Body & structure
Filed Jul 10, 2017
TAKATA RECALL REPAIR WAS DONE ON 7/8/17 AT THE INFINITI DEALERS IN MARIETTA, GEORGIA. AS A RESULT MY DASHBOARD WAS DAMAGED ON THE PASSANGER SIDE NEAR THE THE BUNT ON THE DASHBOARD. THE DAMAGE WAS NOT THERE BEFORE THE WORK WAS DONE. I WAS SO UPSET ABOUT THIS! I WAS NOT INFORMED THAT DAMAGE WOULD OCCUR DUE TO THE REPAIRS THAT NEEDED TO BE DONE FOR THE AIRBAG REPLACEMENT. I HAD NO IDEA WHAT WOULD HAPPEN. GOT MY CAR AND A BOLT WAS LEFT LYING ON THE FLOOR. I DID MAKE THE SERVICE REPRESENTATIVE WELLS WALKER AND HE SAID THEY USED ANOTHER BOLT THEY COULDN'T FIND THAT ONE BUT IT WAS RIGHT ON THE PASSENGER SIDE FLOOR?! THE DASHBOARD HAD SOME CRACKS BUT NOTHING LIKE WHAT THE PIECED TOGETHER AND GAVE ME MY CAR BACK. THIS IS A DIRECT RESULT FROM REPLACING THE AIRBAG. WHY IS IT GOING YO COST ME?? I DID NOT BREAK MY DASHBOARD. HELP. WHAT CAN I DO?
- NHTSA ID
- 11004064
- Incident
- Jul 8, 2017
AirbagsBody & structure
Filed Oct 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE CRACKS ALONG THE DASH BOARD. THE TECHNICIAN MENTIONED THAT IF THE RECALL WERE PERFORMED, THERE WAS A POSSIBILITY THAT THE CRACKS ON THE DASHBOARD COULD ENLARGE. THE TECHNICIAN ALSO STATED THAT THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 10913589
- Incident
- Aug 15, 2016
- Mileage
- 120,000 mi
Body & structureInterior & seats
Filed Feb 25, 2016
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD LOCK AND FAIL TO UNLOCK WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD TO DISASSEMBLE THE DOOR AND REPLACE THE ACTUATOR. THE FRONT DRIVER SIDE DOOR WAS REPAIRED. THE FAILURE RECURRED ON THE FRONT AND REAR PASSENGER SIDE DOORS. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 04/26/16*LJ UPDATED 11/21/2017*JS
- NHTSA ID
- 10838182
- Incident
- Feb 12, 2016
- Mileage
- 98,000 mi
Body & structure
Filed Apr 9, 2015
THE DOOR HANDLE OPERATION ON MY VEHICLE HAS BEEN CHANGED ON THREE DIFFERENT DOORS AND A FOURTH ON IS NOW NOT OPERABLE. INFINITI HAS NOT RECALLED THE CAR BUT HONDA HAS DONE SO FOR MY WIFE'S CAR. I HAVE ALREADY SPENT MORE THAN $1,500 ON THIS PROBLEM ALREADY. *TR
- NHTSA ID
- 10704642
- Incident
- Dec 27, 2011
Body & structure
Filed Jan 23, 2015
TL*THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING, CAUSING IT TO CRACK AND BE STICKY TO THE TOUCH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT WAS THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 10678560
- Incident
- Dec 31, 2013
- Mileage
- 100,000 mi
Body & structureSuspension
Filed Dec 5, 2014
THE UNDER BODY OR FRAME NEAR THE REAR IS RUSTED AWAY SO THE CAR SEEMS TO LOSE TRACTION WHEN I DRIVE OVER SMALL BUMP OR CRACKS IN THE ROAD. I TOOK IT TO THE SHOP AND THEY SAID IT WAS PART OF THE BODY.. *TR
- NHTSA ID
- 10662474
- Incident
- Dec 5, 2014
- Mileage
- 110,677 mi
Body & structure
Filed Aug 13, 2014
THE DASHBOARD IN MY VEHICLE IS MELTING. THERE IS A GLARE THAT BLINDS ME AND THE DASH ABOVE THE STEERING WHEEL MELTS SO BAD AND GETS SO HOT IT BURNS MY FINGERS WHILE DRIVING. I TRY TO AVOID TOUCHING IT BUT I FORGET SOMETIMES. I SHOULDN'T HAVE TO AVOID GETTING BURNED WHILE DRIVING. *TR
- NHTSA ID
- 10622060
- Incident
- Aug 13, 2014
- Mileage
- 85,000 mi
Body & structure
Filed Nov 7, 2013
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE DASH BOARD CRACKED. THE CONTACT MENTIONED THAT HE WAS VERY CONCERNED SINCE HE BELIEVED IT WOULD AFFECT THE AIR BAGS IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 95,000. ...UPDATED 01/14/14 *BF
- NHTSA ID
- 10551244
- Incident
- Nov 7, 2012
- Mileage
- 80,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.