Owner-reported complaints naming the brake system, filed with NHTSA
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Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2004 INFINITI QX56 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 65 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 65, in the owner's own words
My wife was driving home from work, said brake is failing, makes loud grindy, rattling noise when brake is applied. Once the car is turn off and back on, everything is back to normal. When I got home, i took the wheels off to check everything was ok, pads were almost new, which I replaced last year. Drove around for 10 miles no problem. This is a serious safety issue which Nissan/Infiniti should take care of.
I WAS ON THE HIGHWAY DRIVING MY FAMILY FROM TEXAS TO NORTH CAROLINA WHEN I RAN INTO RUSH HOUR TRAFFIC LONG THE WAY. I APPLIED THE BRAKE TO SLOW THE VEHICLE DOWN, THEN SUDDENLY THE STEERING WHEEL STARTED SHAKING, THERE WAS A LOUND GRIDDING NOISE AS IF THE ENGINE ABOUT TO FALLOUT AND MY BRAKE DIDNOT HOLD IMMEDIATELY WHEN APPLIED.
THE VEHICLE'S BRAKE WARNING LIGHT KEEPS COMING ON. ROTORS ARE FINE. BRAKE FLUID LEVEL IS HIGH. YET, WHEN I APPLY MY FOOT ON THE BRAKE, THE WARNING LIGHT COMES ON AND THERE IS ALSO A BAD SOUND ON THE FRONT WHEELS THAT SOUNDS LIKE METAL TO METAL (THERE IS A VIBRATION). ONCE I PULL OVER AND TURN THE VEHICLE OFF FOR A MINUTE OR SO, I AM ABLE TO CONTINUE. HOWEVER, THE WARNING LIGHT COMES BACK ON MOMENTS LATER. THIS IS GETTING VERY DANGEROUS AS IT MAY TRIGGER ME TO REAR END THE VEHICLE IN FRONT OF ME. THE PROBLEM HAS BEEN HAPPENING FOR THE PAST EIGHT MONTHS. HOWEVER, IT HAS BEEN GETTING WORST. THE CRUISE CONTROL LIGHT ALSO COMES AND STAYS ON. PLEASE HELP.
ON TWO SEPARATE OCCASIONS WHILE THE CAR WAS MOVING IN A DRY PARKING LOT AND APPLYING MY BRAKES, MY ABS BRAKES KICKED ON FOR NO REASON AND THE CAR WAS DIFFICULT TO CONTROL AND STOP. THE LIGHT CAME ON AS WELL AND I HEARD ALOT OF GRINDING. THIS WAS VERY SCARY AS BOTH TIMES I HAD MY CHILDREN IN THE CAR. THE ONLY WAY TO RESET ABS WAS TO TURN OFF VEHICLE. I AM SO AFRAID THAT THIS WILL HAPPEN AGAIN AND I MAY NOT BE ABLE TO STOP. I AM NOW AFRAID TO DRIVE AND AM THINKING ABOUT SELLING IT BECAUSE I FEEL IT IS NOT SAFE TO DRIVE.
I GET A BRAKE LIGHT AND A SLIP LIGHT SOMETIMES WHEN APPLYING THE BRAKES. MAKES AN AWFUL NOISE AND SOMETIMES THE BRAKES FAIL TO OPERATE. I HAVE TO TURN THE CAR OFF AND RESTART IT TO RESET SOMETHING AND THEN ITS FINE FOR A FEW DAYS AND COMES BACK. IT IS VERY SCARY. OTHERS WHO HAVE THE SAME VEHICLE HAVE COMPLAINED OF THE SAME THING. SAYING THEY THINK THE BRAKE MASTER CYLINDER IS DEFECTIVE. I HAVE ALSO HEARD OF PEOPLE CRASHING THEIR SUV BECAUSE OF THIS. THIS HAPPENS JUST WHEN APPLYING THE BRAKES. I SEE THIS A LOT IN THE FORUMS AND WONDER WHY THEY HAVEN'T RECALLED THIS DANGEROUS DEFECT. THIS HAS BEEN HAPPENING NUMEROUS TIMES IN THE PAST 5 YEARS.
WHILE DRIVING AT LOW/HIGH SPEEDS, THE BRAKE LIGHT WILL JUST TURN ON UNEXPECTEDLY. ALSO, THE ABS BRAKES SEEM TO FAIL WHERE YOU HAVE TO PRESS THE BRAKE PEDAL TO THE FLOOR. THE ONLY WAY TO TEMPORARILY FIX THIS IS TO TURN THE ENGINE OFF AND TURN IT BACK ON FOR THE BRAKE LIGHT TO GO AWAY. AGAIN, THIS WILL OCCUR AT LEAST 1-2 TIMES A DAY AND/OR 28 TIMES IN A MONTH WHILE DRIVING. THIS IS A VERY DANGEROUS SITUATION TO PUT A DRIVER IN ON THE HIGHWAY OR OTHER ROADWAYS.
WHILE THE CAR IS IN MOTION THE RED BRAKE LIGHT WILL TURN ON AND WHEN YOU PRESS THE BRAKE PEDAL THE CAR SLOWS DOWN BUT MAKES A LOUD THUMPING NOISE, AND YOU CAN FEEL LIKE A SPRING ON THE BRAKE PEDAL VIBRATING, IF YOU TURN OFF THE VEHICLE, IT RESETS FOR A WHILE BUT NOW IT IS HAPPENING CONSTANTLY. THE BRAKE PADS AND ROTORS ARE NEW.
AS I WAS TRAVELING ON A CITY STREET, THE BRAKES ON MY 2004 INFINITI QX56 STARTED MAKING A GRINDING NOISE AND THE BRAKE LIGHT ON DASH BOARD WENT ON MAKING IT HARD TO COME TO A STOP. I DON'T KNOW WHATS CAUSING THIS PROBLEM. I KNOW THERE WAS A RECALL ON THIS VEHICLE FOR THE SAME REASON (BRAKES) BUT I DON'T HAVE THE NUMBER
THE FIRST TIME I HAD ISSUES WITH MY BRAKES I WAS FORTUNATE ENOUGH TO BE PARKED. I TURNED THE VEHICLE ON AND TRIED TO RELEASES THE EMERGENCY BRAKE BUT THE LIGHT WOULDN'T DISENGAGE. I PUT THE VEHICLE IN REVERSE AND THE APPLIED PRESSURE TO THE BRAKE BUT THE BRAKES DIDN'T WORK. THEN THE VEHICLE MADE A SEVERE GRINDING NOISE. I THEN TURNED OFF THE VEHICLE AND THE PROBLEM WENT AWAY. I THEN CALLED THE DEALERSHIP AND ASKED IF THERE WAS A RECALL FOR THIS PROBLEM AND THEY SAID "NO". THE SECOND TIME IT HAPPENED TO ME I WAS DRIVING ON THE ROAD. I NOTICE THE BRAKE LIGHT TURNED ON, SO I SLOW APPLIED PRESSED TO THE BRAKE PEDDLE AND THE VEHICLE WOULD STOP AND BEGAN TO SHAKE FURIOUSLY AS IF IT WAS SKIDDING ON THE ROAD. FORTUNATELY, THEIR WASN'T ANYONE ON THE ROAD. THE VEHICLE FINALLY CAME TO A STOP AND I WAS LUCKY ENOUGH TO PULL OFF THE ROAD. I TRIED PRESSING THE PARKING BRAKES TO RELEASE THE LIGHT BUT THAT DIDN'T WORK SO I TRIED SHUTTING THE VEHICLE OFF. I TURNED THE VEHICLE BACK ON AND THE LIGHT WAS GONE. I SLOWLY BEGAN TO DRIVE AND TEST THE BRAKES AND THEY WORK AGAIN. I HAVE GONE TO THE DEALERSHIP AND THEY TOLD ME AGAIN THERE WAS NO RECALL ON THE ISSUE AT HAND. THE SERVICE DEPARTMENT SAID IT COULD BE THE BRAKE BOOSTER BUT THEY COULDN'T FIND AN ISSUE WITH IT SO THEY DIDN'T REPLACE IT.
TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT THE BRAKES PULSATED AND MADE AN ABNORMAL GRINDING NOISE. THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FUNCTIONED NORMALLY. THE BRAKE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
WHILE DRIVING THE EMERGERCNY BRAKE DASH LIGHT WILL BECOME LIT AND ALL BRAKING ACTIONS HAVE DRASTICALLY REDUCED POWER. A AN AUDIBLE GRINDING NOISE IS OBSERVED FROM THE FRONT OF THE VEHICLE AND THE BRAKE PEDDLE HAS LITTLE TO NO RESISTANCE. A RESTART OF THE VEHICLE TEMPORARILY RESOLVE THE ISSUE, BUT THE ISSUE HAS REOCCURED NUMEROUS TIMES AND IS INCREASING IN FREQUENCY.
PASSENGER AIR BAG LIGHT AND DASH LIGHT IS ON ALL THE TIME.
EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMALL CRACK IN THE EXHAUST MANIFOLDS. IS THIS A NORMAL THING? AND SHOULD THIS BE A RECALL ITEM AS IT COULD THROW OFF ANY SMOG CHECK TESTING. IN ADDITION HOW ABOUT THE EXHAUST IN THE CABIN ISSUE? MAYBE THEY USED TOO THIN OF A METAL FOR THE MANIFOLDS.
BRAKE LIGHT CAME ON AND BRAKING WAS AFFECTED WHILE DRIVING ON A TOWN STREET GOING ABOUT 25 MPH. ONCE CAR WAS TURNED OFF AND CRANKED LIGHT WENT OFF AND BRAKES WERE FINE. HAVE SEEN OTHER COMPLAINTS ABOUT A FAULTY SENSOR.
BRAKE DOES NOT BRAKE WHEN SQUEEZED SCARES ME THE MECHANICAL AND DID NOT FIND THE PROBLEM I HAVE CHILDREN
WHEN DRIVING VEHICLE SUDDENLY MAKES A LOUD GRINDING SOUND AND ABS AND BRAKE LIGHT COME ON ON GAUGE. WHEN TRYING TO BREAK IT IS IMPOSSIBLE. IT WILL NOT STOP. THIS HAS HAPPENED MORE THAN 6 TIMES ALREADY. THANKFULLY I WAS NOT IN TRAFFIC OR COLLISION AND INJURY COULD HAVE HAPPENED. IN ORDER TO REGAIN CONTROL YOU HAVE TO TURN VEHICLE OFF TO RESET IT. THIS PROBLEM MAY CAUSE A SEVERE INJURY OR EVEN DEATH.
I HAVE AN 04 QX56 AS A DAILY DRIVER. I WAS LEAVING WALMART AS I PULLED OUT OF THE PARKING LOT I PULLED INTO THE TURN LANE TO ALLOW A CAR TO GO BY MASHED MY BRAKE AND IT STARTED JER KING LIKE SOMETHING WAS TRAPPED IN MY BRAKES. WE PULLED ON DOWN TO A LARGE PARKING LOT GOT OUT NOTICE THE RED BRAKE LIGHT WAS ON AND UNDER THE HOOD SOMETHING WAS CLICKING NEAR THE AIR INTAKE THING. IT DID IT THE ENTIRE RIDE HOME AS WE WERE 30 MINS FROM HOME WE JUST DRIVE SLOW. GOT IN IT TODAY FOR THE 1ST TIME WAS OK TIL ABOUT 45 MINS INTO TRIP LIGHT CAME BACK ON BRAKES STARTED DOING THE SAME THING. I HAVE READ MANY PEOPLE COMPLAIN OF THIS ISSUE. IF IT DOESN'T GET RECALLED THERE WILL BE A WRECK IN THESE VEHICLES! PLEASE MAKE NISSAN/INFINITI RECALLED THIS PART! I HAVE RESEARCHED IT AND THERE WAS A LAWSUIT FILED BUT IT DIDN'T MAKE THEM ADMIT THERE WAS AN ISSUE JUST MADE THEM PAY FOR OUT OF POCKET EXPENSES. I AM A STAY AT HOME MOM COLLEGE STUDENT MY HUSBAND JUST LOST HIS JOB DUE TO HEALTH REASONS. I CAN'T AFFORD TO PAY FOR THIS ISSUE! *TR
WHILE DRIVING THE VEHICLE AND PRESSING ON THE BRAKES THERE IS A CRANKING,GRINDING NOISE AND THE BRAKES APPEARS TO LOCK UP THE SLIP. VDC OFF LIGHT ILLUMINATE ON THE DASHBOARD, BRAKES NOT WORKING PROPERLY. *TR
I HAVE A 2004 QX56 -- I'M HAVING THE SAME ISSUE WITH MY BRAKES. ALL OF A SUDDEN THE BRAKE LIGHT WILL COME ON AND WHEN YOU PRESS ON THE BRAKE YOU HEAR A SCARY LOUD GRINDING SOUND AND TRYING TO STOP IT REALLY TOUGH. IT FEELS LIKE THE ABS BRAKES KICKED IN --- IT HAS HAPPENED SEVERAL TIMES RANDOMLY. AS SOON AS I TURNED THE TRUCK OFF AND RESTARTED IT THE BRAKE LIGHT CAME OFF AND IT STARTED TO DRIVE LIKE NORMAL. BUT I HAVE HIT THE GRASS SEVERAL TIMES BC WHEN THIS FAILURE OCCURS YOU'RE LIKELY TO HIT SOMEONE IN FRONT OR, WITH A SUDDEN GRINDING STOP, SOMEONE HIT YOU FROM BEHIND. I TOOK IT TO THE SHOP AND THEY SAID IT WAS A BRAKE ISSUE. SO I REPLACED ALL 4 BRAKES AND ROTORS -- YET THE PROBLEM STILL HAPPENED!! I WENT BACK AND THEY SAID IT'S PROBABLY THE DELTA SENSOR AND IT'LL BE $1000 PLUS A FEW HUNDRED TO UPDATE THE COMPUTER TOO. THIS IS VERY DANGEROUS AND THE SCARY PART IS THERE IS NO WARNING-- IT JUST HAPPENS RANDOMLY. THIS IS SOMETHING INFINITI / NISSAN SHOULD FIX!! *TR
I HAVE A 2004 QX56 AND LIKE MANY OF YOU, I MA HAVING THE SAME ISSUE WITH MY BRAKES. THE BRAKE LIGHT WILL COME ON AND WHEN I PRESS THE BRAKE THEIR IS A GRINDING SOUND AND IT IS VERY DIFFICULT TO STOP. I TURNED THE TRUCK OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND YOU COULDN'T TELL THAT ANYTHING WAS WRONG. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS MY ROTORS AND THEY "THINK" THE BRAKE BOOSTER. THIS IS A VERY SERIOUS PROBLEM AND NISSAN NEEDS TO BE HELD ACCOUNTABLE AND MADE TO FIX THIS ISSUE.! *TR
TL* THE CONTACT OWNS A 2004 INFINITI QX56. WHILE ENGAGING THE BRAKES, THE ABS LIGHT ILLUMINATED AND AN UNKNOWN NOISE EMITTED FROM UNDER THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE BRAKES AND ROTORS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
WHILE I'M DRIVING, THE BRAKE LIGHT ON MY CLUSTER WOULD COME ON AND IF I TRY TO BRAKE, THE PEDAL WOULD JUST GO TO THE FLOOR AND THE VEHICLE WOULD FEEL AS IF ABS IS KICKING IN. THIS IS VERY DANGEROUS AS I'VE RAN THROUGH MULTIPLE RED LIGHTS AND PEDESTRIAN CROSSWALKS DUE TO THE BRAKES NOT WORKING PROPERLY. THANK GOD I HAVEN'T HURT ANYONE OR MYSELF DUE TO THIS ON GOING PROBLEM WITH THE DELTA SENSOR. RESEARCHED ONLINE AND READ TONS OF STORIES OF PEOPLE WITH THE SAME ISSUE WHICH APPARENTLY COST $1000 USD TO FIX!! PLEASE MAKE INFINITI RESPONSIBLE FOR THIS FIX OR SOMEONE WILL GET HURT OR EVEN WORSE, DEATHS. *TR
WHILE DRIVING AND STARTING TO APPLY THE BRAKES THERE CAN BE HEARD A GRINDING SOUND, BRAKE LIGHT DISPLAYS ON THE DASH AND THE BRAKE PEDAL GOES TO THE FLOOR.THIS IS VERY UNSAFE TO ME AND THE PUBLIC BECAUSE ONCE I WAS ABLE TO GET HOME AND RESTART THE VEHICLE IT FUNCTIONS LIKE NOTHING WAS EVER WRONG. I DROVE AROUND THE BLOCK WITH NO PROBLEM STOPPING WHICH LASTED ABOUT 2 WEEKS BEFORE IT ALL STARTED AGAIN, THIS TIME WITH MY FAMILY IN THE VEHICLE.THERE ARE NO LEAKS OR SQUEAKING FROM USING MY BRAKES; SOMETHING NEEDS TO BE DONE. *TR
STEPPED ON BRAKES AND PEDAL WENT ALL THE WAY TO FLOORBOARD WITH OUT STOPPING THE SUV. SUV FINALLY STOPPED ON SPEED BUMP A FEW FEET AWAY. LOOKED IN THE INTERNET, THERE ARE OTHER PEOPLE WITH SAME PROBLEM. THERE IS ALSO A COUPLE SUING NISSAN FOR THIS VERY PROBLEM. I THINK NISSAN SHOULD BE HELD RESPONSIBLE. THE PROBLEM I UNDERSTAND IS IN THE BRAKE POWER BOOSTER. IT SHOULD HAVE BEING RECALL. *TR
WHILE TRAVELING ON THE HIGHWAY TO ANOTHER STATE, I ATTEMPTED TO STOP MY VEHICLE, AN 2004 INFINITI QX56, AS TRAFFIC SLOWED AND STOPPED. I PRESSED THE BRAKE PEDAL AND HEARD A CLICKING SOUND AND THE BRAKE INDICATOR LIGHT CAME ON AND THE VEHICLE WOULD NOT STOP COMPLETELY. THE PEDAL BEGAN TO GO TO THE FLOOR THEN BEGAN TO FEEL STIFF. I HAD TO SWERVE TO THE SIDE OF THE ROAD TO AVOID HITTING SOMEONE ELSE'S VEHICLE. ONCE I COMPLETELY STOPPED, I GOT OUT AND INSPECTED THE BRAKE FLUID LEVEL, AND THE BRAKES AND BOTH SEEMED TO BE FINE. I GOT BACK IN THE VEHICLE AND AFTER I TURNED THE IGNITION ON, THE BRAKE INDICATOR HAD WENT OFF AND THE PEDAL SEEMED TO BE WORKING FINE. I TRAVELED ON TO MY DESTINATION WITHOUT ANY OTHER ISSUES. ONCE AT MY DESTINATION, I HAD THE BRAKES INSPECTED AND THE REPAIR SHOP SAID THEY COULD NOT FIND AN ISSUE. THIS HAS HAPPENED SEVERAL MORE TIMES SINCE THIS INCIDENT, AND EACH TIME WHEN TAKEN TO A REPAIR SHOP, NOTHING CAN BE FOUND WRONG WITH MY BRAKES. *TR
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