RoadVitals

2002 INFINITI I35 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Nov 3, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 70 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 INFINITI I35 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Nov 3, 2017

TAKATA RECALL MY AIR INFLATS BY THEMSELVES

NHTSA ID
11042851
Incident
Nov 1, 2017
Airbags
Filed Aug 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10897121
Incident
May 13, 2015
Airbags
Filed May 5, 2016

TAKATA RECALL. AIR BAG WARNING LIGHT IS ON. MECHANIC HAS DISABLED AIRBAG SYSTEM.

NHTSA ID
10863452
Incident
Dec 21, 2015
Mileage
155,000 mi
Airbags
Filed May 1, 2015

I RECEIVED RECALL NOTICE TO HAVE AN AUTHORIZED DEALER REPAIR THE AIR BAG SYSTEM. AS I HAVE NO INFINITI DEALER IN MY VICINITY, I AM REQUESTING REIMBURSEMENT FOR TIME AND FUEL TO TAKE MY CAR TO THE NEAREST INFINITI DEALER, PERHAPS BAKERSFIELD, CA. MY LOCAL NISSAN SAID THEY CANNOT PERFORM THIS REPAIR! PLEASE ADVISE. *TR

NHTSA ID
10714029
Incident
Apr 15, 2015
Mileage
125,000 mi
AirbagsEnginePowertrain (other)
Filed Apr 5, 2015
Crash reported1 injury reported

I OWN A 2002 INFINITI I35. WHILE I WAS DRIVING AT APPROXIMATELY 35 MILES PER HOUR, MAKING A LEFT TURN, I WAS HIT ON THE REAR DRIVER'S SIDE (T-BONED). NON OF MY AIR BAGS DEPLOYED AND I WAS SEVERELY INJURED. I SUSTAINED INJURIES TO MY NECK, BOTH SHOULDERS AND MY BACK. THE DRIVER OF THE OTHER VEHICLE ILLEGALLY RAN A STOP SIGN. MY VEHICLE WAS TAKEN TO MY RESIDENCE AND WAS NOT REPAIRED. AS A DIRECT AND PROXIMATE RESULT OF THE ACCIDENT I HAVE BEEN PERMANENTLY DISABLED AND CONSTANTLY DEALING WITH THE PAIN. I'M SURE I WOULD BE IN MUCH BETTER SHAPE IF THE AIRBAG WOULD HAVE DEPLOYED. I CALLED THE POLICE AND REPORTED THE ACCIDENT WHEN IT HAPPENED. I HAVE NOT INFORMED MY MANUFACTURER OF THE ISSUES THAT I HAVE EXPERIENCED AS OF YET. MY VEHICLE CURRENTLY HAS ABOUT 166,000 MILES. ANOTHER ISSUE MY 2002 INFINITI I35 WAS HAVING, NOT RELATED TO THE ACCIDENT REFERENCED ABOVE, WAS STALLING WITHOUT WARNING ON SEVERAL DIFFERENT OCCASIONS. THIS HAPPENS SOMETIMES WHEN I AM DRIVING. WHEN THIS HAPPENS, THE LIGHTS ON MY DASH PANEL BLINK ON AND OFF RAPIDLY FOR A FEW SECONDS AND THEN TURNS OFF COMPLETELY. MY STEERING WHEEL LOCKS UP AT THAT TIME AS WELL. *TR

NHTSA ID
10703745
Incident
Nov 4, 2013
Mileage
160,000 mi
Airbags
Filed Sep 9, 2014

TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 09/30/14 *BF UPDATED 10/08/14

NHTSA ID
10631965
Incident
Jul 31, 2014
Airbags
Filed Jul 22, 2014

AIR BAG LIGHT STAYS ON. *TR

NHTSA ID
10615412
Incident
Jul 3, 2011
AirbagsEngineSuspension
Filed Sep 2, 2013

I WAS TRAVELING APPROX. 70 MPH ON THE INTERSTATE AND THE VEHICLE "JERKED", LOST POWER AND RE-ACCELERATED WITHOUT LOSING POWER. THE TCS OFF/SLIP AND SERVICE ENGINE SOON LIGHTS ALL CAME ON SIMULTANEOUSLY. I STOPPED BY THE STORE AND HAD DIFFICULTY STARTING THE CAR. I IMMEDIATELY DROVE TO ADVANCE AUTO PARTS TO HAVE IT "DIAGNOSED" BECAUSE IT WAS RIGHT ACROSS THE STREET. IT WAS DIAGNOSED AS A "CAM SHAFT POSITION SENSOR". OUR MECHANIC RECOMMENDED WE CONTACT INFINITI BECAUSE THERE WAS A RECALL FOR THIS SAME ISSUE (03V455000). I CONTACTED TAYLOR INFINITI IN AUGUSTA, GA AND WAS TOLD BY THE SERVICE MANAGER, CHANDRA, THAT THE RECALL CAMPAIGN HAD ENDED. SHE ALSO KNEW NOTHING ABOUT THE AIRBAG RECALL CAMPAIGN (13V136000), AND THERE WAS NOTHING MORE SHE COULD DO TO HELP ME. WITHIN A COUPLE OF DAYS, THE CAR BEGAN SHUTTING OFF WHILE IN OPERATION (WHILE SLOWING DOWN, STOPPED AT RED LIGHTS, IN THE MIDDLE OF INTERSECTIONS, ETC.). I HAVE NOT DRIVEN THE VEHICLE IN 3 WEEKS, AS IT IS OBVIOUSLY NOT SAFE TO DRIVE. I HAVE CHECKED SEVERAL ONLINE INFINITI OWNER FORUMS, AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHO ARE HAVING THIS SAME PROBLEM. I WASN'T AWARE THAT SAFETY RECALLS HAD AN "END" DATE. I CALLED TAYLOR INFINITI BACK AND WAS TOLD MY VIN WASN'T INCLUDED IN ANY OF THE CAMPAIGNS. I FEEL STRONGLY THAT THE RECALL FOR THIS ISSUE SHOULD BE RE-OPENED AND INCLUDE A WIDER RANGE OF VIN NUMBERS, IF NOT TO INCLUDE ALL '02 I35S. I AM TERRIBLY FRUSTRATED BECAUSE I DON'T FEEL AS IF I SHOULD HAVE TO PAY HUNDREDS OF DOLLARS FOR REPAIRS THAT ARE OBVIOUSLY RELATED TO THIS ISSUE. COINCIDENTALLY, WE ALSO REPLACED THE LOWER CONTROL ARM ON MY CAR IN DECEMBER OF 2012 AT AN OUT-OF-POCKET COST OF OVER $800, WHEN THIS ISSUE WAS ALSO THE SUBJECT OF A RECALL CAMPAIGN (02V146000), WHICH THEY ALSO SAID MY VIN WAS NOT INCLUDED IN. I WAS TOLD THE CAR "IS AN '02, AND THESE ISSUES ARE SURE TO ARISE". *JS

NHTSA ID
10538354
Incident
Jul 22, 2013
Mileage
156,000 mi
Airbags
Filed Mar 2, 2011

DRIVER SIDE AIR BAG DEPLOYED WHILE SITTING AT A TRAFFIC LIGHT. *TR

NHTSA ID
10386200
Incident
Feb 27, 2011
Mileage
102,000 mi
Airbags
Filed Nov 11, 2009
Crash reported1 injury reported

I DRIVE A 2002 INFINITI I35 I WAS INVOLVED IN A CLASSIC T-BONE COLLISION THE FRONT END OF MY VEHICLE TOTALLY DESTROYED AND BOTH VEHICLES WERE TOTALED. THE PASSENGER AIRBAG DEPLOYED IN MY VEHICLE BUT THE DRIVER AIRBAG DID NOT DEPLOY. I WAS WEARING MY SAFETY BELT. WHEN I REPORTED THE INCIDENT TO NISSAN/INFINITI THEIR RESPONSE WAS TO SEND THE 2009 AIRBAG SAFETY MANUAL AND STATED THAT THEIR WERE NO DIFFERENCES BETWEEN THE 2002/2009 MODEL VEHICLES. THE INVESTIGATOR CLAIMED THAT THE SENSORS DETECTED THE SAFETY BELT WAS IN PROPER USE THEREFORE MY AIRBAG DID NOT NEED TO BE DEPLOYED AND SINCE MY PASSENGER SEAT BELT WAS NOT ENGAGED THAT IT DEPLOYED AS A CAUTIONARY MEASURE. MY RESPONSE WAS TO INSIST ON THE 2002 I35 AIRBAG SAFETY DOCUMENT. IT WAS FORWARDED 4 DAYS LATER WITH STRIKING DIFFERENCES, NAMELY THAT THERE ARE NO SENSORS IN THE INTERIOR CABIN OF THE 2002 MODEL AS STATED BY THE NISSAN/INFINITI INVESTIGATOR. I ASKED IF THERE WERE NO SENSORS OTHER THAN THE ONES IN THE BUMPER ON MY 2002 MODEL HOW THEN DID THE COMMUNICATION OCCUR IN MY SEAT BELT THAT CAUSED MY AIRBAG TO NOT DEPLOY AND THE PASSENGER AIRBAG TO DEPLOY. WHEN HER REPORT WAS CHALLENGED SHE SAID HER ASSESSMENT WAS ACCURATE AND SHE WAS STANDING BY IT. SHE HAS NOT PHYSICALLY EXAMINED MY VEHICLE TO DETERMINE CAUSATION OF THE FAILED AIRBAG DEPLOYMENT. I BELIEVE THAT THE AIRBAG IS DEFECTIVE I WAS TRAVELING 35 MPH, THERE WAS NO SKID PRIOR TO IMPACT BOTH VEHICLES TRAVELED AN ADDITIONAL 20 FT. FROM IMPACT POINT. SIGNIFICANT INJURY OCCURRED AND I FEEL NISSAN HAS FAILED TO DO THEIR JOB RESPONSIBLY FOR THEIR CUSTOMERS SAFETY. *TR

NHTSA ID
10291835
Incident
Oct 22, 2009
Mileage
74,500 mi
Airbags
Filed Oct 16, 2009
Crash reported

I WAS IN A CAR ACCIDENT ON 10/8/09 AND WAS HIT IN THE FRONT OF MY CAR AT APPROX. 55MI PER HOUR. MY PASSENGER AIR BAG DEPLOYED, BUT MY DRIVER SIDE DID NOT. I DID NOT HAVE A PASSENGER IN THE CAR. I CALLED INFINITI CONSUMER AFFAIRS, AND THEY TOLD ME, IF THE AIRBAG FEELS THE DRIVER IS RIGID ENOUGH AND THAT THE SEAT BELT WILL HOLD THEM BACK, IT WILL NOT DEPLOY. WHY WOULD AN AIRBAG AND A SEATBELT WORK PROPERLY WHEN NO ONE WAS IN THE SEAT, YET THE DRIVER ONE DID NOT? *TR

NHTSA ID
10288673
Incident
Oct 8, 2009
Mileage
119,000 mi
Airbags
Filed Oct 15, 2002
Crash reported

CONSUMER STATES THE VEHICLE AT A STAND STILL AND WAS STRUCK BY A STREETCAR. THE DRIVER DOOR WAS HIT AND NONE OF THE AIR BAGS DEPLOYED IN THE VEHICLE. THE DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. MR

NHTSA ID
8020881
Incident
Jul 13, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .