RoadVitals

2007 INFINITI G37

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 26, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2007 INFINITI G37, most frequently naming the fuel system category. 49 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Dec 26, 2010

FROM A COLD START, PUSHING THE IGNITION BUTTON SEVERAL TIMES ENGINE FAILED TO START, THEN NOTICED AN OVERWHELMING GASOLINE ODOR; GOT OUT OF CAR AND CHECKED UNDERNEATH AND DISCOVERED A LARGE VOLUME OF GASOLINE (APPROX A GALLON OR MORE) ACCUMULATED DIRECTLY BELOW THE ENGINE. CALLED THE DEALERSHIP 24-HOUR TOWING SERVICE, THEY SAID THEY HAD TO CALL THE POLICE AND FIRE DEPARTMENT TO REPORT BEFORE THEY COULD REMOVE OUR CAR FROM THE GARAGE TO DETERMINE IF THE CAR HAD BEEN TAMPERED WITH AND TO SAFELY REMOVE ALL OF THE GASOLINE. CAR WAS DELIVERED TO PARKWAY MOTOCARS DEALERSHIP IN VALENCIA, CA, TO INVESTIGATE AND MAKE REPAIRS (THE CAR WAS PURCHASED AT TUSTIN INFINITY IN TUSTIN, CA). UPON INVESTIGATION BY THE SERVICE DEPARTMENT OF THE DEALERSHIP, IT WAS FOUND THAT THE FUEL LINE IN THIS BRAND NEW CAR (156 MILES) HAD BEEN TAMPERED WITH. APPROXIMATELY 5 INCHES OF FUEL LINE HAD BEEN CUT, REMOVED, AND REPLACED WITH A VACUUM HOSE TYPE PIECE OF RUBBER HAD BEEN CLAMPED WITH SPRING CLAMPS (NON FUEL-LINE RATED CLAMPS) TO THE SHORTENED UNITIZED FUEL LINE. WE HAVE PICTURES TAKEN AT THE DEALERSHIP OF THIS TAMPERED FUEL LINE. WE COULD HAVE BEEN KILLED WHILE DRIVING GIVEN THE HIGH TEMPERATURES THAT WE DRIVE IN CA. WHILE THE CAR HAS BEEN REPAIRED, WE STILL DON'T KNOW IF WHAT HAPPENED TO US WAS DUE TO SHODDY WORK BY INFINITY OR A DISGRUNTLED INFINITY EMPLOYEE. IF A DISGRUNTLED EMPLOYEE, WHAT ELSE MIGHT BE WRONG WITH THE CAR? ARE WE STILL AT RISK. DID INFINITY REPAIR OTHER CARS IN THIS DANGEROUS AND NON-FACTORY AUTHORIZED MANNER? INFINITY HAS DECLINED TO DISCUSS THE MATTER WITH US AND TELL US WHY THIS HAPPENED. THE INFINITY REFERENCE # FOR THIS INCIDENT IS #6987437. WE WISH TO REPORT THIS BECAUSE WE ARE CONCERNED THAT OTHERS MAY, TOO BE AT RISK, AND WE REQUEST THAT THE RESULTS OF THIS INCIDENT BE SHARED WITH US.

NHTSA ID
10373059
Incident
Nov 14, 2010
Mileage
4,100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB09-063C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB13-006D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB10-029C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-009H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI G37 by model year
YearComplaintsRecallsInvestigationsIssue Index
2015100—
2014000—
2013630045.4
2012631043.9
2011991041.5
2010760037.7
20091670035.7
2008661043.2
2007Viewing100—
2006000—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.