RoadVitals

2004 INFINITI QX56 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
106
Latest Jul 5, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 21, 2004

What this page shows

Our database holds 106 NHTSA owner-reported complaints for the 2004 INFINITI QX56. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 106 · page 1 of 5

Brakes
Filed Jul 5, 2024

My wife was driving home from work, said brake is failing, makes loud grindy, rattling noise when brake is applied. Once the car is turn off and back on, everything is back to normal. When I got home, i took the wheels off to check everything was ok, pads were almost new, which I replaced last year. Drove around for 10 miles no problem. This is a serious safety issue which Nissan/Infiniti should take care of.

NHTSA ID
11599181
Incident
Jul 3, 2024
Engine
Filed Feb 28, 2022

The contact owns a 2004 Infiniti QX56. The contact stated that the vehicle would fail to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. In addition, he stated that the vehicle would intermittently stall while driving at various speeds with several unknown warning lights illuminated on the instrument panel. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 10V517000 (Engine and Engine Cooling). The contact was referred to NHTSA for assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.

NHTSA ID
11454505
Incident
Mar 1, 2010
Mileage
68,000 mi
Brakes
Filed Apr 19, 2021

I WAS ON THE HIGHWAY DRIVING MY FAMILY FROM TEXAS TO NORTH CAROLINA WHEN I RAN INTO RUSH HOUR TRAFFIC LONG THE WAY. I APPLIED THE BRAKE TO SLOW THE VEHICLE DOWN, THEN SUDDENLY THE STEERING WHEEL STARTED SHAKING, THERE WAS A LOUND GRIDDING NOISE AS IF THE ENGINE ABOUT TO FALLOUT AND MY BRAKE DIDNOT HOLD IMMEDIATELY WHEN APPLIED.

NHTSA ID
11412807
Incident
Aug 7, 2020
Mileage
127,465 mi
Filed Dec 3, 2020

THE EMC RELAY IS BAD. I HAVE A LETTER SAYING IT WAS A RECALL.. AS I WAS DRIVING THE CAR JUST SHUT OFF. IF YOU WAITED A LITTLE WHILE IT WOULD START UP AGAIN BUT IT SEEMED THAT WHEN IT GOT HOT IT WOULD SHUT DOWN AGAIN. IT COST ME 102.00 FOR TOW TRUCK AND THE DEALERSHIP IS CHARGING ME 160.00 AN HOUR TO CHECK WHAT IT IS. THEY SAY THERE IS NO RECALL BUT I HAVE LETTER IN FRONT OF ME.

NHTSA ID
11377749
Incident
Dec 3, 2020
Mileage
200,000 mi
Body & structure
Filed Aug 6, 2019

TAKATA RECALL PAINT IS FADING IN DIFFERENT PLACES CLEAR COAT HAS FADED AWAY THIS HAS HAPPENED OVER THE PASS COUPLE OF YEARS

NHTSA ID
11242115
Incident
Aug 4, 2016
BrakesDriver assistance
Filed Jul 30, 2019

THE VEHICLE'S BRAKE WARNING LIGHT KEEPS COMING ON. ROTORS ARE FINE. BRAKE FLUID LEVEL IS HIGH. YET, WHEN I APPLY MY FOOT ON THE BRAKE, THE WARNING LIGHT COMES ON AND THERE IS ALSO A BAD SOUND ON THE FRONT WHEELS THAT SOUNDS LIKE METAL TO METAL (THERE IS A VIBRATION). ONCE I PULL OVER AND TURN THE VEHICLE OFF FOR A MINUTE OR SO, I AM ABLE TO CONTINUE. HOWEVER, THE WARNING LIGHT COMES BACK ON MOMENTS LATER. THIS IS GETTING VERY DANGEROUS AS IT MAY TRIGGER ME TO REAR END THE VEHICLE IN FRONT OF ME. THE PROBLEM HAS BEEN HAPPENING FOR THE PAST EIGHT MONTHS. HOWEVER, IT HAS BEEN GETTING WORST. THE CRUISE CONTROL LIGHT ALSO COMES AND STAYS ON. PLEASE HELP.

NHTSA ID
11240718
Incident
Oct 17, 2018
Mileage
15 mi
Electrical
Filed Aug 30, 2018

TL* THE CONTACT OWNS A 2004 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. IN ADDITION, THE FUEL GAUGE AND OTHER GAUGES ON THE INSTRUMENT CLUSTER DISPLAYED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF ELK GROVE, 8586 LAGUNA GROVE DR, ELK GROVE, CA) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.

NHTSA ID
11123515
Incident
Aug 1, 2018
Mileage
167,000 mi
Brakes
Filed Jun 30, 2018

ON TWO SEPARATE OCCASIONS WHILE THE CAR WAS MOVING IN A DRY PARKING LOT AND APPLYING MY BRAKES, MY ABS BRAKES KICKED ON FOR NO REASON AND THE CAR WAS DIFFICULT TO CONTROL AND STOP. THE LIGHT CAME ON AS WELL AND I HEARD ALOT OF GRINDING. THIS WAS VERY SCARY AS BOTH TIMES I HAD MY CHILDREN IN THE CAR. THE ONLY WAY TO RESET ABS WAS TO TURN OFF VEHICLE. I AM SO AFRAID THAT THIS WILL HAPPEN AGAIN AND I MAY NOT BE ABLE TO STOP. I AM NOW AFRAID TO DRIVE AND AM THINKING ABOUT SELLING IT BECAUSE I FEEL IT IS NOT SAFE TO DRIVE.

NHTSA ID
11104919
Incident
Jun 30, 2018
Mileage
74,000 mi
Brakes
Filed Oct 27, 2017

I GET A BRAKE LIGHT AND A SLIP LIGHT SOMETIMES WHEN APPLYING THE BRAKES. MAKES AN AWFUL NOISE AND SOMETIMES THE BRAKES FAIL TO OPERATE. I HAVE TO TURN THE CAR OFF AND RESTART IT TO RESET SOMETHING AND THEN ITS FINE FOR A FEW DAYS AND COMES BACK. IT IS VERY SCARY. OTHERS WHO HAVE THE SAME VEHICLE HAVE COMPLAINED OF THE SAME THING. SAYING THEY THINK THE BRAKE MASTER CYLINDER IS DEFECTIVE. I HAVE ALSO HEARD OF PEOPLE CRASHING THEIR SUV BECAUSE OF THIS. THIS HAPPENS JUST WHEN APPLYING THE BRAKES. I SEE THIS A LOT IN THE FORUMS AND WONDER WHY THEY HAVEN'T RECALLED THIS DANGEROUS DEFECT. THIS HAS BEEN HAPPENING NUMEROUS TIMES IN THE PAST 5 YEARS.

NHTSA ID
11040359
Incident
Oct 25, 2017
Mileage
138,000 mi
Powertrain (other)
Filed Aug 30, 2017

RADIATOR CRACKED. INTERIM WITH TRANSMISSION FLUID. $5,000 TRANSMISSION REBUILD.

NHTSA ID
11020599
Incident
Aug 14, 2017
Brakes
Filed Aug 29, 2017

WHILE DRIVING AT LOW/HIGH SPEEDS, THE BRAKE LIGHT WILL JUST TURN ON UNEXPECTEDLY. ALSO, THE ABS BRAKES SEEM TO FAIL WHERE YOU HAVE TO PRESS THE BRAKE PEDAL TO THE FLOOR. THE ONLY WAY TO TEMPORARILY FIX THIS IS TO TURN THE ENGINE OFF AND TURN IT BACK ON FOR THE BRAKE LIGHT TO GO AWAY. AGAIN, THIS WILL OCCUR AT LEAST 1-2 TIMES A DAY AND/OR 28 TIMES IN A MONTH WHILE DRIVING. THIS IS A VERY DANGEROUS SITUATION TO PUT A DRIVER IN ON THE HIGHWAY OR OTHER ROADWAYS.

NHTSA ID
11020305
Incident
Aug 27, 2017
Mileage
255,700 mi
Brakes
Filed Aug 19, 2017

WHILE THE CAR IS IN MOTION THE RED BRAKE LIGHT WILL TURN ON AND WHEN YOU PRESS THE BRAKE PEDAL THE CAR SLOWS DOWN BUT MAKES A LOUD THUMPING NOISE, AND YOU CAN FEEL LIKE A SPRING ON THE BRAKE PEDAL VIBRATING, IF YOU TURN OFF THE VEHICLE, IT RESETS FOR A WHILE BUT NOW IT IS HAPPENING CONSTANTLY. THE BRAKE PADS AND ROTORS ARE NEW.

NHTSA ID
11016363
Incident
Aug 1, 2017
Mileage
5 mi
Brakes
Filed Apr 29, 2017

AS I WAS TRAVELING ON A CITY STREET, THE BRAKES ON MY 2004 INFINITI QX56 STARTED MAKING A GRINDING NOISE AND THE BRAKE LIGHT ON DASH BOARD WENT ON MAKING IT HARD TO COME TO A STOP. I DON'T KNOW WHATS CAUSING THIS PROBLEM. I KNOW THERE WAS A RECALL ON THIS VEHICLE FOR THE SAME REASON (BRAKES) BUT I DON'T HAVE THE NUMBER

NHTSA ID
10981387
Incident
Apr 26, 2017
Mileage
12 mi
Brakes
Filed Nov 6, 2016

THE FIRST TIME I HAD ISSUES WITH MY BRAKES I WAS FORTUNATE ENOUGH TO BE PARKED. I TURNED THE VEHICLE ON AND TRIED TO RELEASES THE EMERGENCY BRAKE BUT THE LIGHT WOULDN'T DISENGAGE. I PUT THE VEHICLE IN REVERSE AND THE APPLIED PRESSURE TO THE BRAKE BUT THE BRAKES DIDN'T WORK. THEN THE VEHICLE MADE A SEVERE GRINDING NOISE. I THEN TURNED OFF THE VEHICLE AND THE PROBLEM WENT AWAY. I THEN CALLED THE DEALERSHIP AND ASKED IF THERE WAS A RECALL FOR THIS PROBLEM AND THEY SAID "NO". THE SECOND TIME IT HAPPENED TO ME I WAS DRIVING ON THE ROAD. I NOTICE THE BRAKE LIGHT TURNED ON, SO I SLOW APPLIED PRESSED TO THE BRAKE PEDDLE AND THE VEHICLE WOULD STOP AND BEGAN TO SHAKE FURIOUSLY AS IF IT WAS SKIDDING ON THE ROAD. FORTUNATELY, THEIR WASN'T ANYONE ON THE ROAD. THE VEHICLE FINALLY CAME TO A STOP AND I WAS LUCKY ENOUGH TO PULL OFF THE ROAD. I TRIED PRESSING THE PARKING BRAKES TO RELEASE THE LIGHT BUT THAT DIDN'T WORK SO I TRIED SHUTTING THE VEHICLE OFF. I TURNED THE VEHICLE BACK ON AND THE LIGHT WAS GONE. I SLOWLY BEGAN TO DRIVE AND TEST THE BRAKES AND THEY WORK AGAIN. I HAVE GONE TO THE DEALERSHIP AND THEY TOLD ME AGAIN THERE WAS NO RECALL ON THE ISSUE AT HAND. THE SERVICE DEPARTMENT SAID IT COULD BE THE BRAKE BOOSTER BUT THEY COULDN'T FIND AN ISSUE WITH IT SO THEY DIDN'T REPLACE IT.

NHTSA ID
10924534
Incident
Oct 4, 2016
Mileage
93,313 mi
Brakes
Filed Oct 17, 2016

TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT THE BRAKES PULSATED AND MADE AN ABNORMAL GRINDING NOISE. THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FUNCTIONED NORMALLY. THE BRAKE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

NHTSA ID
10916600
Incident
Jun 15, 2016
Mileage
68,000 mi
ElectricalSteering
Filed Aug 8, 2016

TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IPDM BOX FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS A MANUFACTURERS RECALL RELATED TO THE FAILURE BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

NHTSA ID
10893911
Incident
Aug 4, 2016
Mileage
139,000 mi
Brakes
Filed Jul 14, 2016

WHILE DRIVING THE EMERGERCNY BRAKE DASH LIGHT WILL BECOME LIT AND ALL BRAKING ACTIONS HAVE DRASTICALLY REDUCED POWER. A AN AUDIBLE GRINDING NOISE IS OBSERVED FROM THE FRONT OF THE VEHICLE AND THE BRAKE PEDDLE HAS LITTLE TO NO RESISTANCE. A RESTART OF THE VEHICLE TEMPORARILY RESOLVE THE ISSUE, BUT THE ISSUE HAS REOCCURED NUMEROUS TIMES AND IS INCREASING IN FREQUENCY.

NHTSA ID
10884713
Incident
Jul 13, 2016
Mileage
116,000 mi
AirbagsBrakes
Filed Jul 11, 2016

PASSENGER AIR BAG LIGHT AND DASH LIGHT IS ON ALL THE TIME.

NHTSA ID
10884114
Incident
Jul 10, 2016
Mileage
183,000 mi
BrakesEngine
Filed Jun 26, 2016

EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMALL CRACK IN THE EXHAUST MANIFOLDS. IS THIS A NORMAL THING? AND SHOULD THIS BE A RECALL ITEM AS IT COULD THROW OFF ANY SMOG CHECK TESTING. IN ADDITION HOW ABOUT THE EXHAUST IN THE CABIN ISSUE? MAYBE THEY USED TOO THIN OF A METAL FOR THE MANIFOLDS.

NHTSA ID
10876675
Incident
Jun 13, 2016
Mileage
183,000 mi
Steering
Filed Jun 20, 2016

ENTIRE STEERING COLUMN ASSEMBLY BECAME COMPLETELY LOOSE, MOVING UP AND DOWN (WHILE UNDERWAY, STOPPED, OR WHEN VEHICLE IS TURNED OFF). THE ENTIRE COLUMN FROM ALL THE WAY INTO THE DASH, THRU THE COLUMN TO THE STEERING WHEEL MOVES (UNCONTROLLABLY) UP AND DOWN CAUSING SERIOUSLY UNSAFE STEERING AND LOOSE OF CONTROL AND RISK OF A CRASH. BEARING AND SURROUNDING COMPONENTS WITHIN STEERING COLUMN LOOSE/SHEERING AND COMING APART. CONTACT ME FOR INFINITI/NISSAN CLASS ACTION LAWSUIT AT INFINITICLASSACTIONLAWSUIT AT GMAIL.

NHTSA ID
10875156
Incident
Jan 28, 2016
Mileage
115,000 mi
Brakes
Filed Mar 5, 2016

BRAKE LIGHT CAME ON AND BRAKING WAS AFFECTED WHILE DRIVING ON A TOWN STREET GOING ABOUT 25 MPH. ONCE CAR WAS TURNED OFF AND CRANKED LIGHT WENT OFF AND BRAKES WERE FINE. HAVE SEEN OTHER COMPLAINTS ABOUT A FAULTY SENSOR.

NHTSA ID
10840071
Incident
Mar 5, 2016
Mileage
119,000 mi
Driver assistanceElectricalSuspension
Filed Feb 13, 2016

I REPLACE MY ALTANATOR AND ALWAYS HAD A PROBLEM WITH THE RPM GAUGE? IT DOSE NOT MOVE OR SOMETIMES STAYS AT THE 6/7 AND AS OF RECENTLY THE CAR LOOSES POWER AND ALMOST CRASHED ON THE FREEWAY ALSO I BOUGHT THIS CAR IN 2014

NHTSA ID
10825937
Incident
Feb 1, 2016
Mileage
120,000 mi
Brakes
Filed Oct 22, 2015

BRAKE DOES NOT BRAKE WHEN SQUEEZED SCARES ME THE MECHANICAL AND DID NOT FIND THE PROBLEM I HAVE CHILDREN

NHTSA ID
10785483
Incident
Mar 22, 2014
Driver assistanceElectricalEngine
Filed Sep 4, 2015
Crash reported

THE VEHICLE DIED WHEN AT A STOP LIGHT AND ROLLED BACK HITTING THE CAR BEHIND US. I LOOKED ON YOUR WEBSITE AND APPARENTLY IT WAS CAUSED BY A FAULTY ENGINE CONTROL MODULE (ECM) IN THE INTELLIGENT POWER DISTRIBUTION MODULE (IPDM). THIS APPEARS TO HAVE BEEN RECALLED ON ALL 2004 TO 2006 INFINITI QX56 VEHICLES, HOWEVER, I RECEIVED NO SUCH NOTICE AND INFINITI SAYS THEIR IS NOT RECALL ASSOCIATED WITH MY VIN NUMBER. I BELIEVE MY VIN NUMBER WAS LEFT OUT IN ERROR AND THIS SHOULD BE RECALLED. THIS VEHICLE HAS ALSO LOST POWER A NUMBER OF TIMES WHILE DRIVING, BUT THOSE INCIDENTS DIDN'T RESULT IN AN ACCIDENT (LUCKILY). THANK YOU. *TR

NHTSA ID
10761546
Incident
Aug 5, 2014
Mileage
130,000 mi
Airbags
Filed Jul 21, 2015

WHILE DRIVING DOWN THE ROAD ON SUNDAY, JULY 19TH, 2015. THE LIGHT FOR THE AIR BAGS STARTED BLINKING OUT OF THE BLUE. NOW EVERY TIME I GET IN THE SUV TO GO SOMEWHERE IT STAYS BLINKING.

NHTSA ID
10735407
Incident
Jul 19, 2015
Mileage
88,067 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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