2023 Isuzu Ftr

THIS BULLETIN PROVIDES INFORMATION WITH REGARDS TO THE ISUZU COMMERCIAL VEHICLE (CV) SERVICE POLICIES AND PROCEDURES MANUAL (SPPM). THE ISUZU CV SPPM (SECTIONS 2.15 AND 2.16) PROVIDES DETAILED PROCEDURES RELATED TO VEHICLE STORAGE UP TO AND BEYOND 30 DAYS. PERFORMING THESE REQUIRED PROCEDURES AT THE SPECIFIED INTERVALS WILL PROPERLY MAINTAIN VEHICLES UNTIL THEY ARE RETAILED. FAILURE TO FOLLOW THE PROCEDURES OUTLINED MAY RESULT IN REPAIRS AND ADDITIONAL COSTS THAT COULD HAVE BEEN AVOIDED. WE ARE PROVIDING DEALERS WITH THIS BRIEF OVERVIEW OF THE RECOMMENDED PROCEDURES AS A REMINDER TO MAINTAIN OLDER INVENTORY. FAILURES RESULTING FROM IMPROPER, OR LACK OF, STORAGE PROCEDURES ARE NOT COVERED UNDER THE VEHICLE FACTORY WARRANTY.

This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.

Product teams continually seek valuable information for product quality and engineering improvements. For the 2023-2024 model years F-Series, Isuzu Commercial Truck of America, Inc. (Isuzu) will be strictly monitoring complete vehicle performance and reliability. Prior to repairing any 2023MY-2024MY Isuzu F-Series, dealers are asked to call the Isuzu CV Technical Assistance Center (TAC) to provide detailed failure and diagnostic information and to confirm the proposed repair method. When the dealer closes the TAC case, any necessary claim authorization or submission direction will be provided.

This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.

Important: This service bulletin is not applicable to Isuzu Commercial Truck of Canada dealers. Product teams continually seek valuable information for product quality and engineering improvements. For the 2022-2023 model years F-Series, Isuzu Commercial Truck of America, Inc. (Isuzu) will be strictly monitoring complete vehicle performance and reliability. Prior to repairing any 2022MY-2023MY Isuzu F-Series, dealers are asked to call the Isuzu CV Technical Assistance Center (TAC) to provide detailed failure and diagnostic information and to confirm the proposed repair method. When the dealer closes the TAC case, any necessary claim authorization or submission direction will be provided.

Isuzu Commercial Truck of America, Inc. is distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service customer. Also included is the clearing procedure for customers who have had transmitters lost or stolen. This procedure may be used to clear all transmitters from the Keyless Entry Control Unit.