Since 4/4/2025 unresolved CVT transmission repair 4 replacement CVT transmission have failed, each time order for the repair they have failed with the same problem or different problems with the CVT transmission, •Despite assurances that the repairs were properly completed, I have experienced the ongoing issues – e.g., The gears jumped •The car wouldn’t accelerate past 20 mph •When placed in park, the transmission felt unstable •A check engine light/code appeared •4 Transmission order and all have failed to fix the problem As of 6/27/2025 the reorder of replacements CVT transmission have failed. This an infiniti problem
- NHTSA ID
- 11669637
- Incident
- Apr 4, 2025
The CVT unit is causing hard acceleration and jerking randomly. The CVT unit has a notification a few years ago on this model up to a certain mileage which I believe was 99,000 miles. My vechile just reached 113,000 miles and I am having this problem. It is safety and dangerous issue for me because I have been in traffic making turns when the acceleration seems to not go to gear and I almost caused an accident.
- NHTSA ID
- 11666050
- Incident
- Jun 2, 2025
Driver assistanceEnginePowertrain (other)
Filed Mar 15, 2025
The car is not engaging when going from 1st to all gears, the car feels very shaky and unstable
- NHTSA ID
- 11648505
- Incident
- Jan 15, 2025
EngineSuspension
Filed Oct 28, 2024
The contact owns a 2014 Infiniti QX60. The contact stated while driving at approximately 60 MPH, the front passenger’s side wheel detached from the axle and was lodged inside the wheel well. The contact stated there was no warning light illuminated. The contact was able to drive the vehicle to a parking lot and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the rear coupler and the front passenger side tire needed to be replaced. The vehicle was repaired. The contact stated that while driving off the dealer lot the vehicle was hesitating and jerking into gear and was bouncing. The contact stopped and turned the vehicle off and observed smoke coming from under the hood. The contact was informed by the dealer that the engine needed to be replaced. The vehicle was not diagnosed and was not repaired. The contact had the vehicle towed from the dealer to the residence. The manufacturer was not informed of the failure. The failure mileage was 99,536.
- NHTSA ID
- 11622334
- Incident
- Dec 11, 2023
- Mileage
- 99,536 mi
Driver assistanceEngine
Filed Oct 2, 2024
Vehicle has a CVT transmission and it failed around 87,000 miles. Both catalytic converters had to be replaced at this same time. When using assisted cruise control, the vehicle slams on the brake causing all passengers to jolt forward and vehicles behind to have to swerve not to hit me from behind. False automatic braking when passing a large vehicle. Engine constantly having issues and codes causing poor acceleration and jerking at low speeds. MAF sensor has failed twice in 5 months. Overall worst manufactured vehicle and very unsafe for driver and citizens.
- NHTSA ID
- 11617670
- Incident
- Oct 19, 2023
EnginePowertrain (other)
Filed May 27, 2024
When the vehicle slows from cruising speed to below 20 mph, the car shakes violently and the engine nearly stops. To avoid the shaking, I must place the vehicle in neutral until it comes to a complete stop. If I shift into drive before I stop, the vehicle shudders again. When in traffic, it could cause the vehicle to be rear-ended. My wife won't drive the vehicle because of this. Owners' Forum seems to indicate this is a common problem and may be related to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11590857
- Incident
- May 27, 2024
When accelerating the car jerks and shudders. I took it for an inspection and it was code P17F0, the mechanic said it was a safety recall because of this problem.
- NHTSA ID
- 11517623
- Incident
- Apr 1, 2023
ElectricalEngineFuel system
Filed Jul 11, 2022
The vehicle constantly shudders and almost stalls when in reverse or in low gear. The vehicle seems to not switch properly between the hybrid battery to the engine or vice-versa. The vehicle has a recall from October 2021 and Infiniti has not fixed the recall yet. I feel the vehicle is unsafe. I have emailed and contacted Infiniti to no avail. Infiniti has not remedied this recall in any fashion in almost a year.
- NHTSA ID
- 11473387
- Incident
- Jul 1, 2022
ElectricalEngine
Filed Mar 16, 2022
I took it in for recall R21B4 to be reprogrammed and problem fixed. The problem still persist as I’m driving the vehicle loses all driving power which is dangerous while it has happened to me while driving on the express way. Infiniti is telling me i need to bring it back in to have my vehicle checked out and wants to charge me 186$ when the recall clearly states that the problem is the recall
- NHTSA ID
- 11456964
- Incident
- Mar 16, 2022
A few years ago, while in stop and start traffic on a hill, i experienced the hybrid engine and regular engine failure multiple times. Infiniti replaced my transmission. I have yet to recreate the same stop/start situation on a hill but have smelled the same smell of burning while in stop start traffic on a highway. Now infiniti has issues a recall for this very issue. I'm wondering what constitutes a "reasonable time" for infiniti to provide a solution as this is going on 6 months. I'm very concerned that my car is particularly vulnerable to this failure as it has occurred before. Yes, there was a warning that the hybrid system was overheating and then it died not much longer after the warning.
- NHTSA ID
- 11452705
- Incident
- Feb 18, 2022
Purchased my QX60 3 months ago from a used dealership. Today while out of town, car abruptly stopped accelerating. I pushed to safety, let it sit, car began to start moving again. Within a short min, it was right back to shutting off and being stuck in traffic with 4 minor passengers. This is very dangerous and seemingly a more common issue than just me. The day after my wedding…. And I’m towing my car.
- NHTSA ID
- 11435320
- Incident
- Oct 3, 2021
Car jerks while changing gears. It sometimes hesitates when you step on the gas and often it feels like it "bangs" into gear when it finally does change. It feels like there is a transmission problem. However there does not appear to be any recalls for this. We've had fluid flushes and changes in an effort to fix the problem but it continues to be an issue.
- NHTSA ID
- 11419968
- Incident
- Jun 7, 2021
EnginePowertrain (other)
Filed Mar 13, 2021
I BOUGHT MY INFINTI QX60 USED A LITTLE OVER A YEAR AGO. I WAS SO EXCITED TO FINALLY HAVE A BEAUTIFUL LUXURY CAR WITH EVERYTHING I WANTED AND IT WOULD BE A SAFE AND DEPENDABLE CAR EVEN THO IT WAS USED BECAUSE IT WAS AN 'INFINITI'. ALL OF A SUDDEN, RIGHT AFTER HAVING IT A YEAR, I WENT TO ACCELERATE TO GET ONTO THE HIGHWAY ABC'S IT BOGGED OUT ON ME HALFWAY THRU THE PASS OVER ONTO THE HIGHWAY.. SCARED ME TO DEATH. IT CONTINUED TO BOG IT SEVERAL TIMES AFTER THAT. WE TOOK IT TO MECHANIC TO GET THE DIAGNOSTIC CODE FOR THE ISSUE. WE CALLED THE DEALER WE BOUGHT IT FROM ABCE CONNECTED NISSAN/INFINITY. THE PROBLEM WAS A 'TRANSMISSION SHUTTER' ISSUE WITH THE CVT TRANSMISSION. WE WERE SHOCKED TO FIND THAT MY DREAM CAR HAD A 'RUBBER BAND' TRANSMISSION.. WITH RECALLS ON OTHER YEARS FOR THE SAME TRANSMISSION. I'VE BEEN QUOTED ANYWHERE FROM $6,000-9,000.00. I FEEL SO UPSET AND DEFEATED BY THIS. THE VEHICLE HAD LOW MILES FOR THE YEAR. IF THIS HAD BEEN A ISSUE WITH PREVIOUS YEARS AND OTHER MAKES AND MODELS, WHY WAS THIS YEAR AND MODEL INCLUDED. I AM PRAYING YOU CAN HELP ME WITH THIS..
- NHTSA ID
- 11402778
- Incident
- Jan 10, 2021
- Mileage
- 110,000 mi
EnginePowertrain (other)
Filed Feb 20, 2021
CAR SHUDDERS AND JITTERS DURING ACCELERATION FROM STOPPED POSOTION. ENGINE REVS AND AND GOES TO ZERO ON ITS OWN FOR NO REASON WHILE IN MOTION.
- NHTSA ID
- 11397095
- Incident
- Sep 8, 2020
- Mileage
- 110,000 mi
MY CAR IS A HYBRID IN 2016 INFINITI CHANGED OUT THE TRANSMISSION BECAUSE OF A SHUDDERING PROBLEM THEN IN 2018 THEY CHANGED OUT THE CATALYST CONVERTOR IN 08- 2020 I HAD TO CHANGE AC COMPRESSOR NOW IN 9-2020 SHUDDERING IS STARTING
- NHTSA ID
- 11352447
- Incident
- Apr 4, 2016
- Mileage
- 90,000 mi
Driver assistanceEnginePowertrain (other)
Filed Jul 10, 2020
WHILE DRIVING MY CAR LOSSES NORMAL SPEED AND STOPS RESPONDING TO ME TRYING TO ACCELERATE EVEN AFTER I HIT THE PEDAL ALL THE WAY TO THE FLOOR, CAR KEEPS SLOWLY MOVING BUT DOESN'T PICK UP THE SPEED. SOMETIMES ITS JERKING ON ITS OWN AND DO NOT RESPOND TO MY PRESSURE ON THE GAS PEDAL. SEESM TO BE REALATED TO SIMILAR ISSUE THAT THEY HAVE WITH Q50 CARS "ENGINE CONTROL MODULE (ECM) MAY TEMPORARILY LOSE A SIGNAL FROM ONE OF THE ENGINE MANAGEMENT SYSTEM'S THROTTLE POSITION SENSORS (TPS). IF THIS OCCURS, LOSS OF POWER FOLLOWED BY SUDDEN UNINTENDED ACCELERATION CAN OCCUR. DUE TO A SOFTWARE MALFUNCTION, THE ENGINE MAY SUDDENLY LOSE THEN REGAIN POWER, CAUSING UNINTENDED ACCELERATION.
- NHTSA ID
- 11338615
- Incident
- Jul 9, 2020
- Mileage
- 80,000 mi
Driver assistanceEnginePowertrain (other)
Filed Oct 17, 2019
TRANSMISSION WAS REPLACED BY DEALERSHIP FREE OF CHARGE LATE LAST YEAR, NOW TRANSMISSION IS SHUDDERING WHILE DRIVING AND CAR WILL NOT ACCELERATE OVER 25-35 MPH.
- NHTSA ID
- 11269176
- Incident
- Sep 16, 2019
- Mileage
- 110,000 mi
EngineFuel system
Filed Oct 3, 2019
THE CAR WILL STAY BETWEEN 2000 RPM TO 4000 WITH S AS LOUD NOISE
- NHTSA ID
- 11265799
- Incident
- Oct 2, 2019
- Mileage
- 68,676 mi
EngineOther / unspecified
Filed Jul 30, 2019
ENGINE RUNS WITH LOUD RUNNING AND RPM ABOVER 1000 AS SUIU DRIVE AND IDLE. RIMS COLOR IS PEELING
- NHTSA ID
- 11240734
- Incident
- Jul 15, 2019
EnginePowertrain (other)
Filed Jul 28, 2019
2014 QX 60 INFINITY, PRESENTED PROBLEMS WITH BADLY JERKING, UGLY SCRAPPING NOISE, NOW TRANSMISIN LEAKS , BURNING SMELL WHILE DRIVING
- NHTSA ID
- 11240200
- Incident
- Jul 28, 2019
- Mileage
- 155,000 mi
CAR WILL NOT START UNLESS YOU START IT WITH JUMPER CABLES
- NHTSA ID
- 11233725
- Incident
- Jul 19, 2019
- Mileage
- 111,000 mi
BrakesEngine
Filed Jul 19, 2019
BRAKES SHIMMY-NEW (ADDED 2 MONTHS AGO) ENGINE SHUTTERS AND SHAKES WHEN TURNING AND DRIVING WHEN DRIVING, THE CAR ENGINE SPUTTERS WHEN TURNING THE CAR FEELS LIKE IT WILL GO OFF THE ROAD ITS SHAKING SO BADLY
- NHTSA ID
- 11233307
- Incident
- Jul 1, 2018
- Mileage
- 75,000 mi
TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,405.
- NHTSA ID
- 11184611
- Incident
- Mar 6, 2018
- Mileage
- 93,405 mi
BrakesDriver assistanceEngine
Filed Feb 21, 2019
THE CAR IS SHAKING AND STEERING WHILE GET LOCK AND TRANSMISSION IS JAMMING
- NHTSA ID
- 11181620
- Incident
- Dec 14, 2017
- Mileage
- 62,000 mi
MY CAR IS SHAKING AND THE TRANSMISION IS ACTING UP TOO WHEN YOU DRIVE THE CAR START TO PULL LIKE THE $%*& IS NOT GOING IN
- NHTSA ID
- 11173274
- Incident
- Jan 10, 2019
- Mileage
- 3 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.