THE POWER STEERING RACK AND BUSHINGS HAVE BEEN REPLACED TWICE ON MY VEHICLE WHEN I TURN CORNERS OR BACK OUT OF PARKING SPACES IT CAUSES LEAKING AND LOUD NOISE
- NHTSA ID
- 11156987
- Incident
- Nov 7, 2018
- Mileage
- 157,669 mi
Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2006 INFINITI M35 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 53 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 53, in the owner's own words
THE POWER STEERING RACK AND BUSHINGS HAVE BEEN REPLACED TWICE ON MY VEHICLE WHEN I TURN CORNERS OR BACK OUT OF PARKING SPACES IT CAUSES LEAKING AND LOUD NOISE
MY CAR VIBRATES WHEN I'M DRIVING EVEN AT 40MPH, IT STARTED WITH ONLY THE STEERING SHAKING, NOW IT HAS PROGRESSED TO A POINT WHERE MY AND THE SAFETY OF MY FAMILY IS AT RISK. IT IS AT THE POINT WHERE DRIVING OVER THE SMALLEST CRACK OR DENT A THE PHYSICALLY SWAY OR MAKE MY CAR BEER OFF COURSE.
INFINITY M35 [XXXXXX] I LOVE MY INFINITY AND WOULD LIKE TO KEEP IT AND DRIVE MANY MORE MILES, BUT I HAVE 3 ISSUES 1) TRAMLINING - CAR MOVES LEFT AND RIGHT, HARD TO DRIVE, A SAFETY CONCERN 2) INTERIOR DASH AND CRACKS AND DETONATING, NEEDS REPLACING 3) INTERIOR HEADLINER IS SAGGING AND NEED REPLACING WHAT ARE MY OPTIONS? CAN NISSAN HELP ME OUT WITH THESE REPAIRS? THANK YOU FOR RESPONDING! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
WHILE DRIVING THE CAR WILL NOT STAY ON THE ROAD, YOU HAVE TO KEEP BOTH HANDS ON THE WHEEL, AND IT IS STILL BACK AND FOURTH. HAVE HAD NEW TIRES PUT OM AND ALIGNMENT DONE, DID NOT HELP THE PROBLEM. THIS HAPPENS AT ALL SPEEDS BUT IS WORSE ON THE HIGHWAY OVER 50MPH.
CAR STEERS VERY IRRATICALLY AT TIMES PULLING LEFT OR RIGHT ON UNEVEN ROAD SURFACES. ALSO MAKES GROANING SOUNDS WHEN TURNING STEERING WHEEL
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VEER TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
IN MARCH OF 2014, WHILE DRIVING OVER 200 MILES TO A CONFERENCE, I BEGAN TO NOTICE THAT MY 2006 INFINITI M35 WAS PULLING ME TO THE LEFT AND TO THE RIGHT. HITTING A BUMP OR A POTHOLE WOULD MAKE IT VERY EASY TO LOSE CONTROL. BEING THAT I WAS IN A DIFFERENT CITY, I WAS NOT FAMILIAR WITH LOCAL AUTOMOTIVE TECHNICIANS TO ASSIST ME IN DETERMINING THE EXACT CAUSE. THIS LED ME TO PURCHASE A WHOLE NEW SET OF TIRES AND A FRONT END ALIGNMENT. HOWEVER, MONTHS LATER, THE PROBLEM STILL EXISTS. I AM AFRAID THAT THIS PULLING WILL HAVE THE POTENTIAL TO CAUSE A VERY BAD ACCIDENT. I ALSO CHANGED OUT MY STRUTS BECAUSE I ALSO HAD THE BOUNCING ACTION GOING ON, BUT TO NO AVAIL, THE PROBLEM STILL EXISTS. THERE IS DEFINITELY SOMETHING SERIOUSLY WRONG. COULD YOU ALL LOOK INTO ADDRESSING THIS ISSUE BEFORE IT HAS TO COST SOMEONE THEIR LIFE? *TR
MY 2006 INFINITI M35X DRIVES REAL JERKY DARTING TO THE LEFT AND RIGHT CONSTANTLY WHENEVER THE ROAD IS THE LEAST BIT UNEVEN. I REALLY LIKE MY CAR BUT THE WORSE THE DARTING GETS I AM BECOMING MORE CONCERNED FOR MY PASSENGERS SAFETY AS WELL AS MY OWN. AFTER READING SOME OF THESE REVIEWS I DON'T THINK A NEWER VERSION WOULD BE A GOOD IDEA. *TR
VEHICLE STARTED SHIFTING TO RIGHT OF THE ROAD. PAID FOR WHEEL ALIGNMENT. PURCHASED SET OF NEW TIRES AT AROUND 115000 MILES. NOW AT 130,000 MILES DEALER TELLS ME THAT MY RACK AND PINION IS LEAKING AND COULD RESULT IN SUDDEN INOPERABLE VEHICLE. THE PART CAN ONLY BE PURCHASED FROM INFINITI AND APPROXIMATE COST IS AROUND $1450.00 PLUS $500-$700 TO INSTALL!! *TR
WHEN DRIVING AND COMING TO A STOP AT (30-35 MPH) YOU WOULD HEAR A LOUD "CLUNK", AND THE ENGINE WOULD STOP. YOU HAVE NO CONTROL OF THE STEERING AND NO BRAKES. WE EXPERIENCED THIS INFINITY DEFECT 7-8 TIMES OVER A 90 DAY PERIOD. FIRST INCIDENT 9-14-13. NOTE- RECEIVED RECALL LETTER (13V-430) FROM INFINITY 11-04-13. MADE SERVICE APT WITH NALLEY INFINITY, MARIETTA, GA. TO PERFORM WORK RELATED TO RECALL LETTER. I WAS REIMBURSED FOR REPAIRS MADE ON 9-14-13. HOWEVER, ON 12-26-13 WHILE DRIVING IN JACKSONVILLE, FLA. THE SAME PROBLEM OCCURRED, AND REPEATED ITSELF 3-4 TIMES THAT EVENING BEFORE I COULD REACH THE INFINITY OF ORANGE PK. FLA. ON 12-27-13. INFINITY OF ORANGE PK. MADE THE REPAIRS... THE COST TO ME FOR THIS REPAIR WAS $561. THIS ITEMIZED BILL WAS SENT TO INFINITY CONSUMER AFFAIRS IN FRANKLIN, TN, AND THEY REFUSED REIMBURSEMENT. STATING THAT THEY COULD ONLY REIMBURSE FOR ONE OCCURRENCE. THIS INIFINITY INCIDENT WAS VERY DANGEROUS, FREIGHTING AND SCARY WHEN IT HAPPENS. WE ARE FORTUNATE... THERE WAS NO ACCIDENT, BUT IT HAS DESTROYED OUR CONFIDENCE IN THE INFINITY AUTO, INFINITY SERVICE AND ALL INFINITY PRODUCTS. *TR
I OWN AN 2006 INFINITI M35X AWD ...GREAT CAR BUT HAVE EXPERIENCED TREMLING AND HARD PULLING EITHER LEFT OR RIGHT WHEN DRIVING ON UNEVEN SURFACES OR MAKING TURNS .. IT IS VERY SCARY BECAUSE IT HAPPENS SO UNEXPECTEDLY...NOW I ALWAYS HAVE TO DRIVE EXPECTING IT TO HAPPEN .... NOT MY BEST COMFORT. *TR
STEERING TRAMLINES ON UNEVEN PAVEMENT CAUSING UNPREDICTABLE VEHICLE HANDLING. *TR
MY VEHICLE CONSTANTLY PULLS LEFT AND RIGHT AT HIGH SPEEDS WITH THE SLIGHTEST ROAD IMPERFECTION. THERE IS SOMETHING WRONG WITH THE DESIGN OF THE VEHICLE. I HAVE THE VEHICLE ALIGNED, TIRES REPLACED WITH A DIFFERENT BRAND AND AIRED UP TO THE PROPER PRESSURE. IT IS NOT A PROBLEM WITH THE TIRES, BUT WITH THE VEHICLE ITSELF. IT IS VERY DANGEROUS AND INFINIT WON'T DO ANYTHING TO HELP. *TR
THE CAR LOSES CONTROL AND STEERING SHAKES VIOLENT (TRAMMELING) BUMP STEER. *JS
TL* THE CONTACT OWNS A 2006 M35 INFINITI. THE CONTACT STATED THE STEERING WHEEL BEGAN TO JERK WHEN SHE MADE WIDE TURNS TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THE FAILURE WAS LOCATED WITHIN THE RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE APPROXIMATE CURRENT MILEAGE WAS 86,000.
VEHICLE WILL LUNGE FROM LEFT TO RIGHT AT HIGHWAY SPEEDS AND UNDER BRAKING. JUST LIKE MANY OTHER COMPLAINTS NEW TIRES, BALANCING, ALIGNMENTS WILL FIX THE PROBLEM FOR A SHORT AMOUNT OF TIME BEFORE ERRATIC STEERING RETURNS. IT REQUIRES CONSTANT CORRECTION TO KEEP THE VEHICLE IN YOUR LANE. ALSO UNDER HEAVY BRAKING THE CAR WILL PULL LEFT OR RIGHT. NEW BRAKE PADS HAVE BEEN INSTALLED ON ALL FOUR CORNERS WHICH ONLY GIVES TEMPORARY RELIEF. *TR
I HAVE A 2006 INFINITI M35X. I'VE HAD IT FOR ABOUT A YEAR. EVER SINCE I PURCHASED IT, I HAVE NOTICED SUDDEN JERKING IN THE STEERING WHEEL. THE CAR SEEMS TO BE "ALL OVER THE ROAD" I'VE BROUGHT IT IN TO HAVE IT SERVICED/LOOKED AT, THEY TELL ME NOTHING IS WRONG. WHEN I DRIVE THE VEHICLE, I MOST CERTAINLY CAN TELL SOMETHING IS SERIOUSLY WRONG! IT'S DANGEROUS, THE WAY THE VEHICLE PULLS FROM LEFT TO RIGHT, IN AND OUT OF LANES. I'VE DONE SOME RESEARCH ONLINE AND HAVE LEARNED THAT MANY MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEMS. MANY OF WHICH ARE BLAMING A FAULTY STEERING RACK. THIS IS A VERY DANGEROUS FLAW WITH THE INFINITI M35. I HAVE HAD ALIGNMENTS AND BRAND NEW TIRES. NEITHER OF THESE ARE THE PROBLEM. IT SEEMS THIS PROBLEM HAS BEEN GOING ON FOR QUITE SOMETIME WITH SEVERAL COMPLAINTS AND IT DOESN'T SEEM LIKE ANYONE IS DOING ANYTHING ABOUT IT. AFTER LOTS OF RESEARCH, I THINK IT IS IMPERATIVE THAT SOMEONE LOOK INTO A POSSIBLE RECALL ON THE STEERING RACK OF THE INFINITI M35 MODELS 2006-2009, AS THESE ARE THE YEARS WHICH LOOK TO BE HAVING THE SAME PROBLEMS. *TR
I BOUGHT A USED M35X AND THE CAR SINCE I PURCHASES HAS A PROBLEM WITH THE STEERING TRACKING WHEN ON THE HIGHWAY. THE CAR TRACKS TO THE BUMPS IN THE ROAD AND PULLS YOU OUT OF THE LANE. TO COUNTER YOU NEED TO DRAMATICALLY PULL THE WHEEL BACK TO COUNTER. SOMETHING ISN'T RIGHT WITH THE CAR DESIGN OR SET-UP. I HAVE NEW TIRES AND ALIGNMENT AND THIS STILL DIDN'T CORRECT THE ISSUE FULLY. *TR
MY 06 INFINITI M35X LIKES TO WANDER OVER UNEVEN ROAD SURFACES WHICH REQUIRES CONSTANT CORRECTIONS TO KEEP THE CAR ON ITS TRUE PATH. PURCHASED VEHICLE USED WITH NEW TIRES, PASSED INSPECTION BUT SEEMS THERE IS A PROBLEM WITH THE STEERING SYSTEM IN THE VEHICLE. *TT
**STEERING ISSUE.****WHEN COMING TO STOPS DOING LOCAL DRIVING, VEHICLE FRONT END STEERS TO EITHER SIDE OF ROAD, BUT MORE SO TO THE RIGHT. IT OFTEN FEELS AS THOU FRONT STEERING SYSTEM IS LOOSE. WHEN DRIVING AT HIGHWAY SPEEDS IT IS EVEN WORST, CAR WANTS TO PULL TO LEFT OR RIGHT AGGRESSIVELY AND REQUIRES CONSTANT CORRECTION OF DIRECTION OF STEERING AS IM DRIVING. LIVING IN NYC WHERE ROAD QUALITY ISN'T EXACTLY PEACHY, THIS IS DANGEROUS ISSUE. I'VE CHANGED TIRES AND GOT AN ALIGNMENT, HOWEVER THE ISSUE STILL REMAINS. REPORTED IT TO THE DEALERSHIP, BUT WAS NOT GIVEN ANY RESOLUTION TO THE ISSUE. THE NEW TIRES AND ALIGNMENT DID NOT CORRECT THE ISSUE. THERE NEEDS TO BE A PROPER INVESTIGATION INTO THIS MATTER AND A RECALL DONE. ESPECIALLY IF IT TURNS OUT THAT SO MANY PEOPLE ARE REPORTING THE ISSUE. SUCH A LARGE NUMBER OF CUSTOMERS CANT BE DOING SOMETHING WRONG AND HAVE THE SAME ISSUE. *TR
WHEN COMING TO STOPS VEHICLE FRONT END STEERS TO EITHER SIDE OF ROAD, AS IF FRONT STEERING SYSTEM IS LOOSE. WHEN DRIVING AT HIGHWAY SPEEDS CAR WANTS TO WONDER AND MUST CONSTANTLY CORRECT DIRECTION OF STEERING AS IM DRIVING. *TR
CAR PULLS TO EACH SIDE OF THE ROAD WITH THE SLIGHTEST UNEVENNESS OF SURFACE. IT IS A STRUGGLE TO KEEP THE CAR GOING STRAIGHT IF ROAD IS NOT NEW AND EVEN. *TR
THE VEHICLE GROGING NOISE WHEN MAKING A RIGHT TURN LIKEW THERE IS SOMETHING RUBBING THE RACK/PINION WHICH CAN BE FELT IN THE STEERING WHEEL. ITS REALLY BAD IN THE MORNING WHEN THE CAR IS COLD BUT EVEN WHEN THE CARS WARM AT TIMES ITS REALLY BAD.
VEHICLE TRACKS SPORADICALLY TO BOTH LEFT AND RIGHT SIDES WHEN DRIVING ON HIGHWAY. FEELS LIKE DRIVING ON TRAIN TRACKS AND CONSTANTLY JUMPING TRACK. CREATES A VERY DANGEROUS SITUATION BECAUSE CAR PULLS FIERCELY IN EITHER DIRECTION AT WILL.
STEERING PROBLEM WITH 2006 INFINITI M35X. CAR HAS SEVERE TRAMILING OR TRACKING PROBLEM. CAR SWERVES TO LEFT AND RIGHT DRAMATICALLY WHEN CROSSING CROWN IN HIGHWAY OR TRAVELING OVER RUTTED OR UNEVEN ROAD SURFACES. THIS CONDITION HAS CAUSED MANY NEAR ACCIDENTS FOR MYSELF AND MY WIFE. DEALER CLAIMS THAT IT IS THE WAY THE CAR IS SUPPOSED TO HANDLE. WE HAVE TRIED OTHER TIRES AND ALIANMENTS TO NO AVAIL.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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