RoadVitals

2007 Isuzu I-370

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jun 23, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 29, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2007 Isuzu I-370, most frequently naming the electrical category. 1 safety recall has been issued covering this model year; and 19 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical5100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V310000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Jul 29, 2009
185,903 units potentially affected
The defect: GM IS RECALLING 185,903 MODEL YEAR 2004-2009 COLORADO, GMC MODEL YEAR 2009-2004 CANYON, MODEL YEAR 2006 I-280, I-350, MODEL YEAR 2007-2008 I-290, AND I-370, PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALABAMA, ARIZONA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, PUERTO RICO, SOUTH CAROLINA, TEXAS, U.S. VIRGIN ISLANDS AND UTAH. SOME OF THESE VEHICLES HAVE A BRAKE LAMP SWITCH THAT MAY NOT WORK AS DESIGNED DUE TO CONTAMINATION IN THE SWITCH.
The risk: THIS CONDITION COULD CAUSE THE SIMULTANEOUS LOSS OF ALL BRAKE LAMPS OR CAUSE ALL OF THE BRAKE LAMPS TO STAY ON CONTINUOUSLY. BOTH OF THESE CONDITIONS COULD FAIL TO WARN OTHERS OF THE DRIVER'S INTENTIONS AND COULD LEAD TO A VEHICLE CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS AS SPECIFIED IN THE RECALL BULLETIN FREE OF CHARGE. GM ANTICIPATES THAT PARTS WILL BE AVAILABLE BY JUNE 2010. A SPECIAL COVERAGE FOR VEHICLES REGISTERED IN ALL OTHER STATES WILL BE IMPLEMENTED IN THE SAME TIME FRAME. IN THE INTERIM, OWNERS WHO EXPERIENCE THE FAILURE CAN OBTAIN A FREE REPAIR, HOWEVER THEY WILL BE REQUIRED TO RETURN WHEN THE NEW DESIGN PART BECOMES AVAILABLE. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727 OR AT WWW.GMOWNERCENTER.COM.
GENERAL MOTORS CORP.Manufacturer number 09049View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jun 23, 2018

I HAVE BEEN HAVING ISSUES WITH THE THEFT DETERRENT SINCE I BOUGHT MY 2007 ISUZU I-370. WHEN I TRY TO START MY VEHICLE WHEREVER I AM THE THEFT DETERRENT LIGHT ON THE DASHBOARD LIGHTS UP AND I HAVE TO WAIT 10 MINUTES BEFORE I CAN START IT. PEOPLE THAT I TALK TO THAT HAVE THE SAME VEHICLE HAVE THE SAME PROBLEM THAT I HAVE. THIS ISSUE HAS PLAGUED THIS MODEL AND THE COLORADO'S ALSO. I AM TIRED OF HAVING TO GO THROUGH THIS EVERYDAY. SOMETHING HAS TO BE DONE ABOUT THIS PROBLEM.

NHTSA ID
11103581
Incident
Jan 1, 2008
Electrical
Filed Aug 13, 2016

CODE B2960 KEY CODE INCORRECT BUT VALID. WHICH MEANS A FAULTY IGNITION KEY CYLINDER. SECURITY LIGHT FLASHES, ENGINE CRANKS, FAILS TO START. HAVE TO WAIT 10 OR MORE MINUTES TO RESET. STILL FAILS TO START. WAIT ANOTHER 10 OR MORE MINUTES FOR RESET. AFTER MORE THAN 20 MINUTES, IT STARTS, MAYBE. ISUZU MOTORS DOES NOT SUPPLY ITS DEALERSHIPS ANYMORE WITH KEY CUTTING CODES, IGNITION KEY CYLINDER PARTS, NOR THE SOFTWARE RELEARN PROCEDURES TO RESOLVE THIS AT THE LOCAL LEVEL. CHEVY AND GMC DEALERSHIPS DON'T HAVE THE CAPABILITY TO BE ABLE TO WORK ON ISUZU VEHICLES TO CUT KEYS OR RELEARN THE IGNITION TO THE BODY CONTROL MODULE.

NHTSA ID
10895501
Incident
Aug 13, 2016
Mileage
105,600 mi
Filed Jun 25, 2016

B2960 CODE. KEY CODE INCORRECT BUT VALID. BODY CONTROL MODUAL FAILS TO SENSE THE CHIPPED KEY. VEHICLE HAS FAILED TO START ON SEVERAL OCCASIONS RECENTLY. ISUZU DEALERSHIPS DO NOT HAVE CAPABILITY TO CUT NEW KEYS OR REPROGRAM THE BCM. CHEVY AND GMC DEALERSHIPS WITH NOT SERVICE ISUZU VEHICLES, EVEN THOUGH THEY ARE GENERAL MOTORS PRODUCTS.

NHTSA ID
10876571
Incident
Jun 25, 2016
Mileage
103,750 mi
Electrical
Filed Nov 1, 2015

FAILED IGNITION SWITCH, INSERT CORRECT KEY INTO IGNITION SWITCH, TRY TO START, DOES NOT START DUE TO FAILED IGNITION SWITCH. VEHICLE THEFT DEVICE DOES NOT SENSE THE ELECTRONIC CHIP IN THE KEY. DOES NOT ALLOW MY TRUCK TO START. LOCAL DEALERSHIP CAN NOT CUT NEW KEYS NOR CAN THEY REPROGRAM THE IGNITION SWITCH OR THE VEHICLE THEFT DEVICE SINCE ISUZU MOTOR CORPORATION DOES NOT SUPPLY THEM WITH AND REPROGRAM SOFTWARE OR PROCEDURES.

NHTSA ID
10787514
Incident
Nov 1, 2015
Mileage
95,150 mi
Electrical
Filed Jul 26, 2015

MY 2007 ISUZU I 370 EXTENDED CAB PICKUP TRUCK HAS A SERIOUS ISSUE WITH NOT STARTING. IT HAS FAILED TO START AT LEAST 7 TIMES IN LESS THAN 4 DAYS. THE DEALERSHIP AND ISUZU MOTOR CORPORATION ARE CLUELESS AND TO WHAT IS GOING ON WITH IT. I WORK AS A TRUCK MECHANIC, HOOKED UP A DIAGNOSTIC COMPUTER TO IT. CODE IS B2960, SECURITY SYSTEM SENSOR VALID BUT INCORRECT. THIS CODE IS FOUND UNDER THE BODY CONTROL MODULE. I HAVE THE CORRECT KEYS. I TURN THE KEY TO ACCESSORY, WAIT TO CRANK THE ENGINE FOR 15 SECONDS, TRY TO START, AND OF COURSE , FAILS TO START. THE IGNITION SWITCH TELLS THE SECURITY SYSTEM TO NOT TO START THE TRUCK. PASSLOCK SECURITY SYSTEM LIGHT FLASHES FOR A MINIMUM OF 10 TO 12 MINUTES, AND HAS FAILED TO START FOR LONGER THAN 30 MINUTES. THIS IS THE SAME RECALL THAT GENERAL MOTORS IS CURRENTLY HAVING WITH SEVERAL OF THEIR MODELS. BUT MY TRUCK WAS BUILT THROUGH A COOP BETWEEN GENERAL MOTORS AND ISUZU. BUT NEITHER CORPORATION WILL NEVER RECOGNIZE EACH OTHERS EXSISTENCE WITH ANY SORT OF RECALL. I CAN NOT GO ON WITH THIS ISSUE. I HAVE TALKED TO THE LOCAL ISUZU DEALERSHIP AND ISUZU MOTOR CORPORATION. I'M SCARED THAT THIS VEHICLE WILL SOON STOP WORKING WHILE I AM DRIVING, AND CAUSE A MAJOR ACCIDENT. THE 3 ON-BOARD COMPUTERS RETAIN CODES. THEREFORE ISUZU AND THE ISUZU DEALERSHIPS CAN NOT LIE ABOUT NOT HAVING AND CODES.

NHTSA ID
10743526
Incident
Jul 23, 2015
Mileage
90,400 mi
Electrical
Filed Jul 3, 2015

INSERT CORRECT KEY, TRY TO START TRUCK. FAILS TO START. ENGINE LIGHT COMES ON. VEHICLE THEFT DETERRENT FLASHES ON AND OF FOR 10 TO 12 MINUTES. THEN GOES OUT. TURN KEY OFF, IT MAY START, OR IT GOES THROUGH ANOTHER FAIL TO START SITUATION. HAS FAILED TO START 3 TIME CONSERVATIVELY 3 TIMES WHILE I'M AT THE GAS STATION. HAS NEVER STOPPED ON ME WHILE TRAVELING DOWN THE ROAD. THIS IS THE SAME RECALL THAT GENERAL MOTORS HAS, BUT ISUZU DOES NOT RECOGNIZE THEIR RECALLS.

NHTSA ID
10731919
Incident
Jun 1, 2015
Mileage
89,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IB13-R-001G

This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.

WB13-X-001B

EQUIPMENT

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form

WB13-X-001A

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.

IB09-X-002B

EQUIPMENT

The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.

IB09-X-004C

ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.

DOR-M9J4S-07

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Isuzu I-370 by model year
YearComplaintsRecallsInvestigationsIssue Index
2008210—
2007Viewing610—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.