIND OF CAR, BUT THE COMPANY DOESN'T HAVE RECALL FOR THIS PROBLEM, SO THE DEALER SAID IT COSTS MORE THAN $1,000 TO CHANGE THE PANEL AND TO FIX ALL PROBLEM. THIS DOESN'T MAKE SENSE AT ALL. PLEASE CHECK THIS PROBLEM, AND CORRECT THIS, THANK YOU FOR READING MY CONCERN, *TR

NHTSA ID

10548404

Incident

Oct 14, 2013

THE SYSTEM CONTROLLING THE AC AND THE RADIO COMPLETELY STOPPED WORKING AND THERE IS NO LONGER ANY WAY TO CONTROL IT. ALL THE POWER WINDOWS QUIT WORKING AS WELL. WITH SO MANY REPORTS WOULD BE NICE IF INFINITI TOOK SOME RESPONSIBILITY AND ADDRESSED THE ISSUES. *JS

NHTSA ID

10545221

Incident

Jun 1, 2012

Mileage

151,000 mi

AIR CONDITIONING/HEATING CONTROLS RUNNING FULL BLAST WITH ZERO ABILITY TO CONTROL. THIS IS A SAFETY ISSUE AS WINDOWS CANNOT BE DEFROSTED IN THE WINTER. RADIO NOT WORKING. INFINITI CORPORATION IS NOT WARRANTING THIS ISSUE, BUT REFERS CUSTOMERS TO LOCAL DEALERSHIPS. *TR

NHTSA ID

10534560

Incident

Dec 3, 2012

Mileage

90,000 mi

COMMON PROBLEM WITH THE G35. AUDIO FINISHER CONTROLS THE CLIMATE CONTROL SYSTEM AND STEREO. DOESN'T SOUND LIKE IT IS DANGEROUS BUT IT IS! NO ABILITY TO USE DEFROST IN THUNDERSTORM YESTERDAY AND HAD TO PULL OVER NUMEROUS TIMES. CALLED INFINITI TODAY AND THEIR RECALL DOES NOT COVER MY VIN. THEY OFFER A GOODWILL REPLACEMENT IF YOU BUY ANOTHER CAR ETC. CAR IS NOT SAFE AND I WILL NOT PAY INFINITY $1500 TO REPAIR WHEN THEY EFFECTIVELY CONCEDE THEY KNOW THERE IS A PROBLEM WITH THE DESIGN AND IT IS DANGEROUS. *TR

NHTSA ID

10507169

Incident

Sep 1, 2012

Mileage

170,000 mi

THE CLIMATE CONTROL SYSTEM MALFUNCTIONED. THE BLOWER WENT TO THE HIGHEST LEVEL AND COULD NOT BE ADJUSTED USING THE CONTROLS. THE DISPLAY PANEL FOR THE RADIO ALSO WENT BLANK. TRIED TO TURNED EVERYTHING OFF BUT THE CONTROLS DID NOT WORK, THEREFORE HAD TO TURN THE CAR OFF. ONCE THE CARE WAS OFF I TURN IT BACK ON AND THE FAN BLOWER WAS AT MEDIUM, AND I WAS STILL NOT ABLE TO ADJUST THE TEMPERATURE, DEFROSTER OR OTHER CONTROLS INCLUDING THE RADIO FROM THE PANEL. I WAS ABLE TO ADJUST THE RADIO FROM THE STEERING WHEEL. THE NEXT DAY EVERYTHING BEGAN TO WORK. APPROXIMATELY ONE MONTH LATER THE SAME THING OCCURRED LASTING ABOUT TWO DAYS BEFORE EVERYTHING BEGAN TO OPERATED AGAIN. *TR

NHTSA ID

10485110

Incident

Oct 18, 2012

Mileage

165,000 mi

THE RADIO WILL TURN OFF BY ITSELF AND TURN BACK ON A FEW SECONDS LATER. ALL OF THE BUTTONS IN THE CENTER CONSOLE BECOME INOPERABLE. THE A/C CONTROLS ALSO BECOME INOPERABLE AND TURNS ON BY ITSELF. IT JUST DOESN'T TURN ON THOUGH, IT TURNS ON 90 DEGREES AND STARTS BLASTING OUT. THIS IS A SAFELY ISSUE BECAUSE AS A DRIVER WE NEVER KNOW WHEN THIS AIR IS JUST GOING TO START BLASTING OUT AT US LIKE FIRE. IF INFINITI IS SMART ENOUGH TO RECALL THE SEDAN, THEY SHOULD DO THE SAME THING WITH THE COUPES. IT IS CLEARLY A COMMON PROBLEM AMONG THE '03-'04 MODELS. IF THEY WANT TO KEEP THEIR REPUTABLE NAME THEY WILL DO WHAT IS RIGHT. *TR

NHTSA ID

10483249

Incident

Apr 9, 2012

Mileage

81,000 mi

INTERMITTENT LOSS OF CONTROL OF FRONT WINDOW DEFOGGER, REAR WINDOW DEFROSTER, RADIO, A/C. THIS HAPPENS RANDOMLY WHILE DRIVING CAUSING LOSS OF VISIBILITY IN COLD OR RAINY WEATHER. THIS PROBLEM STARTED HAPPENING ON RARE OCCASION BUT THE FREQUENCY IS GETTING PROGRESSIVELY WORSE AND NOW HAPPENS ALMOST EVERY TIME THE VEHICLE IS DRIVEN! *TR

NHTSA ID

10480048

Incident

Aug 6, 2012

Mileage

65,234 mi

THE AC AND RADIO CONTROLS BASICALLY NONE OF THE DASHBOARD CONTROLS ARE WORKING INCLUDING DEFROSTER WHICH IS BIG SAFETY HAZARD AND AS PER INFINITI DEALERSHIP ITS A RADIO AND CIRCUITBOARD ISSUES. AFTER LOOKING AT INTERNET I HAVE FOUND THAT THERE WAS A RECALL CAMPAIGN (VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINISHER CIRCUIT BOARD) FOR THIS ISSUES -> ITB03-007B SERVICE CAMPAIGN -> ISSUE DESCRIPTION LISTED BELOW AVAILABLE ON THE INTERNET. BUT INFINITI DEALER IS NOT ACCEPTING ANY RECALL ON THIS GROUND AND THEY ARE ASKING FOR 1300+ BUCKS TO FIX THIS ISSUE. CAN SOMEONE PLEASE HELP AS I CAN LIVE WITHOUT AC AND CLIMATE CONTROLS BUT NOT WITHOUT DEFROSTER. ALSO ITS A TROUBLE THAT AC AUTO TURNS ON AT FULL BLOWN SPEED WHICH CAUSE TOO MUCH COLD IN WINTER AND ITS A HEALTH RISK FOR MYSELF AND FAMILY INCLUDING 2 KIDS. DESCRIPTION FROM INTERNET - ON SOME MODEL YEAR 2003 G35 SEDANS MANUFACTURED THROUGH AUGUST 21, 2002, THE AUDIO AND TEMPERATURE CONTROLS MAY NOT OPERATE AS EXPECTED. WHEN USING THE AUDIO EQUIPMENT OR THE TEMPERATURE CONTROLS, THE UNIT MAY BECOME INOPERATIVE. IN SOME CASES, THIS CAN BE CORRECTED BY TURNING THE IGNITION SWITCH OFF AND BACK ON AGAIN. IN OTHER CASES, THE UNIT REMAINS INOPERATIVE AND REQUIRES SERVICE BY AN INFINITI TECHNICIAN. TO PREVENT THIS CONDITION, INFINITI HAS INITIATED A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE AUDIO FINISHER CIRCUIT BOARD ON THESE VEHICLES. USE INFINITI NET TO CONFIRM IF A SPECIFIC VEHICLE IS AFFECTED BY THIS SERVICE CAMPAIGN (P3104). *TR

NHTSA ID

10472092

Incident

Jun 1, 2012

Mileage

86,000 mi

UNABLE TO DEFOG WINDOWS BECAUSE ALL OF THE CLIMATE CONTROL BUTTONS ARE INOPERABLE. CURRENTLY THE CLIMATE CONTROL SYSTEM IS "STUCK" AT 71 DEGREES AND THE RADIO IS COMPLETELY OUT. *TR

NHTSA ID

10467792

Incident

Jul 10, 2012

Mileage

180,000 mi

THE AC/HEAT CONTROLLER STOPPED WORKING. THE AC WAS STUCK AT FULL, AT 60 DEGREES WHICH CREATED MIST ON ALL OF THE WINDOWS. I WAS NOT ABLE TO TURN ON THE DEFROSTER WHICH MADE MY DRIVING DANGEROUS. *TR

NHTSA ID

10466539

Incident

Mar 15, 2012

Mileage

120,000 mi

THE AIR CONTROL ON MY CAR WENT OUT. THE CAR'S RADIO AND AIR CONTROLS NO LONGER WORK. THE AIR IS STUCK ON 72 DEGREES COOL WITH A/C ON. I WAS IN KENTUCKY AT THE TIME AND UNABLE TO MANAGE MY TEMPERATURE. CAR'S INTERIOR WINDOWS FOGGING UP, UNABLE TO CONTROL DEFROST OR WINDSHIELD AIR DIRECTION. PROBLEM STILL EXISTS, WHEN AIR IS ON AT CERTAIN TIMES WINDOWS FOG UP AND REDUCE VISIBILITY. THIS IS A BIG PROBLEM WITH INFINITI OWNERS. *TR

NHTSA ID

10464329

Incident

Apr 29, 2011

Mileage

112,000 mi

THE VEHICLE HVAC/STEREO SYSTEM LOST POWER AND QUIT FUNCTIONING CAUSING THE WINDSHIELD TO FOG UP. THE ONLY WAY TO SEE WAS BY WIPING THE INSIDE GLASS WITH PAPER TOWELS. THE SYSTEM MALFUNCTIONED OVER THE PAST MONTHS AND NOW IS NOT OPERATIONAL. *TR

NHTSA ID

10460586

Incident

Oct 13, 2010

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2003 INFINITI G35. AFTER DRIVING THE VEHICLE FOR A 10 SECOND PERIOD, THE CONTACT NOTICED THAT THE HEATER AND AIR CONDITIONING BUTTONS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 80,000.

NHTSA ID

10458349

Incident

Mar 14, 2012

Mileage

80,000 mi

THE AUDIO AND TEMPERATURE CONTROLS BECOME INOPERABLE BECAUSE OF A KNOWN ISSUE WITH THE AUDIO FINISHER CIRCUIT BOARD. MY TEMPERATURE WAS STUCK AT 90 DEGREES AT MAXIMUM OUTPUT, WITH NO POSSIBLE WAY TO SHUT IT OFF. THERE WAS A VOLUNTARY RECALL FOR 2003 G35 SEDANS WITH THIS ISSUE (INFINITI RECALL # P31040), BUT NOT FOR COUPES. FROM ONLINE RESEARCH, THERE APPEARS TO BE NUMEROUS CASES WHERE THE SAME ISSUE HAS OCCURRED ON 2003 G35 COUPES, BUT INFINITI REFUSES TO ACCEPT RESPONSIBILITY FOR REPAIRS, BECAUSE THE VIN #'S WERE NOT PART OF THE ORIGINAL RECALL. I BELIEVE THIS IS A SAFETY DEFECT THAT CONSTITUTES A RECALL FOR ANY G35 MODEL WITH THIS KNOWN ISSUE. *TR

NHTSA ID

10456345

Incident

Apr 20, 2012

Mileage

111,111 mi

TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL WARNING HER THAT THE VEHICLE WAS SLIPPING INTO DIFFERENT GEARS. THE VEHICLE WAS ALSO SLOW TO RESPOND WHEN THE CONTACT ATTEMPTED TO ACCELERATE OR WHEN DECELERATING. IN ADDITION, THE HEAT WOULD ACTIVATE INDEPENDENTLY AND THE CONTACT WOULD HAVE TROUBLE TURNING THE HEATER OFF. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 90,000.

NHTSA ID

10454607

Incident

Mar 14, 2012

I LOSE COMPLETE CONTROL OF MY CLIMATE CONTROL WHICH RESULTS IN MY A/C BEING STUCK ON. MY RADIO CONTROLS ARE ALSO GONE. THE WHOLE CENTER DASH IS IN COMPLETE ELECTRICAL FAILURE. THIS IS A HAZARD DUE TO WINDOWS FOGGING UP WHILE DRIVING. ALSO I'VE RESEARCHED THAT THERE ARE RECALLS ONLY FOR SEDANS, I DON'T UNDERSTAND THIS BECAUSE THE SAME PARTS ARE IN THE COUPES. *TR

NHTSA ID

10452710

Incident

Feb 16, 2011

Mileage

75,000 mi