RoadVitals

2002 INFINITI I35 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest May 13, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 70 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 INFINITI I35 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceSuspension
Filed May 13, 2021

THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V146000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY DOWNSHIFT WITH THE SERVICE ENGINE SOON MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V043000 (VEHICLE SPEED CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO LINKED THE SERVICE ENGINE SOON TO NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CERRITOS NISSAN (18707 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THE VIN WAS NOT INCLUDED IN THE RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 223,000.

NHTSA ID
11416488
Incident
Mar 1, 2021
Mileage
223,000 mi
Driver assistanceEngineFuel system
Filed Feb 9, 2019

THE TCS OFF AND SLIP LIGHTS AFTER A NOTICEABLE MISS WHILE ACCELERATING, THE VEHICLE FAILS TO ACCELERATE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, AND THEN THE VEHICLE STALLS, REGARDLESS OF TRAVELING SPEED, RESULTING IN TOTAL LOSS OF POWER STEERING AND POWER BRAKING. AFTER STALLING, THE VEHICLE SOMETIMES WILL RESTART ON FIRST ATTEMPT, OTHER TIMES IT TAKES A FEW TRIES OR TURNING THE KEY TO ON POSITION FOR 5 SECONDS AND THEN TURNING IT BACK TO OFF, REPEATING 2-3 TIMES THEN STARTS.THE PROBLEM IS PERSISTENT, THE VEHICLE CONTINUES TO FAIL AT RANDOM ALMOST EVERY TIME IT'S DRIVEN AS SHORT AS 1 MILE DISTANCE, BUT HAS ALSO BEEN DRIVEN 20 MILES WITHOUT FAILING. WHILE DRIVING A DAILY ROUTE, THE PROBLEM OFTEN OCCURS AT A COMMON LOCATION, WHETHER RELATED TO DISTANCE, TERRAIN, OR COINCIDENCE IS UNKNOWN.

NHTSA ID
11175884
Incident
Jan 7, 2019
Mileage
94,000 mi
Driver assistancePowertrain (other)
Filed Dec 22, 2010

TRAVELED APPROX 25 MILES. WAS FIRST IN LINE TO APPROACH A RED STOP LIGHT. AS THE ACCELERATOR WAS LET UP AND BRAKES APPLIED, THE CAR DID NOT STOP. AS THE CAR CROSSED INTO THE INTERSECTION OF ON-COMING TRAFFIC, I TOOK THE AUTOMATIC TRANSMISSION FROM "DRIVE" INTO "NEUTRAL". THE CAR STOPPED AND RPMS INCREASED INDICATING A STUCK ACCELERATOR. I TAPPED THE ACCELERATOR PEDAL TWICE AND THE CAR WENT TO IDLE. I HAD THE CAR TOWED TO THE INFINITI DEALERSHIP WHO STILL HAS IT AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. ALTHOUGH NOBODY WAS HURT, IF ANYONE WOULD OF BEEN IN THE CROSSWALK, I WOULD OF KILLED THEM AND IT WAS A MATTER OF A FEW FEET FROM CROSS TRAFFIC SO A VERY CLOSE CALL INDEED. *TR

NHTSA ID
10372107
Incident
Dec 17, 2010
Mileage
160,000 mi
Driver assistance
Filed Dec 4, 2010

EXPERIENCED SUDDEN LOSS OF ACCELERATOR CONTROL AND LOST NEARLY ALL POWER WHILE MERGING ONTO THE HIGHWAY. LOST ALL POWER IN SECOND LANE. THERE WERE NO WARNINGS. ABSOLUTELY NO RESPONSE WHEN PRESSING DOWN ON THE ACCELERATOR. CAR WAS ONLY IDLING. NEARLY WAS REAR ENDED WHILE TRYING TO GET ONTO EMERGENCY LANE. CAR WAS TOWED TO MECHANIC. A FAULTY THROTTLE BODY SENSOR WAS IDENTIFIED AS A ROOT CAUSE OF THE SUDDEN POWER LOSS, WHICH YIELDS THE ACCELERATOR UNOPERATIONAL. *TR

NHTSA ID
10369165
Incident
Dec 2, 2010
Mileage
129,990 mi
Driver assistance
Filed Sep 1, 2007
Crash reported

OUR 2002 INFINITI I-35 HAS ACCELERATED ON ITS OWN 3 TIMES. THE FIRST TIME WE WERE TURNING AROUND IN OUR FRIEND'S DRIVEWAY AND IT TOOK OFF IN REVERSE. THE SECOND TIME WE WERE FIRST IN LINE AT A STOP LIGHT. THE THIRD TIME, I WAS MOVING THE CAR IN OUR DRIVEWAY AND IT WENT THROUGH OUR NEIGHBOR'S FENCE CAUSING $8,000 DAMAGE TO OUR CAR. THE DEALER IN GRAND RAPIDS SAID THEY NEVER HEARD OF SUCH A THING. THE DEALER WHO SOLD THE CAR AND INFINITI HAVE NOT ANSWERED OUR E-MAILS. INFINITI CORP HEADQUARTERS PRETTY MUCH TOLD US TOO BAD ON THE PHONE. *TR

NHTSA ID
10201662
Incident
Apr 17, 2007
Mileage
65,895 mi
Driver assistanceOther / unspecified
Filed Aug 17, 2005
Crash reported

FIRST INCIDENT OCCURRED APRIL 29TH,2005. TEMPTED TO ACCELERATE ONTO THE HIGHWAY AND CAR LOST ALL POWER. OULD GO NO FASTER THAN 15MILES PER HOUR.CONTACTED INFINITI DEALER AND TOLD TO HAVE CAR TOWED IN.ACCELERATOR PEDAL REPLACED.TOLD PROBLEM WAS RESOLVED. ON AUGUST 8TH,2005, WAS ATTEMPTING TO PARK CAR IN SPACE AT BLOCKBUSTER,WHEN CAR ACCELERATED QUICKLY AND HIT THE BRICK PILLAR AT BLOCKBUSTER.BOTH AIRBAGS DEPLOYED.CURRENTLY THE CAR IS AT THE BODY SHOP FOR REPAIR AND I HAVE NOTIFIED THE INFINITI DEALER THAT I WOULD LIKE IT INSPECTED BEFORE I DRIVE THE CAR.*AK

NHTSA ID
10133227
Incident
Aug 8, 2005
Mileage
44,000 mi
Driver assistanceTransmission
Filed Aug 20, 2004

1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HIGH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".

NHTSA ID
10088298
Incident
Aug 16, 2004
Mileage
59,000 mi
Body & structureDriver assistanceElectrical+4 more
Filed Mar 14, 2003

THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER HAD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JB

NHTSA ID
566826
BrakesDriver assistanceSuspension
Filed Apr 9, 2002
Crash reportedFire reported1 injury reported

WHEN PRESSING GFAS PEDAL FRONT END PULLS STRONGLY AND DAGEROUSLY TO ONE SIDE OR ANOTHER. FRONT END PALYS FREELY, SHAES, VIBRATE, WOBLE AND STEPS WITH A VERY ROUGH AND UNCONTROLABLE DRIVE. BRAKES IN SPEED HIGHER THAT 30 DOESN'T STOP CAR. SOMETIMES WHEN I PREES GAS PEDAL NOTHING HAPPEN AND CAR DIE ON ME. *AK

NHTSA ID
760485
Incident
Nov 21, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .