Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
418
Latest Sep 16, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
60
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 2, 1995
What this page shows
Our database holds 418 NHTSA owner-reported complaints for the 1993 Jeep Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 418 · page 1 of 17
Body & structure
Filed Sep 16, 2018
THE DRIVER'S DOOR HINGES CAME OFF THE BODY OF THE JEEP WHILE DRIVING DOWN THE HIGHWAY. THE PASSENGER SIDE HINGES ARE ALSO LOOSE. IT LOOKS TO BE FAULTY WELDING ON THE PART OF THE MANUFACTORER.
NHTSA ID
11129718
Incident
Sep 11, 2018
Mileage
155,555 mi
SteeringSuspension
Filed Aug 12, 2018
MY VEHICLE IS EXPERIENCING THE DEATH WOBBLE BECAUSE OF THE OEM STEERING AND SUSPENSION COMPONENTS. I WAS DRIVING DOWN RONALD REAGAN PARKWAY IN DAVENPORT, FL PULLING A TRAILER AND HIT A MINOR BUMP POT HOLE IN THE ROAD WHEN MY JEEP STARTED TO EXHIBIT THE 'DEATH WOBBLE,' I WAS ABLE TO CONTROL IT, BUT BEING ON A TWO LANE ROAD AND A TRUCK NEXT TO ME I WAS SCARED OF AN ACCIDENT BECAUSE OF THE WOBBLE.
NHTSA ID
11119502
Incident
Aug 12, 2018
Mileage
235,000 mi
Brakes
Filed Sep 28, 2017
Fire reported
I OWN A 1993 JEEP CHEROKEE AND THE FRONT BRAKE CALIPER ON THE DRIVER SIDE LOCKED UP ON JULY 4, 2017, WHILE DRIVING AROUND TOWN, ABOUT 15 MINUTES AFTER BEING STARTED, WITHOUT ANY HARD BRAKING. THE NEXT DAY THE CALIPER WAS REPLACED. TODAY, 9/28/2017, WHILE DRIVING AT HIGHWAY SPEED ABOUT 20 MINUTES AFTER CAR BEING STARTED TO DRIVE TO WORK, A SHIMMY DEVELOPED. WHEN I GOT TO WORK A FEW MILES LATER, THE CALIPER WAS LOCKED AGAIN AND WAS SMOKING. IN 1998, WHILE DRIVING MY FATHER'S 1993 JEEP CHEROKEE (NOT THE SAME ONE I NOW OWN), THE SAME PROBLEM OCCURRED THAT THE DRIVER SIDE FRONT BRAKE CALIPER LOCKED ONTO THE TIRE AND CAUSED A LOT OF SMOKE. I ASSUMED IT WAS AN ISOLATED INCIDENT AT THE TIME. I UNDERSTAND THAT THINGS WILL GO WRONG WITH OLDER VEHICLES IN THE NORMAL COURSE OF BEING USED AND BECOMING WORN, BUT THIS SEEMS TO BE A VERY COMMON POINT OF FAILURE ON THIS PARTICULAR MODEL AND YEAR THAT STARTED HAPPENING WHEN THE VEHICLES WERE STILL RELATIVELY NEW. BRAKE PROBLEMS ARE AN EXTREMELY DANGEROUS THING TO OCCUPANTS OF THE VEHICLES IN QUESTION, AND THE PUBLIC AT LARGE, SO I FEEL THIS MERITS BEING REPORTED BECAUSE EVERYTHING ELSE ABOUT THIS VEHICLE HAS BEEN STRONG AND RELIABLE, AND I STILL SEE SO MANY OF THEM OUT ON THE HIGHWAYS AND CITY STREETS. I CLICKED "NEXT" AND ONE OF THE QUESTIONS IS, "WAS THERE A FIRE?" I AM GOING TO CLICK YES BECAUSE THERE WAS A COPIOUS AMOUNT OF SMOKE BUT WANT TO CLARIFY HERE THAT THERE WERE NO FLAMES THAT I SAW.
NHTSA ID
11030321
Incident
Sep 28, 2017
Mileage
230,350 mi
Other / unspecified
Filed Dec 15, 2015
FOUND 8 WIRE STRANDS PROTRUDING FROM SIDEWALL OF ONE TIRE ON FRONT OF CAR WHILE WASHING THEM
NHTSA ID
10810440
Incident
Dec 15, 2015
Mileage
299,000 mi
SteeringSuspension
Filed Apr 30, 2014
HITTING BUMPS AT 55 MPH SENDS VEHICLE INTO UNCONTROLLABLE FRENZY. CANNOT CONTROL VEHICLE, MUST SLAM ON BRAKES AND PRACTICALLY COME TO A COMPLETE STOP TO REGAIN CONTROL. I KNOW THOUSANDS OF JEEPS SUFFER THIS "DEATH WOBBLE" PLEASE DO SOMETHING. *JS
NHTSA ID
10585650
Incident
Apr 30, 2014
Mileage
200,000 mi
ElectricalVisibility
Filed Sep 22, 2013
WIPER MOTOR NOT WORKING
NHTSA ID
10544864
Incident
Sep 19, 2013
Fuel system
Filed Jun 5, 2013
TL* THE CONTACT OWNS A 1993 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER REFUELING, GASOLINE LEAKED FROM THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 193,000. *TR
NHTSA ID
10515273
Incident
Jun 29, 2012
Mileage
193,000 mi
Fuel system
Filed Aug 26, 2010
TL* THE CONTACT OWNS A 1993 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE FUEL FROM THE EXTERIOR OF THE VEHICLE. THE SMELL WAS MOST DISTINCT WHEN REFUELING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. THE FAILURE PERSISTED INTERMITTENTLY FOR APPROXIMATELY SEVENTEEN YEARS AND THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS YET THE FAILURE WAS NEVER DUPLICATED. ON ONE OCCASION, AN INDEPENDENT MECHANIC DISCOVERED THE FUEL FILTER SATURATED WITH GASOLINE AND THE FILTER WAS REPLACED. THE FAILURE PERSISTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN THE CURRENT MILEAGE WAS 146,000. UPDATED 01/04/11*LJ UPDATED 01/10/11. *JB
NHTSA ID
10352153
Incident
Aug 15, 1994
Body & structureSteering
Filed Jan 5, 2010
MY CAR IS A 1993 JEEP CHEROKEE IS HAS A SAME PROBLEM AS A RECALL #97V069000 IT NEED THE REINFORCEMENT PLATES.,THE FRAME IS CRACK AND THE STEERING GEAR ATTACHING BOLTS ARE BROKEN BECAUSE OF IT, I WENT TO THE DELLER MARINO CHRYSLER JEEP DODGE LOCATION 5133 W IRVING PARK RD ,AND I SPOKE WITH THE ASSISTANT SERVICE MANAGER JORGE ALICEA, ABOUT THIS RECALL BECAUSE MY VIN # IS NOT IN THE LIST WELL PLEASE MAKE UNDERSTAND THIS PEOPLE MY CAR HAS THE SAME PROBLEM THAN THE RECALL SHOWS PLEASE ,MY CAR IS AFFECTED WITH THIS PROBLEM MY VIN MY CAR A JEEP CHEROKEE SPORT BODY STYLE CARRY ALL AND [XXX]OR MY EMAIL I USE THIS CAR FOR WORK PLEASE [XXX]. *TR
NHTSA ID
10298300
Incident
May 10, 2009
Mileage
131,250 mi
Electrical
Filed Oct 13, 2008
IGNITION SWITCH FAILED WHILE TRYING TO START..HARD TO TURN, THEN QUIT ALTOGETHER, HAD TO HAVE JEEP TOWED TO REPAIR FACILITY. HAD TO HAVE SWITCH AND COIL REPLACED . THE COIL WAS LOCATED IN A BAD PLACE ON MOTOR. *TR
NHTSA ID
10245217
Incident
Oct 1, 2008
Mileage
235,000 mi
Electrical
Filed Aug 1, 2008
TL*THE CONTACT OWNS A 1993 JEEP CHEROKEE SPORT. THE VEHICLE CAME EQUIPPED WITH A KEYBOARD FOR A KEYLESS ENTRY SYSTEM. THE CONTACT ENTERED THE VEHICLE WITH HIS WIFE AND, AS SOON AS THE DOORS CLOSED, THEY LOCKED AUTOMATICALLY. HE AND HIS WIFE ATTEMPTED TO UNLOCK THE DOORS, BUT WERE UNSUCCESSFUL. THE CONTACT BEGAN TO SMELL BURNING WIRES, BUT COULD NOT DETERMINE EXACTLY WHERE THE SMELL ORIGINATED. AFTER 20 MINUTES OF ATTEMPTING TO UNLOCK THE TWO FRONT DOORS, THEY WERE ABLE TO UNLOCK; HOWEVER, THE TWO REAR DOORS STILL CANNOT BE OPENED OR UNLOCKED. AFTER THE TWO FRONT DOORS BECAME UNLOCKED, THE CONTACT NOTICED THAT NONE OF THE INSTRUMENT PANEL GAUGES WERE WORKING. THE SPEEDOMETER, ODOMETER, AMP GAUGE, AND FUEL GAUGE WERE ALL MALFUNCTIONING. THE CONTACT TOOK THE VEHICLE TO A LOCAL SHOP AND WAS INFORMED THAT THE KEYBOARD FOR THE KEYLESS ENTRY HAD SHORTED OUT AND BURNED ALL THE WIRING IN THE VEHICLE. THE VEHICLE HAS SINCE BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 131,000. UPDATED 09/10/08 *BF UPDATED 09/15/08. *JB
NHTSA ID
10236602
Incident
Jun 20, 2008
Mileage
130,000 mi
Fuel system
Filed May 15, 2008
1993 JEEP CHEROKEE 4X4 4.0 IN-LINE 6. JEEP STALLS AT 1/4 TANK OF GAS WHILE AT IDLE. JEEP BUCKS ON HIGHWAY AT 1/4 TANK OF GAS, CONTINUES TO RUN. THIS PROBLEM JUST STARTED. JEEP STALLS AT 1/4 TANK OF GAS WHILE MAKING LEFT HAND TURNS, THIS PROBLEM HAS BEEN CONSTANT SINCE OWNED FOR TWO YEARS. TUNE-UP DONE, FUEL FILTER REPLACED. RESEARCHED LEFT HAND TURN STALLS SEEM TO BE CONSISTENT WITH OTHER JEEP OWNERS COMPLAINTS, SUSPECT FAULTY FUEL TANK. *TR
NHTSA ID
10227860
Incident
Apr 24, 2008
Mileage
124,000 mi
Seat belts
Filed Sep 13, 2007
DRIVER SEAT BELT (FEMALE CONNECTOR) NO LONGER WORKS. SHOULDN'T THESE OUTLIVE THE VEHICLE ITSELF? *TR
NHTSA ID
10202907
Incident
Sep 1, 2007
Interior & seats
Filed Jun 25, 2007
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1993 JEEP CHEROKEE SPORT. WHILE THE VEHICLE WAS STOPPED FOR APPROXIMATELY FIVE TO SIX SECONDS, THE CONTACT WAS REAR ENDED. THE TWO FRONT SEATS WENT INTO A FULL RECLINING POSITION. THE CONTACT SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. THE SEATS ARE STILL LOCKED IN THE RECLINED POSITION. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 187,100 AND FAILURE MILEAGE WAS 187,050.
NHTSA ID
10194160
Incident
Apr 22, 2007
Mileage
187,050 mi
Engine
Filed Jun 2, 2007
YOU NEED TO FIX THIS NHSTA WEB SITE SO PEOPLE CAN ENTER COMPLAINTS WITHOUT ALL THE VALIDATION - IT WAS VERY PAINFUL TO ENTER THIS REQUEST AND I BET MANY PEOPLE JUST GIVE UP. EXAMPLES: I LOOKED FOR CHRYSLER AND COULD NOT FIND "OTHER" WAS NOT AN OPTION, TOO MANY OTHER COMPANIES TO SCROLL THROUGH - FINALLY I REALIZED DAIMLER CHRYSLER. ALSO I ENTERED A PERFECTLY VALID AND THE WEB SITE WOULD NOT ACCEPT IT SAYING IT WAS INVALID. NOW - ON TO THE REAL ISSUE... 1993 JEEP CHEROKEES WITH 50K-70K MILES WILL STALL ON HIGHWAY/OTHER ROADS (QUITE DANGEROUS). VEHICLE RESTARTS AFTER 1-2 RETRIES. TOOK TO 3 SHOPS AND THEY FOUND NOTHING AND FINALLY FOUND THAT CRANK SHAFT SENSOR HAD TO BE REPLACED WHEN I MET SOMEONE ELSE WHO HAD SAME PROBLEM. *TR
NHTSA ID
10192297
Incident
Aug 14, 2002
Mileage
70,000 mi
Driver assistance
Filed Apr 18, 2007
Crash reported
TL*THE CONTACT OWNS A 1993 JEEP CHEROKEE. THE VEHICLE ACCELERATED WHILE IN THE REVERSE POSITION AND CRASHED INTO A BUILDING. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS DESTROYED. THERE WERE NO WARNING INDICATORS OR INJURIES. THE LOCAL PEP BOYS COULD NOT DIAGNOSE THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT POSSESSES PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
NHTSA ID
10188266
Incident
Apr 14, 2007
Mileage
10,000 mi
Tires & wheels
Filed Sep 9, 2006
FOR OVER TWO YEARS NOW I HAVE HAD A SEVERE WOBBLE ON THE FRONT RIGHT TIRE. I HAVE MET TWO OTHER PEOPLE THAT OWN A 1992 AND 1993 THAT COMPLAINED ABOUT THE SAME PROBLEM. AT 50 MPH THE FRONT RIGHT TIRE WILL WOBBLE UNCONTROLLABLY AND FEELS LIKE THE TIRE IS GOING TO SNAP OFF. THE ENTIRE FRONT END HAS BEEN REPLACED ALONG WITH THE TIRES, IN AN ON-GOING TRIAL AND ERROR PROCESS OF ATTEMPTING TO DISCOVER WHAT IS CAUSING THE SEVERE WOBBLE AND HOW TO CORRECT IT. WE'VE HAD AROUND $5,000 IN PARTS REPLACED IN THE FRONT END, TO NO AVAIL. THE WOBBLE IS WORSE THAN EVER AND THE VEHICLE IS UNSAFE TO DRIVE. I NEED HELP. ANY RECALLS? *JB
NHTSA ID
10167742
Incident
Jun 4, 2004
Interior & seats
Filed Nov 2, 2005
DT: THE CONTACT STATED THE HOOD LATCH DID NOT WORK PROPERLY. THIS CAUSED THE HOOD TO OPEN. THIS WAS THE SECOND VEHICLE THAT THE CONTACT OWNED THAT HAD THIS PROBLEM. HE TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY STATED THE HOOD LATCH NEEDED TO BE REPLACED AND HE WILL HAVE TO PAY FOR THE REPAIRS HIMSELF. HE DID GET PARTS FROM A SALVAGE YARD TO TEMPORARILY FIX IT. *AK
NHTSA ID
10141508
Incident
Dec 1, 2004
Mileage
96,000 mi
Body & structure
Filed Aug 30, 2005
1993 JEEP CHEROKEE UNDERBODY FIRE HAZARD.*MR THE CONSUMER EXPLAINED THAT THIS VEHICLE HAD NEVER BEEN OPERATED IN AN AREA WITH ROAD SALT BUT HE STILL CHOSE TO HAVE THE DEALER UNDERCOAT THE ENTIRE VEHICLE. WHEN THE CONSUEMR RELOCATED TO ANOTHER AREA HE CHECKED UNDER THE VEHCLE AND FOUND SEVERAL SMALL HOLES AND WAS ABLE TO SEE THE VEHICLE'S INTERIOR CARPET. HE REMOVED THE REAR SEATS AND FOUND THAT THE FLOOR BOARD HAD BEEN ROTTING FROM THE INSIDE OUT ABOVE THE EXHAUST SYSTEM. THE CONSUMER BELIEVES THE WATER IS FROM THE EXTREME HEAT FROM THE EXHAUST FOLLOWED BY RAPID COOLING. *NM
NHTSA ID
10135623
Incident
Jan 1, 1901
Powertrain (other)Suspension
Filed Aug 29, 2005
DT: CONSUMER'S DAUGHTER WAS DRIVING THROUGH WALMART PARKING LOT AT A LOW SPEED AND HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE, SHE SLOWLY DROVE HOME ABOUT FOUR MILES. CONSUMER INSPECTED THE VEHICLE AFTER SHE ARRIVED HOME AND DISCOVERED THE LEFT DRIVER'S SIDE LOWER CONTROL ARM ATTACHMENT POINT ON THE AXLE WAS DETACHED BY THE WELD. HAD TOWED TO A FIRESTONE OUTLET THAT HAD PERFORMED SERVICE ON THE VEHICLE, REPLACED ANTI ROLL BAR ATTACHMENT POINTS THAT HAD WORN OUT APPROXIMATELY ONE DAY PRIOR. THE SERVICE REPAIR SHOP SAID THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. THEY NOTED THERE WAS NO ABUSE OF THE VEHICLE OR PRIOR ACCIDENT, THE WELD HAD SIMPLY FAILED. THEY COULD NOT REPAIR THIS BECAUSE OF THE LIABILITY ISSUES, THEY DID REFER TO A SPECIALTY WELDING SHOP AND A JEEP DEALER, AND THEY WOULD NOT PERFORM SERVICE AS WELL FOR THE SAME REASONS. THE ONLY WAY TO REPAIR WAS TO REPLACE THE ENTIRE FRONT AXLE. NO REPAIRS HAVE BEEN MADE AT THIS TIME. *AK
NHTSA ID
10134654
Incident
Aug 26, 2005
Mileage
170,000 mi
BrakesExterior lightingSuspension
Filed Jul 27, 2005
DT: THE OWNER WAS DRIVING ON HIGHWAY AND FRONT END SHOOK. OWNER CALLED DEALER, WHO STATED VEHICLE NEEDED AN ALIGNMENT. THE REPAIR WAS DONE. THEN THE PROBLEM OCCURRED A WEEK LATER. OWNER KEPT CALLING DEALER. THEY DIDN'T HAVE ANY ANSWER. THEN, OWNER CONTACTED A PRIVATE MECHANIC, WHO SAID THAT THIS WAS JUST A BAD TRUCK. ABOUT WEEK LATER WHILE DRIVING, GOT PULLED OVER AND RECEIVED WARNING ABOUT THE TAIL LIGHTS BEING OUT. THEN IT WAS TAKEN BACK TO DEALER, WHO REPAIRED THE TAILLIGHTS. ALSO, THE BRAKE LIGHTS WENT OUT. OWNER TOOK VEHICLE TO PERSONAL MECHANIC, WHO PUT IN A SWITCH, BUT OWNER DIDN'T KNOW WHAT KIND OF SWITCH. A WEEK AFTER PURCHASE THE VEHICLE BEGAN HAVING BRAKE PROBLEMS. THE BRAKES WERE SQUEALING AND GRINDING UNDER NORMAL BRAKING CONDITIONS. THE BRAKES WERE REPLACED. THE VEHICLE HAD BRAKE PROBLEMS AROUND 70,000 MILES. THE FRONT BRAKES WERE VIBRATING AGAIN AFTER ABOUT 2 WEEKS AFTER REPAIRS. THERE HAVE BEEN NO MORE REPAIRS AT THIS TIME. OWNER HAS NOT CONTACTED JEEP. THERE WERE NO RECALLS. IN FEBRUARY THE OIL PLUG CAME OUT. THE VEHICLE WAS REPAIRED BY THE OWNER'S MECHANIC AND THE JEEP DEALERSHIP PAID FOR THIS. *AK
NHTSA ID
10130268
Incident
Jan 1, 2005
Engine
Filed Jan 19, 2005
1 injury reported
AFTER THE CONSUMER SHIFTED THE VEHICLE IN REVERSE, THE VEHICLE LURCHED BACKWARD AND RAN OVER THE CONSUMER. CONSUMER WAS TRANSPORTED TO THE LOCAL HOSPITAL BY AMBULANCE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED.
NHTSA ID
10108540
Incident
Jan 7, 2005
Mileage
73,000 mi
Steering
Filed Oct 20, 2004
WHILE DRIVING 20 MPH, THE CONSUMER WAS UNABLE TO TURN LEFT. THE CONSUMER TRIED NUMEROUS TIMES AND WAS UNABLE TO DO SO. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
NHTSA ID
10097313
Incident
Jun 20, 2004
Steering
Filed Sep 2, 2004
HITTING SOME BUMPS IN ROAD MAKES THE JEEP SHAKE VIOLENTLY WHERE YOU START TO LOSE CONTROL. HAVE TO PUT BRAKES ON AND TRY TO SLOW DOWN QUICKLEY TO KEEP CONTROL.THIS IS A 1993 .ALSO HAD A 1996 IT WAS THE SAME WAY.*AK
NHTSA ID
10088991
Incident
Sep 2, 2004
Seat belts
Filed Aug 24, 2004
DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BELT HARNESS STRAP WILL LOCK INTO PLACE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC ADVISED CONSUMER THAT THE VEHICLE WAS NOT UNDER WARRANTY. CONSUMER HAD TO PAY FOR REPAIRS. *AK
NHTSA ID
10089666
Incident
Aug 24, 2004
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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