Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Oct 9, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 390 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
16
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
8
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1997 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 28, in the owner's own words
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE CONTACT SUSTAINED A HEAD INJURY WHICH REQUIRED MEDICAL EMERGENCY TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 248,000.
NHTSA ID
11363547
Incident
Oct 3, 2020
Mileage
248,000 mi
Airbags
Filed Jul 28, 2015
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, BOTH THE FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CONTACT HAD TO MANEUVER TO THE SHOULDER TO A COMPLETE STOP. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA ID
10744334
Incident
Mar 9, 2011
Mileage
96,000 mi
Airbags
Filed Jan 14, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN SHE CRASHED INTO A COW. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE CONTACT SUFFERED INJURIES TO THE RIGHT SHOULDER AND RIGHT LEG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10559954
Incident
Aug 15, 2012
Mileage
100,000 mi
AirbagsDriver assistance
Filed Oct 20, 2010
TL*THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL STUCK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE ACCELERATOR CABLE AND THROTTLE BODY WERE GREASED. A WEEK LATER, WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE; THE CONTACT APPLIED THE BRAKES AND PARKED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND ACCELERATOR CABLE STUCK. ALSO, THE AIR BAG LIGHT STAYED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000 AND THE CURRENT MILEAGE WAS 155,202.
NHTSA ID
10361336
Incident
Oct 17, 2010
Mileage
155,000 mi
Airbags
Filed Mar 3, 2010
UNSCHEDULUED AIRBAG DEPLOYMENT. *TR
NHTSA ID
10316406
Incident
Mar 3, 2010
Mileage
120,000 mi
Airbags
Filed Oct 22, 2004
Crash reported1 injury reported
DRIVEN HOME FROM SCHOOL AT 60 MILE PER HOUR AND HIT A DEER, ABOUT A 175 POUND DEER. IT SENT ME INTO A DITCH, THEN OUT OF THE DITCH AND I STOP ON A FAMERS LAWN. THE AIR BAG DIDN'T GO OFF. THE POLICE, AND MY DOCTOR THINK I DIDN'T HAVE AN AIRBAG IN THE SBC AIRBAD CONTAINER. THE FRONT END, AND LEFT FRONT QUARTER PANEL ARE TOTAL. TO REPAIR CAR I AM LOOKING AT $5,100. BEING THE CAR WAS OLD AND PAID FOR I HAD REMOVED THE COLLISON FOR THE INSURANCE COVERAGE. I AM ALSO UNEMPLOPED, WITH NO UNEMPLOYMENT CHECKS. I AM THE FIRST ONWER OF THE CAR. I HAVING PROBLEMS WITH MY HEAD, NECK RIGHT SHOULDER AND BACK. I DO HAVE MEDICAL COVERAGE THROUGH MY WIFE, M-CARE AT THE UNIVERSITY OF MICHIGAN.*AK
NHTSA ID
10096208
Incident
Oct 14, 2004
Mileage
190,000 mi
Airbags
Filed Apr 1, 2004
CONSUMER RECEIVED RECALL NOTICE 00V105000. TOOK VEHICLE TO DEALERSHIP. WAS INFORMED, BY MECHANIC THAT RECALL PROBLEM WAS NOT ASSOCIATED WITH THIS VEHICLE. DRIVER REQUESTED DIAGNOSTIC TESTING ON VEHICLE BECAUSE OF AIR BAG LIGHT COMING ON. MECHANIC DETERMINED AIR BAG MODULE WAS CAUSE OF PROBLEM, HOWEVER THE MECHANIC REFUSED TO DO REPAIRS UNDER RECALL. CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED NO RECALLS ON THIS VEHICLE DUE TO VIN. *AK *JB
NHTSA ID
10060989
Incident
Mar 1, 2004
AirbagsSeat belts
Filed Mar 19, 2002
Crash reported1 injury reported
WHILE DRIVING AN ACCIDENT OCCURRED, AND AIR BAGS DID NOT DEPLOY, ALSO THE SEAT BELT MALFUNCTIONED, THERE WAS ONE INJURY. *AK *YH
NHTSA ID
8005939
Incident
Feb 1, 2002
Airbags
Filed Jan 18, 2002
Crash reported1 injury reported
CONSUMER WAS TRAVELING 55MPH ON HIGHWAY AND SLID INTO A PATCH OF BLACK ICE, LOSING CONTROL OF VEHICLE. THEN, RAN INTO A GUARDRAIL AND ANOTHER MOTORIST. UPON IMPACT, DRIVER'S SIDE AIRBAG DID NOT DEPLOY.*AK ONE PERSON WAS INJURED IN THE ACCIDENT. *JB
NHTSA ID
8002500
Incident
Dec 4, 2001
AirbagsFuel system
Filed Mar 9, 2001
CONSUMER RECEIVED RECALL NOTICE 97V194002. RECALL WAS REPAIRED BY DEALERSHIP. HOWEVER, AFTER REPAIRS, CONSUMER HAS HAD TO HAVE REPAIR WORK PERFORMED ONE MORE TIME. *AK CONSUMER STATES FUEL GAUGE SEEMS DEFECTIVE AGAIN. AIR BAG MODULE AND REPOSITION MODULE REPLACED. *SLC
NHTSA ID
882637
Incident
Jan 1, 1999
AirbagsBrakes
Filed Nov 15, 2000
Crash reported
ACCIDENT ON 11-08-2000 WET SURFACE, UPON APPLY ABS BRAKES THE VECHILE SLED INTO INTERSECTION STRIKING A GRAVEL TRUCK SUFFERING APPROX. $ 9,000 IN DAMAGE JEEP WAS STRUCK ON THE LEFT FRONT AND TOOK THE ENTIRE FRONT CLIP OFF, BUT THE AIRBAGS DID NOT DEPLOY, AT WHAT SPEED ARE THE BAGS SUPPOSE TO DEPLOY, AND IS THIS A FACTORY DEFECT?*AK
NHTSA ID
736360
Incident
Nov 8, 2000
Airbags
Filed Aug 7, 2000
CONSUMER IS BEING DENIED RECALL REPAIR (00V-105) BY THE DEALERSHIP, DEALERSHIP DOES NOT HAVE THE TIME TO COMPLETE RECALL REPAIRS. *MJS
NHTSA ID
553580
Incident
Jul 21, 2000
Airbags
Filed Jun 28, 2000
CONSUMER RECEIVED RECALL REPAIR, THE DEALERSHIP CHARGED FOR VACCUMING THE VEHICLE AND THE CONSUMER IS NOT SATISFIED ABOUT HAVING TO PAY FOR CHARGES. (00V-105) *MJS
NHTSA ID
552842
Incident
Jun 7, 2000
AirbagsBrakes
Filed Jun 14, 2000
Crash reported
BRAKE MASTER CYLINDER DOES NOT WORK PROPERLY, CAUSING EXCESSIVE WEAR OF ROTORS AND PADS WHICH MAY CAUSE EXTENDED BRAKING DISTANCE. COMMON PROBLEM. ALSO, VEHICLE WAS BOUGHT USED, AND PREVOUISLY WAS IN A FRONTAL COLLISION, AND AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
863562
Incident
Oct 1, 1999
Airbags
Filed Feb 24, 2000
Crash reported
VEHICLE WAS INVOLVED IN A T-BONE COLLISION AT APPOXIMATELY40 MPH OF IMPACT, AND BOTH AIR BAGS FAILED TO DEPLOY. DEALER / MANUFACTURER NOTIFIED. *AK
NHTSA ID
857526
Incident
Feb 1, 2000
Airbags
Filed Sep 30, 1999
THIS VEHICLE WAS FOUND NOT TO HAVE A PASSNEGER SIDE AIR BAG, THE CONSUMER TOOK THE VEHICLE TO HAVE A SWITCH INSTALLED AND WAS TOLD THAT THERE IS NO PASSENGER'S SIDE AIR BAG. DEALR HAS NOT BEEN CONTACTED. *AK
NHTSA ID
849620
Airbags
Filed Jul 14, 1999
NO DEPLOYMENT OF PASSENGER AND DRIVER SIDE AIR BAGS DURING VEHICLE FRONT END COLLISION. MJS
NHTSA ID
547230
Incident
Jun 29, 1999
Airbags
Filed Jul 6, 1999
Crash reported
CONSUMER WAS INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ID
841674
AirbagsSeat belts
Filed Sep 1, 1998
Crash reported
CONSUMER WAS HIT FROM THE REAR AT 75 MPH IN WHICH THE VEHICLE BECAME AIRBORNE THE DRIVER'S OR PASSENGER'S AIR BAGS DID NOT DEPLOY, NOR DID THE SEAT BELTS RETRACT, CAUSING THE OCCUPANTS SERIOUS INJURIES. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ID
827429
AirbagsBrakesSteering
Filed Jun 30, 1998
Crash reported
WHEN BRAKES ARE APPLIED THEY WOULD VIBRATE. POWER STEERING BELT NOT WORKING PROPERLY. TOOK TO DEALER & MECHANIC REPAIRED BRAKES & STEERING BELT. WAS GOING UPAN INCLINE & APPLIED BRAKES LIGHTLY. VEHICLE PULLED TO LEFT. EMERGENCY BRAKE FAILED. HIT PHONE POLE. AIR BAGS DID NOT DEPLOY. TAKEN VEHICLE BACK TO DEALER.*AK
NHTSA ID
824816
Incident
Oct 11, 1997
Airbags
Filed Jun 8, 1998
Crash reported1 injury reported
CONSUMER WAS IN A CRASH. WHILE DRIVING 35MPH A VEHICLE RAN A RED LIGHT AND BROADSIDED THE DRIVER'S SIDE OF A CHEVROLET PICKUP. DRIVER'S AIR BAG FAILED TO DEPLOY. *AK
NHTSA ID
824046
Incident
Mar 10, 1998
AirbagsBrakes
Filed Jun 5, 1998
Crash reported
WHILE DRIVING IN WET CONDITIONS THE CONSUMER LOST BRAKING POWER, CAUSING VEHICLE TO HIT ANOTHER VEHICLE. AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER DETAILS. *AK
NHTSA ID
824005
Incident
May 1, 1998
Airbags
Filed Jan 28, 1998
DEFECTIVE AIR BAG SENSOR MODULE. *AK
NHTSA ID
523080
Incident
Aug 30, 1997
Airbags
Filed Oct 16, 1997
Crash reported
WHILE DRIVING AT 35 MPH, THE VEHICLE EXPERIENCED SEVERAL FRONTAL IMPACTS, AND THE DEFECTIVE DRIVER AND PASSENGER AIRBAG SYSTEM IS INOPERATIVE WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. MANUFACTURER STATES THE VEHCILE WAS INVOLVED IN UNDERCARRIAGE ACCIDENT. *AK
NHTSA ID
817166
Incident
Sep 19, 1997
Airbags
Filed Oct 7, 1997
Crash reported1 injury reported
WAS MAKING A LEFT TURN ONTO THE FREEWAY; ANOTHER VEHICLE RAN A RED LIGHT; THEN HIT FRONT OF JEEP WHICH WENT INTO A SPIN; IT JUMPED A CURB & KNOCKED DOWN 1 POLE. UPON IMPACT WITH POLE, THE AIR BAGS NEVER DEPLOYED. DRIVER SUFFERED SOME INJURIES. *AK
NHTSA ID
818123
Incident
Oct 7, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own