2007 INFINITI M Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 INFINITI M, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Interior & seats266.7%
- Other / unspecified133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
INFINITI M45 - 2007. WHEN THE DOORS ARE LOCKED, YOU CANNOT OPEN THE DOORS WITH THE HANDLE, UNLESS YOU PHYSICALLY UNLOCK THE DOORS FIRST. I BELIEVE IN AN EMERGENCY, AN OCCUPANT IN THE CAR COULD PANIC AND NOT GET OUT. THEY WOULD BELIEVE THEY ARE TRAPPED IN THE CAR. THE CAR DOES NOT AUTOMATICALLY LOCK WHEN YOU PUT IT INTO GEAR OR START THE CAR, LIKE MOST OTHER MAKES. THIS POTENTIALLY COULD LEAD TO THIS VEHICLE BEING CARJACKED MORE THAN OTHERS, SINCE MANY PEOPLE FORGET TO LOCK THEIR DOORS.
I CONTACTED BBB BECAUSE I WAS UNABLE TO GET A SATISFACTORY RESOLUTION FROM INFINITI REGARDING MY SEAT MOVEMENT PROBLEM IN MY 2006 INFINITI M35. I PURCHASED THE VEHICLE ON JANUARY 22, 2006 FROM GLENDALE INFINITI. BY MARCH I WAS ALREADY EXPERIENCING MOVEMENT WITH MY DRIVER'S SEAT WHEN ACCELERATING OR BRAKING. MOVEMENT IS LARGE ENOUGH TO CAUSE MY BODY TO LEAP FORWARD AND, ON OCCASION, CAUSE A SLIGHT BIT OF WHIPLASH. I BROUGHT IN MY VEHICLE MANY TIMES TO HAVE THIS REPAIRED. THEY REPLACED THE SEAT TRACK TWICE BUT THE PROBLEM STILL EXISTS. NOW THEY ARE CLAIMING IT IS NORMAL OPERATION AND ARE REFUSING TO REPAIR IT. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
2011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO FAILED VOICE RECOGNITION BLUETOOTH SYSTEM *TGW THE CONSUMER STATED WHEN HE ATTEMPTED TO SYNC HIS I-PHONE TO THE BLUETOOTH SYSTEM, HE IMMEDIATELY FOUND THERE WERE NUMEROUS FAILURES IN THE VOICE RECOGNITION BLUETOOTH SYSTEM. HE TOOK THE VEHICLE BACK TO THE DEALER ON AT LEAST THREE OCCASIONS WHERE THE DEALER TRIED TO HELP HIM WITH THE SPEECH PATTERNS. THE DEALER VERIFIED THE ERROR AND ALSO REPLACED THE MICROPHONE IN THE VOICE RECOGNITION BLUETOOTH SYSTEM. THE SYSTEM FAILED APPROXIMATELY 1 OUT OF 4 OR 1 OUT OF 5 TIMES WHEN IT WAS USED. A FACTORY REPRESENTATIVE WAS SENT OUT TO TEST THE SYSTEM IN FEB 2012. THE CONSUMER WAS INFORMED THE FACTORY REPRESENTATIVE TESTED THE SYSTEM WHILE PARKED, WITH THE ENGINE RUNNING AND NO ERROR WAS REPORTED. *JB THE CONSUMER STATED WHEN A DIALED NUMBER WAS USED FREQUENTLY, THE VOICE RECOGNITION SYSTEM WOULD INCORRECTLY INTERPRET HIS VOICE. UPDATED CONSUMER LETTER 06/29/12. *JB UPDATED 07/03/12. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .