RoadVitals

1996 Jeep Cherokee Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest May 11, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 447 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1996 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 26, in the owner's own words

Interior & seats
Filed May 11, 2010

UNDERSIDE OF FRONT SEAT (METAL RAIL CONNECTING TO TRACKS) BROKE SUDDENLY NEAR RETAINING BOLTS ON BOTH FRONT CONNECTIONS. METAL WAS FLIMSY (1/8 IN OR SO) AND DID NOT APPEAR TO BE REINFORCED AGAINST SHEAR (UP/DOWN) STRESS AT CONNECTION POINT TO ACCOMMODATE SEAT MOTION WHEN DRIVERS GOT INTO/OUT OF VEHICLE. I WAS JUST GETTING IN TO GO TO WORK WHEN IT FAILED, BUT IT COULD JUST HAVE EASILY HAPPENED IN TRAFFIC OR AT A TRAFFIC STOP. *TR

NHTSA ID
10329912
Incident
May 11, 2010
Mileage
173,000 mi
Interior & seats
Filed Feb 10, 2007

WHILE DRIVING, I KEPT SMELLING MELTING PLASTIC. IT LASTED A COUPLE MONTHS BEFORE IT WENT OUT. I LOOKED TO SEE SEVERAL TIMES TO FIND IT AND NEVER DID. IT WOUND UP BEING THE HEATER CONTROL SWITCH AND WIRING HARNESS MELTING. I DECIDED TO GO TO THE JUNKYARD TO GET THE HARNESS AND SWITCH AND I FOUND OUT FROM LOOKING AT 8 DIFFERENT JEEP CHEROKEES RANGING FROM 1986 -1997 THEY ALL HAD THE HARNESS AND SWITCH MELTED IN THEM. I THEN REALIZED IT WAS MORE THAN JUST MY JEEP THAT HAD THIS ISSUE. *JB

NHTSA ID
10182213
Incident
Dec 23, 2006
Mileage
136,650 mi
Interior & seats
Filed Sep 9, 2005
Fire reported

ELECTRICAL SHORT IN THE PASSENGER COMPARTMENT RESULTED IN FIRE THAT COMPLETELY DESTROYED VEHICLE. FIRE STARTED BEHIND THE DASHBOARD, PASSENGER SIDE. ELECTRICAL SHORTAGE, AND BURNING SMELL WAS NOTED, WHICH RESULTED IN THE DRIVER PULLING OFF THE SIDE OF THE ROAD. AFTER QUICK INSPECTION UNDER THE HOOD, DRIVER WALKED AROUND THE VEHICLE, AT WHICH POINT THE INTERIOR DASHBOARD BURST INTO FLAMES. *JB

NHTSA ID
10136052
Incident
Sep 9, 2005
Mileage
196,340 mi
Interior & seats
Filed Nov 29, 2004

WHILE ACCELERATING FROM A STOP ONE OF THE ATTACHMENT BOLTS HOLDING THE FRONT DRIVER SEAT TO THE SLIDE RAILS TORE THROUGH THE SHEET METAL ON THE LEFT FRONT ATTACHMENT POINT. UPON REMOVAL OF THE SEAT, BROKEN WELDS WERE FOUND ON THE RIGHT REAR OF THE FRAME AND PART OF THE FRAME WAS CRACKED. *AK

NHTSA ID
10100711
Incident
Nov 7, 2004
Mileage
93,480 mi
Interior & seats
Filed Sep 8, 2004

THE DRIVER'S SEAT FRAME BROKE AWAY FROM THE FLOOR, MAKING THE SEAT INOPERABLE. *AK

NHTSA ID
10091558
Incident
Jul 14, 2004
Mileage
99,000 mi
Interior & seats
Filed Mar 26, 2004

I OWN A 1996 JEEP CHEROKEE AND THE SHEET METAL THAT CONNECTS THE DRIVERS SEAT TO THE ADJUSTABLE TRACK UNDER THE SEAT IS TEARING AND COMING LOSE. I FEEL THAT THIS IS A EXTREME SAFETY HAZARD WHICH COULD LEAD TO AN ACCIDENT AND FURTHER INCREASED INJURY DURING THAT ACCIDENT WHEN THE SEAT BECOMES DISENGAGED FROM ITS ANCHORING POINTS. WHILE THE JEEP IS 7.5 YEARS OLD, I AM ONLY 5FT 10IN 195LBS AND DO NOT THINK THAT THE METAL SHOULD BE TEARING. THIS BEING A SAFETY ISSUE I FELT I SHOULD CONTACT JEEP BEFORE TAKING ACTION MYSELF SO IF NECESSARY JEEP COULD HAVE THE VEHICLE INSPECTED AND SEE IF THEY HAD ANY CONCERNS THAT NEEDED TO BE DEALT WITH. I HAVE CONTACTED JEEP STAFF FROM A LOCAL DEALERSHIP ALL THE WAY UP TO SUSAN AT CHRYSLER CORP CUSTOMER SERVICE (INCIDENT # 12175350) WITHOUT LUCK IN HAVING MY SAFETY RELATED ISSUE ADDRESSED. *AK

NHTSA ID
10063948
Incident
Mar 26, 2004
Mileage
155,000 mi
Interior & seats
Filed Nov 10, 2003

GETTING INTO MY 1996 JEEP CHEROKEE THE NUT WHICH SECURES THE DRIVERS LOWER SEAT CUSHION FRAME TO THE SEAT ADJUSTER PULLED THROUGH THE CUSHION FRAME. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT AND HAS 88932 MILES ON IT.*AK I FEEL THIS IS A SAFETY ISSUE. IF THIS VEHICLE IS IN AN ACCIDENT THE FORCES WHICH WOULD NEED TO BE RESISTED WOULD FAR EXCEED THOSE A PERSON COULD APPLY GETTING INTO THE VEHICLE. THEREFORE, I FEEL THIS IS OBVIOUSLY EITHER A DESIGN PROBLEM OR A MANUFACTURING PROBLEM. I CALLED 1-800-992-1997 AND TALKED TO THEIR REPRESENTATIVE WHO SAID THAT IF THIS WAS A MANUFACTURING DEFECT THE VEHICLE IS OUT OF WARRANTY, I.E. I HAVE TO PAY TO GET THIS FIXED. FOR SAFETY REASONS THIS MUST BE FIXED, DO I USE THEIR PRODUCTS WHICH MIGHT HAVE A PROBLEM? ARE THERE ANY OTHER REPORTS OF THIS PROBLEM? IF THERE ARE ANY OTHER REPORTS OF THIS HAPPENING ADD ANOTHER ONE TO THE LIST.

NHTSA ID
10045902
Incident
Nov 10, 2003
Interior & seats
Filed Dec 17, 2002
Fire reported

CONSUMER STATES STARTED THE VEHICLE AND DROVE 1/8 OF MILE, WHILE DRIVING VEHICLE NOTICED A HEAVY SMOKE UNDER THE DASH, WHICH CAUGHT ON FIRE. TOTAL LOSS OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA ID
10001087
Incident
Dec 12, 2002
ElectricalInterior & seatsSuspension
Filed Nov 4, 2002

1. ELECTRICAL SHORT UNDER LEFT SIDE DASH, MAIN WIRE BUNDLE GOING TO FUSE BOX RUBBED AGAINST BOLT AND WORE THROUGH WIRE CAUSING A SHORT. 2. NEUTRAL SAFETY SWITCH GONE BAD. 3. DRIVER'S SIDE SEAT RAIL BROKE SOMEWHERE AND SEAT ROCKS AROUND. 4. REAR LEAF SPRINGS HAVE A NEGATIVE ARCH IN THEM CAUSING REAR TO SAG AND WHEELS TO RUB WITH MINIMUM WEIGHT IN VEHICLE. DT

NHTSA ID
769266
Incident
Aug 15, 2002
Interior & seats
Filed May 20, 2002
Fire reported

THE SWITCH AND HARNESS MELTED FROM HEAT OF THE SWITCH AND BURNED THE PEICE APART.*AK

NHTSA ID
762095
Incident
May 19, 2002
Interior & seats
Filed Mar 19, 2002

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
759548
Incident
Mar 1, 2001
Body & structureInterior & seats
Filed Mar 18, 2002

THE FRONT LEFT CORNER OF THE DRIVERS SEAT HAS BROKEN LOOSE FROM THE ADJUSTMENT SLIDE. THIS CAUSES THE SEAT TO TILT BACK WHEN ACCELERATING. THE METAL IS TORN FROM AROUND THE BOLT. THE BOLT IS STILL INTACT. THE UPPER LEFT DOOR HINGE IS ALSO COMING LOOSE FROM THE BODY. THE WELD THAT SECURES THE HINGE TO THE BODY IS FAILING. I CONTACTED THE LOCAL DEALER (NOT THE ONE WHO I BOUGHT THE CAR FROM) AND THE SERVICE MANAGER TOLD ME THAT HE HAD NOT SEEN THESE PROBLEMS BEFORE. SINCE IT IS OUT OF WARRANTY HE SUGGESTED I TAKE IT TO A BODY SHOP. THE FELLOW AT THE BODY SHOP INFORMED ME HE HAS SEEN QUITE A FEW DOOR HINGE FAILURES. HE EVEN HAD A CHEROKEE IN THE SHOP WITH THE SAME PROBLEM. HE ALSO SAID THE SEAT FAILURE IS NOT UNCOMMON. I FEEL THESE ARE SAFETY ISSUES AND THE MANUFACTURER SHOULD AT LEAST REIMBURSE PART OF THE COST OF REPAIR, IF NOT FIX IT AT NO CHARGE. THE SEAT IN PARTICULAR IS DANGEROUS BECAUSE IF THE OTHER SIDE BREAKS, I'LL BE LAYING DOWN TRYING TO DRIVE!*AK

NHTSA ID
759502
Incident
Mar 1, 2002
Interior & seats
Filed Jan 20, 2002

THE FRONT SEAT FRAMES ARE NOT MADE STRONG ENOUGH, FRAME WELDS BROKEN, BOLT PULLED THROUGH, OTHER FRAME CRACKS. I HAVE HEARD OF OTHER SEAT FAILURES,IN JEEP XJS, TALKED ABOUT ON INTERNET JEEP LIST-SERVES. SEAT WAS HELD ON BY ONLY 2 POINTS. IF ONE MORE MOUNTING HAD BROKEN, THE SEAT WOULD HAVE FALLEN INTO THE BACK SEAT AREA.*AK

NHTSA ID
757115
Incident
Jan 19, 2002
Interior & seats
Filed Aug 8, 2001

WHEN DRIVING VEHICLE AND PARKING IT A STRON GODOR WAS COMING FROM VEHICLE.FUSE SHORTED OUT. WHEN FUSE WAS TAKEN OUT OF VEHICLE ODOR WENT AWAY. CONTACTED DEALER, AND DEALER STATED IT WAS POWER ADJUSTING SEAT MODULE THAT BLEWOUT. *AK

NHTSA ID
893811
Interior & seats
Filed Jun 24, 2001

THE DRIVER'S SEAT CUSHION FRAME BROKE AT THE WELDS. THIS CAUSED THE FRONT MOUNT OF THE CUSHION FRAME TO FRACTURE. THERE WAS NO WAY OF KNOWING THE WELDS HAD FRACTURED UNTIL THE LOWER MOUNT FINNALLY GAVE OUT. I WAS LUCKY THAT THIS HAPPENED WHEN I JUST GOT INTO THE JEEP. IF I HAD BEEN DRIVING DOWN THE FREEWAY, AND THE SEAT BROKE, I WOULD HAVE LOST CONTROL. I WENT THE MY LOCAL JEEP DEALERSHIP, SHOWED THEM THE BROKEN SEAT. THERE WAS NOTHING THEY COULD, BUT WERE WILLING TO ORDER THE PART. OF WHICH THERE WERE ONLY THREE AVAILABLE IN THE NATION. I TRIED TO LOCATE THE PART USED ON THE NATIONAL WEB OF SALVAGE YARDS. ON EVERY JEEP OF THIS YEAR AT THE SALVAGE YARD, THE FRONT DRIVER'S SEAT WAS ALREADY MISSING. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE LOOKED INTO. I STILL HAVE THE BROKEN SEAT CUSHION FRAME FOR FURTHER ANALYSIS. I JUST WONDER HOW MANY ACCIDENTS THIS PROBLEM HAS CAUSED, AND WERE BLAMED ONTO SOMETHING OR SOMEONE ELSE? THANK YOU FOR READING AND CONSIDERING THIS NOTE.

NHTSA ID
747298
Incident
Jun 1, 2001
EngineInterior & seatsExterior lighting
Filed Jun 18, 2001

CONSUMER WAS TRAVELING ABOUT 35MPH ON A SIDE STREET AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN. AIRBAG LIGHT AND LIGHTS INSIDE AND OUTSIDE WENT OUT. VEHICLE WILL BE TOWED TO A MECHANIC. DEALERSHIP WAS CONTACTED NUMEROUS TIMES. *AK

NHTSA ID
890609
Incident
Jun 18, 2001
Interior & seats
Filed Dec 14, 2000

WELD BUSTED ON SEAT ON THE BACK PART AS WELL AS THE PIECE THAT CONNECTS TO FRONT LEFT SECTION OF THE SEAT. *AK

NHTSA ID
737801
Incident
Nov 1, 2000
AirbagsInterior & seats
Filed Dec 11, 2000
Crash reported1 injury reported

CAR HYDROPLANED INTO AN EMBANKMENT WHEN ATTEMPTING TO STOP. LUCKILY THE REAR WINDOW ON THE LIFTGATE OF THE JEEP POPPED OFF ON IMPACT TO THE EMBANKMENT. FIRST DEFECT: BACK OF DRIVERS SEAT BROKE CAUSING DRIVER TO BE EJECTED FROM THE VEHICLE THROUGH THE REAR WINDOW OF THE LIFTGATE. SECOND DEFECT: AIRBAG DID NOT DEPLOY EVEN THOUGH THERE WAS DAMAGE TO THE FRONT OF THE VEHICLE. CAN'T GIVE TRUE ESTIMATE FOR THE AMOUNT OF DAMAGE SINCE ALL MEDICAL BILLS HAVE NOT BEEN PROVIDED BY HEALTH PROVIDERS. $ 5,412 WORTH OF PERSONAL PROPERTY (JEWELRY AND OTHER) LOST DURING IMPACT TO THE EMBANKMENT. *AK

NHTSA ID
737653
Incident
Nov 6, 2000
Interior & seats
Filed Sep 3, 1999

I PURCHASED THIS USED VEHICLE IN MARCH 1999 . I HAVE BEEN BACK TO THE DEALER ABOUT THIS PROBLEM 3-5 TIMES . I'VE EVEN COME OUT OF MY POCKET FOR THE EXPENSIVE OF A NEW SEAT BECAUSE THE DEALER TOLD ME THE SEAT WAS CONSIDERED COSMETIC AND NOT WARRANTY COVERED. AS IT STANDS RIGHT NOW ,THE DEALERSHIP IS SUPPOSEDLY WAITING ON INSTRUCTIONS FROM CHRYSLER ABOUT THE SPECS FOR MY SEAT. THIS HAS BEEN GOING ON FOR OVER 5 MONTHS .THE SEAT IS LEANING DANGEROUSLY TO THE RIGHT AND IT FEELS AS IF IT IS CRACKED

NHTSA ID
710888
Incident
Mar 1, 1999
Interior & seats
Filed Oct 2, 1998

HOOD FLEW OPEN WHILE DRIVING 55 MPH CAUSING DAMAGES TO VEHICLE.

NHTSA ID
541808
Incident
Aug 20, 1998
Interior & seats
Filed Apr 2, 1998

FRONT DRIVER SEAT FRAME REPLACED.

NHTSA ID
533519
Incident
Mar 6, 1998
Interior & seats
Filed Sep 10, 1997

COMPUTER FAILED.

NHTSA ID
606086
Incident
May 1, 1996
Interior & seats
Filed Apr 21, 1997

REAR LATCH FAILED.

NHTSA ID
603140
Incident
Oct 1, 1996
ElectricalInterior & seats
Filed Jan 2, 1997

WHILE DRIVING, THE TAIL LIGHTS AND DASHBOARD LIGHTS WENT OUT DUE TO A SHORT IN THE FUSE SYSTEM. *AK

NHTSA ID
807016
Body & structureElectricalInterior & seats+3 more
Filed Dec 17, 1996

POOR TRACTION.

NHTSA ID
512994
Incident
Nov 26, 1996

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .