RoadVitals

2019 INFINITI QX50 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Jun 22, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 135 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2019 INFINITI QX50 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceEnginePowertrain (other)
Filed Jun 22, 2026

2019 Infiniti QX50 with engine bearing failure defect matching NHTSA Recall #25V-437. Vehicle was sold to me on 12/24/2025 by a dealer, MORE THAN FIVE MONTHS after the recall was issued on 07/14/2025. The dealer NEVER disclosed the active, unrepaired safety recall. Two months after purchase, the engine developed loss of power and unusual noises - exact symptoms described in the recall. An independent mechanic diagnosed a pre-existing camshaft bearing defect. Despite component replacement, symptoms persist, confirming the defect was present at time of sale. This is a serious safety violation. The dealer knew or should have known about the recall via CARFAX and failed to disclose it, violating federal law 49 U.S.C. § 30120. The vehicle is unsafe to drive with an unrepaired engine bearing failure. Safety Risk: Engine bearing degradation can lead to complete engine failure while driving, resulting in loss of motive power and crash risk. Requested Action: Federal investigation into dealer's failure to disclose active safety recalls.

NHTSA ID
11745805
Incident
Jun 22, 2026
Driver assistanceElectrical
Filed Apr 23, 2026

Good morning, I am writing to formally escalate a serious and unresolved safety concern involving my vehicle and to follow up on my existing case (Case #XXX). On April 22, 2026, while driving on the highway at approximately 55 mph, my vehicle suddenly performed a hard stop as if it detected an imminent collision. At the time, there were no visible obstructions or vehicles directly in front of me that would have warranted automatic emergency braking. This is a repeat issue. A nearly identical incident occurred on August 8, 2025, which was previously reported. Despite that report, the problem remains unresolved and continues to present a significant safety risk. These unexpected braking events create a hazardous driving condition with a clear risk of rear-end collision, particularly at highway speeds. Based on the pattern and circumstances, this strongly suggests a false activation of the automatic emergency braking system or a related safety system malfunction. Given the repeated nature of this issue and the potential safety implications, I am formally requesting: * Immediate escalation of this case to the appropriate engineering or safety review team * A full investigation as a potential safety defect * Identification of any related technical service bulletins, recalls, or known system issues * A clear plan and timeline for diagnosis and resolution at an authorized INFINITI dealership * Confirmation of whether reimbursement or other corrective action will be considered given the ongoing safety risk and repeated service attempts Please confirm receipt of this escalation in writing, along with next steps and assigned case handling details. I expect timely and serious attention to this matter given the safety risk involved. Sincerely, XXX XXX

NHTSA ID
11733234
Incident
Apr 22, 2026
Driver assistance
Filed Jan 17, 2026

Car experienced sudden braking on roadway upon entering a covered bridge. Red screen on dash and beeping. Foot on gas but not moving forward - Almost causing a crash and immediate risk of injury or death. Bringing vehicle into Infiniti dealer for service to see if there are diagnostics they can run to determine the cause of the event.

NHTSA ID
11711663
Incident
Jan 15, 2026
BrakesDriver assistance
Filed Dec 30, 2025

While driving on the highway and using the hands free feature on iPhone, I said, Hey Siri, and somehow it made the automatic braking on my 2019 Infiniti Qx50 engage unexpectedly. This is not the first time it has engaged unexpectedly and there are also instances when the sensors engage without anything nearby.

NHTSA ID
11707903
Incident
Nov 28, 2025
Driver assistanceEngine
Filed Nov 5, 2025

The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. Most recently, while stopped at a traffic light or stop sign, the automatic emergency braking system indicated that the vehicle in front was too close, even though the vehicle was at a safe distance. Several unknown warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID
11697652
Incident
Sep 18, 2025
Driver assistanceEngine
Filed Aug 5, 2025

The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, there was a beeping sound, and the vehicle stopped independently. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,520.

NHTSA ID
11678562
Incident
Jul 27, 2025
Mileage
48,520 mi
Driver assistanceElectricalEngine
Filed Jul 9, 2025

In November 2024, my 2019 Infiniti QX50 experienced a sudden and severe mechanical failure while driving. The vehicle unexpectedly lurched forward and then came to a complete stop in traffic. At that point, I was unable to shift the car into neutral or any other gear, which resulted in obstructing traffic. The vehicle was towed to a local mechanic, who diagnosed a total engine failure and quoted repair costs between $15,000 and $20,000 related to a VRC component. Recently, I became aware of a recall concerning similar engine issues affecting certain Infiniti QX50 models. However, my vehicle’s VIN is not listed among those affected by the recall. Given the severity of the failure and the potential safety risks, I would like to formally file a complaint regarding the 2019 Infiniti QX50 to ensure this issue receives proper attention. Thank you for your time and consideration.

NHTSA ID
11672369
Incident
Nov 11, 2024
BrakesDriver assistanceVisibility
Filed Mar 7, 2024

See attached document for complaint

NHTSA ID
11576077
Incident
Jul 22, 2022
Driver assistanceElectrical
Filed Jan 25, 2024

I was driving down an empty road, no one in front of me, beside me, or behind me and the automatic braking system applied itself and slammed on brakes abruptly and beeped twice, without any prior warning or obstruction, causing the car to jolt into braking. I have contacted the dealership regarding this and they are looking at the precollision and emergency braking system next week. There were no prior warnings this braking was occurring. The car has had multiple issues since purchasing including headlight blinking and replacement within the first month of ownership, automatic sunroof needing a replacement because it was installed in the factory wrong, and the door lock actuator not locking/ or unlocking upon clicking lock/unlock. The car has been in and out of the Infiniti dealership in the 4 months since purchase. The car was purchased September 2023, and it is now January 25th, 2024.

NHTSA ID
11567870
Incident
Jan 23, 2024
Driver assistanceElectrical
Filed Nov 23, 2023

There is a continuous issues with my battery dying. There are multiple malfunction lights showing, particularly the rear collision light. The check engine light is also showing, and I have had an oil change recently. The car breaks on its own. While backing into a space, the steering wheel would not completely turn right until I straightened up the car. Finally. I have had my driver's side car seat repaired three times by the dealership. It works sometimes and not others. Any suggestions on any or all of this would be helpful. Thank you.

NHTSA ID
11556569
Incident
Nov 22, 2023
BrakesDriver assistance
Filed Feb 9, 2023

On 3 different occasions while traveling over 50 mph on the highway, with no other cars around, my Qx50 automatic emergency braking initiated and stopped my car. This is a serious safety issue and I am very lucky I was not rear-ended.

NHTSA ID
11506389
Incident
Feb 9, 2023
Driver assistance
Filed Nov 21, 2022

On three separate occasions, the collision avoidance system activated without anything blocking it. One incident I was driving at least 35 mph thru and intersection and the car suddenly halted to a complete stop jerking myself and my 6 year old forward. The vehicle behind me had to swerve to avoid rear ending me.

NHTSA ID
11494344
Incident
Aug 10, 2022
BrakesDriver assistance
Filed Oct 2, 2022

The automatic braking system on my car seems to malfunction when going across the Louisiana/Mississippi bridge. As I was driving the car began to brake but it didn’t come to a complete stop. This put my safety at risk because there were cars behind me and if I would have come to a complete stop on the bridge it would have been a terrible accident. there was a warning issued on my dash while the car was beginning to brake on the bridge.

NHTSA ID
11487506
Incident
Oct 2, 2022
BrakesDriver assistanceSuspension
Filed Sep 26, 2022

I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.

NHTSA ID
11486506
Incident
Sep 24, 2022
Driver assistance
Filed Aug 1, 2022

Multiple instances of forward emergency braking system engaging on an empty road or when no vehicle is in close proximity. Dealer service department states insects on radar system may be to blame, and were unable to reproduce the issue. Warning light and brakes engage, depressing the brake pedal and returning to accelerator cancel the warning however sudden braking at highway speeds presents an unsafe condition to drivers following behind who may not anticipate sudden braking in free-flowing traffic.

NHTSA ID
11476966
Incident
Jul 21, 2022
Driver assistance
Filed Jun 23, 2022

Forward Collision Avoidance system automatically applies brakes during normal driving situtations. This will increase the safety risk for passangers including small children, animals, the driver and other drivers and their passangers. The warning lights came on the same time the FCA applied brakes. Numerious complaints already registered suggest approved recall and repairs are required. The QX50 is overloaded with Sensory Packages, advanced technology and is being serviced by undertrained technicians as stated in previous complaints of insufficiant maintenance repairs fixing the safety issue. If we had been in an airplane instead of a car we wouldn't be here to file this notice!

NHTSA ID
11470590
Incident
Jun 21, 2022
Driver assistanceElectricalVisibility
Filed May 31, 2022

Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.

NHTSA ID
11466837
Incident
Dec 31, 2019
Driver assistance
Filed May 31, 2022

Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.

NHTSA ID
11466800
Incident
May 3, 2022
Driver assistance
Filed Feb 25, 2022

The contact owns a 2019 Infiniti QX50. The contact stated while driving 60 MPH, the vehicle started to decelerate independently. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and called the dealer to make them aware of the failure. The contact was able to continue driving to his destination. The contact stated he experienced the failure for a second time a year later. The contact called the local dealer and made them aware of the failure on the second occasion. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.

NHTSA ID
11454011
Incident
Jan 1, 2020
Mileage
20,000 mi
Driver assistance
Filed Dec 18, 2021

After multiple related incidents, I am compelled to make a report. My car just displayed red and white flashing indicators on the dash and automatically screeched to a halt, completely out of my control, in the middle of a busy intersection. Because the road was damp from rain, my car actually skidded. I was not going to hit anything, there was no car or object in front of me. I was driving at about 30 MPH. This has happened repeatedly in parking garages and other low-light scenarios. I have brought the car to the dealer and gotten no answers. At this point I am terrified to drive the car.

NHTSA ID
11444266
Incident
Dec 18, 2021
Driver assistance
Filed Dec 8, 2020

WHILE DRIVING DOWN A FOUR LANE HIGHWAY AT 50 MPH. THE CAR SUDDENLY APPLIES EMERGENCY BRAKING WHEN NOTHING WAS IN FRONT OF THE CAR. IF ANOTHER CAR IS BEHIND THIS VEHICLE AND THIS HAPPENS, THERE WILL BE A MAJOR ACCIDENT. THIS HAS HAPPENED ON 3 OCCASIONS TOTAL.

NHTSA ID
11378587
Incident
Dec 8, 2020
Mileage
61,000 mi
BrakesDriver assistance
Filed Jul 6, 2020

DATING BACK TO NOVEMBER 2019, MY VEHICLE'S AUTOMATIC EMERGENCY BRAKING HAVE ENGAGED 3 TIMES WITHOUT REASONABLE CAUSE AT SPEEDS THAT VARY FROM 40-70 MPH. THE FIRST TWO INCIDENTS WERE ON NORMAL CITY ROADS GOING APPROXIMATELY 40-45 MPH. THE LAST INCIDENT (JUNE 2020) HAPPENED WHILE DRIVING ON A HIGHWAY, WITH NO TRAFFIC AROUND, GOING ~70 MPH AND MY VEHICLE ALMOST CAME TO A COMPLETE STOP. THE FIRST TIME I TOOK THE VEHICLE INTO THE DEALERSHIP, THEY RESET THE SYSTEM. THE MOST RECENT TIME THEY SAID THE INCIDENT HAPPENED TWICE TO TECHNICIAN AND THEIR ASSUMPTION WAS THE VEHICLE WAS NOT CLEAN ENOUGH. I FOLLOWED UP WITH INFINITI CONSUMER AFFAIRS AND THEY TOLD ME THESE INCIDENTS HAVE HAPPENED IN OTHER VEHICLES BUT DO NOT THINK THE SITUATIONS ARE RELATED. WITH THE INCIDENT NOW HAPPENING A TOTAL OF 5 TIMES (AND WHEN THE VEHICLE WAS CLEAN), I DO NOT FEEL SAFE IN THE VEHICLE AND BELIEVE THERE IS AN UNDERLYING ISSUE.

NHTSA ID
11337619
Incident
Jun 5, 2020
Mileage
24,000 mi
Driver assistanceEngine
Filed May 5, 2020
Crash reported1 injury reported

WHILE DRIVING, THE VEHICLE WILL DECLINE IN ACCELERATION AND YOU CAN NOT INCREASE ACCELERATION. WHEN TURNING THE VEHICLE OFF, THE CAR WILL PROCEED AT A SLOW PACE. INFINITI DEALER TOLD ME THAT I NEEDED TO LET THE CAR WARM UP FOR 30 MINUTES. THE ENGINE MAKES NOISE AS IF THE VEHICLE IS IN NEUTRAL. AT TIMES, ONCE TAKING YOUR FOOT OFF THE BRAKE PEDAL TO SWITCH THE GAS, THE CAR WILL TAKE OFF FROM UNDER YOUR FOOT. WHILE DRIVING, THE CAR WILL COME TO A COMPLETE HALT AS IF IT WAS APPROACHING A COLLISION. ALL EMERGENCY INDICATORS WILL GO OFF. THE CAR MUST BE TURNED OFF TO RETURN TO DRIVING. VEHICLE HAS BEEN SERVICED BY INFINITI, WHERE DIAGNOSTICS ARE RAN BUT DOES NOT REGISTER AN ISSUE. LAST SERVICING, THE SERVICE MAN TOLD ME TO JUST CALL CONSUMER AFFAIRS, BUT CONSUMER AFFAIRS ASKED FOR A CLAIM NUMBER WHICH I DID NOT HAVE. ON APRIL 28TH, THE VEHICLE WAS MAKING A LEFT TURN AND FLIPPED UPSIDE DOWN TO THE RIGHT. NOTHING WAS HIT FOR THE CAUSE OF THIS ACCIDENT. ALL AIRBAG DEPLOYED BUT THE STEERING WHEEL AND REAR AIRBAG. STEERING WHEEL WAS LOCKED TO THE LEFT AND COULD NOT BE MOVED. VEHICLE WAS DECLARED TOTALED. DUE TO COVID-19, THE VEHICLE HAS BEEN DRIVEN FOUR TIMES SINCE NY DECLARED A SHELTER-IN.*DT*JB*DT *TR*JB

NHTSA ID
11323350
Incident
Apr 28, 2020
Mileage
7,970 mi
Driver assistanceSteering
Filed Apr 15, 2019

VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.

NHTSA ID
11196438
Incident
Apr 10, 2019
Mileage
6,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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