Airbags
Filed Jan 11, 2022
The contact owns a 2006 Infiniti M35. The stated that upon starting the vehicle, the air bag warning light illuminated. The contact was able to drive the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in an active recall. The dealer also informed the contact that the vehicle could be repaired at his expense. The contact stated that the manufacturer intentionally excluded his VIN from NHTSA Campaign Number: 20V008000 (Air Bags). The manufacturer was notified of the failure and informed the contact that the issue would be escalated to the regional specialist and he would receive a recall notification if the VIN became included in the recall. A case was opened. The vehicle was not repaired. The failure mileage was approximately 120,000.
- NHTSA ID
- 11447112
- Incident
- Nov 15, 2020
- Mileage
- 120,000 mi
Airbags
Filed Sep 16, 2021
Made takata airbag recall appointment with Dealer on August 27, 2021. Then dropped car off dealer at 2pm, September 1, 2021. Today it is September 16, 2021--the job is supposed to take 2 hours. The dealer still has my car. So I am at 2 weeks and 1 day. The service manager is not returning calls. No loaner car given. That does not seem reasonable. No wonder why there are so many airbag recall not fixed Two weeks and a Day to fix a 2 hour issue. Please Help. Time limits are needed once repair is scheduled.
- NHTSA ID
- 11433268
- Incident
- Aug 27, 2021
AirbagsEngineFuel system
Filed May 9, 2019
TAKATA RECALL,I JUST PURCHASED IT,WAS PRE OWNED.
- NHTSA ID
- 11206521
- Incident
- Apr 16, 2019
- Mileage
- 160,000 mi
Airbags
Filed Nov 12, 2018
TAKATA RECALL. INFINITI IS NOT WORKING WITH US IN GETTING THE RECALL WORK DONE. I LIVE OVER 400 MILES AWAY FROM THE NEAREST DEALERSHIP AND INFINITI IS HAVING US PAY TO EITHER, GET A RENTAL CAR OR PAY FOR A HOTEL ROOM. OF WHICH I CANNOT AFFORD EITHER. I DO NOT FEEL SAFE DRIVING IT UNTIL THE RECALL IS DONE.
- NHTSA ID
- 11151099
- Incident
- Sep 10, 2018
AUTO HAS BEEN RECALLED DUE TO DEFECTIVE AIRBAGS. NEAREST DEALER IS 130 MILES AWAY. INFINITI REFUSES TO MAKE JUST COMPENSATION FOR TRAVEL TO REPAIR
- NHTSA ID
- 11128278
- Incident
- Feb 12, 2018
Airbags
Filed Dec 16, 2017
TAKATA RECALL. TO DATE, I HAVE YET TO RECEIVE FROM INFINITI ANY CONTACT REGARDING REPAIR FOR MY VEHICLE. INITIAL NOTIFICATION WAS THE LATTER PART OF 2016 OR EARLY 2017.
- NHTSA ID
- 11055047
- Incident
- Jan 13, 2016
Airbags
Filed Nov 29, 2017
"TAKATA RECALL" NO INCIDENT OCCURRED. WE WERE WITHOUT OUR VEHICLE FOR THE DAY IT WAS BEING REPAIRED.
- NHTSA ID
- 11051331
- Incident
- Nov 24, 2017
THE AIRBAG DID NOT DEPLOY IN 2 COLLISIONS. FORTUNATELY I HAD A SECURED SEAT BELT FASTENED.
- NHTSA ID
- 11043983
- Incident
- Apr 13, 2015
- Mileage
- 75,000 mi
Airbags
Filed Oct 15, 2017
TAKATA RECALL: RECEIVED FIRST RECALL NOTICE JULY 2016. CONTACTED INFINITI DEALER IN SAN ANTONIO (210)824-1272 AND WAS TOLD PARTS WOULD NOT COME IN UNTIL OCTOBER 2016. MY NAME AND VIN WERE PLACED ON A "LIST". CALLED SAME DEALER OCT 2016, NO PARTS YET. CALLED DEALER AGAIN APRIL 15, 2017 STILL NO PARTS AND TOLD I WILL BE CALLED WHEN PARTS COME IN (SPOKE WITH "MIKE"). CALLED DEALER AGAIN JUNE 7, 2017 AND SPOKE WITH JORGE - TOLD THAT AIRBAGS CAME IN BUT DEALERSHIP HAS TO WAIT FOR REPLACEMENT DASHES DUE TO THEM "BREAKING" WHEN REMOVED TO REPLACE AIR BAG. JORGE HAD NO IDEA IF OR WHEN THEY WILL GET THE PARTS. CALLED DEALERSHIP AGAIN SEPT. 2017 AND SAME SONG & DANCE. NOT SURE WHAT I CAN DO WITH THIS CAR NOW? WORTHLESS TO TRADE IN DUE TO RECALL (SEEMS IMMORAL TOO) AND A DANGER TO MY FAMILY????
- NHTSA ID
- 11033409
- Incident
- Jul 1, 2016
Airbags
Filed Jun 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT CALLED THE LOCAL DEALER (HARTE INFINITI, LOCATED ON 150 WESTON ST, HARTFORD, CONNECTICUT, 06120) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE, BUT WOULD MAYBE BE AVAILABLE IN DECEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 11001646
- Incident
- Mar 22, 2017
Airbags
Filed Apr 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE REPAIR PARTS WERE NOT AVAILABLE FOR 2,006 VEHICLES. A DEALER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 10981096
- Incident
- Jun 15, 2015
TAKATA RECALL. I RECEIVED A LETTER FROM INFINITI THAT MY VEHICLE WAS UNDER RECALL # 16V-349 IN SEPT 2016 AND THAT I WOULD BE CONTACTED WHEN PARTS WERE IN. I HAVE HEARD NOTHING IN 6 MONTHS AND I AM DRIVING AN UNSAFE VEHICLE OR I MUST NOT DRIVE IT AT ALL. THIS IS TOTALLY UNACCEPTABLE AND I AM ASKING FOR NHTSA ASSISTANCE TO GET THE AIRBAG REPLACED.
- NHTSA ID
- 10971453
- Incident
- Sep 1, 2016
- Mileage
- 100,000 mi
AirbagsDriver assistance
Filed Mar 28, 2017
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V028000 (AIR BAGS) AND 13V430000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10968895
- Incident
- Mar 25, 2017
Airbags
Filed Mar 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 10967744
- Incident
- May 23, 2016
Airbags
Filed Mar 11, 2017
TAKATA RECALL. RECEIVED NOTIFICATION IN JULY 2016. NOW 8 MONTHS LATER, WE HAVE NO FURTHER COMMUNICATION FROM INFINITI WHEN THIS WILL BE REPAIRED AND THE DEALERS DO NOT KNOW, EITHER. INFINITI'S SOLUTION IS TO DO AN INTERIM REPAIR THAT DISABLES THE PASSENGER SIDE AIRBAG- NOT REALLY "A FIX". CAN WE GET AN UPDATE FROM INFINITI WHEN THEY EXPECT TO BE ABLE TO REPAIR THIS PROBLEM?
- NHTSA ID
- 10960120
- Incident
- Jul 11, 2016
- Mileage
- 209,000 mi
Airbags
Filed Mar 10, 2017
I RECEIVED A NOTICE NOT TO DRIVE MY CAR WITH A PASSENGER BECAUSE OF A FUILTY AIR BAG. WHAT GOOD IS THE CAR IF I THERES A LIFE TREATING ISSUE IF I USE IT. CALLED CLIENT AFFAIRES TO SET UP A CAR RENTAL, THE DEALER RESPONDED SAID TO CONTACT NATIONAL CAR RENTAL TO ARRANGE A PICK UP. WHEN I CALLED THE RENTAL CO, SAID THERE IS NO SUCH ARRANGEMENT ? I HAVE CONTACTED INFINITI AFFAIRS SEVERAL TIME AND REACHED A DEAD END EACH TIME. MEANWHILE MY CAR IS TO DANGEROUS TO DRIVE, LOSING RESALE VALUE AS IT SIT USELESS. I M IN NEED OF HELP! PLEASE ADVISE. THANK YOU.
- NHTSA ID
- 10959984
- Incident
- Jul 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONATCT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10959737
- Incident
- Aug 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/12/17 UPDATED 11/3/2017*JS
- NHTSA ID
- 10958495
- Incident
- Mar 3, 2017
Airbags
Filed Feb 11, 2017
TAKATA RECALL AIRBAG REPLACEMENT HAS NOT BEEN DONE AFTER ALMOST 9 MONTHS SINCE BEING NOTIFIED. IT SEVERELY LIMITS USE OF MY CAR SINCE THE FRONT PASSENGER SEAT CAN'T BE OCCUPIED.
- NHTSA ID
- 10954023
- Incident
- May 23, 2016
- Mileage
- 60,000 mi
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10949899
- Incident
- Feb 6, 2017
Airbags
Filed Jan 28, 2017
RECEIVED A RECALL ABOUT 4 MONTHS AGO REGARDING MY VEHICLE. INFINITI HAS YET TO PROVIDE A REMEDY FOR THIS ISSUE.
- NHTSA ID
- 10948112
- Incident
- Oct 10, 2016
Airbags
Filed Jan 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10947328
- Incident
- Jul 26, 2016
Airbags
Filed Jan 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10946628
- Incident
- Jul 28, 2016
Airbags
Filed Jan 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINTI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10945668
- Incident
- Jun 24, 2016
Airbags
Filed Jan 16, 2017
TAKATA RECALL.... I WAS NOTIFIED IN SEPTEMBER OF 2016 THAT THE PASSENGER AIR BAG WAS DEFECTIVE AND I SHOULD NOT ALLOW THE SEAT BE OCCUPIED. I HAVE REPEATEDLY CALL INFINITY REQUESTING MY VEHICLE BE REPAIRED. IT IS NOW JANUARY 2017. I FEEL INFINITY'S POOR HANDLING OF THIS RECALL HAS CREATED AN UNDO BURDEN ON THE RECALL VEHICLE OWNERS. PLEASE LOOK INTO THE POOR EXECUTION OF THIS RECALL. INFINITY OFFERED A RENTAL THRU THE LOCAL DEALER BUT WHEN I CONTACTED THE DEALER AND LEFT A MESSAGE IT WAS NOT RETURNED, I BELIEVE THE DEALERS DO NOT WANT TO BE INVOLVED IN THE RENTAL PROGRAM, BECAUSE MY ORIGINAL DEALER DOES NOT OFFER ANY TEMPORARY FIXES INFINITY SPEAKS OF.
- NHTSA ID
- 10945467
- Incident
- Sep 5, 2016
- Mileage
- 96,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.