2013 INFINITI QX56 Problems

The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the failure was related to Infiniti Campaign Number: P6305. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the campaign had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

Started car in the morning and it started misfiring very badly. Flashing check engine light. Immediately pulled over and shut engine off. Had it towed to my shop I use they hooked it up to computer and it was diagnosed as a loose timing chain. Basically timing chain replacement This is rediculous only has 129k miles. They claim timing chain and components are good til 300k with regular maintenance. This suv since new has had synthetic mobile 1 oil changed every 3500 miles. There was a voluntary recall on this issue. Why was it ever taken down Now I’m paying the car payment on a car I cannot drive. Till I spend $5000 to have all that replaced

THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.

DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDDLE OF ROAD. WIFE AND CHILDREN IN CAR STARTED SCREAMING. TRAFFIC NICE ENOUGH NOT TO RUN INTO US. HAD CAR TOWED TO LOCAL AUTOMOTIVE REPAIR SHOP. FOUND THAT THIS IS A COMMON PROBLEM FOR THE 5.6 LITTER NISSAN/ INFINITI ENGINE. ONE OF THE TIMING GEARS FOR THE LEFT BANK STOPPED ROTATING SOME HOW. THIS SIDE OF THE ENGINE TIMING SYSTEM ALSO POWERS THE FUEL PUMP SO THAT YOU CANNOT EVEN LIMP ACROSS THE ROAD ON HALF THE ENGINE. IT JUST STOPS RIGHT WHERE YOU ARE. YOU HAVE NO STEERING NO BREAKING AND NO PROPULSION. THIS IS A DANGEROUS SITUATION AND THE MANUFACTURE SHOULD BE HELD RESPONSIBLE FOR THE DESIGN AND LACK OF QUALITY OF THE ENGINE.

Control arm failure

The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was informed that the warranty had expired. The approximate failure mileage was 40,000. The contact stated that the air suspension system on the vehicle never properly worked. There was an attempt to make repairs but that did not fix the problem.

SUV WOULD NOT START SO HAD TO GET A JUMP. 1 WEEK LATER SAME THING. HAD BATTERY TESTED BUT WAS NOT BAD AND IT HAD JUST BEEN REPLACED BY DEALER IN 2019. 1 WEEK LATER AGAIN SUV WOULD NOT START. GOT A JUMP AND TOOK TO JBA INFINITI IN ELLICOTT CITY, MD WHO CHARGED THE BATTERY FOR 2 HOURS. 2 WEEKS LATER, SUV IS HESITATING TO START. I REFUSE TO PAY ANOTHER $186 FOR THEM TO DIAGNOSE AND THEN RECHARGE THE BATTERY AGAIN. AFTER SOME RESEARCH IT LOOKS LIKE OTHERS ARE HAVING THIS SAME ISSUE. NEXT, CATALYTIC CONVERTERS. SUV IS 8 YEARS OLD AND JBA INFINITI IS TELLING ME I NEED TO REPLACE THEM @ A COST OF $7500. THIS IS RIDICULOUS.....I DON'T HAVE LOSS OF POWER BUT I SO GET THE "ROTTEN EGG" SMELL SOMETIMES. I WOULD THINK THIS PART WOULD BE COVERED UNDER EMISSION WARRANTY FOR AT LEAST 15 YEARS. I HAVE 142000 MILES ON IT.

THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL

Timing Chain

THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL

The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the timing chain. After investigating the failure, the contact related the failure to Infiniti Service Campaign: ITB16-015a (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT HEARD A SQUEAKING NOISE WHEN SHE DEPRESSED THE ACCELERATOR PEDAL. ALSO, THE VEHICLE SHOOK WHEN STOPPING AND HESITATED WHEN ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS. AN INDEPENDENT MECHANIC CHECKED THE VEHICLE, AFTER MULTIPLE INCIDENT HAPPEN THE NOISE GOT LOUDER AND THE STALLING GOT WORSE THE CONTACT STATED GOT TIMING CHAIN REPAIRED BUT FOUND NO FAILURES. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IN IF THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED. JOE MACHENS NISSAN (201 NEBRASKA AVE, COLUMBIA, MO 65203, (573) 503-4550) STATED THAT THEY DID NOT PERFORM RECALL REPAIRS AT THEIR FACILITY AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND REFERENCED TECHNICAL SERVICE BULLETIN: 16-015; HOWEVER, IT EXPI*BFRED IN FEBRUARY OF 2018. THE FAILURE MILEAGE WAS 120,000. *BF *TP

Timing Chain

CATALYST PROBLEM P0420 P0420. SEEN SAME VEHICLES BEING RECALLED.

BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTEM UTILIZES CAMERAS ON THE VEHICLE WHICH ARE DISPLAYED ON THE DASHBOARD DISPLAY SCREEN AS WELL AS AUDIBLE TONES WHICH INCREASE IN INTERMITTENT FREQUENCY UP TO CONTINUOUSLY, THE CLOSER THE OBJECT BECOMES. THE CORNER SONAR IS ADJUSTABLE TO HIGHER OR LOWER SENSITIVITY AND IS SET TO THE HIGHEST SETTING WHICH SOUNDS A TONE TO INFORM THE DRIVER OF OBSTACLES NEAR THE BUMPER - PER THE OWNER'S MANUAL. THE MOD SYSTEM INFORMS THE DRIVER OF MOVING OBJECTS SURROUNDING THE VEHICLE WHEN DRIVING OUT OF GARAGES, MANEUVERING INTO PARKING LOTS AND IN OTHER SUCH INSTANCES AND IS AUTOMATICALLY TURNED ON WHEN THE SELECTOR LEVER IS IN THE R (REVERSE) POSITION. HOWEVER, THE OWNER'S MANUAL STATES THAT WHILE THE SONAR IS BEEPING, THE MOD SYSTEM DOES NOT CHIME.THIS IS THE SECOND TIME THIS VEHICLE'S SAFETY FEATURES HAVE NOT PERFORMED IN REVERSE WITH NO SONAR TONES NOR MOD CHIMES SOUNDING AN ALERT. I REPORTED THIS ISSUE DIRECTLY TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, AFTER THE FIRST FAILURE TO ALERT WHICH RESULTED IN MINOR DAMAGE TO THIS VEHICLE'S BUMPER BY CONTACT WITH A STATIONARY SIGN POLE IN A PARKING LOT. THE VEHICLE WAS INSPECTED WITH NO MALFUNCTIONS FOUND AND I WAS ADVISED (PER INFINITI'S DISCLAIMER'S) TO NOT JUST USE THESE TOOLS TO PREVENT ACCIDENTS, BUT TO USE THEM IN CONJUNCTION WITH THE REAR-VIEW MIRROR, SIDE-VIEW MIRRORS, AND LOOKING AND CHECKING TO MAKE SURE IT IS SAFE TO MOVE. THESE ADDITIONAL SAFETY FEATURES WERE VERY IMPORTANT TO OUR PURCHASE OF THIS VEHICLE AS I WANT TO FEEL SAFE IN A VEHICLE AND KNOW THAT THE VEHICLE'S FEATURES/OPTIONS OPERATE AS INTENDED AND IS RELIABLE. *TR

THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.

DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDDLE OF ROAD. WIFE AND CHILDREN IN CAR STARTED SCREAMING. TRAFFIC NICE ENOUGH NOT TO RUN INTO US. HAD CAR TOWED TO LOCAL AUTOMOTIVE REPAIR SHOP. FOUND THAT THIS IS A COMMON PROBLEM FOR THE 5.6 LITTER NISSAN/ INFINITI ENGINE. ONE OF THE TIMING GEARS FOR THE LEFT BANK STOPPED ROTATING SOME HOW. THIS SIDE OF THE ENGINE TIMING SYSTEM ALSO POWERS THE FUEL PUMP SO THAT YOU CANNOT EVEN LIMP ACROSS THE ROAD ON HALF THE ENGINE. IT JUST STOPS RIGHT WHERE YOU ARE. YOU HAVE NO STEERING NO BREAKING AND NO PROPULSION. THIS IS A DANGEROUS SITUATION AND THE MANUFACTURE SHOULD BE HELD RESPONSIBLE FOR THE DESIGN AND LACK OF QUALITY OF THE ENGINE.

BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTEM UTILIZES CAMERAS ON THE VEHICLE WHICH ARE DISPLAYED ON THE DASHBOARD DISPLAY SCREEN AS WELL AS AUDIBLE TONES WHICH INCREASE IN INTERMITTENT FREQUENCY UP TO CONTINUOUSLY, THE CLOSER THE OBJECT BECOMES. THE CORNER SONAR IS ADJUSTABLE TO HIGHER OR LOWER SENSITIVITY AND IS SET TO THE HIGHEST SETTING WHICH SOUNDS A TONE TO INFORM THE DRIVER OF OBSTACLES NEAR THE BUMPER - PER THE OWNER'S MANUAL. THE MOD SYSTEM INFORMS THE DRIVER OF MOVING OBJECTS SURROUNDING THE VEHICLE WHEN DRIVING OUT OF GARAGES, MANEUVERING INTO PARKING LOTS AND IN OTHER SUCH INSTANCES AND IS AUTOMATICALLY TURNED ON WHEN THE SELECTOR LEVER IS IN THE R (REVERSE) POSITION. HOWEVER, THE OWNER'S MANUAL STATES THAT WHILE THE SONAR IS BEEPING, THE MOD SYSTEM DOES NOT CHIME.THIS IS THE SECOND TIME THIS VEHICLE'S SAFETY FEATURES HAVE NOT PERFORMED IN REVERSE WITH NO SONAR TONES NOR MOD CHIMES SOUNDING AN ALERT. I REPORTED THIS ISSUE DIRECTLY TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, AFTER THE FIRST FAILURE TO ALERT WHICH RESULTED IN MINOR DAMAGE TO THIS VEHICLE'S BUMPER BY CONTACT WITH A STATIONARY SIGN POLE IN A PARKING LOT. THE VEHICLE WAS INSPECTED WITH NO MALFUNCTIONS FOUND AND I WAS ADVISED (PER INFINITI'S DISCLAIMER'S) TO NOT JUST USE THESE TOOLS TO PREVENT ACCIDENTS, BUT TO USE THEM IN CONJUNCTION WITH THE REAR-VIEW MIRROR, SIDE-VIEW MIRRORS, AND LOOKING AND CHECKING TO MAKE SURE IT IS SAFE TO MOVE. THESE ADDITIONAL SAFETY FEATURES WERE VERY IMPORTANT TO OUR PURCHASE OF THIS VEHICLE AS I WANT TO FEEL SAFE IN A VEHICLE AND KNOW THAT THE VEHICLE'S FEATURES/OPTIONS OPERATE AS INTENDED AND IS RELIABLE. *TR