2002 INFINITI I35 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 INFINITI I35, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine2321.7%
- Airbags1211.3%
- Suspension1110.4%
- Driver assistance98.5%
- Brakes87.5%
- Exterior lighting76.6%
- Electrical76.6%
- Steering76.6%
- Fuel system54.7%
- Powertrain (other)43.8%
- Body & structure43.8%
- Transmission21.9%
- Interior & seats21.9%
- Other / unspecified21.9%
- Visibility21.9%
- Seat belts10.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2002 Infiniti I35. The contact stated while driving 70–75 MPH on the freeway, the vehicle shut off and failed to restart. Additionally, while driving on another occasion, the vehicle shut off but restarted. The check engine, traction control, and ABS warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 279,000.
The contact owns a 2002 Infiniti I35. The contact received notification of NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TAKATA RECALL MY AIR INFLATS BY THEMSELVES
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V146000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY DOWNSHIFT WITH THE SERVICE ENGINE SOON MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V043000 (VEHICLE SPEED CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO LINKED THE SERVICE ENGINE SOON TO NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CERRITOS NISSAN (18707 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THE VIN WAS NOT INCLUDED IN THE RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 223,000.
I WAS TRAVELING APPROX. 70 MPH ON THE INTERSTATE AND THE VEHICLE "JERKED", LOST POWER AND RE-ACCELERATED WITHOUT LOSING POWER. THE TCS OFF/SLIP AND SERVICE ENGINE SOON LIGHTS ALL CAME ON SIMULTANEOUSLY. I STOPPED BY THE STORE AND HAD DIFFICULTY STARTING THE CAR. I IMMEDIATELY DROVE TO ADVANCE AUTO PARTS TO HAVE IT "DIAGNOSED" BECAUSE IT WAS RIGHT ACROSS THE STREET. IT WAS DIAGNOSED AS A "CAM SHAFT POSITION SENSOR". OUR MECHANIC RECOMMENDED WE CONTACT INFINITI BECAUSE THERE WAS A RECALL FOR THIS SAME ISSUE (03V455000). I CONTACTED TAYLOR INFINITI IN AUGUSTA, GA AND WAS TOLD BY THE SERVICE MANAGER, CHANDRA, THAT THE RECALL CAMPAIGN HAD ENDED. SHE ALSO KNEW NOTHING ABOUT THE AIRBAG RECALL CAMPAIGN (13V136000), AND THERE WAS NOTHING MORE SHE COULD DO TO HELP ME. WITHIN A COUPLE OF DAYS, THE CAR BEGAN SHUTTING OFF WHILE IN OPERATION (WHILE SLOWING DOWN, STOPPED AT RED LIGHTS, IN THE MIDDLE OF INTERSECTIONS, ETC.). I HAVE NOT DRIVEN THE VEHICLE IN 3 WEEKS, AS IT IS OBVIOUSLY NOT SAFE TO DRIVE. I HAVE CHECKED SEVERAL ONLINE INFINITI OWNER FORUMS, AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHO ARE HAVING THIS SAME PROBLEM. I WASN'T AWARE THAT SAFETY RECALLS HAD AN "END" DATE. I CALLED TAYLOR INFINITI BACK AND WAS TOLD MY VIN WASN'T INCLUDED IN ANY OF THE CAMPAIGNS. I FEEL STRONGLY THAT THE RECALL FOR THIS ISSUE SHOULD BE RE-OPENED AND INCLUDE A WIDER RANGE OF VIN NUMBERS, IF NOT TO INCLUDE ALL '02 I35S. I AM TERRIBLY FRUSTRATED BECAUSE I DON'T FEEL AS IF I SHOULD HAVE TO PAY HUNDREDS OF DOLLARS FOR REPAIRS THAT ARE OBVIOUSLY RELATED TO THIS ISSUE. COINCIDENTALLY, WE ALSO REPLACED THE LOWER CONTROL ARM ON MY CAR IN DECEMBER OF 2012 AT AN OUT-OF-POCKET COST OF OVER $800, WHEN THIS ISSUE WAS ALSO THE SUBJECT OF A RECALL CAMPAIGN (02V146000), WHICH THEY ALSO SAID MY VIN WAS NOT INCLUDED IN. I WAS TOLD THE CAR "IS AN '02, AND THESE ISSUES ARE SURE TO ARISE". *JS
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V146000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY DOWNSHIFT WITH THE SERVICE ENGINE SOON MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V043000 (VEHICLE SPEED CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO LINKED THE SERVICE ENGINE SOON TO NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CERRITOS NISSAN (18707 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THE VIN WAS NOT INCLUDED IN THE RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 223,000.
THE TCS OFF AND SLIP LIGHTS AFTER A NOTICEABLE MISS WHILE ACCELERATING, THE VEHICLE FAILS TO ACCELERATE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, AND THEN THE VEHICLE STALLS, REGARDLESS OF TRAVELING SPEED, RESULTING IN TOTAL LOSS OF POWER STEERING AND POWER BRAKING. AFTER STALLING, THE VEHICLE SOMETIMES WILL RESTART ON FIRST ATTEMPT, OTHER TIMES IT TAKES A FEW TRIES OR TURNING THE KEY TO ON POSITION FOR 5 SECONDS AND THEN TURNING IT BACK TO OFF, REPEATING 2-3 TIMES THEN STARTS.THE PROBLEM IS PERSISTENT, THE VEHICLE CONTINUES TO FAIL AT RANDOM ALMOST EVERY TIME IT'S DRIVEN AS SHORT AS 1 MILE DISTANCE, BUT HAS ALSO BEEN DRIVEN 20 MILES WITHOUT FAILING. WHILE DRIVING A DAILY ROUTE, THE PROBLEM OFTEN OCCURS AT A COMMON LOCATION, WHETHER RELATED TO DISTANCE, TERRAIN, OR COINCIDENCE IS UNKNOWN.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2002 Infiniti I35. The contact stated while driving 70–75 MPH on the freeway, the vehicle shut off and failed to restart. Additionally, while driving on another occasion, the vehicle shut off but restarted. The check engine, traction control, and ABS warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 279,000.
FROZEN REAR BRAKES, EVIDENT AFTER HEARING SOME NOISE IN REAR. FIRST INCIDENT WAS 5 YEARS AGO. CORPORATE INFINITI WOULD NOT HELP PAY FOR REPAIR, CALLING MY HOME STATE (NY) A "SALT" STATE. NOW THE SAME FAILURE OCCURRED COSTING ANOTHER $750. BOTH THE INFINITI DEALER THEN AND MY LOCAL REPAIR SHOP NOW ADMIT THAT INFINITIS HAVE THAT PROBLEM!! BRAKE CALIPERS DON'T RELEASE CAUSING PADS, ROTORS ETC. TO SCRAPE BRAKES TO DEATH. I NOW HAVE 89,000 MI. NOT THAT MUCH USE FOR 5 YRS. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY BECOME UNSAFE FROM BEING SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. REPLACEMENT LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE EXISTING LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO START THE VEHICLE WHEN ABNORMAL PRESSURE WAS PLACED ONTO THE STEERING WHEEL AND THE STARTER KEY. THE VEHICLE WAS INOPERABLE. THE CONTACT HAD A CERTIFIED MECHANIC DIAGNOSE THE VEHICLE. THE MECHANIC DIAGNOSED THAT THE CAM SHAFT SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE ELECTRICAL SYSTEM STALLED AS WELL. THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE'S FAILURES WERE SIMILAR TO THE CONSEQUENCE MENTIONED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGINE SPEED SIGNAL, CATALYST SYSTEM, AND IGNITION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I HAVE HAD TWO TRANSMISSIONS IN THIS 2002 INFINITI I35 AND NOW MAY HAVE TO HAVE THE THIRD. SUMMER OF 2011 I EXPERIENCED INTERMITTENT ISSUES WITH THE ENGINE RACING AND THE TRANSMISSION APPARENTLY DISENGAGING, WITH NO POWER TO THE WHEELS. FIRST TIME I TOOK IT TO THE DEALER THEY COULDN'T DETECT ANY PROBLEMS AS THERE WAS NO SERVICE ENGINE SOON WARNING ON THE DASH BOARD SO THEIR COMPUTER COULDN'T DETECT A PROBLEM. HAPPENED AGAIN AND THE TECHNICIAN TOLD ME NOT TO TURN THE IGNITION OFF WHEN I GOT TO THE SHOP BUT TO LET THE ENGINE KEEP RUNNING. HE DROVE THE CAR BACK TO THE SHOP AND HOOKED IT UP TO THE COMPUTER. THE PROBLEM WAS DIAGNOSED AS THE TORQUE CONVERTER CLUTCH FUNCTION CODE ALONG WITH P0720 AND P1574, CHECK ENGINE LIGHT CONCER ' IP006, (FAILING), AND I WAS TOLD I HAD TO HAVE BOTH A TORQUE CONVERTER AND A TRANSMISSION. THE PRICE FOR A NEW ONE WAS TOO HIGH AND I OPTED FOR A USED TORQUE CONVERTER/TRANSMISSION AND NOW, 5/2/2012, LESS THAN A YEAR LATER I AM HAVING THE SAME PROBLEM AS BEFORE. SEVERAL TIMES THIS LOSS OF POWER TO THE WHEELS HAS HAPPENED WHEN PULLING INTO TRAFFIC AND IS EXTREMELY DANGEROUS. ANOTHER ISSUE IS THE SUSPENSION AND STEERING. I HAVE HAD TO REPLACE THE STRUTS BECAUSE THE FRONT END WOULD VIBRATE VEER LEFT AND RIGHT AND LOSE SOME CONTROL OVER THE STEERING WHEN DRIVING OVER ROUGH PAVEMENT. EVEN AFTER STRUT REPLACEMENT THE ISSUE STILL PERSISTS. AUGUST OF 2011 AROUND THE SAME TIME TRANSMISSION WAS REPLACED I HAD TO REPLACE THE RADIATOR WHICH BURST AT A SEAM. IT WAS REPLACED BEFORE THE TRANSMISSION AND AT A DIFFERENT SHOP, AND NOT AT THE DEALER'S SHOP. *JS
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER HAD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THE TCS OFF AND SLIP LIGHTS AFTER A NOTICEABLE MISS WHILE ACCELERATING, THE VEHICLE FAILS TO ACCELERATE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, AND THEN THE VEHICLE STALLS, REGARDLESS OF TRAVELING SPEED, RESULTING IN TOTAL LOSS OF POWER STEERING AND POWER BRAKING. AFTER STALLING, THE VEHICLE SOMETIMES WILL RESTART ON FIRST ATTEMPT, OTHER TIMES IT TAKES A FEW TRIES OR TURNING THE KEY TO ON POSITION FOR 5 SECONDS AND THEN TURNING IT BACK TO OFF, REPEATING 2-3 TIMES THEN STARTS.THE PROBLEM IS PERSISTENT, THE VEHICLE CONTINUES TO FAIL AT RANDOM ALMOST EVERY TIME IT'S DRIVEN AS SHORT AS 1 MILE DISTANCE, BUT HAS ALSO BEEN DRIVEN 20 MILES WITHOUT FAILING. WHILE DRIVING A DAILY ROUTE, THE PROBLEM OFTEN OCCURS AT A COMMON LOCATION, WHETHER RELATED TO DISTANCE, TERRAIN, OR COINCIDENCE IS UNKNOWN.
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER HAD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I OWN A 2002 INFINITI I35. WHILE I WAS DRIVING AT APPROXIMATELY 35 MILES PER HOUR, MAKING A LEFT TURN, I WAS HIT ON THE REAR DRIVER'S SIDE (T-BONED). NON OF MY AIR BAGS DEPLOYED AND I WAS SEVERELY INJURED. I SUSTAINED INJURIES TO MY NECK, BOTH SHOULDERS AND MY BACK. THE DRIVER OF THE OTHER VEHICLE ILLEGALLY RAN A STOP SIGN. MY VEHICLE WAS TAKEN TO MY RESIDENCE AND WAS NOT REPAIRED. AS A DIRECT AND PROXIMATE RESULT OF THE ACCIDENT I HAVE BEEN PERMANENTLY DISABLED AND CONSTANTLY DEALING WITH THE PAIN. I'M SURE I WOULD BE IN MUCH BETTER SHAPE IF THE AIRBAG WOULD HAVE DEPLOYED. I CALLED THE POLICE AND REPORTED THE ACCIDENT WHEN IT HAPPENED. I HAVE NOT INFORMED MY MANUFACTURER OF THE ISSUES THAT I HAVE EXPERIENCED AS OF YET. MY VEHICLE CURRENTLY HAS ABOUT 166,000 MILES. ANOTHER ISSUE MY 2002 INFINITI I35 WAS HAVING, NOT RELATED TO THE ACCIDENT REFERENCED ABOVE, WAS STALLING WITHOUT WARNING ON SEVERAL DIFFERENT OCCASIONS. THIS HAPPENS SOMETIMES WHEN I AM DRIVING. WHEN THIS HAPPENS, THE LIGHTS ON MY DASH PANEL BLINK ON AND OFF RAPIDLY FOR A FEW SECONDS AND THEN TURNS OFF COMPLETELY. MY STEERING WHEEL LOCKS UP AT THAT TIME AS WELL. *TR
I HAVE HAD TWO TRANSMISSIONS IN THIS 2002 INFINITI I35 AND NOW MAY HAVE TO HAVE THE THIRD. SUMMER OF 2011 I EXPERIENCED INTERMITTENT ISSUES WITH THE ENGINE RACING AND THE TRANSMISSION APPARENTLY DISENGAGING, WITH NO POWER TO THE WHEELS. FIRST TIME I TOOK IT TO THE DEALER THEY COULDN'T DETECT ANY PROBLEMS AS THERE WAS NO SERVICE ENGINE SOON WARNING ON THE DASH BOARD SO THEIR COMPUTER COULDN'T DETECT A PROBLEM. HAPPENED AGAIN AND THE TECHNICIAN TOLD ME NOT TO TURN THE IGNITION OFF WHEN I GOT TO THE SHOP BUT TO LET THE ENGINE KEEP RUNNING. HE DROVE THE CAR BACK TO THE SHOP AND HOOKED IT UP TO THE COMPUTER. THE PROBLEM WAS DIAGNOSED AS THE TORQUE CONVERTER CLUTCH FUNCTION CODE ALONG WITH P0720 AND P1574, CHECK ENGINE LIGHT CONCER ' IP006, (FAILING), AND I WAS TOLD I HAD TO HAVE BOTH A TORQUE CONVERTER AND A TRANSMISSION. THE PRICE FOR A NEW ONE WAS TOO HIGH AND I OPTED FOR A USED TORQUE CONVERTER/TRANSMISSION AND NOW, 5/2/2012, LESS THAN A YEAR LATER I AM HAVING THE SAME PROBLEM AS BEFORE. SEVERAL TIMES THIS LOSS OF POWER TO THE WHEELS HAS HAPPENED WHEN PULLING INTO TRAFFIC AND IS EXTREMELY DANGEROUS. ANOTHER ISSUE IS THE SUSPENSION AND STEERING. I HAVE HAD TO REPLACE THE STRUTS BECAUSE THE FRONT END WOULD VIBRATE VEER LEFT AND RIGHT AND LOSE SOME CONTROL OVER THE STEERING WHEN DRIVING OVER ROUGH PAVEMENT. EVEN AFTER STRUT REPLACEMENT THE ISSUE STILL PERSISTS. AUGUST OF 2011 AROUND THE SAME TIME TRANSMISSION WAS REPLACED I HAD TO REPLACE THE RADIATOR WHICH BURST AT A SEAM. IT WAS REPLACED BEFORE THE TRANSMISSION AND AT A DIFFERENT SHOP, AND NOT AT THE DEALER'S SHOP. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING THE SUBFRAME DETACHED FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE SUBFRAME CORRODING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN. UPDATED 04/25/12*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SWERVED SHARPLY TO THE RIGHT AND THEN LOCKED UP.
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER HAD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HIGH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".
VEHICLE WILL PULL TO EITHER RIGHT OR LEFT WHEN DRIVING AT ANY SPEED. VEHICLE BECOMES MORE DIFFICULT TO CONTROL. DEALER SAID ALL FRONT WHEEL DRIVES PULL TO ONE SIDE OR ANOTHER LIKE THAT. *AK CONSUMER STATES VEHICLE IS EXPERIENCING FRONT END SHAKING, RATTLING, STEPPING, AND VIBRATING, STEERING WHEEL PULLS AND MAKING NOISE WHILE ACCELERATING AND MAKING U-TURNS, RIGHT SIDE TIRE STEPPING AND VIBRATING, SEAT MEMORY BUTTONS INOPERATIVE, DASH DISPLAY CHANGES BY ITSELF FROM DTE TO MPG AND COMPUTER DISPLAYS 80 MILES TO GO WHEN THE TANK IS EMPTY, ENGINE SHAKES AND VIBRATES DURING A COLD START, VEHICLE IDLES ROUGH WHEN COLD AND IS STILL PRESENT AFTER VEHICLE IS WARMED UP, VIBRATION/RATTLING NOISE FROM WINDOWS AT FREEWAY SPEED AND NO LONGER RAISE UP WHEN DEPRESSING REMOTE BUTTON, VEHICLE HESITATES WHEN PUSHING ON GAS PEDAL, AND WHEN IN REVERSE, THE GEAR SHAKES. *YD
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED WHILE DRIVING 5 MPH, SHE COULD NOT MOVE HER SEAT FORWARD ENOUGH TO REACH HER BRAKE PEDAL WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE IN FRONT OF HER. THE CRASH WAS A MINOR INCIDENT. THERE WERE NO DAMAGES TO THE CONSUMERS VEHICLE, BUT THERE DAMAGES TO THE OTHER VEHICLE AND THERE WERE NO INJURIES.. THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE HAD NO WARRANTIES ON IT. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHERE THE MECHANIC STATED THAT THE MOTOR TO THE SEAT FAILED AND IT NEEDED TO BE REPAIRED. THE MOTOR WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 84000. UPDATED 10/26/10. *LJ UPDATED 10/26/10
2002 INFINITI I-35 ENGINE STALLED WHILE DRIVING. CONSUMER STATES THAT THE MECHANIC REPLACED THE BANK 1 AND BANK 2 CAMSHAFT SENSOR AT HIS EXPENSE. CONSUMER HAD RECALL WORK FOR CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSORS DONE PRIOR TO INCIDENT. *KB THE DRIVER SIDE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE DEALER STATED THE POWER SEAT MOTOR FAILED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2002 Infiniti I35. The contact stated while driving 70–75 MPH on the freeway, the vehicle shut off and failed to restart. Additionally, while driving on another occasion, the vehicle shut off but restarted. The check engine, traction control, and ABS warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 279,000.
FIRST INCIDENT OCCURRED APRIL 29TH,2005. TEMPTED TO ACCELERATE ONTO THE HIGHWAY AND CAR LOST ALL POWER. OULD GO NO FASTER THAN 15MILES PER HOUR.CONTACTED INFINITI DEALER AND TOLD TO HAVE CAR TOWED IN.ACCELERATOR PEDAL REPLACED.TOLD PROBLEM WAS RESOLVED. ON AUGUST 8TH,2005, WAS ATTEMPTING TO PARK CAR IN SPACE AT BLOCKBUSTER,WHEN CAR ACCELERATED QUICKLY AND HIT THE BRICK PILLAR AT BLOCKBUSTER.BOTH AIRBAGS DEPLOYED.CURRENTLY THE CAR IS AT THE BODY SHOP FOR REPAIR AND I HAVE NOTIFIED THE INFINITI DEALER THAT I WOULD LIKE IT INSPECTED BEFORE I DRIVE THE CAR.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCURR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASABLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT.
VEHICLE WILL PULL TO EITHER RIGHT OR LEFT WHEN DRIVING AT ANY SPEED. VEHICLE BECOMES MORE DIFFICULT TO CONTROL. DEALER SAID ALL FRONT WHEEL DRIVES PULL TO ONE SIDE OR ANOTHER LIKE THAT. *AK CONSUMER STATES VEHICLE IS EXPERIENCING FRONT END SHAKING, RATTLING, STEPPING, AND VIBRATING, STEERING WHEEL PULLS AND MAKING NOISE WHILE ACCELERATING AND MAKING U-TURNS, RIGHT SIDE TIRE STEPPING AND VIBRATING, SEAT MEMORY BUTTONS INOPERATIVE, DASH DISPLAY CHANGES BY ITSELF FROM DTE TO MPG AND COMPUTER DISPLAYS 80 MILES TO GO WHEN THE TANK IS EMPTY, ENGINE SHAKES AND VIBRATES DURING A COLD START, VEHICLE IDLES ROUGH WHEN COLD AND IS STILL PRESENT AFTER VEHICLE IS WARMED UP, VIBRATION/RATTLING NOISE FROM WINDOWS AT FREEWAY SPEED AND NO LONGER RAISE UP WHEN DEPRESSING REMOTE BUTTON, VEHICLE HESITATES WHEN PUSHING ON GAS PEDAL, AND WHEN IN REVERSE, THE GEAR SHAKES. *YD
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
WHEN PUTTING HEAD UP AGAINST HEAD REST IT WILL AUTOMATICALLY FALL BACK, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. CONTACTED DEALER. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .